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Summary of Decision: CIC/POSTS/A/2018/167250 (14.07.2020)

Factual and Procedural Background

The appellant, Shri D Shekhar, filed an RTI application on 06.08.2018 seeking details of medical claims, traveling allowance bills and transfer allowance bills submitted by staff of the Postal Department for the period 2010–2018, including particulars such as place of visit, nature of official tour, period, hospital name, place posted/transferred and total cost of each bill.

The Central Public Information Officer (CPIO) responded by letter dated 06.09.2018, refusing disclosure under Section 8(1)(d) and (e) of the Right to Information Act, 2005. The appellant filed a first appeal dated 14.09.2018; the FAA's order was not available on the record of the file as noted in the opinion, although the respondent later referenced an FAA order dated 23.10.2018. The second appeal was filed under Section 19 of the RTI Act (SA dated 14.11.2018 as per the docket). A hearing was held on 14.07.2020, with the appellant and the respondent (represented by an ASPO of the Department of Posts, Port Blair) heard over the phone.

Legal Issues Presented

  1. Whether the information sought (medical claims, travelling allowance bills, transfer allowance bills of postal staff for 2010–2018) is exempt from disclosure under Sections 8(1)(d), 8(1)(e) and 8(1)(j) of the RTI Act because it is held in fiduciary capacity, is of commercial confidence and/or constitutes personal information of third parties.
  2. Whether the appellant's allegation of corruption (asserted as basis for seeking the information) constitutes a "larger public interest" sufficient to override the exemptions in Section 8(1) of the RTI Act.
  3. Whether the scope of the request (as argued by the respondent to be for the entire Postal Department nationwide) falls within the scope of the RTI Act; and the appellant's clarification that he sought information only in respect of Postal Department staff of Port Blair.

Arguments of the Parties

Appellant's Arguments

  • Due information has not been provided to him to date.
  • The application for information was motivated by concerns about corruption in the Postal Department; he sought details of claims and allowances to investigate or expose such corruption.
  • The appellant alleged that the respondent wrongly and malafidely invoked Section 8 of the RTI Act to withhold information.

