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Factual and Procedural Background

Plaintiff (Caroline B. Adler) sued defendant (Savoy Plaza, Inc.) to recover for loss of a suitcase containing jewelry (claimed value just over $20,000) and other personal effects (claimed about $3,300) that she had delivered to the hotel for safekeeping. A jury returned a verdict for plaintiff in the amount of $2,000. The trial court set that verdict aside as a compromise and ordered a new trial. Defendant appealed from the order setting aside the verdict and from the denial of its motion to reduce the verdict to $100.

Key factual points: plaintiff and her husband arrived at defendant's hotel a day earlier than their reservation and left their luggage with the hotel's bell captain in the lobby area. They later took accommodations for the night at another hotel, leaving a large suitcase containing jewelry and two matching cases at the Savoy. Plaintiff testified that she suggested removing jewelry for deposit in the hotel safe and that the bellman assured her the whole suitcase would be put in the vault; the bellman denied this conversation. Overnight the large suitcase was delivered by the night manager to an impostor and was lost. The night manager was deceased at trial. Plaintiff had been a frequent guest of the hotel.

Legal Issues Presented

  1. Whether defendant is entitled to the protections or limitations of sections 200 and 201 of the New York General Business Law (i.e., whether section 200 bars liability for non-deposited jewelry and whether section 201 limits recovery for other personal property to $100).
  2. Whether, on the facts and the trial record, there was any lawful basis in the evidence and in the submission to the jury to support the $2,000 verdict (or whether the verdict was a compromise requiring vacation and a new trial).
  3. Whether plaintiff was a guest of the hotel as a matter of law and, relatedly, whether any asserted assurance by the bellman constituted a waiver of the hotel's statutory protections.

Arguments of the Parties

Appellant's (Defendant's) Arguments

  • Defendant asserted that plaintiff was a hotel guest and therefore entitled to the benefit of Gen. Bus. Law § 200 (which exempts a hotel from liability for loss of jewelry of a guest who fails to deposit such property in the provided safe) as a complete defense.
  • Defendant further relied on Gen. Bus. Law § 201 as a partial defense, which limits a hotelkeeper's liability for personal property delivered for storage elsewhere than the guest's room to $100 unless a value over $100 was stated and a written receipt secured.
  • Defendant contended the jury's $2,000 verdict could reflect an implicit finding that plaintiff had not deposited her jewelry (thus freeing defendant from liability for the jewelry) and that, apart from jewelry, the jury could reasonably have found $2,000 value for the other items; accordingly, the trial court erred in setting the verdict aside and, alternatively, the verdict should be reduced to $100 under § 201.

Respondent's (Plaintiff's) Position (as reflected in the opinion)

  • Plaintiff claimed loss of jewelry and other personal effects and sought full recovery for that loss.
  • Plaintiff testified she suggested removing the jewelry for deposit in the safe and that the bellman assured her the entire suitcase would be placed in the hotel's vault; she relied on that assurance and did not deposit the jewelry in the safe.
  • Plaintiff maintained the hotel's negligence (probably gross negligence) in delivering the suitcase to an impostor made defendant liable for the full loss.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Honig v. Riley, 244 N.Y. 105 That negligence (even gross negligence) does not affect the limitation of liability under the statute limiting hotelkeeper liability for certain lost property. The majority cited Honig to state that, with respect to § 201, negligence is immaterial and the hotel's liability for the non-jewelry contents (lost from a checkroom) is limited to $100 where no value over $100 was declared and no written receipt taken.
Candia Co. v. Rubin, 209 App. Div. 357 The proposition that a jury verdict should not be set aside as a compromise if it can be supported upon any hypothesis presented by the evidence. Quoted in Justice Callahan's dissent to argue that the verdict could be sustained on the hypothesis that the jury found plaintiff failed to deposit the jewelry and therefore awarded $2,000 for the clothing and other effects alone.
Clark v. Foreign Products Co., 194 App. Div. 284 Also cited for the rule that a verdict should not be set aside as a compromise if it can be supported on any hypothesis presented by the evidence. Used in the dissent (Callahan, J.) to support the view that the verdict could be upheld under a permissible factual hypothesis (i.e., that the jury excluded jewelry from recovery pursuant to § 200).

