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Smart Summary

Factual and Procedural Background

Sheila Mears, formerly employed by Gulfstream Aerospace Corporation, and her husband Luther sued Gulfstream and Sheila's former supervisor, Harold Smith, for intentional infliction of emotional distress and loss of consortium. Sheila alleged repeated sexualized comments, innuendo, touching, and related harassment during her employment from 1982 to 1993, with a significant deterioration after an October 1992 drug-testing incident. Gulfstream moved Sheila to another department in November 1992 and separated her from Smith. Sheila went on short-term disability in May 1993 and was terminated in November 1993 after benefits expired; she later received long-term disability retroactive to November 1993. The trial court granted summary judgment for Gulfstream and Smith, concluding the IIED claim was time-barred and that no IIED occurred; the Mears appealed. The Court of Appeals affirmed in part and reversed in part.

Legal Issues Presented

  1. Whether Sheila Mears' claim for intentional infliction of emotional distress was barred by the applicable statute of limitations.
  2. Whether Luther Mears' derivative loss of consortium claim could proceed given the statute of limitations outcome for his wife's claim.
  3. Whether Gulfstream could be liable for loss of consortium based on its response to Smith's alleged conduct (i.e., employer ratification or inadequate response).

Arguments of the Parties

Appellants' Arguments (Mears)

  • Sheila argued the offending conduct was continuous and culminated in her termination in November 1993, bringing the claim within the two-year limitations period.
  • Luther derived a loss of consortium claim from his wife's injuries and contended the claim survived despite the statute issue on a continuing-tort theory.

Appellees' Arguments (Gulfstream and Smith)

  • They moved for summary judgment asserting the two-year statute of limitations had expired on Sheila's IIED claim and that, as a matter of law, the conduct did not rise to the level required for IIED.
  • They argued Gulfstream either lacked knowledge of prior conduct or adequately remedied any reported incidents, precluding employer liability.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Lau's Corp. v. Haskins, 261 Ga. 491 (405 S.E.2d 474) (1991) Summary judgment standard and burden-shifting for movant/nonmovant. Used to state the applicable summary-judgment standard and burden allocation when reviewing the record.
Adams v. Emory Univ. Clinic, 179 Ga. App. 620, 622 (347 S.E.2d 670) (1986) (physical precedent only) Test for when a tort cause of action accrues for statute-of-limitations purposes. Applied to conclude the IIED cause of action accrues when severe emotional distress (damage) is sustained; used to determine accrual no later than June 1, 1993.
Fox v. Ravinia Club, 202 Ga. App. 260, 262 (414 S.E.2d 243) (1991) Support for accrual rule and view of cumulative acts in emotional-distress claims. Referenced for accrual analysis and for treating a series of acts cumulatively rather than in isolation.
Trimble v. Circuit City Stores, Inc., 220 Ga. App. 498, 499 (469 S.E.2d 776) (1996) Elements of intentional infliction of emotional distress; employer liability/ratification principle. Identified the four IIED elements and the rule that an employer is not vicariously liable for intentional harassment absent ratification; used in analyzing both Sheila's IIED claim and employer liability.
Hickey v. Askren, 198 Ga. App. 718, 719 (1) (403 S.E.2d 225) (1991) Accrual/limitations authority referenced with Fox and Adams. Used as supporting authority for accrual date determination.
Elwell v. Haney, 169 Ga. App. 481 (313 S.E.2d 499) (1984) Loss of consortium is derivative of spouse's personal injury claim. Applied to establish that Luther's loss of consortium depends on his wife's ability to recover absent a statute bar.
Everhart v. Rich's Inc., 229 Ga. 798, 802 (2) (194 S.E.2d 425) (1972) Doctrine of continuing tort and when statute of limitations begins to run. Invoked to permit treating the alleged harassment as a continuing tort so that the October 1992 incident could be considered with prior acts for limitation purposes on the consortium claim.
Corp. of Mercer Univ. v. Nat. Gypsum Co., 258 Ga. 365, 366 (2) (368 S.E.2d 732) (1988) Limitation of continuing-tort theory to personal injury actions. Cited as limiting context for Everhart's continuing-tort doctrine relevant to personal-injury-derived claims.
Anderson v. Chatham, 190 Ga. App. 559, 567 (8) (379 S.E.2d 793) (1989) Series of acts causing emotional distress should be viewed cumulatively. Used to support viewing the October 1992 incident in context of prior conduct.
Bridges v. Winn-Dixie Atlanta, 176 Ga. App. 227, 229 (1) (335 S.E.2d 445) (1985) Claimants bear heavy burden to show extreme and outrageous conduct for IIED. Referenced to note the claimant's burden but that cumulative evidence can overcome summary judgment.
Yarbray v. Southern Bell Tel. c. Co., 261 Ga. 703, 706 (2) (409 S.E.2d 835) (1991) Whether conduct is extreme and outrageous is a question of law for the court; if reasonable persons might find it so, the issue goes to the jury. Applied to explain that, if reasonable persons could find the conduct extreme, the jury should decide; used to deny summary judgment on the consortium claim against Smith.
Moses v. Prudential Ins. Co. of America, 187 Ga. App. 222, 225 (369 S.E.2d 541) (1988) Standard that conduct must be so abusive or obscene as naturally to humiliate, embarrass, frighten, or extremely outrage the victim. Quoted to describe the substantive threshold for IIED applied to the facts regarding Smith's alleged conduct.
Coleman v. Housing Auth. of Americus, 191 Ga. App. 166, 169 (1) (381 S.E.2d 303) (1989) Special relationship (employer-employee) may produce outrageousness otherwise absent. Used to note that the employer-employee relationship can enhance the character of conduct in evaluating outrageousness.
Sevcech v. Ingles Markets, 222 Ga. App. 221, 225 (6) (474 S.E.2d 4) (1996) Definition and elements of loss of consortium (services, companionship, conjugal affection). Applied to show evidence existed of loss of companionship/services sufficient to support Luther's claim against Smith.
B.C.B. Co. v. Troutman, 200 Ga. App. 671, 672 (1) (409 S.E.2d 218) (1991) Employer not vicariously liable for employee's intentional harassment absent ratification; related to Trimble. Referenced to support the principle that employer liability requires ratification or inadequate response; applied in rejecting consortium claim against Gulfstream.