Respondent's Arguments

  • The information sought is held by the Postal Department in a fiduciary capacity and is of commercial confidence; its disclosure would harm the competitive position of third parties.
  • The information relates to personal information of third parties; disclosure has no relationship to any public interest and would cause an unwarranted invasion of privacy.
  • The disclosure is therefore exempt under Section 8(1)(d), 8(1)(e) and 8(1)(j) of the RTI Act.
  • An appropriate reply was furnished to the appellant by the CPIO on 06.09.2018 and further by the FAA (referenced as dated 23.10.2018).
  • The respondent further submitted that the appellant's request sought information for staff of the entire Postal Department nationwide and was beyond the scope of the RTI Act; the appellant clarified he was seeking information in respect of Port Blair staff only.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Reserve Bank of India & Ors. vs. Jayantilal N. Mistry & Ors., (2016) 3 SCC 525 Definition and scope of "fiduciary relationship" and factors indicating such a relationship. The Commission referred to this judgment to explain what constitutes a fiduciary relationship and to assess whether information could be said to be held in a fiduciary capacity by the public authority.
Central Board of Secondary Education and Anr. v. Aditya Bandopadhyay and Ors., (2011) 8 SCC 497 Interpretation of "information available to a person in his fiduciary relationship" under Section 8(1)(e) and illustrative instances of fiduciary relationships. The Commission relied on the decision for the established understanding of Section 8(1)(e) and for examples of relationships that attract fiduciary protection; this informed the view that employees' information may be protected when it is personal or held in confidence.
Satpal vs. Central Information Commission & Ors., WP(C) No.5057/2015 (Delhi HC), 29.01.2018 Personal information submitted by an employee to an employer is expected to be kept confidential, but may be disclosed when competent authority is satisfied that larger public interest warrants disclosure. The Commission cited this decision to emphasize that employee-related personal information is presumptively confidential and can only be disclosed where larger public interest is established.
Collection of writ petitions (Delhi High Court) decided on 30.11.2009 (listed by petition numbers in the opinion) Objects of Section 8(1)(e): protect information furnished in confidence; possibility of severability and disclosure where identity/confidentiality of fiduciary can be protected; larger public interest can justify disclosure. The Commission relied on those observations to note that Section 8(1)(e) should not be extended beyond its purpose and that where feasible, severable information that does not identify the fiduciary may be furnished; nonetheless, disclosure is not automatic absent appropriate safeguards or a larger public interest.
Canara Bank vs. C S Shyam (Civil Appeal No.22 of 2009) Scope of Section 8(1)(j) in relation to service matters of government employees and examples of personal information exempted from disclosure. The Commission invoked this authority to illustrate that information relating to individual employees' service matters (transfer details, personal records) falls within Section 8(1)(j) and is exempt unless larger public interest is shown.
Girish Ramchandra Deshpande vs. Central Information Commission & Ors., SLP(C) No.27734 of 2012 (03/10/2012) Performance of an employee/officer is normally "personal information" under Section 8(1)(j); disclosure causes unwarranted invasion of privacy unless larger public interest is established. The Commission used this authority to reinforce that employee-specific information about performance or service matters is typically exempt from disclosure and cannot be claimed as of right without demonstrating larger public interest.
Central Public Information Officer, Supreme Court of India vs. Subhash Chandra Agarwal (Civil Appeals including No.10044/2010) dated 13.11.2019 Enumerated types of "personal records" (e.g., medical records, list of hospitals and doctors visited, assets, income tax returns) that are personal information protected from disclosure unless larger public interest is shown. The Commission cited this recent Supreme Court pronouncement to demonstrate that medical and related records are treated as personal information entitled to protection; therefore disclosure would require a finding of larger public interest.
R.K. Jain vs. Union of India & Anr., (2013) 14 SCC 794 One of the decisions referenced as part of consolidated authorities establishing settled law on exemptions for personal/service information. The Commission referred to R.K. Jain (together with other Supreme Court decisions) to show that the legal position on employee-related personal information being exempt is settled and did not require re-examination.

Court's Reasoning and Analysis

The Commission conducted a textual and precedent-based analysis focused on whether the requested information is exempt under Sections 8(1)(d), 8(1)(e) and 8(1)(j) of the RTI Act. The reasoning unfolded as follows:

  1. The Commission examined the nature of the information sought—medical claims, travelling allowance and transfer allowance bills pertaining to Postal Department staff for 2010–2018—and treated these particulars as relating to individual employees and third parties.
  2. To assess the claim that information was held in a fiduciary capacity, the Commission referred to the Supreme Court's exposition in Reserve Bank of India v. Jayantilal N. Mistry, which defines fiduciary relationships and the criteria which indicate such a relationship. The Commission used this authority to frame whether the Department held the information in a fiduciary manner vis-à-vis third parties.
  3. The Commission applied the principles from Central Board of Secondary Education v. Aditya Bandopadhyay and related authorities to interpret Section 8(1)(e): information available to a person in a fiduciary relationship is protected if disclosure would breach the confidentiality expected of that relationship. The opinion recites illustrative examples of fiduciary relationships to clarify the intended scope.
  4. The Commission considered the Delhi High Court's guidance (Satpal and the 30.11.2009 batch decision) that personal information submitted by an employee to an employer is presumptively confidential, but may be disclosed where the competent authority is satisfied that a larger public interest warrants disclosure. The High Court decision was also cited for the principle that severability may be applied to disclose non-identifying information where confidentiality of the fiduciary can be preserved.
  5. The Commission used Canara Bank and other Supreme Court authorities (including R.K. Jain and Girish Ramchandra Deshpande) to demonstrate that service-related and personal records of employees—such as transfer details, medical records and other service particulars—are generally covered by Section 8(1)(j) and are exempt absent a showing of larger public interest.
  6. The recent Supreme Court decision in the Subhash Chandra Agarwal matter, cited by the Commission, was relied upon for the proposition that medical records, lists of hospitals and doctors visited, and similar items are personal information entitled to protection and require larger public interest for disclosure.
  7. Turning to the facts, the Commission found that the information sought related to personal information of third parties (employees), was claimed to be of commercial confidence and held in a fiduciary capacity by the Department. The appellant's allegation of corruption was characterized in the opinion as an unsubstantiated allegation; the Commission held that a mere unsubstantiated allegation does not, by itself, constitute the "larger public interest" necessary to override the statutory exemptions.
  8. Having applied the cited authorities and the statutory exemptions to the particulars of this request, the Commission concluded that disclosure would have no relationship to public interest sufficient to trump the exemptions and would result in an unwarranted invasion of privacy of the third parties.

