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Smart Summary

Factual and Procedural Background

This case arises from a civil action in which the plaintiff, George Thrower, operating a grocery store, sought to recover $21,200 from the defendant, Coble Dairy Products Co-operative, Inc., alleging that the defendant's agent, Raymond Queen, obtained money by false pretenses. From August 1953 to February 1956, plaintiff purchased dairy products from defendant on open account. Queen, as defendant’s agent and employee (except for a brief period), delivered products and presented invoices. The plaintiff alleged that Queen manipulated invoice carbon copies to create spurious invoices for products not delivered, obtained signatures fraudulently, and collected payments for both genuine and fictitious invoices. The plaintiff offered all invoices and checks in evidence. The court, acting as fact-finder after the parties waived a jury trial, determined which invoices were spurious and awarded damages for payments made on undelivered products. The defendant appealed the judgment.

Legal Issues Presented

  1. Is the defendant corporation responsible for the loss caused by its agent Queen's falsification of invoices?
  2. Is the plaintiff barred from recovery due to negligent failure to discover and prevent the agent's fraud?
  3. Did the court err in fixing the amount of recovery for the plaintiff's damages?

Arguments of the Parties

Defendant's Arguments

  • Queen was not acting as the defendant’s agent at the time of the fraud.
  • If Queen was the agent, plaintiff’s negligence in permitting Queen to deposit invoices in a receptacle in plaintiff’s office barred recovery.
  • The amount of damages awarded was not supported by sufficient evidence and violated the best evidence rule.

Plaintiff's Arguments

  • Queen was an agent and employee of the defendant acting within the scope of his employment when the fraud occurred.
  • The plaintiff was entitled to rely on the integrity of the defendant’s agent and was not negligent in permitting the invoice deposit practice.
  • The evidence, including carbon copies of invoices and payment checks, was sufficient to establish damages with reasonable certainty.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Dickerson v. Refining Co., 201 N.C. 90, 159 S.E. 446 Principal is liable for acts of agent acting within authority, including fraud. Supported finding that defendant liable for agent Queen's fraudulent acts within scope of employment.
Peebles v. Patapsco Co., 77 N.C. 233 Corporation liable for fraudulent acts of its agents; necessary for public protection and commerce. Reinforced principle that corporation must be responsible for agent’s deceit.
Snow v. DeButts, 212 N.C. 120, 193 S.E. 224 Master liable for unlawful or negligent acts of servant done about master's business. Supported holding that defendant liable for acts of its agent done in course of employment.
Bank v. Liles, 197 N.C. 413, 149 S.E. 377 Loss caused by misconduct of agent should be borne by those who put agent in position to do wrong. Supported rejection of defendant’s negligence defense and upheld plaintiff’s right to recover.
Gray v. Jenkins, 151 N.C. 80, 65 S.E. 644 Reliance on integrity of agents is necessary for trade and commerce to prosper. Supported court’s rejection of negligence bar to recovery.
Machine Co. v. Bullock, 161 N.C. 1, 76 S.E. 634 Same principle as Gray v. Jenkins regarding reliance in commerce. Reinforced court’s reasoning on reliance and negligence.
Burnsville v. Boone, 231 N.C. 577, 58 S.E.2d 351 Court’s findings of fact conclusive on appeal if supported by evidence when jury trial waived. Supported affirmance of trial court’s findings and judgment.
Norwood v. Carter, 242 N.C. 152, 87 S.E.2d 2 Damages must be established with reasonable certainty based on evidence. Supported sufficiency of evidence for damages awarded in this case.
Story Parchment Corp. v. Patterson Parchment Paper Co., 282 U.S. 555 Same as Norwood regarding proof of damages. Supported court’s acceptance of approximate but reasonable computation of damages.
Eastman Kodak Co. v. Southern Photo Materials Co., 273 U.S. 359 Same principle on damages proof as above cases. Supported court’s approach to establishing damages without absolute certainty.

Court's Reasoning and Analysis

The court found that Queen was clearly an agent and employee of the defendant acting within the scope of his employment when he committed the fraud. Under established legal principles, a principal is liable for fraudulent acts of its agent committed within the agent’s authority. The court rejected the defendant’s argument that plaintiff’s negligence in permitting invoices to be deposited in a receptacle barred recovery, emphasizing that the defendant chose Queen as its agent and that commerce requires reliance on agents’ integrity. The court noted that losses caused by an agent’s misconduct should be borne by the principal who empowered the agent.

Regarding damages, the court held that while damages must be established with reasonable certainty, absolute certainty is not required. The plaintiff’s evidence, including carbon copies of invoices and payment checks, was sufficient to establish the amount of loss. The defendant’s failure to produce original invoices or offer evidence further supported the court’s findings. The court’s factual determinations, made in the absence of a jury, are conclusive on appeal if supported by evidence.

Holding and Implications

The judgment of the trial court is affirmed.