Court's Reasoning and Analysis

The court first reviewed the summary-judgment standard and burden allocation (Lau's). It then analyzed when Sheila's IIED claim accrued under the Adams test, concluding that an IIED claim accrues when severe emotional distress (damage) is sustained. The record showed Sheila's stress and depression prevented her return after June 1, 1993, and she had no contact with Smith after November 1992; therefore the IIED cause of action accrued no later than June 1, 1993, making her September 1995 suit time-barred under the two-year statute (OCGA § 9-3-33). The court rejected the argument that termination in November 1993 was the "ultimate act" restarting the limitations period because Gulfstream's termination followed disability procedures and was not "outrageous" conduct to support IIED.

For Luther's loss of consortium claim, the court recognized a four-year limitations period and applied the continuing-tort doctrine (Everhart), concluding the October 1992 drug-testing incident could not be viewed in isolation but must be considered with the prior alleged pattern of harassment (Fox; Anderson). On the question whether conduct was extreme and outrageous, the court noted it is a question of law (Yarbray) but that cumulative evidence may permit a jury to find outrage (Moses; Coleman). Viewing the evidence favorably to the Mears, the court found sufficient evidence that Smith's conduct could be seen as outrageous and that Mrs. Mears suffered loss of companionship/services; thus summary judgment for Smith on Luther's claim was improper. Conversely, the court found no evidence Gulfstream ratified Smith's conduct or knew of it before October 1992; Gulfstream took remedial steps after learning of the complaints, so its conduct was not "outrageous" as a matter of law (Trimble; B.C.B. Co.), and summary judgment for Gulfstream on the loss of consortium claim was proper.

Holding and Implications

Judgment affirmed in part and reversed in part.

Holding: The Court affirmed summary judgment dismissing Sheila Mears' claim for intentional infliction of emotional distress as time-barred. The Court reversed the grant of summary judgment as to Harold Smith on Luther Mears' derivative loss of consortium claim, finding triable issues of extreme and outrageous conduct and resulting loss. The Court affirmed summary judgment for Gulfstream on the loss of consortium claim because there was no evidence of employer ratification or prior knowledge requiring a different response.

