LUPA Requires Strict Municipal Service and Treats E-mailed Written Decisions as “Not Mailed” (No 3-Day Tolling)
Introduction
In Chandrruangphen v. City of Sammamish, No. 103789-9 (Wash. Feb. 12, 2026), the Washington Supreme Court addressed two recurring procedural traps
in Land Use Petition Act (LUPA) litigation: (1) who must be served to validly commence a LUPA appeal against a municipality under RCW 4.28.080(2), and (2)
when the 21-day LUPA clock begins (and whether the statute’s 3-day “mailed decision” grace period applies) when a local government transmits its written land use decision only by e-mail.
Respondent/petitioner Wanthida Chandrruangphen sought judicial review of the City of Sammamish’s cancellation of her land use application for inactivity.
She timely filed her LUPA petition, but her first service attempt delivered process to a front-desk office assistant rather than a statutorily authorized municipal officer.
She later personally served the city manager—an authorized recipient—but only after the 21-day period had run if the e-mailed decision was “not mailed.”
The superior court dismissed for lack of LUPA jurisdiction; the Court of Appeals reversed; the Supreme Court reversed the Court of Appeals.
The decision matters far beyond these parties: it clarifies that “mailed” in RCW 36.70C.040(4)(a) means postal mail (not e-mail), and it reinforces strict compliance with RCW 4.28.080(2)’s narrow list of authorized municipal recipients for personal service in LUPA proceedings.
Summary of the Opinion
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Municipal service: Service on a nonstatutorily designated city employee (here, a front-desk office assistant) does not strictly comply with RCW 4.28.080(2) and thus is improper service on a municipality for LUPA purposes.
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E-mail and tolling: A written land use decision transmitted solely by e-mail is “not mailed” under RCW 36.70C.040(4)(a). Therefore, LUPA’s three-day tolling for “mailed” decisions does not apply.
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When the clock starts: For an e-mailed written decision, the 21-day LUPA limitations period begins when the jurisdiction provides notice that the written decision is publicly available—here, the court held that the City’s e-mail transmission to the applicant and her attorney provided such notice.
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Disposition: The Supreme Court reversed the Court of Appeals and remanded for the Court of Appeals to address remaining arguments it had not reached.
Analysis
Precedents Cited
1) LUPA’s “appellate jurisdiction” framing and strictness
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Conom v. Snohomish County, 155 Wn.2d 154, 118 P.3d 344 (2005): The court relied on Conom for the principle that in LUPA the superior court acts in an appellate capacity and cannot exercise jurisdiction unless LUPA’s filing and service requirements are satisfied; noncompliance requires dismissal.
This case supplies the jurisdictional consequence that gives procedural rules real teeth.
2) Statutory interpretation method
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Confederated Tribes & Bands of Yakama Nation v. Yakima County, 195 Wn.2d 831, 466 P.3d 762 (2020): Cited for de novo statutory interpretation and, in the parties’ arguments, for how LUPA issuance rules interact with written decisions transmitted electronically. The majority distinguished its footnote discussion about “mailing” because the “e-mail equals mailed” question was not disputed in Confederated Tribes.
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Dep't of Ecology v. Campbell & Gwinn, LLC, 146 Wn.2d 1, 43 P.3d 4 (2002): Anchored the plain-meaning approach—if the meaning is plain, courts give effect to it.
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State v. Pacheco, 125 Wn.2d 150, 882 P.2d 183 (1994): Used to justify looking to ordinary/common-law meaning where a statutory term (“mailed”) is undefined.
3) Strict compliance with service statutes naming specific municipal recipients
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Meadowdale Neighborhood Committee v. City of Edmonds, 27 Wn. App. 261, 616 P.2d 1257 (1980): A pre-LUPA case holding that serving a mayor’s secretary was not valid service under RCW 4.28.080(2). The majority adopted Meadowdale’s policy rationale—avoiding “confusion and uncertainty”—as a reason to adhere to the statute’s plain terms for municipal service.
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Overhulse Neighborhood Ass'n v. Thurston County, 94 Wn. App. 593, 972 P.2d 470 (1999): Used as a LUPA-era example that LUPA’s directives are “unequivocal” and service must be on the statutorily named official; service on another employee is improper.
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Witt v. Port of Olympia, 126 Wn. App. 752, 109 P.3d 489 (2005): Reinforced that service on front-desk personnel (an intern in Witt) is ineffective when the statute requires service on a specific authorized person.
4) Attempted “secondhand service” analogy—and why the majority refused it
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Scanlan v. Townsend, 181 Wn.2d 838, 336 P.3d 1155 (2014): Chandrruangphen invoked Scanlan to argue that if documents eventually reached the city clerk, service should be treated as effective via “secondhand” hand-to-hand delivery. The majority declined to extend Scanlan to municipal service under RCW 4.28.080(2), stressing (a) Scanlan interpreted a different, broader provision for serving individuals, and (b) municipal service statutes enumerate narrow, easily ascertainable recipients to avoid uncertainty.