The court held the defendant liable for the fraudulent acts of its agent committed within the scope of employment and rejected the defense of plaintiff’s negligence. The damages awarded to plaintiff were supported by sufficient evidence and established with reasonable certainty. This decision directly affirms the plaintiff’s recovery of damages for payments made on fraudulent invoices. The opinion does not establish new precedent but reinforces established principles of agency liability and proof of damages in fraud cases.

GEORGE THROWER, TRADING AS BOULEVARD SUPERMARKET, v. COBLE DAIRY PRODUCTS CO-OPERATIVE, INC.

1. Corporations 26: Principal and Agent 10 — Evidence that defendant corporation's agent obtained the signatures of plaintiff's employees to invoices for products delivered and, by the use of carbons, to additional invoices, which the agent later filled in, and obtained payment for both the genuine and spurious invoices, is sufficient predicate for liability of defendant corporation under the general rule that the principal is liable for the fraud of its agent committed while acting within his authority.

2. Same — The purchaser of products, in permitting the seller's agent to deposit invoices, over the course of years in a receptacle in the purchaser's office, is not guilty of negligence barring recovery for the fraud of the seller's agent in thus presenting both genuine and spurious invoices, since the seller selected the agent, and it is necessary to traded and commerce that a party may rely on the integrity of men.

3. Evidence 26 — Where plaintiff demands that defendant produce the original invoices for the purpose of ascertaining which carbon copies in plaintiff's possession are genuine and which spurious, and defendant states that the originals are not available, defendant cannot complain of the introduction of the carbons in evidence, since it is apparent that defendant had within its power the means of establishing the matter if plaintiff were in error as to which of the invoices are genuine and which spurious.

4. Damages 14 — While the damages must be established with reasonable certainty, it is not required that they be established with absolute certainty, and where plaintiff has paid both genuine and spurious invoices, the ascertainment of the amount of the spurious invoices by taking the invoices for the less amount for those days during which both a genuine and a spurious invoice were paid, establishes the amount of damages with reasonable certainty, and is sufficient.

PARKER, J., not sitting.

Civil action to recover $21,200 which the plaintiff alleged the defendant, through its agent and servant, Raymond Queen obtained by false pretenses from the plaintiff. The defendant denied that Queen was acting as its agent; that if it be found to the contrary, the "negligence and lack of care in the operation of his business and in his dealings with . . . Queen, . . . aided, abetted, and contributed" to any loss sustained by him. The parties waived a jury trial and stipulated the presiding judge "should hear the matter, find the facts, and render judgment."

The plaintiff's evidence in short summary tended to show: During the time involved, the plaintiff operated a grocery store and market in the Town of Belmont. From August, 1953 to February, 1956 the plaintiff purchased on open account from the defendant corporation its milk and dairy products delivered at his store. In these transactions Raymond Queen was the agent and employee of the defendant, except for about five months beginning April 21, 1954. In connection with his deliveries, and as a means of keeping account of them, Queen made use of invoice tickets consisting of an original and one or more carbon copies. However, he employed the device of withdrawing the carbon paper from all except the first copy at the time he listed the purchases, and then reinserted the carbon for the other copies before he obtained the signature of the plaintiff's employee whose duty it was to approve the invoice. The result was an original ticket, one correct carbon copy with the approval signature of the plaintiff's employee, and one or more blank copies with the carbon signature of the employee. Thereafter Queen filled out the additional copy, or copies, showing fictitious deliveries. He then deposited all carbon copies, both genuine and spurious, in a receptacle in the plaintiff's office. At the end of each week he collected not only for the amount showing the actual delivery, but for the amount shown on the spurious invoices.

The plaintiff's evidence tended to show that only one delivery was made on Mondays, Thursdays, and Sundays. On many Mondays and Thursdays, and on one Sunday, Queen submitted and collected for more than one invoice. About once each month as many as two deliveries were made on Wednesdays and Fridays. Frequently Queen submitted and collected for two or three invoices on Wednesdays and Fridays. No deliveries were actually made on Tuesdays, but Queen submitted and collected for invoices on that date. The plaintiff offered in evidence all invoices (genuine and spurious) left with the plaintiff by Queen, and plaintiff's checks in payment.

The court examined all checks and invoices, and made its determination as to which were spurious. The court thus stated its method of fixing the plaintiff's loss: "In arriving at the amount of loss sustained by the plaintiff the court has given the defendant the benefit of the invoices for the larger amount and in the computation of the said loss by the plaintiff has taken the invoices for Wednesdays stating the lesser amounts." A similar method was followed in determining the loss for the other days for which invoices were submitted

The defendant did not offer any evidence. The court found the plaintiff had paid $15,579.25 for milk products not delivered, rendered judgment accordingly, and the defendant appealed.

HIGGINS, J.

The defendant presents three questions for review: (1) Is the defendant responsible to the plaintiff for the loss caused by Queen's falsification of the invoices? (2) Is the plaintiff barred from recovery by his negligent failure to discover and prevent Queen's fraud? (3) Did the court err in fixing the amount of the recovery?

