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Smart Summary

Factual and Procedural Background

These consolidated appeals arise from assessments for assessment years 2015-16 and 2016-17 involving several foreign hotel groups (including Starwood Hotels & Resorts Worldwide Inc., Sheraton Overseas Management Corporation, Westin Hotel Management, W International Inc., Radisson Hotels International, Country Inn & Suites by Radisson, and others). The assessees are foreign companies (tax residents of the United States) that entered into contracts with Indian hotels for use of trade names/brands (license agreements), operating services agreements, and separate or combined Centralized Services Agreements under which they provided services such as worldwide publicity, marketing, reservations, loyalty programmes, technological/network support, operational services and training.

The Assessing Officer treated amounts received under the Centralized Services Agreements as taxable as fees for technical/included services (FTS/FIS) — principally under section 9(1)(vii) of the Income-tax Act and/or Article 12(4) of the India–US Double Taxation Avoidance Agreement (DTAA). The assessees contended these receipts were business income and not taxable in India because they did not have a permanent establishment (PE) in India. The appeals reached the Income Tax Appellate Tribunal (Delhi Bench) after passing through the Commissioner (Appeals) or Dispute Resolution Panel routes. The Tribunal heard detailed submissions, examined treaty provisions and the Memorandum of Understanding (MoU) to the India–US treaty, considered prior Tribunal and High Court decisions (notably Sheraton International Inc.), and rendered an order deleting the additions and allowing the appeals.

Legal Issues Presented

  1. Whether amounts received by the foreign assessees as "centralized services fees" from Indian hotels fall within the definition of "fees for included services" (FIS) under Article 12(4)(a) of the India–US DTAA.
  2. Whether, if the centralized services fees are not FIS or royalty under the DTAA/Act, they constitute business income and, in the absence of a permanent establishment in India, are not taxable in India.

Arguments of the Parties

Assessee's (Appellant) Arguments

  • The receipts under Centralized Services Agreements are not in the nature of royalty or FIS under section 9(1)(vi)/9(1)(vii) of the Act or under Article 12 of the India–US DTAA; they are business receipts. Prior Tribunal and Delhi High Court decisions in the group's earlier cases (Sheraton International Inc. and the assessees' own earlier cases) decided in the assessee's favour and bind the revenue unless valid reasons are given to deviate.
  • The centralized services are primarily for publicity, marketing, reservation and promotion; any use of trademark/trade name was incidental to those services and did not make the centralized fee ancillary and subsidiary to a royalty-bearing license fee as required by Article 12(4)(a).
  • The Commissioner (Appeals) erred in concluding the service fees were ancillary and subsidiary to the license agreement; that conclusion was based on presumption and mischaracterised facts. The agreements and consideration were separate and not interlinked in a manner that would satisfy the MoU parameters for Article 12(4)(a).
  • Decisions cited by the Department (Marriott, J.C. Bamford) are distinguishable on facts and do not apply to the factual matrix before the Tribunal. The Tribunal's prior analysis in Sheraton addressed Article 12(4)(a) and found FIS not attracted.