Court's Reasoning and Analysis

The majority first framed the dispositive questions: whether defendant was entitled to the defenses of Gen. Bus. Law §§ 200 and 201 and whether the jury's verdict had any evidentiary or submission basis. The court accepted as a matter of law, on the admitted facts, that plaintiff was a hotel guest and therefore bound by the hotel's posted notice regarding the safe (thus making §§ 200 and 201 potentially applicable).

The court explained the legal effect of that status: under § 200 a guest must deliver valuables to the office for deposit in the safe to obtain the statute's protection; otherwise the hotel is exempt from liability for jewelry not so deposited unless the hotel waived compliance with the statute. The central factual question relevant to waiver was whether the bellman actually gave the assurance plaintiff testified to — a question that the jury should have been required to decide explicitly.

The majority found the trial court properly set the verdict aside because the record and jury submission did not clearly show whether the jury considered or resolved (1) whether plaintiff had in fact been a guest (the majority ruled she was as a matter of law), (2) whether the bellman's alleged assurance was made and constituted a waiver sufficient to overcome § 200, or (3) whether the jury's award was a compromise rather than a reasoned finding supported by a specific factual determination. Because the question whether plaintiff had the conversation with the bellman was not clearly submitted to the jury, the court concluded it could not interpret the verdict as defendant urged and therefore affirmed the order granting a new trial.

The court additionally instructed the trial court for the new trial that, as to the personal effects other than jewelry, § 201 applies to a guest's property lost from a checkroom when no value over $100 was stated and no written receipt obtained — limiting liability to $100 irrespective of negligence (citing Honig v. Riley).

Noted procedural points left for the retrial: the question of the bellman's authority or apparent authority was reserved for the trial court or jury to consider on retrial.

Dissenting views (summarized from the opinion): Justice Callahan would have reinstated the verdict, reasoning that a jury verdict should not be set aside if it can be supported on any hypothesis in the evidence — here, that the jury found plaintiff had not deposited her jewelry and awarded $2,000 for other property. Justice Cohn concurred in the dissent's result, stating the jury could have found no innkeeper-guest relationship for this transaction.

Holding and Implications

Holding: The court affirmed the order of the trial court setting aside the $2,000 verdict and ordering a new trial, with costs to respondent. ORDER AFFIRMED.

Implications:

  • The direct practical effect is that the verdict for $2,000 was vacated and the case is to be retried.
  • The court held as a matter of law on the admitted facts that plaintiff was a hotel guest; consequently, for the retrial the trial court and jury must address whether plaintiff properly deposited (or tendered for deposit) her jewelry in the safe, or whether the hotel waived compliance with § 200 by the bellman's alleged assurance.
  • As to the non-jewelry contents of the lost suitcase, Gen. Bus. Law § 201 applies: absent a stated value over $100 and a written receipt, the hotel's liability for those items is limited to $100, and negligence does not affect that statutory limitation (per Honig v. Riley), a point the majority expressly called to the trial court's attention for guidance on retrial.
  • The opinion does not purport to create new statutory law but applies the statutory framework and existing precedent to the record; questions unresolved by the present appeal (e.g., bellman's authority/apparent authority) are left for determination at retrial.

CAROLINE B. ADLER, Respondent, v. SAVOY PLAZA, INC., Appellant.

PECK, P.J.

This is an action to recover for the loss of jewelry. and personal effects contained in a suitcase which was delivered by plaintiff to defendant for safekeeping. The claimed value of the jewelry was something over $20,000 and the claimed value of the personal effects about $3,300.

The jury returned a verdict in plaintiff's favor for $2,000, which the trial court on plaintiff's motion set aside as a compromise. A new trial was ordered. Defendant appeals from the order setting aside the verdict and ordering a new trial and also from the denial of its motion to reduce the verdict to the sum of $100.

