Casemine Privacy Policy

I. INTRODUCTION

At CaseMine, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information when you access or use our services. Our operations are based in India, with services provided across India, the United States, and the United Kingdom. We ensure compliance with the General Data Protection Regulation (GDPR), UK GDPR, and applicable local privacy laws.Our practice with respect to use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to use of CaseMine Services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. This Privacy Policy Statement applies exclusively to www.casemine.com.

II. WHO WE ARE

CaseMine is an AI-powered legal research platform, designed to transform the way legal professionals and students conduct research, draft documents, and build arguments. We offer cutting-edge tools that enhance both efficiency and accuracy in legal work.

Founded in India, we've combined world-class engineering with a long-term focus on legal data infrastructure to deliver cutting-edge research technology at a price that makes sense for modern law practice.

III. WHAT DATA WE COLLECT

When you use CaseMine's services, we collect and process different types of personal information to deliver, maintain, and improve our platform. This includes:

1. Personal Information Provided During Registration

When you create a CaseMine account, we collect:

• Your name
• Email address
• Username and password (used solely for access and authentication)

This information is used to manage your account, communicate with you about updates, services, new features, events, or changes to our privacy policies. Personally identifiable information may be included, but is not limited to your Name, Email Address, Phone Numbers & Address.

2. Third-Party Personal Information

As part of using CaseMine services, you may upload or input third-party personal data (e.g., parties to a case or document). CaseMine only processes such information under your instructions and does not use or share it for promotional purposes or for any purpose not expressly authorized by you.

3. Usage Data

We automatically collect information related to how you use our services, including:

• Time, frequency, and duration of your activity
• Features accessed
• Amount of storage used
• Interaction patterns within the platform

This helps us monitor performance, enhance functionality, and improve user experience.

4. Content You Upload

The files, documents, and data you upload to your CaseMine account may be retained on our secure servers, even after deletion or termination of your account, for backup and legal compliance purposes. We do not disclose the contents of your account except as specified in this Privacy Policy or as required by law.

5. Payment Information

For services requiring payment, we may collect:

• Cardholder name and billing address
• Credit/debit card expiry date
• Last four digits of the card number

All payment transactions are securely processed by our trusted Payment Gateway Service Provider. Your financial data is stored in encrypted form where necessary and only with your prior consent.

6. Technical and Visitor Information

We collect technical information from your browser or device, including:

• IP address
• Browser type and language
• Operating system and time zone
• Referring URLs and error logs
• Pages accessed and time spent on the site

This data is used to analyze user behavior, monitor performance, ensure security, and improve our website. We may also use analytics services such as Google Analytics to assist in understanding usage patterns.

IV. HOW WE USE YOUR DATA

We use the personal information we collect to operate, maintain, enhance, and provide the full functionality of the CaseMine platform. Specifically, we use your data for the following purposes:

1. Account Creation and Management

To create and manage your user account, authenticate your identity, and provide secure access to our services.

2. Communication

To contact you with important updates about our services, changes to our Privacy Policy or Terms of Use, upcoming events, and other service-related notices.

3. Service Delivery and Improvement

To provide and optimize the core CaseMine services, including:

• Retrieving relevant legal documents
• Enabling document drafting and argument generation
• Offering personalized user experiences and relevant content

4. Data Backup and Recovery

To prevent data loss due to accidental deletion, system failure, or other issues. We maintain backup copies of your account data on secure servers.

5. Legal Compliance and Protection

To comply with applicable legal obligations, enforce our rights, resolve disputes, and respond to lawful requests from public authorities or courts as and when required.

6. Payment Processing

To process payments for paid services, via our secure Payment Gateway Service Provider, and store limited financial information (such as name, address, card expiry, and last four digits of your card) with appropriate encryption and safeguards.

7. Analytics and Site Administration

To understand user behavior, administer our website, diagnose technical issues, and improve user experience.

We do not sell your personal information. Any third-party access to your data is strictly governed by contractual obligations that ensure privacy and security in compliance with applicable data protection laws.

V. LEGAL BASIS FOR PROCESSING (for UK users)

We process your personal data based on one or more of the following legal bases:

• Your consent
• Performance of a contract with you
• Legitimate interests (e.g., service improvement, fraud prevention)
• Compliance with legal obligations

VI. Who We Share Your Information With

We respect your privacy and only share your personal information when necessary to deliver and improve the CaseMine services. Here's how and with whom we may share your data:

1. Affiliates, Resellers, and Business Partners

We may share your personal information with our trusted affiliates, and business partners solely for the purpose of providing CaseMine services to you. We engage third-party service providers to assist with:

• Data storage and infrastructure hosting
• Database and account management
• Web analytics
• Payment processing

These providers are authorized to access and use your personal information only as necessary to perform services on our behalf, and never for their own purposes. These parties are contractually obligated to handle your data in accordance with this Privacy Policy and to implement appropriate confidentiality and security measures.

2. Legal Compliance and Public Safety

We may disclose your personal information:

• When required to do so by law or in response to valid legal processes, including subpoenas or court orders
• To comply with legal obligations in the jurisdictions in which we operate
• To law enforcement or government authorities if we determine that such disclosure is necessary to protect the safety, rights, or property of our users, employees, the public, or CaseMine

3. Consent-Based Disclosures

We will obtain your prior, specific consent before disclosing your personal information to any third party for purposes not directly related to providing CaseMine services to you.

4. Aggregate and Non-Personal Information

We may share aggregated, anonymized demographic data that does not identify any individual with our partners for analytical purposes.

5. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your personal information, along with your available choices.

6. No Sale of Personal Data

We do not sell your personal information to any third parties under any circumstances.

