It is hereby ordered that the order so appealed from is unanimously reversed on the law without costs and the matter is remitted to Family Court, Monroe County, for further proceedings in accordance with the following memorandum: Respondent mother appeals from an order terminating her parental rights with respect to her five children pursuant to Social Services Law § 384-b based upon a finding that she had permanently neglected them. We conclude that Family Court abused its discretion in entering the order upon the mother's default after granting the motion of the mother's attorney to withdraw as counsel without notice to the mother ( see CPLR 321 [b] [2]; Family Ct Act § 165 [b]; Matter of Hohenforst v DeMagistris, 44 AD3d 1114, 1116; Matter of Michael W., 239 AD2d 865). "Because the purported withdrawal of counsel in this case was ineffective, the order entered by Family Court was improperly entered as a default order and appeal therefrom is not precluded" ( Matter of Tierra C., 227 AD2d 994, 995; see Matter of Kwasi S., 221 AD2d 1029). We therefore reverse the order and remit the matter to Family Court for reassignment of counsel and a new hearing on the petition.