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Spencer v. Franklin Hills Health-Spokane, LLC, 3 Wn.3d 165, 548 P.3d 193 (2024): Used to illustrate the court’s willingness to interpret broad statutory terms (like “managing agent”) but contrasted with RCW 4.28.080(2)’s narrow list (mayor, city manager, designated agent, city clerk), which the majority viewed as leaving little interpretive room.
5) What “mail” means in Washington law and why e-mail is different
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Cont'l Sports Corp. v. Dep't of Lab. & Indus., 128 Wn.2d 594, 910 P.2d 1284 (1996): The majority relied on Continental Sports for the proposition that “mail” refers to “postal matter carried by the United States Postal Service,” and declined to expand “mailed” to include other delivery methods absent legislative direction.
6) “Publicly available” notice under LUPA
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Habitat Watch v. Skagit County, 155 Wn.2d 397, 120 P.3d 56 (2005): The majority used Habitat Watch to interpret RCW 36.70C.040(4)(a)’s “notice that a written decision is publicly available,” holding that providing the applicant the decision (there, via a public records response; here, via e-mail transmission) can constitute notice that triggers the limitations period.
7) Opinions in dissent/partial dissent and their supporting authority
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Samuel's Furniture, Inc. v. Dept. of Ecology, 147 Wn.2d 440, 54 P.3d 1194 (2002) and Durland v. San Juan County, 182 Wn.2d 55, 340 P.3d 191 (2014) appear in Justice González’s discussion to emphasize LUPA’s strict deadlines and the importance of fair notice.
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Justice Mungia’s concurrence/dissent invoked Harvey v. Obermeit, 163 Wn. App. 311, 261 P.3d 671 (2011), and relied heavily on Scanlan v. Townsend to argue the respondent established a prima facie case and the City failed to rebut by clear and convincing evidence.
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Justice Johnson’s dissent similarly treated Scanlan as controlling because RCW 4.28.080(2) does not specify who must do the serving; it focused on CR 4(c) and the burden-shifting framework from Scanlan.
Legal Reasoning
A. Service on a municipality: strict adherence to RCW 4.28.080(2)
The majority’s service analysis begins with statutory text. Former RCW 36.70C.040(5) required delivery of a LUPA petition to persons identified by RCW 4.28.080.
RCW 4.28.080(2) then specifies the exclusive set of municipal recipients: “the mayor, city manager, or, during normal office hours, to the mayor's or city manager's designated agent or the city clerk.”
Two interpretive moves are decisive:
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Enumerated recipients are limiting. Because RCW 4.28.080(2) names a short list, service on a different employee is invalid unless that employee is a “designated agent” of the mayor or city manager.
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Rejecting “secondhand service” as a doctrinal import. The court treats the municipal context as categorically different from individual service under broad catchall provisions. It stresses administrative clarity: allowing service to be “fixed” by internal municipal forwarding would shift the burden to government “to ensure it serves itself” and create factual disputes about who passed papers to whom and when.
The opinion also treats the 2024 amendment to RCW 36.70C.040(5)—which now allows service to the “office of a person” authorized to receive service—as evidence that
the pre-amendment statute required personal service on the person, not merely delivery to an office or front desk. The majority reinforces that view by quoting a 1987 bill report:
“Personal service must be made on the person designated by statute. Leaving the summons in the designated person's office does not suffice.”
B. The LUPA clock and the “mailed” versus “not mailed” dichotomy
The limitations issue turns on RCW 36.70C.040(4)(a), which provides two mutually exclusive issuance dates for written decisions:
- “Mailed” written decisions: issued three days after mailing; and
- “Not mailed” written decisions: issued on the date the jurisdiction provides notice that the decision is publicly available.
The majority’s core textual holding is that “mailed” does not include e-mail. It supports this through:
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Ordinary meaning / historical usage: Cont'l Sports Corp. is used as a strong cue that “mail” means USPS-delivered postal matter.
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Harmonization with court rules: While CR 5 does not directly govern how local governments “issue” LUPA decisions, the rules confirm that Washington law treats postal mail and electronic transmission as distinct concepts: CR 5(b)(2)(A) deems service by mail complete on the third day; CR 5(b)(7) deems service by electronic means complete upon transmission. The court uses these as interpretive corroboration that “mail” and “e-mail” are not synonyms.
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Limiting prior dicta: The court resists reading Confederated Tribes footnote 2 as a binding equation of e-mail and “mailing,” emphasizing that the parties there did not litigate the issue.
C. “Notice that a written decision is publicly available” satisfied by e-mail to the applicant
Having classified an e-mailed decision as “not mailed,” the court still must identify the issuance date. It adopts a practical view: the City’s e-mail, which included the written cancellation letter as an attachment, “provided notice” that a written decision was publicly available.
The court analogizes to Habitat Watch v. Skagit County, where the county’s response to a public records request constituted notice for issuance purposes.