The action was defended principally on the ground that plaintiff was a guest of defendant's hotel and defendant was entitled to the benefit of sections 200 Gen. Bus. and 201 Gen. Bus. of the General Business Law. Section 200, which exempts a hotel from liability for the loss of jewelry of a guest who fails to deposit such property in the safe provided for the purpose, was set up as a complete defense. Section 201, which limits a hotelkeeper's liability to the sum of $100 for the loss of personal property delivered to the hotel for storage elsewhere than in the room assigned to a guest unless at the time of delivery a value in excess of $100 is stated and a written receipt secured, was asserted as a partial defense.

Defendant's contention on this appeal is that the jury's verdict was not plainly a compromise, but was implicit with the justified finding that plaintiff had not delivered her jewelry for deposit in the safe as she was required to do, and defendant was therefore freed from liability on account of the jewelry. Excepting the jewelry, defendant contends the jury was warranted in placing a value of $2,000 on the other personal effects, principally used clothing, which cost $3,300. Defendant maintains that it was error, therefore, for the trial court to set the verdict aside, but also maintains that the verdict should be reduced to $100, which would be the extent of defendant's liability for the clothing under section 201 Gen. Bus. of the General Business Law.

We must determine upon the facts and the law whether defendant is entitled to the defenses of sections 200 and 201 and whether there was any basis in the evidence and submission of the case to the jury for the jury's verdict.

The facts are as follows: Plaintiff was accustomed to staying at defendant's hotel whenever she visited New York and had been a guest of the hotel many times. She and her husband had requested reservations for May 15, 1946. Upon their arrival at ten o'clock that morning, they were advised that their reservation was for the following day, but that the hotel would try to accommodate them, so they registered, hoping that a room might be assigned during the day. At the same time, they delivered their luggage to the bell captain, and it was deposited in a section of the lobby set aside for the luggage of arriving and departing guests. Plaintiff's husband attended to business during the day while plaintiff was in and out of the hotel. When both returned to the hotel in the afternoon, they found that a room was still not available, so they whiled away some time in the lounge bar and had dinner in the room of a friend who was a guest of the hotel.

All during the day defendant's manager was seeking accommodations for the couple but was unable to locate them in the hotel. He finally secured accommodations for them for the night at the Sherry Netherlands Hotel where they registered at about 8:00 P.M., taking with them two suitcases and a cosmetic case, and leaving the suitcase with the valuables and two matching cases at defendant's hotel.

Plaintiff testified that before leaving defendant's hotel for the night she told the bellman that she had better do something about her jewelry which was in the large suitcase, suggesting that it would be necessary to take the jewelry out of its leather box and put it into envelopes which the hotel provided for deposit in its safe. Whereupon, according to plaintiff, the bellman replied: "It won't be necessary, we will put the whole suitcase in the vault." The bellman charged with this assurance testified that he had no such conversation with plaintiff.

When plaintiff returned to defendant's hotel the next morning, to take up a residence for two or three weeks, and requested delivery of her luggage, the large suitcase was missing. During the night the suitcase had been delivered by the night manager of the hotel to an impostor. The circumstances of this delivery are not altogether clear as the night manager was deceased at the time of the trial. Whether there was some complicity on the part of one or more of the hotel employees, as plaintiff suggests, we are not called upon to surmise. It is quite apparent that defendant was negligent, probably grossly negligent, and if the case could be determined simply on a question of negligence, plaintiff would be entitled to recover the amount of her loss.

Unquestionably defendant had given due notice to its guests of the availability of a safe for the deposit of their valuables. If plaintiff was a guest of the hotel, she was bound by the notice so given and obliged to deliver her jewelry to the office for deposit in the safe, or suffer the peril of its loss. That is, unless defendant waived compliance with the statute. The questions as to the jewelry, therefore, were whether plaintiff was a guest of the hotel and whether defendant had waived compliance with the statute.

Any issue as to whether plaintiff was a guest (and it may be noted that in her first cause of action plaintiff alleges that she was a guest and in her second cause of action for the same recovery omits that allegation) was not submitted to the jury in such a way that it is possible to determine whether the jury passed upon or even considered the question. We are prepared to rule, however, as matter of law on the admitted facts, that plaintiff was a guest.