Revenue's (Respondent / Department) Arguments

  • The Assessing Officer and the Commissioner (Appeals) concluded that the centralized service fee is in the nature of FIS under Article 12(4) (declaring either (b) would not apply due to 'make available' failure but (a) would apply because services were ancillary and subsidiary to the license/right to use the trademark).
  • The Department contended that in certain precedents (e.g., Marriott International Inc., J.C. Bamford) the agreements and factual findings supported treating the services as ancillary to the license, and those decisions were relied upon to support taxation under Article 12(4)(a).
  • It was also argued that factual distinctions from Sheraton (for instance, whether the Indian hotel already had an established brand) could put the present assessment years on a different footing.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
DIT v. Sheraton International Inc. (Tribunal decision; upheld by Hon'ble Delhi High Court) (cited as (2009) 313 ITR 267 (Del.)) Held that centralized service fees (publicity/marketing/reservation) constituted business income, not royalty or FIS; assessed facts show predominant purpose was marketing and promotion and trademark use was incidental. The Tribunal treated Sheraton as a binding and on-point precedent: it had examined Article 12(4)(a) and rejected applicability; the present Bench follows its ratio and the High Court's affirmance to hold centralized fees are not FIS.
Marriott International Inc. v. CIT (2015-TII-08-ITAT-MUM-INTL) In that factual matrix, agreements were interlinked/interpreted as a single arrangement and payments were effectively split to characterize royalty and services. The Tribunal distinguished Marriott on facts: in the present appeals there is no factual finding that the license and services agreements are to be construed as a single contract for practical purposes, so Marriott does not assist the Revenue here.
J.C. Bamford Excavators Ltd. v. DCIT (2018-TII-276-ITAT-INTL) Applied in a distinct factual context regarding characterization of payments; relied upon by Revenue. The Tribunal found JC Bamford factually distinguishable and not applicable to the appeals before it.
Spencer Stuart International BV v. ACIT, [2018] 94 taxmann.com 380 (Mumbai-Trib.) Coordinate Bench decision cited by the assessee in support of the proposition that certain services are not covered by FIS. Cited by the assessee as supportive; the Tribunal noted it among decisions relied upon by the appellant.
Dy. CIT v. Boston Consulting Group Pte Ltd. [2005] 94 ITD 31 (Mum.) Held that strategy/marketing/business consultancy services (non-technical) are outside scope of FIS/FTS in relevant DTAA contexts. Relied upon by the Tribunal to support the conclusion that marketing/advertising/strategic services are non-technical and fall outside Article 12(4)(b) and should not be treated as FIS merely because components of service exist.
Raymond Ltd. v. Dy. CIT [2003] 86 ITD 791 (Mumbai Bench of ITAT) Interpreted 'make available' and 'make use of' as requiring transfer/continuing availability of technical knowledge/skill such that the recipient can use it independently; mere rendering of services is insufficient. Used to support the view that Article 12(4)(b)'s 'make available' test was not satisfied by the centralized services here.
Nayveli Lignite Corporation Ltd. (Madras High Court) (referenced) Referenced in context of principle that services integral to supply/manufacture cannot be separated out and taxed as FTS where inseparable. The Tribunal cited it to support the proposition that inseparable/ancillary services forming part of an integrated service cannot be recharacterized as FIS.
Klayman Porcelains Ltd. (Andhra Pradesh High Court) (referenced) Referenced similarly for the principle about inseparable services not being taxable as FTS/FIS. Cited as supporting authority for the inseparability principle that disfavors apportionment to create a FIS component.
Rotem Co. — Authority for Advance Ruling (AAR) |2005| 279 ITR 165 (AAR - New Delhi) Held that where services are inextricably linked with supply/contract, they cannot be separately taxed as FTS; separability is required for FTS classification. Cited by the Tribunal to reinforce that services integral to the overall advertised/marketing/reservation job cannot be apportioned and taxed as FIS.
Mitsui Engineering & Shipbuilding Co. Ltd. (referenced) Referenced concerning the difficulty/impracticability of apportioning contract consideration between design and other elements when the contract price is a total integrated price. Invoked by the Tribunal to reject the Revenue's attempt to apportion consideration and tax a portion as FIS/royalty.

Court's Reasoning and Analysis

The Tribunal proceeded by first identifying the single determinative issue: whether the centralized services fee falls within Article 12(4)(a) of the India–US DTAA (paras 12 and following). The court examined the treaty language (Article 12(3) and 12(4)), the explanatory MoU to the treaty, the terms of the Centralized Services Agreements at issue, and the factual matrix established in earlier, binding decisions.