Implications: The direct effects are (1) Sheila's IIED claim is dismissed as barred by the statute of limitations; (2) Luther may proceed with his loss of consortium claim against Smith; and (3) Gulfstream remains entitled to summary judgment on the consortium claim. The opinion does not announce a new precedent beyond applying existing doctrines (accrual, continuing tort, IIED elements, employer ratification) to these facts.

MEARS ET AL. v. GULFSTREAM AEROSPACE CORPORATION ET AL.

RUFFIN, Judge.

Sheila Mears and her husband Luther brought this action for intentional infliction of emotional distress and loss of consortium against Gulfstream Aerospace Corporation ("Gulfstream"), Sheila Mears' former employer, and Harold Smith, her former supervisor in the accounts receivable department at Gulfstream. The trial court granted summary judgment to Gulfstream and Smith, and the Mears appealed. For reasons which follow, we affirm in part and reverse in part.

Summary judgment is appropriate when the court, viewing all the evidence and drawing all reasonable inferences in a light most favorable to the non-movant, concludes that the evidence does not create a triable issue as to each essential element of the case. Lau's Corp. v. Haskins, 261 Ga. 491 ( 405 S.E.2d 474) (1991). "A defendant who will not bear the burden of proof at trial need not affirmatively disprove the nonmoving party's case; instead, the burden on the moving party may be discharged by pointing out by reference to the affidavits, depositions and other documents in the record that there is an absence of evidence to support the nonmoving party's case. If the moving party discharges this burden, the nonmoving party cannot rest on its pleadings, but rather must point to specific evidence giving rise to a triable issue. [Cit.]" Id.

The Mears claim that during Mrs. Mears' employment at Gulfstream from 1982 until 1993, Smith subjected her to constant abuse, stress, and harassment rising to the level of intentional infliction of emotional distress. They further claim that Gulfstream tortiously participated in this conduct because it knew about Smith's actions but took insufficient steps to remedy the situation.

As described by Mrs. Mears, the abuse included a running joke between Smith and another worker that Mrs. Mears secured her job at Gulfstream by pulling her dress above her knee, fluttering her eyelashes, and flirting during her interview, all of which she denied. Mrs. Mears also testified that Smith and another worker commented after the birth of her second son that a design on her blouse appeared to "lead to the Milky Way." In addition, Smith referred to Mrs. Mears as "small chested" and laughed when co-workers placed a shoulder pad cut out of a shirt on her desk in an alleged reference to breast implants. Mrs. Mears further claims that Smith made degrading remarks about the fact that she had undergone a hysterectomy.

According to Mrs. Mears, Smith often made off-color remarks at the office, some of which were directed at her, and suggested at one point that if Mrs. Mears had worn a certain "little purple dress" to a meeting, they would have achieved better results. Smith also told Mrs. Mears on one occasion while walking up stairs that a dress "fit [her] body good" and that she should "stand up and turn around and let [him] see how [it] look[ed] on [her]." Finally, Mrs. Mears testified that Smith would put his elbow on her shoulder when looking over her desk to review her work.

Despite these claimed incidents, Mrs. Mears admitted that she and Smith worked fairly well together until approximately October 1992, when Smith accused her of being under the influence of drugs and asked that she take a drug test. Mrs. Mears took the test, returned to her office, and questioned Smith as to why he thought she had taken drugs. In response, Smith allegedly became enraged and beat his fist on a desk. Although Mrs. Mears tested positive for a foreign substance, she was told by a Gulfstream nurse that the positive reading resulted from nerve medication she had taken the previous week. In accordance with Gulfstream policies, Mrs. Mears visited a drug counselor, who informed her that she did not have a problem with drugs but should learn to stand up to Smith.

