Plaintiff failed to carry his burden of demonstrating, by a preponderance of the evidence ( see Persaud v Teaneck Nursing Ctr., 290 AD2d 350), that service was properly made upon Obee, a New Jersey resident, in accordance with Vehicle and Traffic Law § 253. Any presumption raised by the affidavit of service that Obee was personally served was overcome by her testimony to the contrary, which was supported in the traverse court's finding of significant discrepancies between her physical characteristics and the description of her in the process server's affidavit of service. The testimony of plaintiff's process server failed to rebut Obee's testimony with "convincing additional details of the facts and circumstances surrounding the alleged service" ( Holtzer v Stepper, 268 AD2d 372).