Holding and Implications

Holding: The appeal is disposed of. The Commission held that the information sought (medical claims, travelling allowance bills and transfer allowance bills of Postal Department staff for 2010–2018) is exempt from disclosure under Sections 8(1)(d), 8(1)(e) and 8(1)(j) of the RTI Act on the grounds that it pertains to personal information of third parties, is of commercial confidence and/or is held in a fiduciary capacity; and that the appellant's unsubstantiated allegation of corruption did not establish the larger public interest necessary to override these exemptions.

Implications:

  • Direct effect on the parties: The respondent (CPIO/Department of Posts, Port Blair) is not directed to disclose the requested information; the appellant's second appeal is dismissed and the appeal file is disposed of. A copy of the decision was to be provided free of cost to the parties.
  • Broader implications: The opinion applies established Supreme Court and High Court authorities to reaffirm that employee medical and service-related records are treated as personal information protected under Section 8(1) unless a demonstrable larger public interest is shown. The opinion itself does not purport to create or announce any new legal precedent beyond applying settled law to the facts of this appeal.

Administrative and docket details (as recorded in the opinion): RTI filed 06.08.2018; CPIO response 06.09.2018; First appeal 14.09.2018 (FAA order on record not available, though respondent referenced FAA order dated 23.10.2018); Second appeal 14.11.2018; Hearing 14.07.2020. Decision dated 14.07.2020 by Information Commissioner Amita Pandove.

    D Shekhar v. Department of Posts

    CIC/POSTS/A/2018/167250

    केीय सचू ना आयोग Central Information Commission बाबागंगनाथमाग, मुिनरका Baba Gangnath Marg, Munirka नईदली, New Delhi - 110067 ितीय अपील सं या / Second Appeal No. CIC/POSTS/A/2018/167250 In the matter of:

    D Shekhar … अपीलकता/ Appellant

    VERSUS

    बनाम

    CPIO, … ितवादीगण /Respondent Department of Posts,

    Postmaster General,

    Port Blair,

    Andaman & Nicobar Islands Relevant dates emerging from the appeal:

    RTI : 06.08.2018 FA : 14.09.2018 SA : 14.11.2018
    CPIO : 06.09.2018 FAO : 23.10.2018 Hearing : 14.07.2020

    The following were present:

    Appellant: Heard over the phone

    Respondent: Shri Chandan Karmarkar, ASPO, Department of Posts, Postmaster General, Port Blair, Andaman & Nicobar Islands, heard over the phone

    Page 1 of 11

    O R D E R

    Information Sought:

    The appellant filed an RTI application on 06.08.2018, seeking information as follows:-

    "Kindly provide the details of Medical Claim, Traveling allowance bill, Transfer allowance bill submitted by the staffs of Postal Department during the year 2010 to 2018 in their different capacity. The information should be contain Place of visit, nature of official tour, the period, name of the hospital, Name of the place posted and transferred, total cost paid in the each bill undertaken."

    The CPIO, vide letter dated 06.09.2018, denied information under section 8(1)(d) and (e) of the RTI Act, 2005. Being dissatisfied, appellant filed first appeal dated 14.09.2018. FAA's order, if any, is not available on record.

    Grounds for Second Appeal:

    The appellant filed second appeal u/s 19 of the RTI Act on the ground of unsatisfactory reply furnished by respondent. He requested the Commission to direct the CPIO to provide the information sought for.