After the drug testing incident, the working relationship between Mrs. Mears and Smith disintegrated. Mrs. Mears approached several individuals at Gulfstream about the problems she was having with Smith and ultimately spoke with Linda Hildebrandt in the personnel department. Hildebrandt expressed concern for Mrs. Mears' well-being and told Mrs. Mears that Gulfstream would take care of the situation. Mrs. Mears and Hildebrandt then met with Smith's superior, Bill Skinner, who was also concerned about Mrs. Mears and told her to take time off from work if she was under too much stress. In late November 1992, Gulfstream moved Mrs. Mears into a position in the pricing department at the same salary and "skill code" as her accounts receivable position. Gulfstream also moved Smith out of the accounts receivable department. Mrs. Mears did not interact with Smith after she left the accounts receivable department.

Mrs. Mears worked in the pricing department until May 1993, when she was placed on short-term disability for stress and depression. Mrs. Mears' physician subsequently released her to return to Gulfstream on June 1, 1993, but she worked only one day before taking medical leave again. In October 1993, Gulfstream informed Mrs. Mears that her short-term disability benefits were about to expire and that, pursuant to Gulfstream policy, she should return to work to avoid termination. Gulfstream also advised Mrs. Mears that if she did not return to work, she would then be eligible to apply for long-term disability benefits. Mrs. Mears did not return to Gulfstream and was terminated in November 1993. Mrs. Mears subsequently was approved for long-term disability benefits retroactive to November 1993.

The Mears filed this suit in September 1995. Smith and Gulfstream moved jointly for summary judgment, arguing that the two year statute of limitations had expired on Sheila Mears' claim and that, as a matter of law, no conduct rising to the level of intentional infliction of emotional distress had occurred. The trial court agreed, granting Smith and Gulfstream summary judgment on all claims.

1. In their first enumeration, the Mears argue that the trial court improperly found that the statute of limitations barred Sheila Mears' claim for intentional infliction of emotional distress. According to the Mears, the conduct giving rise to this action was continuous in nature and culminated in Sheila Mears' eventual discharge in November 1993, within two years of this suit. We disagree.

"The test to be applied in determining when the statute of limitations begins to run against an action sounding in tort is in whether the act causing the damage is in and of itself an invasion of some right of the plaintiff, and thus constitutes a legal injury and gives rise to a cause of action. If the act is of itself not unlawful in this sense, and a recovery is sought only on account of damage subsequently accruing from and consequent upon the act, the cause of action accrues and the statute begins to run only when the damage is sustained; but if the act causing such subsequent damage is of itself unlawful in the sense that it constitutes a legal injury to the plaintiff, and is thus a completed wrong, the cause of action accrues and the statute begins to run from the time the act is committed, however slight the actual damage then may be." (Citations and punctuation omitted.) Adams v. Emory Univ. Clinic, 179 Ga. App. 620, 622 ( 347 S.E.2d 670) (1986) (physical precedent only); see also Fox v. Ravinia Club, 202 Ga. App. 260, 262 ( 414 S.E.2d 243) (1991) (quoting Adams).

A claim for intentional infliction of emotional distress has four elements: (1) intentional or reckless conduct (2) that is extreme and outrageous and (3) causes emotional distress (4) that is severe. Trimble v. Circuit City Stores, Inc., 220 Ga. App. 498, 499 ( 469 S.E.2d 776) (1996). Accordingly, damage in the form of severe emotional distress must be sustained before the cause of action accrues. Pursuant to the test set forth in Adams, therefore, the statute of limitations for this tort begins to run when the alleged conduct culminates in damage.

Although we cannot clearly ascertain the date on which Mrs. Mears first claims to have experienced emotional distress, the record reveals that stress and depression purportedly stemming from Smith's conduct prevented her from returning to Gulfstream after June 1, 1993. Furthermore, the record reveals that none of Smith's allegedly abusive acts continued during the two years prior to this suit. To the contrary, Sheila Mears had no contact with Smith after she left the accounts receivable department in November 1992, and thus was "no longer subject to the conduct for which she now seeks remedy." Adams, supra at 622. Consequently, we find that Mrs. Mears' cause of action for intentional infliction of emotional distress accrued when Smith's conduct allegedly culminated in damage, which occurred no later than June 1, 1993. See Fox, supra; Hickey v. Askren, 198 Ga. App. 718 719 (1) ( 403 S.E.2d 225) (1991).

