Hayseeds “Necessity” Requires More Than Post-Suit Settlement Timing; West Virginia UTPA Subsections (b), (c), (d), (f), (g), and (m) Remain Unavailable to Insureds
Introduction
In Bristol Springs Custom Homes, LLC v. Argo Group US, Inc. (4th Cir. July 24, 2026) (unpublished),
the Fourth Circuit affirmed summary judgment for an insurer (Colony Insurance Co.) and its claims
administrator (Argo Group US, Inc.) on an insured contractor’s claims for (i) common-law bad faith
damages under West Virginia’s Hayseeds doctrine and (ii) statutory bad faith under the West Virginia Unfair
Trade Practices Act (“UTPA”), W. Va. Code § 33-11-4(9).
The underlying dispute began when homeowners (the Ritters) sued the insured builder
(Bristol Springs Custom Homes, LLC) for defective construction. Colony provided a defense under a
“complete reservation of rights,” meaning it defended while preserving its ability to later deny coverage.
After the Ritters obtained a $325,000 verdict, settlement negotiations continued but became entangled with Bristol’s
bankruptcy filing and the need to release appellate rights (including rights tied to Bristol’s counterclaim).
Bristol then sued Colony/Argo, alleging their claims handling and settlement posture forced it into bankruptcy.
The key issues on appeal were: (1) whether Bristol could recover Hayseeds damages by showing it
“substantially prevailed,” particularly whether its attorney’s services were “necessary” to obtain payment; and
(2) whether Bristol, as an insured, could sue under various UTPA subsections that West Virginia precedent has
restricted to third-party claimants. Defendants filed a cross-appeal challenging the district court’s view that
Hayseeds could apply in this third-party liability context, but the Fourth Circuit dismissed that cross-appeal
as procedurally unnecessary.
Summary of the Opinion
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Hayseeds claim: Affirmed summary judgment for Defendants because Bristol failed to raise a
triable issue that its attorney’s services were “necessary” to obtain the eventual settlement; the record showed
Bristol did not meaningfully engage in post-bankruptcy settlement logistics and did not make a clear, reasonable
demand that Colony failed to meet.
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Statutory bad faith (UTPA): Affirmed dismissal/summary judgment because West Virginia cases limit
UTPA subsections (b), (c), (d), (f), (g), and (m) to suits by third-party claimants—not by insureds suing their own
insurers about handling of claims against the insured.
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Cross-appeal: Dismissed as “unnecessary and not properly taken” where it sought only to affirm a
favorable judgment on alternative grounds.
Because Bristol lost on “necessity,” the panel expressly declined to reach the broader question whether
Hayseeds damages are available for a third-party liability claim.
Analysis
Precedents Cited
1) Summary judgment framework (federal procedure)
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Bandy v. City of Salem, 59 F.4th 705 (4th Cir. 2023): supplied the de novo standard of review and the
general Rule 56 approach (construing facts/inferences for the nonmovant).
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Anderson v. Liberty Lobby, Inc., 477 U.S. 242 (1986): reinforced that a “scintilla of evidence” is
insufficient to defeat summary judgment.
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Wai Man Tom v. Hosp. Ventures LLC, 980 F.3d 1027 (4th Cir. 2020): conclusory allegations cannot create a
genuine dispute of material fact.
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Morrison v. County of Fairfax, 826 F.3d 758 (4th Cir. 2016): framed the dispositive question as whether
“no reasonable jury could find” for the nonmovant on the record.
2) West Virginia “Hayseeds” line (common-law fee shifting and consequential damages)
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Hayseeds v. State Farm Fire & Casualty, 352 S.E.2d 73 (W. Va. 1986): provided the foundational rule:
when a policyholder “substantially prevails” in a qualifying first-party coverage dispute, the insurer may owe
attorneys’ fees, net economic loss from delay, and aggravation/inconvenience damages.
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Jordan v. Nat'l Grange Mut. Ins. Co., 393 S.E.2d 647 (W. Va. 1990): supplied the controlling “substantially
prevails” test used by the Fourth Circuit, including the critical “necessity” element—i.e., the insured must show
“but for” counsel’s services, the settlement would not have been reached; post hoc timing alone is insufficient.
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Hadorn v. Shea, 456 S.E.2d 194 (W. Va. 1995): added practical guidance on “necessity,” emphasizing that
negotiation is bilateral (“It takes two to negotiate”) and that a claimant’s own refusal to negotiate can defeat
a claim that counsel was necessary to obtain settlement.