A notable nuance is what the court does not require: it rejects the idea that “publicly available” demands contemporaneous broad public notice. Instead, it treats availability as satisfied where the applicant receives the decision in a way that signals it exists as a written decision available to be accessed (and, implicitly, obtainable by others through ordinary governmental access channels).
D. Burden of proof disputes embedded in the separate writings
The majority reiterates Scanlan’s burden-shifting framework (prima facie showing by the plaintiff, then clear and convincing rebuttal by the defendant) but finds Chandrruangphen never met the prima facie threshold because she did not show personal service on a statutorily authorized person in the first attempt, nor provide competent proof that any qualified person actually hand-delivered the petition to the city clerk.
Justice Mungia’s concurrence/dissent and Justice Johnson’s dissent sharply disagree: they would treat evidence that the city clerk had the petition within the service window as sufficient to establish prima facie service and would place the burden on the City to disprove effective “secondhand” service under CR 4(c).
The majority’s response is structural: it refuses to let CR 4(c)’s general “who can serve” principle override the legislature’s specific enumeration of “who must be served” for municipalities under RCW 4.28.080(2).
Impact
1) Clarified rule: e-mail accelerates the LUPA deadline
The most operationally significant holding is that an e-mailed written land use decision is “not mailed” and receives no three-day grace period under RCW 36.70C.040(4)(a).
Practically, if a jurisdiction transmits by e-mail only, the 21 days generally run from the transmission date (as the court treated the e-mail as the “notice” date).
Petitioners can no longer safely “add three days” simply because the decision arrived in writing.
2) Municipalities gain predictability; petitioners face heightened diligence demands
The opinion advances LUPA’s legislative goals of “consistent, predictable, and timely judicial review” (RCW 36.70C.010) by tying deadlines to a clear, objective event:
e-mail transmission (no tolling) versus postal mailing (three-day tolling).
However, the rule also creates a potential asymmetry: jurisdictions can effectively shorten the petitioner’s time by choosing e-mail-only delivery.
3) Service pitfalls: front desks and “helpful staff” do not count
The opinion reinforces that service on “someone at city hall” is not enough. Unless the person is the mayor, city manager, city clerk, or a designated agent of the mayor/city manager (during normal office hours), service fails.
The decision invites process servers and practitioners to (a) pre-identify the proper statutory recipient, (b) confirm whether any “designated agent” exists, and (c) document the identity and statutory capacity of the person served.
4) Likely future litigation points
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What counts as “publicly available” in more complex settings (e.g., a link to a portal, partial attachments, password-protected systems, or decisions sent only to counsel).
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Hybrid delivery (e-mail plus later postal mail): whether the earlier “notice” date controls or whether mailing triggers tolling.
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Evidence standards where the petition is delivered to the wrong person but later reaches the right one—especially given the dissents’ focus on CR 4(c) and burden shifting.
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Interaction with the 2024 amendment to RCW 36.70C.040(5) (service to the “office of a person”): the decision strongly suggests pre-2024 cases demand personal service on the person, while post-amendment practice may be more forgiving in some circumstances.
Complex Concepts Simplified
- LUPA (Land Use Petition Act)
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Washington’s exclusive pathway to obtain judicial review of many final local land use decisions. It is deadline-driven: you must file and serve within 21 days of “issuance,” as defined by RCW 36.70C.040.
- Personal service on a municipality (RCW 4.28.080(2))
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Delivering the lawsuit papers to a specific city official: the mayor, city manager, city clerk, or a designated agent of the mayor/city manager (during normal office hours). Handing papers to a front-desk employee is not enough unless that person is a properly designated agent.
- “Issued” date for written decisions (RCW 36.70C.040(4)(a))
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The start date for the 21-day clock. If the written decision is “mailed,” issuance is three days after mailing. If “not mailed,” issuance is when the jurisdiction provides notice that the decision is publicly available.
- Three-day tolling / grace period
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An extra three days baked into the statute when a written decision is mailed (reflecting mail transit time). The court held this does not apply to e-mail-only transmission.
- Prima facie showing and “clear and convincing” rebuttal
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A plaintiff must first provide enough proof of service to make service appear valid on its face (often via an affidavit of service). If that threshold is met, the defendant must prove improper service by clear and convincing evidence. The majority held the petitioner did not clear the initial prima facie bar on the first service attempt.
Conclusion
Chandrruangphen v. City of Sammamish establishes two key procedural rules for Washington land use litigation:
(1) LUPA petitioners must strictly comply with RCW 4.28.080(2) by personally serving only those municipal officers (or properly designated agents) listed in the statute; and
(2) an e-mailed written land use decision is “not mailed” under RCW 36.70C.040(4)(a), meaning the three-day tolling provision does not apply and the 21-day period runs from the e-mail notice that the decision is publicly available.
The decision strengthens predictability and textual fidelity in LUPA timing and service, but it also heightens the premium on immediate, precise service practice and careful deadline calculation when local governments use electronic delivery.