Legal Reasoning and Application of the Scantland Factors
1) Control over the manner of work
Control is “significant” if it shows the worker is not a “separate economic entity” in business for themself. Here, evidence (viewed favorably to the workers) showed TWIA and OCC:
- Set regimented hours, required timesheets, and could dock pay for absences or tardies not reported to both OCC and TWIA managers.
- Imposed day-to-day direction over tasks and, according to the adjusters, approval requirements for claim resolutions.
- During remote work, required prior authorization to work on Sundays, threatening release for violations; once remote, workers still effectively followed the same 7-day schedule constraints, save for the Sunday-approval gating.
- Potentially monitored performance with software tracking productivity metrics (the workers’ account is credited at the summary judgment stage).
The court rejected defendants’ attempt to distinguish “parameters” (scheduling) from “manner” of work. Under Scantland and Usery, scheduling, hours, and discipline tied to attendance are core indicia of control. This factor favored employee status.
2) Opportunity for profit or loss depending on managerial skill
The adjusters were paid fixed, nonnegotiable day rates. They could not increase revenue by initiative—no rate negotiation, “upselling,” or ability to expand business volume.
Defendants pointed to the workers’ personal expense management (food, lodging, transportation, communications) and tax deductions. The court held these are not meaningful avenues for profit tied to managerial skill in the business; they are mostly personal expenses, equally adjustable by employees and contractors. Nor do tax labels control under the FLSA’s economic reality test. This factor favored employee status.
3) Investment in equipment or materials and employment of workers
Relative investment favored the workers. OCC and TWIA supplied essential work tools—computers, phones, TWIA email addresses and signature blocks, ID badges, and access to proprietary systems, networks, and applications. Even when remote, the core systems/software remained employer-provided. By contrast, workers’ use of common items (home internet, cell phones, electricity, personal computers) does not signify substantial independent capital investment. The adjusters had no ability to hire sub-workers. This factor favored employee status.
4) Special skill
The adjusters arrived licensed and experienced, which can weigh toward independent-contractor status, particularly when training did not come from the putative employer. Although TWIA provided certification to meet statutory obligations and process familiarization, the baseline licensing and experience preceded the engagement. The court deemed this the only factor favoring contractor status, albeit not strongly dispositive.
5) Permanency and duration (including exclusivity)
Although labeled “temporary” and “standalone,” the assignment was indefinite at TWIA’s discretion and functionally at-will. The workers served approximately 18–24 months, did not service other clients while on the assignment (with Carpenter pausing to work elsewhere but not concurrently), and could extend the relationship. The court analogized to Usery’s one-year contracts renewed as a marker of permanence. Practical exclusivity and open-ended duration pointed to employee status.
6) Integrality of services to the business
Adjusting claims is central to TWIA’s core function as an insurer, and OCC exists to provide adjusters to insurers. Without adjusters, OCC has nothing to sell and TWIA cannot administer claims. This factor weighed heavily in favor of employee status for both entities.
Totality of circumstances and the economic reality
Beyond the factor count, the court returned to the ultimate inquiry—economic dependence. The adjusters worked full-time for a single entity for approximately two years under tightly defined hours and approvals; they had no realistic opportunity to control pay or build an independent book of business while engaged; and the employers supplied essential systems and dictated process. The court posed a cautionary observation: if economic dependence could not be found on these facts for a remote professional, it might never be possible—signaling that remote work does not undermine employee status where functional control and dependence persist.
Framework clarification: Scantland vs. Aimable
The court clarified that Scantland’s six factors “drive the analysis” in determining whether a worker is an employee under the FLSA. Aimable’s factors are better suited to identifying whether an entity is an “employer” (including joint-employment scenarios). Courts may consider overlapping Aimable insights where relevant, but the governing framework for employee status remains Scantland.