    Submissions made by Appellant and Respondent during Hearing:

    The appellant submitted that due information has not been provided to him till date. He further alleged that owing to the corruption prevailing in the Postal department, the appellant had sought information regarding the medical claims, travelling allowances etc. submitted by Postal Department staff for a particular period. However, the respondent wrongly invoked Section 8 of the RTI Act with the malafide intent of withholding the information.

    Page 2 of 11

    The respondent submitted that the information sought for in the RTI application in question is held by the Postal Department in fiduciary capacity. Further, such information is of commercial confidence for the Department of Post, the disclosure of which would harm the competitive position of the third party concerned. Moreover, it also relates to the personal information of the third party, the disclosure of which has no relationship to any public interest and would cause an unwarranted invasion of the privacy of the third party and hence, the disclosure of the information sought is exempted under Section 8(1)(d), (e) and (j) of the RTI Act. Thus, an appropriate reply, as per the provisions of the RTI Act was furnished to the appellant vide letter dated 06.09.2018 and further, vide FAA's order dated 23.10.2018. The respondent furthermore submitted that the appellant is seeking Medical Claim, Traveling allowance bill, Transfer allowance bill submitted by the staffs of the entire Postal Department of the country which is beyond the scope of RTI Act. The appellant, however, clarified that the information has been sought with respect staff of Postal Department of Port Blair only.

    Decision:

    The Commission, after hearing the submissions of both the parties and perusing the records, referred to the judgment of the Hon'ble Supreme Court in the case of Reserve Bank of India & Ors. vs. Jayantilal N. Mistry & Ors., (2016) 3 SCC 525 wherein while dealing with the defence of RBI that it was in the fiduciary relationship with the Bank, the Hon'ble Apex Court noted as follows:-

    "55. The Advanced Law Lexicon, 3rd Edition, 2005, defines fiduciary relationship as "a relationship in which one person is under a duty to act for the benefit of the other on the matters within the scope of the fiduciary relationship. Fiduciary relationship usually arise in one of the four situations (1) when one person places trust in the faithful integrity of

    Page 3 of 11

    another, who as a result gains superiority or influence over the first, (2) when one person assumes control and responsibility over another, (3) when one person has a duty to act or give advice to another on matters falling within the scope of the relationship, or (4) when there is specific relationship that has traditionally be recognized as involving fiduciary duties, as with a lawyer and a client, or a stockbroker and a customer. xxx

    57. The term fiduciary relationship has been well discussed by this Court in the case of Central Board of Secondary Education and Anr. v. Aditya Bandopadhyay and Ors. (supra). In the said decision, their Lordships referred various authorities to ascertain the meaning of the term fiduciary relationship and observed thus: 20.1) Black's Law Dictionary (7th Edition, Page 640) defines 'fiduciary relationship' thus: A relationship in which one person is under a duty to act for the benefit of the other on matters within the scope of the relationship. Fiduciary relationships-such as trustee beneficiary, guardian-ward, agent-principal, and attorney client-require the highest duty of care. Fiduciary relationships usually arise in one of four situations: (1) when one person places trust in the faithful integrity of another, who as a result gains superiority or influence over the first, (2) when one person assumes control and responsibility over another, (3) when one person has a duty to act for or give advice to another on matters falling within the scope of the relationship, or (4) when there is a specific relationship that has traditionally been recognized as involving fiduciary duties, as with a lawyer and a client or a stockbroker and a customer." Further, the Hon'ble Apex Court in the decision in Central Board of Secondary Education and another vs. Aditya Bandopadhyay and Others, (2011) 8 SCC497 held that:-

    Page 4 of 11

    "22. ………….the words `information available to a person in his fiduciary relationship' are used in section 8(1)(e) of RTI Act in its normal and well recognized sense, that is to refer to persons who act in a fiduciary capacity, with reference to a specific beneficiary or beneficiaries who are to be expected to be protected or benefited by the actions of the fiduciary - a trustee with reference to the beneficiary of the trust, a guardian with reference to a minor/physically/infirm/mentally challenged, a parent with reference to a child, a lawyer or a chartered accountant with reference to a client, a doctor or nurse with reference to a patient, an agent with reference to a principal, a partner with reference to another partner, a director of a company with reference to a share-holder, an executor with reference to a legatee, a receiver with reference to the parties to a lis, an employer with reference to the confidential information relating to the employee, and an employee with reference to business dealings/transaction of the employer." Furthermore, the Hon'ble Delhi High Court in its decision dated 29.01.2018 [Satpal vs. Central Information Commission & ors.- WP(C) No. 5057/2015] has held as under:

