Settlement by Counteroffer Accepted Through Conduct Under OCGA § 9-11-67.1 (2013): UM-Exhaustion Communications as Objective Assent and Release Extending to Additional Insureds

Introduction

Slaughter et al. v. Cravens; and vice versa. arises from a rear-end collision in which Ashleigh Slaughter, driving a minivan associated with Locust Grove Flowers and Gifts, struck Jack Cravens’s truck after looking down at her phone’s navigation. Cravens sued Slaughter and the flower shop’s owners, Thomas West and Janet Davis-West, asserting negligence claims against Slaughter and vicarious-liability and employer-fault theories (including negligent hiring/retention and negligent entrustment) against West and Davis-West, along with punitive damages and attorney fees.

The central legal dispute on interlocutory review was not the underlying tort merits, but whether the parties had formed an enforceable pre-suit settlement under the 2013 version of OCGA § 9-11-67.1—and, if so, whether that settlement also released Janet Davis-West even though Cravens’s initial demand letter listed only “Thomas West and Ashleigh Slaughter” as “your insureds.”

The Court of Appeals held that Auto-Owners’ response did not accept Cravens’s demand (because it varied material terms), but that Auto-Owners made a counteroffer that Cravens objectively accepted through his lawyer’s communications and conduct—most notably, using the insurer’s tender/check-and-release package to pursue a UM settlement that, as a matter of Georgia law, presupposes exhaustion of liability limits. The settlement therefore existed and extended to all three defendants named in the insurer’s proposed release.

Summary of the Opinion

  • No acceptance of the original demand under OCGA § 9-11-67.1 (a)/(b): Auto-Owners’ tender included (i) a release naming an additional party (Janet), (ii) an indemnification clause, and (iii) a nonconforming check/payee arrangement despite the demand’s “performance is a required condition of acceptance” language. This variance meant no meeting of the minds on the demand as written.
  • Auto-Owners’ tender operated as a counteroffer: Because the response did not match the demand’s terms, it was treated as a counteroffer rather than an acceptance.
  • Cravens accepted the counteroffer by conduct (objective assent): The Court found mutual assent through communications and actions—especially Cravens’s use of the tendered materials in seeking UM settlement, where Georgia law requires liability-limit exhaustion before UM recovery.
  • The settlement included Janet: Auto-Owners’ counteroffer expressly released Slaughter, Thomas, and Janet, and the release also contained language covering “any other possible joint tortfeasor or joint obligor.” Having accepted that counteroffer, Cravens released claims against Janet as well.
  • Procedural disposition: The Court reversed the trial court’s order granting reconsideration (which had vacated the earlier enforcement), reversed denial of Janet’s motion to enforce settlement, vacated remaining evidentiary and summary-judgment rulings as moot in light of settlement, and remanded. The cross-appeal was dismissed as moot.

Analysis

Precedents Cited

1) Standard of review and settlement enforcement posture

The Court reiterated de novo review of orders on motions to enforce settlement and summary judgment, relying on Anderson v. Benton (and analogizing to Diaz v. Thweatt and Wright v. Nelson) for the proposition that the movant must show the record presents no jury issue on an essential element. This framing mattered because the trial court did not take testimony; it decided enforceability from documents and argument, making appellate review purely legal.

2) OCGA § 9-11-67.1 as contract formation against common-law backdrop

The decision situates OCGA § 9-11-67.1 within ordinary contract principles: settlements require mutual assent; the offeror controls offer terms. The Court cited Patrick v. Kingston and White v. Cheek for the “offeror is the master of the offer” principle, and Francis v. Chavis for the strong policy favoring enforcement of definite, certain, unambiguous settlements.

The Court also relied on Diaz v. Thweatt for the burdens and framing: the party asserting a contract must prove existence and terms; enforceability is a legal question.

3) “Mirror-image” acceptance: variance defeats acceptance of a demand

The Court anchored the “no acceptance” holding in the mirror-image rule stated in Grange Mut. Cas. Co. v. Woodard: acceptance must be “unconditional and identical” to the offer. Applying that rule, the Court concluded Auto-Owners’ response varied materially (extra releasee, indemnity, and check nonconformance), preventing formation under the demand’s terms.