VII. HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously and implement appropriate technical, organizational, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction.

1. Our Security Measures Include:

• Use of industry-standard encryption during data transmission and storage
• Secure data collection, processing, and storage practices
• Regular system monitoring and security updates
• Access controls and authentication mechanisms to prevent unauthorized access

2. Access to Your Information

Access to your personal information, such as your name and email address, is strictly limited to authorized CaseMine personnel who require it to deliver our services to you and are bound by confidentiality obligations.

We regularly review our data handling practices and security infrastructure to ensure they remain robust and compliant with applicable data protection laws in the jurisdictions we operate, including the General Data Protection Regulation (GDPR).

VIII. CONTENT UPLOADED IN CASEIQ

We adopt industry appropriate data collection, storage and processing practices and security measures (256 bit end to end encryption) as well as physical security measures to protect files, documents, and other data uploaded in CaseIQ. Nothing you upload in CaseIQ is stored on our server. Any uploaded content is immediately removed after processing.

IX. YOUR CHOICE AND CONTROL OVER YOUR INFORMATION

We respect your right to control how your personal information is used. If we intend to use your data for any purpose not outlined in this Privacy Policy, we will provide you with a clear and effective way to opt out of such use.

From time to time, we may send you emails about new features, services, or upcoming events. However, you will still receive essential communications related to your account and services, such as transaction confirmations and policy updates.

X. ACCESSING, UPDATING & REMOVING PERSONAL INFORMATION

Upon request, we will provide you with information about whether we hold any of your Personal Information. You have the right to update, correct, or remove any of your personal information held by CaseMine. You can do this by:

• Accessing your CaseMine account and updating your profile, or
• Contact our Customer Support Team at hello@casemine.com or support@casemine.com

We will respond to all requests within 30 days, and changes may take up to 48 hours to take effect.

XI. INVESTIGATION OF UNLAWFUL ACTIVITIES

To maintain the integrity and security of our services, CaseMine may, under appropriate circumstances, grant access to your personal data and account contents to authorized employees or service providers for the purpose of investigating suspected illegal activity or violations of our Terms of Use. Any such access will be in compliance with this Privacy Policy Statement and subject to appropriate confidentiality obligations.

XII. ENFORCEMENT OF THIS PRIVACY POLICY

We are committed to ensuring that your personal information is handled in accordance with this Privacy Policy. We perform periodic reviews of our practices and systems to maintain compliance with the Privacy Policy Statement. If you have questions or concerns about how your data is being used, please contact our Casemine Customer Services at support@casemine.com. We will address your concerns promptly and cooperate fully with regulatory authorities in this regard if required.

XIII. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will notify you through one or more of the following methods:

• A service announcement on our website
• An email notification sent to your registered email address
• A prominent notice displayed on our platform

If we make significant changes that affect your rights, we will provide at least 30 days advance notice. You may choose to discontinue using CaseMine services by notifying us via email within this period. Continued use of our services after the effective date of the changes will be deemed as your acceptance of the revised Privacy Policy.

Please note that minor changes which do not materially affect your rights may not trigger a direct notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

XIV. THIRD PARTY WIDGETS

Our website may include social media features and widgets (such as share buttons from Facebook, Twitter, or LinkedIn) that allow you to share content from CaseMine on other platforms. These features may collect limited technical information such as your IP address and the page you are visiting, and may set cookies to enable functionality. These widgets do not collect or store any personal information directly on CaseMine. Your interactions with these features are governed by the privacy policies of the respective third-party platforms.

XV. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use temporary and permanent cookies to enhance your experience of our CaseMine Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting 'keep me signed-in' option in CaseMine Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. Disabling cookies may limit access to certain features or registered areas of the site. We may link cookie data to your email address to retain and apply your preferences.

We also use tracking technologies like cookies, tags, and scripts to analyze usage trends, manage the website, track navigation, and gather demographic insights.Additionally, we and our third-party partners may use HTML5 Local Storage Objects (LSOs) to store preferences and deliver relevant content or ads. Most browsers provide tools to manage or remove LSOs.

XVI. LINKS FROM OUR WEBSITE

Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.

XVII. PROCESSOR DISCLOSURE

This certification applies to the collection, use, and disclosure of information through our website, www.casemine.com, and through the Casemine Services. The use of information collected via the CaseMine Services is strictly limited to the purpose of providing those services to you.

CaseMine acknowledges your right to access your personal information. However, in many cases, CaseMine has no direct relationship with the individuals whose personal data it processes, as we may be acting on behalf of our customers. If you are an individual user of the CaseMine Services, you may contact us directly to request correction, amendment, or deletion of inaccurate data. In other situations, such requests should be directed to the data controller, typically a CaseMine customer, who has provided your data. If we are asked to remove data, we will respond within a reasonable timeframe.

We retain personal information processed on behalf of our customers for as long as necessary to provide the CaseMine Services. We may also retain personal data as needed to comply with legal obligations, resolve disputes, and enforce our agreements. CaseMine may transfer personal information to third-party service providers who assist us in delivering the CaseMine Services. Any transfers to such third parties are governed by the terms of this Privacy Policy and applicable service agreements, including relevant provisions regarding notice and choice.

XVIII. YOUR RIGHTS

Depending on your location, you may have the following rights under data protection laws:

• Right to access - obtain a copy of your data
• Right to rectification - correct inaccurate information
• Right to erasure - delete your data (in certain cases)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, email us at hello@casemine.com/ support@casemine.com. We will respond within the legally mandated timeframes.

 

Please include the name of our company (CaseMine U/O Gauge Data Solutions Pvt. Ltd.) in all correspondence with our representatives to ensure timely handling of your request.