    "6. It is apparent from the above that personal information or details submitted by an employee to an employer for the purposes of his employment are expected to be kept confidential. Plainly, the same cannot be available to all and sundry. However, if the competent authority is satisfied that a larger public interest warrants the disclosure of such information, the same can be disclosed, notwithstanding, that the same was available with the person in a fiduciary capacity."

    Page 5 of 11

    With regards to the exemption of information from disclosure under Section 8(1)(e) of the RTI Act,2005, a reference can be drawn from the decision of the High Court of Delhi in WRIT PETITION (CIVIL) NOS.8396/2009, 16907/2006, 4788/2008, 9914/2009, 6085/2008, 7304/2007, 7930/2009 AND 3607 OF 2007, decided on 30th November , 2009 wherein it was held as under:.

    15. "The object behind Section 8(1) (e) is to protect the information because it is furnished in confidence and trust reposed. It serves public purpose and ensures that the confidence, trust and the confidentiality attached is not betrayed. Confidences are respected. This is the public interest which the exemption under Section 8(1)(e) is designed to protect. It should not be expanded beyond what is desired to be protected. Keeping in view the object and purpose behind Section 8(1)(e) of the RTI Act, where it is possible to protect the identity and confidentiality of the fiduciary, information can be furnished to the information seeker. This has to be examined in case to case basis, individually.

    16. Thus, where information can be furnished without compromising or affecting the confidentiality and identity of the fiduciary, information should be supplied and the bar under Section 8(1)(e) of the Act cannot be invoked. In some cases principle of severability can be applied and thereafter information can be furnished. A purposive interpretation to effectuate the intention of the legislation has to be applied while applying Section 8(1)(e) of the RTI Act and the prohibition should not be extended beyond what is required to be protected.

    17. Even when Section 8(1)(e) applies, the competent authority where larger public interest requires, can pass an order directing disclosure of information."

    Page 6 of 11

    The Commission further finds it pivotal to cite observations of the Hon'ble Supreme Court in various cases, wherein the aspect of "personal information" had been explained in a highly structured manner. In this regard, ratio laid down by the Hon'ble Supreme Court in the matter of Canara Bank Vs. C S Shyam in Civil Appeal No.22 of 2009 may be noted, wherein the scope of Section 8(1)(j) of RTI Act with respect to service matters of government employees has been further exemplified. The relevant portion of the said judgment is as under:

    "5) The information was sought on 15 parameters with regard to various aspects of transfers of clerical staff and staff of the Bank with regard to individual employees. This information was in relation to the personal details of individual employee such as the date of his/her joining, designation, details of promotion earned, date of his/her joining to the Branch where he/she is posted, the authorities who issued the transfer orders etc. etc

    11) Having heard the learned counsel for the appellant and on perusal of the record of the case, we are inclined to allow the appeal, set aside the impugned order and dismiss the application submitted by the 1st respondent under Section 6 of the Act.

    12) In our considered opinion, the issue involved herein remains no more res integra and stands settled by two decisions of this Court in Girish Ramchandra Deshpande vs. Central Information Commissioner & Ors., (2013) 1 SCC 212 and R.K. Jain vs. Union of India & Anr., (2013) 14 SCC 794, 5 it may not be necessary to re-examine any legal issue urged in this appeal.

    14) In our considered opinion, the aforementioned principle of law applies to the facts of this case on all force. It is for the reasons that, firstly, the

    Page 7 of 11

    information sought by respondent No.1 of individual employees working in the Bank was personal in nature; secondly, it was exempted from being disclosed under Section 8(j) of the Act and lastly, neither respondent No.1 disclosed any public interest much less larger public interest involved in seeking such information of the individual employee and nor any finding was recorded by the Central Information Commission and the High Court as to the involvement of any larger public interest in supplying such information to respondent No.1."