The Court then placed this case within a line of OCGA § 9-11-67.1 (2013) cases emphasizing strict compliance with the claimant’s stated terms/conditions, including: Pritchard v. Mendoza, Grove v. Gibbs, Bennett v. Novas, Ligon v. Hu, Jervis v. Amos, and Duenas v. Cook. Those cases collectively support the rule that nonconforming releases, added releasees, missing required affidavits, or other variances typically defeat acceptance under the 2013 statute.

The Court contrasted this with cases under the amended statute, citing Diaz v. Thweatt as an example where a nonconforming release may not invalidate acceptance under amended OCGA § 9-11-67.1 (d). It also cited Turner v. Williamson (a pre-statute case) for the older notion that some release-form disputes may relate to performance rather than acceptance—while emphasizing that the 2013 statutory environment and the demand’s “performance as acceptance” language made the variance consequential here.

4) Contract formation by course of conduct and objective intent

Having found no acceptance of the demand, the Court pivoted to whether Cravens accepted Auto-Owners’ counteroffer. It relied on Grove v. Gibbs for the objective-intent approach and relevance of surrounding circumstances, and Netsoft Assocs. v. Flairsoft, Ltd. for the principle that a contract may arise through course of conduct/mutual acquiescence. The Court also referenced Turner v. Williamson to illustrate that communications can demonstrate an agreement even where formalities are disputed.

5) UM “exhaustion” doctrine as objective evidence of assent to liability settlement

The opinion’s most consequential move is its reliance on UM exhaustion doctrine as a lens for interpreting counsel’s conduct. The Court cited: Thompson v. Allstate Ins. Co. (holding exhaustion of liability limits and execution of a limited release under OCGA § 33-24-41.1 permit pursuit of UM benefits), Carter v. Progressive Mountain Ins., and Daniels v. Johnson for the repeated Georgia rule that exhaustion is a condition precedent to UM recovery.

Using those authorities, the Court reasoned that when Cravens’s lawyer demanded UM benefits while referencing the tendered $50,000 liability limits and attaching the check/release, Auto-Owners (as both liability and UM carrier) would objectively understand Cravens to have accepted the liability settlement—because UM settlement posture presupposes that liability limits have been exhausted. This “UM-exhaustion context” thus became evidence of objective assent to the counteroffer.

6) Construction of release language and inclusion of additional parties

On whether Janet was included, the Court cited Avery v. Grubb for core contract construction rules: ascertain intent from unambiguous text; clear terms control. Because Auto-Owners’ counteroffer release named Janet and included broad joint tortfeasor/obligor language, Cravens’s acceptance of that counteroffer necessarily encompassed Janet.

Legal Reasoning

1) Two-step formation analysis under the 2013 OCGA § 9-11-67.1 framework

  1. Was there acceptance of the claimant’s demand under subsection (b)? No. The Court treated the insurer’s response as materially variant: (i) it added Janet as a releasee, (ii) inserted indemnification, and (iii) did not conform to the demand’s check/payee/performance-as-acceptance mechanics. Under the mirror-image rule, these differences prevented formation of a settlement on the claimant’s stated terms.
  2. If not, did the parties nevertheless form a settlement “otherwise agreeable” under subsection (c)? Yes. The Court treated the insurer’s tender as a counteroffer and found that Cravens accepted it through objective manifestations: failing to object to the release/check terms in contemporaneous communications, seeking direct insured statements (which only made sense if settlement was in place), and, critically, invoking the tendered liability-limits package to pursue UM settlement in a manner that presupposes exhaustion of liability coverage.

2) The opinion’s functional rule: settlement can be formed by objective conduct even after a nonconforming tender

Although the Court reaffirmed strictness at the “acceptance of demand” stage under the 2013 statute, it emphasized that subsection (c) preserves ordinary contract formation. Thus, even when an insurer’s response is a counteroffer, the claimant can accept it by conduct—especially when the conduct would lead a reasonable insurer to conclude agreement has been reached.