The evidence is amply sufficient to support the court's findings that Queen was "an employee, agent, and servant of the defendant corporation . . . was acting in the course and scope of his employment in dealing with the plaintiff and the controversy herein involved arises out of the acts of said Queen as agent, servant, and employee." The general rule is that a principal is responsible to third parties for the fraud of its agent while acting within his authority. "It is elementary that the principal is liable for the acts of his agent, whether malicious or negligent, and the master for similar acts of his servant, which result in injury to third persons, when the agent or servant is acting within the line of his duty and exercising the functions of his employment." Dickerson v. Refining Co., 201 N.C. 90, 159 S.E. 446. "There is no reason that occurs to us why a different rule should be applicable to cases of deceit from what applies to other torts. A corporation can only act through its agents, and must be responsible for their acts. It is of the greatest public importance that it should be so. If a manufacturing and trading corporation is not responsible for the false and fraudulent representations of its agents, those who deal with it will be practically without redress and the corporation can commit fraud with impunity." Peebles v. Patapsco Co., 77 N.C. 233. The master is liable for the unlawful or negligent acts of his servant if about the master's business, and if doing or attempting to do that which he was employed to do. Snow v. DeButts, 212 N.C. 120, 193 S.E. 224.

The evidence in this case shows the court found the fraud was committed in the sale of defendant's products and in the padding of accounts its agent was authorized to collect. The defendant is liable for plaintiff's loss.

The defendant here contends the plaintiff is barred from recovery by his own negligence in permitting Queen to deposit the invoices in a receptacle in plaintiff's office. This from his brief: "In permitting the practice to continue for that period (2 1/2 years) the plaintiff chose to put his faith and trust in Queen. Such was not a faith and trust solicited by the defendant." The argument is not persuasive. It ignores the fact that Queen was selected and sent out by the defendant as its agent to sell and deliver, and collect for its products. "Where a loss is to be suffered through the misconduct of an agent, it should be borne by those who put it in his power to do the wrong, rather than by a stranger." Bank v. Liles, 197 N.C. 413, 149 S.E. 377. There must be reliance on the integrity of men, or else trade or commerce could not prosper. Gray v. Jenkins, 151 N.C. 80, 65 S.E. 644; Machine Co. v. Bullock, 161 N.C. 1, 76 S.E. 634. The plaintiff's conduct in trusting Queen does not preclude the recovery.

The defendant challenges the amount found by the court (acting as the jury) to be plaintiff's loss by reason of Queen's fraudulent invoices. In support of its assignment of error No. 18, the defendant offers the following in its brief: "Surely such testimony as that admitted by the court over objection to the effect that his milk bills were `right around $2,500 a month' before Queen's arrest and `around $1,500' after his arrest, furnishes no such foundation. Apart from its vagueness, this was a clear violation of the best evidence rule." There was also evidence that in the year 1955 the plaintiff had an operating loss of $24,000, and that on a smaller volume in 1956 (during which Queen made deliveries for only one month) the plaintiff showed a profit of $9,000. The evidence was offered without objection. The defendant cannot justly complain of the violation of the best evidence rule. Queen gave the plaintiff carbon copies of all invoices, genuine and spurious. The plaintiff introduced them in evidence, together with the checks that paid them. The evidence is that Queen kept the genuine originals and presumably settled with his employer on the basis of these only. The plaintiff demanded that the defendant produce them. The demand was met with the statement they were not available. It is fair to assume, therefore, the defendant had within its power the means of ascertaining the amount of plaintiff's loss. Not only did defendant fail to produce the original invoices, it failed to offer any evidence. The plaintiff offered the admission of Queen that he raised the tickets from $100 to $125 per week in excess of his actual deliveries.

In case a jury trial is waived, the court's findings of fact are conclusive upon appeal, if there is evidence to support them. Burnsville v. Boone, 231 N.C. 577, 58 S.E.2d 351. "The amount of damages must be established with reasonable, but not with absolute certainty, . . . absolute certainty is not required; it is sufficient if a reasonable basis or computation is afforded, though the result be only approximate; . . ." 25 C.J.S., Damages, sec. 26 (c), p. 491. "However, where actual pecuniary damages are sought, there must be evidence of their existence and extent, and some data from which they may be computed." Norwood v. Carter, 242 N.C. 152, 87 S.E.2d 2; Story Parchment Corp. v. Patterson Parchment Paper Co., 282 U.S. 555; Eastman Kodak Co. v. Southern Photo Materials Co., 273 U.S. 359.

The evidence furnished sufficient support for the court's finding as to the amount of plaintiff's loss. The findings are sufficient to sustain the judgment. The defendant's assignments do not present error of substance. The judgment is

Affirmed.

PARKER, J., not sitting.

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THROWER v. DAIRY PRODUCTS
(Oct 1, 1958)