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In the Matter of the Claim of PEARL CREARY, Appellant. COMMISSIONER OF LABOR, Respondent.

Discharged from her position as a community mental health aide, claimant's application for unemployment insurance benefits was denied by the Unemployment Insurance Appeal Board on the ground that she was terminated for misconduct. We reject claimant's contention that this decision is not supported by substantial evidence. The record indicates that claimant ushered a violent patient into his room after he attacked a visitor and then struck the patient in the back of the head when he was simply standing in a nonthreatening posture. Although claimant denied striking the patient, her testimony was contradicted by a co-worker; thus, the Board was presented with a credibility issue which it was free to resolve against her ( see, Matter of Dennis [Westgate Nursing Home — Sweeney], 233 A.D.2d 730, lv denied 89 N.Y.2d 811). It is well settled that "[f]ailing to comply with the employer's established policies and procedures and acting in a manner contrary to the employer's best interests constitute disqualifying, misconduct" ( Matter of Rothman [Sweeney], 242 A.D.2d 818). Given claimant's awareness of the employer's rule prohibiting the use of excessive force on patients, we find that substantial evidence supports the Board's decision affirming claimant's discharge for misconduct.

Mikoll, J. P., Crew III, Spain, Carpinello and Graffeo, JJ., concur.

Ordered that the decision is affirmed, without costs.

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MATTER OF CREARY
(Oct 29, 1998)