It was, therefore, required of plaintiff, if she wished to give her jewelry hotel protection, to deliver it or at least tender it to the defendant for deposit in its safe. Both as a matter of experience and sense, plaintiff knew that this should be done, and according to her testimony she had the foresight to suggest that such a deposit be made. It was only upon the alleged assurance of the bellman that the entire suitcase would be placed in the vault that she was satisfied.

There may be a question of the bellman's authority or apparent authority under the circumstances, which we do not consider on this appeal. That question will remain for the court or jury on the next trial. Assuming, however, that plaintiff would be justified in relying on the bellman's assurance, the factual question is whether such assurance was given with a consequent waiver of the provisions of section 200 Gen. Bus. of the General Business Law.

While it is defendant's contention that the jury could have found, and that the verdict should be interpreted as a finding, that defendant was entitled to the protection of section 200, we are utterly unable to say or guess whether that was the jury's view or whether the question even entered into their consideration. There was no clear submission of the question to the jury and their attention certainly was not focussed on the question. Nor were they told what facts or considerations would bear upon their decision of such a question.

One factual issue which would have to be put to the jury before the court would know their finding, or either could pass on the applicability of section 200, is whether or not plaintiff had the conversation she testified to having with the bellman. If she did not have such conversation, there could be no purported compliance on her part with section 200 or waiver of its protection by defendant. Without that issue being submitted to the jury, we are unable to parse the verdict or give it the interpretation which defendant contends for. The verdict was, therefore, properly set aside.

We will make only one further observation for the guidance of the court on the new trial, and that is in connection with the applicability of section 201 Gen. Bus. of the General Business Law to the lost property other than jewelry. Plaintiff being a guest, section 201 applies. No value in excess of $100 having been stated or written receipt secured, defendant's liability for the value of the suitcase and its contents, other than the jewelry, was limited to $100. Negligence or even gross negligence on the part of defendant is no consideration in this connection. ( Honig v. Riley, 244 N.Y. 105.)

The order appealed from setting the verdict aside and ordering a new trial should be affirmed, with costs.

CALLAHAN, J. (dissenting).

The trial court set aside the plaintiff's verdict as a compromise upon the ground that the award could not be held to include the jewelry on any assessment of value warranted by the evidence, or else it constituted a finding that the jewelry was not in the suitcase.

A jury verdict should not be set aside as a compromise if it can be supported upon any hypothesis presented by the evidence in the case ( Candia Co. v. Rubin, 209 App. Div. 357; Clark v. Foreign Products Co., 194 App. Div. 284).

I think that the trial court overlooked a possible finding by the jury justified by the evidence, viz., that even if the jewelry was in the suitcase and irrespective of its value, defendant was not liable for its loss because of plaintiff's failure to place it in the hotel safe. If it so found, the jury might then have awarded plaintiff $2,000 as the value of the clothing and other personal effects alone. Such an award would not constitute a compromise, since the evidence as to the alleged value of $3,000 for such clothing, etc., was largely based on cost and the effects had been subjected to use.

At this point it seems pertinent to note a conflict in the testimony in the case. Plaintiff testified that prior to leaving for the adjoining hotel she stated to defendant's bellman that she would take her jewelry out of the large suitcase and deposit it in the safe. She said that the bellman assured her that there would be no need to do this, as he could place the entire suitcase and contents in the hotel vault. The bellman, however, denied any such conversation with plaintiff and denied any mention of the jewelry or tender of it for deposit in the safe.

The defendant pleaded as defenses the protection afforded an innkeeper by sections 200 Gen. Bus. and 201 Gen. Bus. of the General Business Law. It claimed that under section 200 it was not liable for the loss of the jewelry because it had provided a safe and posted the notice required by the statute, and that plaintiff did not deliver the jewelry to defendant for deposit in the safe or declare its presence in the suitcase. The hotel's compliance with the statutory requirements as to posting of notice was conceded.