    Further, Commission also relies upon the recent judgment of Hon'ble Supreme Court dated 13.11.2019 in the matter of Central Public Information Officer, Supreme Court of India Vs. Subhash Chandra Agarwal in Civil Appeal No. 10044 of 2010 with Civil Appeal No. 10045 of 2010 and Civil Appeal No. 2683 of 2010. The relevant portion of the said judgment is as under:

    "…59. Reading of the aforesaid judicial precedents, in our opinion, would indicate that personal records, including name, address, physical, mental and psychological status, marks obtained, grades and answer sheets, are all treated as personal information. Similarly, professional records, including qualification, performance, evaluation reports, ACRs, disciplinary proceedings, etc. are all personal information. Medical records, treatment, choice of medicine, list of hospitals and doctors visited, findings recorded, including that of the family members, information relating to assets, liabilities, income tax returns, details of investments, lending and borrowing, etc. are personal information. Such personal information is entitled to protection from unwarranted invasion of privacy and confidential

    Page 8 of 11

    access is available when stipulation of larger public interest is satisfied. This list is indicative and not exhaustive…"

    The Commission also referred to the judgment of the Hon'ble Supreme Court of India in Girish Ramchandra Deshpande vs. Central Information Commission & ors. SLP(C) No. 27734 of 2012 dated 03/10/2012 wherein it was held as under:

    "13......The performance of an employee/officer in an organization is primarily a matter between the employee and the employer and normally those aspects are governed by the service rules which fall under the expression "personal information", the disclosure of which has no relationship to any public activity or public interest. On the other hand, the disclosure of which would cause unwarranted invasion of privacy of that individual. Of course, in a given case, if the Central Public Information Officer or the State Public Information Officer of the Appellate Authority is satisfied that the larger public interest justifies the disclosure of such information, appropriate orders could be passed but the petitioner cannot claim those details as a matter of right."

    14. The details disclosed by a person in his income tax returns are

    "personal information" which stand exempted from disclosure under clause

    (j) of Section 8(1) of the RTI Act, unless involves a larger public interest and the Central Public Information Officer or the State Public Information Officer or the Appellate Authority is satisfied that the larger public interest justifies the disclosure of such information."

    In light of the facts of the case and above cited decisions, the Commission observes that the information sought by the appellant pertains to the Medical Claim, Traveling allowance bill, Transfer allowance bill submitted by the staffs of Postal

    Page 9 of 11

    Department during the year 2010 to 2018. Such information relates to personal information of third parties, which is of commercial confidence to the respondent public authority and is held by them in a fiduciary capacity. Further, a mere unsubstantiated allegation of corruption by the appellant cannot become the ground of larger public interest. Thus, the disclosure of such information has no relationship to any public interest and would cause an unwarranted invasion of the privacy of the third parties and hence, is exempted under Section 8(1) (d), (e) and

    (j) of the RTI Act. With the above observations, the appeal is disposed of. Copy of the decision be provided free of cost to the parties.

    The appeal, hereby, stands disposed of. Amita Pandove ( अिमता पांंडंं व) Information Commissioner (सूूचूू ना आयुुुु )

    दनांक / Date: 14.07.2020 Authenticated true copy (अिभ मािणत सयािपत ित) B. S. Kasana ( बी. एस. कसाना) Dy. Registrar (उप-पंजीयक) 011-26105027

    Addresses of the parties:

    1. The First Appellate Authority (FAA), Department of Posts,

    Postmaster General,

    Port Blair A&N Islands -744101

    Page 10 of 11

    2. The Central Public Information Officer (CPIO), Department of Posts,

    Postmaster General,

    Port Blair, Andaman &

    Nicobar Islands-744101

    3. Shri D Shekhar,

    Page 11 of 11

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    D Shekhar v. Department of Posts
    (Jul 14, 2020)