ORDER
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The Respondent, Amazon.com Services LLC, its officers, agents, successors, and assigns, shall
1. Cease and desist from A. Maintaining overly broad work rules that: 30
(i) Require employees, as a condition of employment, to sign any agreement that permits employees to only discuss their own terms and conditions of employment;
(ii) Require employees, as a condition of employment, to sign any agreement that includes a provision prohibiting them from discussing "confidential information"
when that is defined broadly as relating or pertaining to Respondent's business, 35 projects, products, customers, and suppliers, including the identities of actual or potential business partners and clients and their names, addresses, and contact information, as well as other customer information and legal affairs;
(iii) Require employees, as a condition of employment, to sign any agreement with non- solicitation language prohibiting employees from encouraging any customer or 40
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business partner to cease doing business with Respondent or to terminate or limit an existing relationship or arrangement with Respondent;
(iv) Require employees, as a condition of employment, to sign any agreement with non- interference language that prohibits employees from soliciting or otherwise encouraging any employee, contractors, or consultant of Respondent's to terminate 5 any employment or contractual relationship with Respondent. B. In any like or related manner interfering with, restraining, or coercing employees in the exercise of the rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to effectuate the policies of the Act. A. For each of the listed portions of its employee agreements, inform its employees in writing 10 that it has rescinded the unlawful portions of the employee agreements, or furnish employees with inserts for the current employee agreements that (1) advise that the unlawful provisions have been rescinded, or (2) provide lawfully worded provisions on adhesive backing that will cover the unlawful provision(s); or publish and distribute to employees revised employee agreements that (1) do not contain the unlawful provision(s), 15 or (2) provide [a] lawfully worded provision(s).
(i) Exempt Employee Agreement, 3.1 Confidentiality and Confidential Information:
the portion that required as a condition of employment from at least August 2021, through January 1, 2024, that employees sign an agreement that permits employees to only discuss their own terms and conditions of employment; 20
(ii) Exempt Employee Agreement, 3.1 Confidentiality and Confidential Information:
The portion of which requires employees, as a condition of employment, to sign any agreement that includes a provision prohibiting them from discussing
"confidential information" when that is defined broadly as relating or pertaining to Respondent's business, projects, products, customers, and suppliers, including the 25 identities of actual or potential business partners and clients and their names, addresses, and contact information, as well as other customer information and legal affairs;
(iii) Exempt Employee Agreement 4.1 Non-Solicitation: The portion of which requires employees, as a condition of employment, to sign any agreement with non-30 solicitation language prohibiting employees from encouraging any customer or business partner to cease doing business with Respondent or to terminate or limit an existing relationship or arrangement with Respondent;
(iv) Exempt Employee Agreement 4.2 Non-Interference: The portion of which requires employees, as a condition of employment, to sign any agreement with non-35 interference language that prohibits employees from soliciting or otherwise encouraging any employee, contractors, or consultant of Respondent's to terminate any employment or contractual relationship with Respondent. Within 14 days after service by the Region, post at its facilities throughout the United States 40 copies of the attached notice marked "Appendix."2Copies of the notice, on forms provided by
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the Regional Director for Region 19, after being signed by the Respondent's authorized representative, shall be posted by the Respondent and maintained for 60 consecutive days in conspicuous places, including all places where notices to employees are customarily posted. In addition to physical posting of paper notices, notices shall be distributed electronically, such as by email, posting on an intranet or an internet site, and/or other electronic means, if the Respondent 5 customarily communicates with its employees by such means. Reasonable steps shall be taken by the Respondent to ensure that the notices are not altered, defaced, or covered by any other material. If the Respondent has gone out of business or closed the facility involved in these proceedings, the Respondent shall duplicate and mail, at its own expense, a copy of the notice to all current employees and former employees employed by the Respondent at any time since August 21, 2021. 10 Dated, Washington, D.C. December 2, 2025
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___________________________________ Kimberly Sorg-Graves
U.S. Administrative Law Judge and a substantial complement of employees has returned to work. If, while closed or not staffed by a substantial complement of employees due to the pandemic, Respondent is communicating with its employees by electronic means, the notice must also be posted by such electronic means within 14 days after service by the Region. If the notice to be physically posted was posted electronically more than 60 days before physical posting of the notice, the notice shall state at the bottom that "This notice is the same notice previously [sent or posted] electronically on [date]."
If this Order is enforced by a judgment of a United States court of appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board."