In an effort to avoid summary judgment, the Mears claim that Mrs. Mears' termination in November 1993 constituted the "ultimate act of inflicting emotional distress" and brings her claim within the limitations period. We do not agree. The record reveals that, pursuant to Gulfstream policy, Mrs. Mears was terminated only after her short term disability benefits ran out and she was unable to return to work. At that point, Mrs. Mears became eligible for long-term disability, for which she subsequently applied and qualified. We find that Gulfstream's decision to terminate Mrs. Mears in this situation is not the type of "outrageous conduct" necessary to support a claim for intentional infliction of emotional distress. See Fox, supra.

Mrs. Mears' claim for intentional infliction of emotional distress, filed in September 1995, was commenced well outside of the two year period of limitations for personal injuries. OCGA § 9-3-33. Accordingly, the trial court properly granted summary judgment on this claim.

2. In their second enumeration, the Mears argue that the trial court improperly granted Smith and Gulfstream summary judgment on Mr. Mears' derivative claim for loss of consortium, which stems from his wife's personal injury claim. See Elwell v. Haney, 169 Ga. App. 481 ( 313 S.E.2d 499) (1984). Although the statute of limitations defeated Sheila Mears' claim for intentional infliction of emotional distress, Luther Mears can recover for loss of consortium if his wife could have recovered absent the statute of limitations bar. Id.

(a) Recognizing that a four year limitations period governs the loss of consortium claim, see OCGA § 9-3-33, the trial court concluded that the only allegedly improper conduct occurring in the four years prior to the lawsuit was the October 1992 drug testing incident. The trial court further determined that, as a matter of law, Smith's conduct during this incident was not extreme or outrageous, and thus would not support Mr. Mears' loss of consortium claim.

We do not agree that the October 1992 incident should be viewed in isolation. Georgia recognizes the theory of continuing tort, which applies "where any negligent or tortious act is of a continuing nature and produces injury in varying degrees over a period of time." Everhart v. Rich's Inc., 229 Ga. 798, 802 (2) ( 194 S.E.2d 425) (1972) (limited to personal injury actions by Corp. of Mercer Univ. v. Nat. Gypsum Co., 258 Ga. 365 366 (2) ( 368 S.E.2d 732) (1988)). Under this theory, the statute of limitations does not begin to run "until such time as the continued tortious act producing injury is eliminated." Everhart, supra at 802 (2).

Although we have been reluctant to apply this theory broadly, we conclude that it is applicable here. We previously have indicated that a series of acts allegedly causing emotional distress should be viewed cumulatively, rather than in isolation. See Fox, supra at 261; Anderson v. Chatham, 190 Ga. App. 559, 567 (8) ( 379 S.E.2d 793) (1989). Claimants bear a heavy burden in establishing the type of extreme and outrageous conduct necessary to sustain a claim for intentional infliction of emotional distress. Bridges v. Winn-Dixie Atlanta, 176 Ga. App. 227, 229 (1) ( 335 S.E.2d 445) (1985). In cases involving a series of acts allegedly producing emotional distress, one incident "might not, taken in isolation, rise to a level of conduct actionable under the law for emotional distress." Chatham, supra at 567. Viewed cumulatively, however, that incident in combination with a claimed pattern of conduct may support the cause of action. Id.

We find that there is evidence that the alleged intentional infliction of emotional distress is continuing in this case. Accordingly, the October 1992 drug testing incident should be considered in the context of the prior alleged pattern of harassment and abuse.

(b) "Whether a claim rises to the requisite level of outrageousness and egregiousness to sustain a claim for intentional infliction of emotional distress is a question of law. [Cit.] If the evidence shows that reasonable persons might find the presence of extreme and outrageous conduct and resultingly severe emotional distress, the jury then must find the facts and make its own determination. [Cit.]" Yarbray v. Southern Bell Tel. c. Co., 261 Ga. 703, 706 (2) ( 409 S.E.2d 835) (1991). To support the emotional distress allegation, and thus sustain Mr. Mears' loss of consortium claim against Smith, Smith's conduct "must have been so abusive or obscene as naturally to humiliate, embarrass, frighten, or extremely outrage [Mrs. Mears]." Moses v. Prudential Ins. Co. of America, 187 Ga. App. 222, 225 ( 369 S.E.2d 541) (1988).