On this appeal the parties have not dealt with the partial defense as to the $500 limitation of liability found in section 200, though plaintiff gave no testimony of any declaration as to value nor of any special written agreement. Defendant chooses to assume that the jury made no award for the jewelry. In my opinion it would not alter the case if the $2,000 verdict is deemed to include an award of $500 for the jewelry. It would merely mean that $1,500 was awarded for the used clothing.

We are apparently agreed that the relationship of innkeeper and guest existed between the parties. In any event, the question appears to have been left to the jury by the trial court without any objection on plaintiff's part, and we must assume that the jury found that the innkeeper-guest relationship controlled because every reasonable hypothesis in support of the integrity of the verdict must be indulged.

As this was the relationship of the parties, the guest was required under section 200 Gen. Bus. of the General Business Law to place her jewelry in the safe provided for that purpose. In the court's charge to the jury there was no stressing of the issue as to plaintiff's alleged offer of the jewelry for deposit. But there was some discussion of the provisions of section 200, and the jury heard the disputed testimony in regard to the alleged offer of deposit. It was advised that it was its function to decide all the issues of fact in the case. I think that in order to uphold the verdict we should assume that the jury did consider that issue and resolved it so as to exonerate defendant from liability for the jewelry.

The question of liability of defendant for the jewelry based on its negligence in giving the suitcase to an impostor would seem to be immaterial on the face of the statute, at least in the absence of a delivery for deposit in the safe. Complete immunity appears to be afforded the hotelkeeper for jewelry not deposited. As the jury's verdict indicates a finding that no deposit was made, it becomes unnecessary for us to decide whether negligence in caring for jewelry that had been left for deposit in the safe would afford a basis for liability and, if so, whether that liability would be limited to $500 under the statute in the absence of a special written contract. It may be well, however, to point out that the grant of immunity set forth in section 200 appears to be all inclusive by its terms. No exception to or restraint upon said immunity is expressed, even in instances where the hotelkeeper is negligent, although section 201 does mention such an exception. Insofar as section 200 constitutes a limitation affecting merely the measure of recovery, it clearly would be applicable to loss from any cause, including negligence ( Honig v. Riley, 244 N.Y. 105, 109). But section 200 goes beyond limiting the measure of recovery to $500 for deposited jewelry. It purports to grant complete immunity as to non-deposited jewelry. Thus some room for doubt may exist as to whether negligence would affect the complete immunity and impose liability up to $500, though it would seem clear that it could not affect the limitation of liability at that sum in the absence of special agreement.

The question of liability for negligence is rendered academic for reasons heretofore indicated that a recovery up to $500 for the jewelry would be amply covered by the present verdict.

This leaves us with the inquiry as to the defendant's liability for the clothing and other personal effects. Defendant says that such liability is limited to $100 under section 201 Gen. Bus. of the General Business Law on the conceded fact that the property was lost from a checkroom and not the guest's room, and no value was stated. It asks us to reduce the verdict to that sum, a motion for that relief having been made after return of the verdict and denied by the trial court.

I agree with the defendant's construction of section 201, but we are dealing with a jury's verdict and the right to alter its amount by direct action of the court after rendition, and not a motion for direction of a verdict before its rendition. Neither this court nor the trial court would seem to have the power to alter a verdict by changing its amount. The verdict might be set aside, unless the plaintiff stipulated to reduce it to the proper amount. But defendant did not and does not ask that relief, which would entail a new trial if the stipulation was not forthcoming. As defendant is appealing from an order granting a new trial, we may assume that it is not seeking any relief that would bring about such result.

Under the circumstances, the order appealed from should be reversed and the verdict reinstated.

GLENNON and SHIENTAG, JJ., concur with PECK, P.J.; CALLAHAN, J., dissents and votes to reverse and reinstate the verdict, in opinion;

COHN, J., dissents in the following memorandum:

I dissent and concur in the result reached by CALLAHAN, J., upon the ground that the jury could properly find, under the court's charge, that the relationship of guest and innkeeper did not exist insofar as this transaction was concerned and that the jury had the right to render a verdict in favor of the plaintiff in the sum of $2,000.

Order affirmed, with costs to respondent.

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ADLER v. SAVOY PLAZA
(Nov 13, 1951)