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APPENDIX
NOTICE TO EMPLOYEES
Posted by Order of the National Labor Relations Board An Agency of the United States Government The National Labor Relations Board has found that we violated Federal labor law and has ordered us to post and obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO:
Form, join, or assist a union; Choose a representative to bargain with us on your behalf; Act together with other employees for your benefit and protection; Choose not to engage in any of these protected activities. WE WILL NOT maintain overly broad rules in our employment agreements that:
(i) Require employees, as a condition of employment, to sign any agreement that permits employees to only discuss their own terms and conditions of employment;
(ii) Require employees, as a condition of employment, to sign any agreement that includes a provision prohibiting them from discussing "confidential information"
when that is defined broadly as relating or pertaining to Respondent's business, projects, products, customers, and suppliers, including the identities of actual or potential business partners and clients and their names, addresses, and contact information, as well as other customer information and legal affairs;
(iii) Require employees, as a condition of employment, to sign any agreement with non- solicitation language prohibiting employees from encouraging any customer or business partner to cease doing business with Respondent or to terminate or limit an existing relationship or arrangement with Respondent;
(iv) Require employees, as a condition of employment, to sign any agreement with non- interference language that prohibits employees from soliciting or otherwise encouraging any employee, contractors, or consultant of Respondent's to terminate any employment or contractual relationship with Respondent. WE WILL NOT in any like or related manner interfere with, restrain, or coerce you in the exercise of the rights listed above.
WE WILL rescind the unlawful portions of our employee agreements listed below. WE WILL furnish you with inserts for the current employee agreements that (1) advise that the unlawful provisions have been rescinded, or (2) provide lawfully worded provisions on adhesive backing that will cover the unlawful provisions; or WE WILL publish and distribute revised employee agreements that (1) do not contain the unlawful provisions, or (2) provide lawfully worded provisions:
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(i) Exempt Employee Agreement, 3.1 Confidentiality and Confidential Information:
The portion of which required as a condition of employment from at least August 2021, through January 1, 2024, that employees sign an agreement that permits employees to only discuss their own terms and conditions of employment;
(ii) Exempt Employee Agreement, 3.1 Confidentiality and Confidential Information:
The portion of which requires employees, as a condition of employment, to sign any agreement that includes a provision prohibiting them from discussing
"confidential information" when that is defined broadly as relating or pertaining to Respondent's business, projects, products, customers, and suppliers, including the identities of actual or potential business partners and clients and their names, addresses, and contact information, as well as other customer information and legal affairs;
(iii) Exempt Employee Agreement 4.1 Non-Solicitation: The portion of which requires employees, as a condition of employment, to sign any agreement with non- solicitation language prohibiting employees from encouraging any customer or business partner to cease doing business with Respondent or to terminate or limit an existing relationship or arrangement with Respondent;
(iv) Exempt Employee Agreement 4.2 Non-Interference: The portion of which requires employees, as a condition of employment, to sign any agreement with non-interference language that prohibits employees from soliciting or otherwise encouraging any employee, contractors, or consultant of Respondent's to terminate any employment or contractual relationship with Respondent.
AMAZON.COM SERVICES LLC
(Employer)
Dated: By:
(Representative) (Title) The National Labor Relations Board is an independent Federal agency created in 1935 to enforce the National Labor Relations Act. It conducts secret-ballot elections to determine whether employees want union representation, and it investigates and remedies unfair labor practices by employers and unions. To find out more about your rights under the Act and how to file a charge or election petition, you may speak confidentially to any agent with the Board's Regional Office set forth below. You may also obtain information from the Board's website: www.nlrb.gov. 915 2nd Ave Ste 2948
Seattle, WA 98174-1006
Telephone: (206)220-6300
Hours of Operation: 8:15 a.m. to 4:45 p.m.
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The Administrative Law Judge's decision can be found at https://www.nlrb.gov/case/19-CA- 295640 or by using the QR code below. Alternatively, you can obtain a copy of the decision from the Executive Secretary, National Labor Relations Board, 1015 Half Street SE, Washington, DC 20570-0001, or by calling (202) 273-1940.
THIS IS AN OFFICIAL NOTICE AND MUST NOT BE DEFACED BY ANYONE
THIS NOTICE MUST REMAIN POSTED FOR 60 CONSECUTIVE DAYS FROM THE DATE
OF POSTING AND MUST NOT BE ALTERED, DEFACED, OR COVERED BY ANY
OTHER MATERIAL. ANY QUESTIONS CONCERNING THIS NOTICE OR COMPLIANCE
WITH ITS PROVISIONS MAY BE DIRECTED TO THE ABOVE REGIONAL OFFICE'S
COMPLIANCE OFFICER.
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