Mere tasteless, rude or insulting social conduct will not give rise to such a claim. Id. "`There is no occasion for the law to intervene in every case where someone's feelings are hurt.'" Id. As we previously have found, however, "`the existence of a special relationship in which one person has control over another, as in the employer-employee relationship, may produce a character of outrageousness that otherwise might not exist.' [Cits.]" Coleman v. Housing Auth. of Americus, 191 Ga. App. 166, 169 (1) ( 381 S.E.2d 303) (1989).

Considering the totality of the circumstances, we conclude that the Mears' evidence is sufficient to survive summary judgment on the loss of consortium claim against Smith. Viewing the evidence most favorably to the Mears, a jury could reasonably find Smith's alleged sexual innuendo and pattern of other conduct to be outrageous and extreme, rather than merely rude or insulting. See Id. Mrs. Mears' admission that she worked well with Smith until the October 1992 incident and appellees' argument that the described conduct was insufficient to cause harm "belittle but do not defeat the claim." Id. at 169.

Furthermore, the record presents some evidence that Mrs. Mears' experience at Gulfstream resulted in a loss of companionship and services for Mr. Mears. "A claim for loss of consortium is based on the loss of a property right growing out of the marriage relationship, and includes the exclusive right to the services of the spouse and to the society, companionship, and conjugal affection of each other." (Citations and punctuation omitted.) Sevcech v. Ingles Markets,, 222 Ga. App. 221, 225 (6) ( 474 S.E.2d 4) (1996). Accordingly, we find that the trial court improperly granted Smith summary judgment on Mr. Mears' derivative loss of consortium claim.

(c) In contrast, Gulfstream's conduct will not support the loss of consortium claim brought against it. An employer cannot be vicariously liable for an employee's intentional harassment of another employee unless the employer ratifies the conduct. Trimble, supra at 501; B.C.B. Co. v. Troutman, 200 Ga. App. 671 672 (1) ( 409 S.E.2d 218) (1991). If the employer knows about the employee's conduct and responds inadequately, however, liability for intentional infliction of emotional distress may arise. Trimble, supra.

We find no evidence that Gulfstream "ratified" Smith's alleged conduct or that it knew about the conduct until after the October 1992 drug testing incident, when Sheila Mears reported the problems she had been having with Smith. The Mears claim that Gulfstream "was aware of" Smith's behavior, such as his comments about how Mrs. Mears' clothing fit her body. The Mears have cited no evidence, however, that Mrs. Mears reported the conduct to Gulfstream before October 1992. On the contrary, it appears from the record that Gulfstream became aware of the alleged incidents and discussed them with Smith after Hildebrandt met with Mrs. Mears subsequent to October 1992. At that point, Gulfstream took steps to separate Smith and Mrs. Mears by transferring each out of the accounts receivable department.

Rather than participating in Smith's conduct as the Mears claim, Gulfstream expressed concern for Mrs. Mears' well-being and attempted to remedy the situation by moving her to a different department at the same skill level and rate of pay. As a matter of law, we find no "outrageous" or "extreme" conduct in Gulfstream's response to Smith's alleged behavior. Accordingly, the trial court properly granted summary judgment to Gulfstream on Mr. Mears' claim for loss of consortium.

Mrs. Mears claimed that in addition to Smith's conduct, she also was subjected on one occasion to harassment from another Gulfstream employee. She testified, however, that a director at Gulfstream confronted that employee about the inappropriate conduct, required him to apologize to her, and stated that any further incidents would result in his termination. Mrs. Mears was satisfied with the way in which the incident was handled. We find no "outrageous" or "extreme" conduct in Gulfstream's response to this incident.

Judgment affirmed in part and reversed in part. Johnson, J., and Senior Appellate Judge Harold R. Banke concur.

RUFFIN, Judge.

DECIDED FEBRUARY 20, 1997 — RECONSIDERATION DENIED MARCH 21, 1997 — CERT. APPLIED FOR.
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MEARS v. GULFSTREAM AEROSPACE
(Feb 20, 1997)