3) Why the UM demand mattered more than the uncashed check

Notably, Cravens did not deposit or return the check. Some cases treat failure to deposit as evidence against assent. Here, however, the Court privileged the objective meaning of counsel’s communications in the UM context over the absence of check negotiation. The Court’s reasoning implies that where (i) the same carrier writes both the liability and UM coverages, and (ii) the claimant leverages the liability tender as exhaustion to obtain UM benefits, that conduct can supply the missing “yes” to the counteroffer.

4) Inclusion of Janet: counteroffer text controls once accepted

The trial court granted reconsideration on the theory that adding Janet to the release showed no meeting of the minds. The Court of Appeals rejected that view by reframing the sequence: adding Janet prevented acceptance of the original offer, but it did not prevent settlement if the claimant accepted the insurer’s counteroffer. Once the counteroffer was accepted, the counteroffer’s release terms—expressly naming Janet and covering joint tortfeasors—controlled.

Impact

  • Heightened importance of “downstream” UM communications: In cases where the liability carrier is also the UM carrier (or where carriers coordinate), a claimant’s UM demand strategy may create enforceable settlement consequences in the liability case. Counsel may inadvertently “objectively accept” a liability counteroffer by invoking exhaustion and attaching tender documents in UM negotiations.
  • Clarifies the role of OCGA § 9-11-67.1 (c) under the 2013 statute: Even when strict compliance defeats acceptance under (a)/(b), parties remain free to settle via counteroffer and acceptance by conduct. This opinion gives a concrete example of what conduct can suffice.
  • Reinforces that adding an additional releasee can be decisive—but not always dispositive: The opinion harmonizes two ideas: (i) adding a releasee defeats acceptance of the original demand (consistent with Bennett v. Novas), yet (ii) it can become enforceable if the claimant later accepts that broader release as part of a counteroffer.
  • Practical drafting and litigation-management effects: Expect more explicit reservation-of-rights language in UM demands and more immediate objections to tendered releases. Conversely, insurers may cite this decision to argue that claimants accepted counteroffers through conduct even without depositing checks.

Complex Concepts Simplified

“Meeting of the minds” / mutual assent
Both sides must objectively agree to the same deal. Courts look at outward actions and communications—not unspoken intent.
Mirror-image rule
An acceptance must match the offer exactly. If the response changes key terms (like who is released or whether indemnity is required), it is not an acceptance—it is a counteroffer.
Counteroffer
A “no, but here’s my version” response. The original offer is not accepted; instead, the other side can accept or reject the new proposal.
Acceptance by conduct (objective intent)
You can accept a deal by acting like you accepted it—if your actions would lead a reasonable person to believe you agreed (e.g., using the tendered settlement documents to secure a UM settlement premised on exhausting liability limits).
UM “exhaustion” requirement
Before collecting uninsured/underinsured motorist benefits, Georgia law generally requires the claimant to exhaust the at-fault driver’s liability coverage (often by settling for policy limits and executing a limited release under OCGA § 33-24-41.1).
Limited liability release (OCGA § 33-24-41.1)
A statutory release tool that allows settlement with the at-fault liability carrier (often for policy limits) while preserving the ability to pursue UM benefits.

Conclusion

This opinion establishes a practical and litigation-shaping principle under the 2013 version of OCGA § 9-11-67.1: even if an insurer’s tender does not strictly accept a claimant’s demand (because it varies material terms and thus operates as a counteroffer), the claimant can nonetheless form an enforceable settlement by objective conduct—including leveraging the tender to pursue UM benefits in a manner that presupposes liability-limit exhaustion. Once that counteroffer is accepted, its release terms govern, including release of an additional insured expressly named in the counteroffer and, by unambiguous text, joint tortfeasors.

The decision’s broader significance is its integration of UM exhaustion doctrine into settlement-formation analysis: it treats certain UM-demand conduct not merely as negotiation posture, but as affirmative evidence that the claimant accepted the liability settlement counteroffer—thereby resolving not only the existence of settlement, but also the scope of released parties.