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Miller v. Fluharty, 500 S.E.2d 310 (W. Va. 1997): invoked for the proposition that a reasonable insured
demand triggers an insurer duty either to meet it or to promptly explain why it is unsupported—highlighting how
the absence of a concrete demand undermined Bristol’s theory.
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Hadorn v. Shea (again, by implication from the opinion’s footnote): noted that West Virginia extended
Hayseeds-type recoveries beyond property damage to other first-party contexts; this mattered because it
contextualized (without resolving) the still-contested question of whether third-party liability claims fit.
3) West Virginia UTPA standing/availability limits
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State ex rel. State Auto Prop. Ins. Cos. v. Stucky, 806 S.E.2d 160 (W. Va. 2017): cited by the district
court (and endorsed by the Fourth Circuit) for limiting certain UTPA subsections to third-party claimants rather
than insureds.
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State ex rel. W. Va. Mut. Ins. Co. v. Salango, 866 S.E.2d 74 (W. Va. 2021): similarly supports the
limitation on insured standing under those subsections.
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Bristol Springs Custom Homes, LLC v. Argo Grp. US, Inc., No. 3:23-CV-246, 2024 WL 5453237 (N.D. W. Va.
Dec. 19, 2024): the appealed district court decision, relied upon for the subsection-by-subsection statutory
analysis and the conclusion that subsection (m) tracks the same operative language.
4) Appellate practice (cross-appeal necessity)
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al-Suyid v. Hifter, 139 F.4th 368 (4th Cir. 2025): controlled the disposition of Defendants’ cross-appeal;
cross-appeals are dismissed when they merely seek affirmance on alternative grounds rather than to enlarge rights
or lessen obligations under the judgment.
Legal Reasoning
1) Why the Hayseeds claim failed: “necessity” and negotiation conduct
The panel treated the case as turning on the second prong of Jordan v. Nat'l Grange Mut. Ins. Co.—whether
“the [insured's] attorney's services were necessary to obtain payment of the insurance proceeds.” The court accepted
that Bristol could argue the settlement amount eventually approximated what was needed to resolve the Ritter claim,
but held the record did not permit a reasonable inference that counsel’s services were the “but for” cause of the
settlement.
The opinion applied several interlocking points from Jordan and Hadorn:
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Post-suit settlement timing is not enough. The court quoted Jordan’s admonition that an
insured must show more than “post hoc, ergo propter hoc.” In other words, Bristol could not rely primarily on the
fact that Colony’s settlement numbers rose after the complaint was filed.
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“It takes two to negotiate.” Echoing Hadorn v. Shea, the court emphasized that a party
cannot claim the insurer “forced” litigation/fees if the policyholder’s own choices impeded settlement.
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Bristol’s conduct contributed to the impasse. The panel highlighted:
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Pre-trial: Bristol refused to dismiss its counterclaim as demanded by the Ritters (analogized to the
claimant in Hadorn holding firm on an unrealistic demand).
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Post-trial: Bristol’s bankruptcy filing altered who controlled litigation/settlement rights, requiring
bankruptcy-court approval for releases affecting appeal rights—an objective complication not attributable to
Colony.
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After bankruptcy: Bristol did not respond to Colony’s repeated requests to confer about how to proceed
with settlement given the Ritters’ insistence on a full release including appellate waivers.
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No clear, actionable demand by the insured. The court found it “not clear” that Bristol ever made
a demand (e.g., “accept the $385,000 demand now” or “increase authority to $X”), and it treated that absence as
fatal when assessed against Miller v. Fluharty’s demand/response framework.
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“Futility” was rejected as a substitute for engagement. Bristol argued that because Colony had
questioned coverage, demanding payment would have been futile; the court found that neither Hadorn nor
Jordan supports excusing negotiation inactivity on a futility theory—particularly where the insurer
remained “willing to negotiate and fund a reasonable settlement.”
On these facts, the panel concluded that no reasonable jury could find the required “but for counsel” causation,
so summary judgment was appropriate.
2) Why the statutory bad faith claim failed: who may sue under § 33-11-4(9)
Bristol alleged violations of subsections (b), (c), (d), (f), (g), and (m) of W. Va. Code § 33-11-4(9).
The district court held—based on State ex rel. State Auto Prop. Ins. Cos. v. Stucky and
State ex rel. W. Va. Mut. Ins. Co. v. Salango—that these provisions are aimed at insurer conduct toward
third-party claimants seeking to recover from the insured, not toward insureds suing their own insurers regarding
claims made against them. The Fourth Circuit “affirm[ed] the reasoning and judgment” of the district court.
Notably, the opinion also affirmed the district court’s extension of that limitation to subsection (m) because it
uses the same relevant statutory phrasing as the other subsections at issue. The result is a categorical
disposition: Bristol’s theory of statutory liability was legally unavailable under controlling West Virginia
authority.
3) Cross-appeal dismissal: alternative grounds do not require a cross-appeal
Defendants sought to cross-appeal the district court’s conclusion that Hayseeds could apply in this context.
The Fourth Circuit dismissed that cross-appeal under al-Suyid v. Hifter because it sought only affirmance
of a favorable judgment on an alternative rationale—precisely the situation where a cross-appeal is “unnecessary and
not properly taken.”
Impact
1) Practical tightening of Hayseeds “necessity” in settlement-heavy disputes
Although unpublished and therefore nonprecedential within the Fourth Circuit, the opinion is a detailed application
of West Virginia’s “necessity” requirement and may be persuasive in future federal diversity cases applying West
Virginia law. Its main practical lessons:
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Build a record of demands and responses. Insureds seeking Hayseeds damages should document
concrete demands (amounts, terms, deadlines) and insurer responses; generalized statements of “hope” to resolve may
not suffice.
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Engagement matters. Failure to respond to insurer efforts to negotiate—especially where the insured
controls (or must coordinate) essential settlement terms—can defeat “but for” causation.
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Bankruptcy can reallocate control in ways that affect “necessity.” Where a bankruptcy filing makes
releases or appellate waivers subject to bankruptcy-court approval, the insured may need to affirmatively propose
a workable path for settlement rather than treating the insurer as the sole impediment.
2) Reinforcement of UTPA limits for insured-plaintiffs
The opinion underscores that, under Stucky and Salango, insureds cannot repackage dissatisfaction
with defense/settlement handling into claims under UTPA subsections (b), (c), (d), (f), (g), and (m). For insureds,
this channels litigation into contract-based claims and whatever common-law remedies remain available (subject to
their elements).
3) Appellate strategy: avoid “protective” cross-appeals that seek only alternative affirmance
The dismissal of the cross-appeal serves as a procedural reminder: if an appellee merely wants to defend the
judgment on other grounds, briefing those grounds typically suffices without a cross-appeal.
Complex Concepts Simplified
- Reservation of rights
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An insurer provides a defense to its insured while reserving the right to later deny coverage for any judgment or
settlement, depending on what the facts and policy terms ultimately show.
- Hayseeds damages
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Under Hayseeds v. State Farm Fire & Casualty, an insured who “substantially prevails” in certain
coverage disputes may recover attorneys’ fees and consequential-type damages (economic loss from delay and
aggravation/inconvenience), even absent proof of common-law tort bad faith.
- “Substantially prevails” and “necessity”
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Under Jordan v. Nat'l Grange Mut. Ins. Co., it is not enough that the insurer pays after suit is filed.
The insured must show the attorney’s work was necessary—i.e., without it, payment/settlement would not have
happened. Courts look for causation supported by negotiation history, demands, refusals, and leverage.
- Summary judgment
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A court can decide a case without trial when no genuine dispute of material fact exists and the moving party is
entitled to judgment as a matter of law. Minimal evidence or conclusory assertions cannot force a trial.
- UTPA (Unfair Trade Practices Act) claim limits
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The West Virginia cases cited in the opinion restrict certain statutory subsections to third-party claimants (the
people suing the insured) rather than the insured suing its insurer about claim handling in the third-party case.
- Cross-appeal
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An appellee generally files a cross-appeal only to change the judgment (e.g., increase its rights or reduce its
obligations). If it only wants to argue “affirm, but for different reasons,” a cross-appeal is typically improper.
Conclusion
Bristol Springs Custom Homes, LLC v. Argo Group US, Inc. is most significant for its disciplined application
of West Virginia’s Jordan/Hadorn “necessity” requirement: a post-suit settlement, even one reached
after insurer offers increase, does not alone establish that the insured’s attorney was necessary to obtain payment.
Where the insured fails to make clear demands or meaningfully engage in negotiations—particularly after events like a
bankruptcy filing alter settlement authority—Hayseeds damages will not survive summary judgment.
The decision also reinforces the constrained scope of UTPA remedies for insured-plaintiffs under
State ex rel. State Auto Prop. Ins. Cos. v. Stucky and State ex rel. W. Va. Mut. Ins. Co. v. Salango,
and it reiterates (via al-Suyid v. Hifter) that cross-appeals are not vehicles for alternative affirmance
arguments. Even as an unpublished disposition, the opinion offers a practical roadmap for how federal courts may
evaluate negotiation conduct, demand-making, and causation in fee-shifting/bad-faith-adjacent disputes under West
Virginia law.