Key analytical steps and applications of legal principles:

  1. Treaty text and interpretation — Article 12(3) defines "royalties" and Article 12(4) defines "fees for included services" (FIS). Article 12(4)(a) requires that the technical/consultancy services be "ancillary and subsidiary to the application or enjoyment" of the right, property or information for which royalty is paid (paras 17–19, 272–285).
  2. MoU parameters — The Tribunal relied on the MoU's five illustrative/factual parameters for determining whether a service is ancillary and subsidiary (extent service facilitates enjoyment of the right; whether customarily provided in royalty arrangements; insubstantial portion of combined payments; whether payments are under a single/related contract; and whether provider is same or related to royalty recipient) and emphasized that these are fact-sensitive (paras 20, 296–306).
  3. Factual matrix — The Tribunal closely analysed the actual services provided (sales and marketing, loyalty programmes, reservation/distribution, network/portal/technology support, operational services, HR/training). It found that the predominant purpose of the arrangements was worldwide publicity, marketing and sales promotion of hotels (paras 202–216, 241–246).
  4. Ownership and contractual separation — The assessees were not owners of the trademarks and did not receive royalty payments for use of trademark; separate affiliates received license fees under distinct license agreements. The Centralized Services Agreements existed as separate (or separable) contracts in most appeals and the assessees provided services under distinct agreements (paras 20, 231–240, 292–293).
  5. Application of MoU factors to facts — The Tribunal found that most MoU factors were not satisfied: the services did not facilitate the effective application/enjoyment of the licensed right; services were not customarily provided as part of royalty arrangements; the centralized services fee was not an insubstantial portion of combined payments (indeed the service fee equalled or exceeded license fees in sample figures), payments were not under a single contract or consistently related contracts, and the assessees providing services were not the same as those receiving royalty in many cases (paras 308–336).
  6. Use of illustrative example (MoU Example 2) — The Tribunal used Example 2 from the MoU (cleaning services and rental of monitoring equipment) to parallel the present case and to explain that even inter-related services may be predominately for the service itself and not ancillary to the rental/right. On analogous reasoning, centralized services were promotional in nature and not ancillary to the license (paras 313–333).
  7. Binding precedent — The Tribunal evaluated the Coordinate Bench and High Court decisions in Sheraton International Inc. and concluded that Sheraton had in fact examined Article 12(4)(a) and rejected it; Sheraton's ratio is therefore directly applicable and binding (paras 13, 23–24, 440–444).
  8. Technical 'make available' test — The Tribunal reiterated that Article 12(4)(b) ('make available') did not apply on the facts because technical knowledge/skill was not being made available in a way that would allow the recipient to use it independently; authorities such as Raymond and Boston Consulting Group supported this interpretative approach (paras 19, 75–77, 412–416).
  9. Distinguishing adverse precedents — Where the Department relied on Marriott and JC Bamford, the Tribunal explained that those decisions were factually distinguishable (e.g., agreements interlinked such that the clients construed all agreements as one), and thus did not apply to the present appeals (paras 28, 480–488).

Holding and Implications

Core Holding: The Tribunal held that the amounts received by the assessees under the Centralized Services Agreements cannot be treated as "fees for included services" under Article 12(4)(a) or (b) of the India–US DTAA, and therefore represent business income. In the absence of a permanent establishment in India, such business income is not taxable in India. Consequently, the additions made by the Assessing Officer are directed to be deleted and all appeals are allowed (paras 27, 29, 33, 545–546).

Direct Consequences for the Parties:

  • The additions made by the Assessing Officer treating centralized services fees as taxable FIS/FTS are deleted and the appeals are allowed (para 29, 545).
  • Because the receipts are characterized as business income and the assessees do not have a PE in India, the Tribunal concluded the receipts are not taxable in India for the assessment years under consideration (paras 9, 27).

Broader Implications and Precedential Effect:

The decision applies earlier Tribunal and Hon'ble Delhi High Court rulings (notably Sheraton International Inc.) and expressly treats them as binding and determinative of the legal question here. The Tribunal distinguished other authorities relied upon by the Department on factual grounds. The order therefore reaffirms the established principles from the cited binding precedents concerning (i) the interpretation of Article 12(4)(a)/(b) and the MoU parameters and (ii) the 'make available' test for technical services. The Tribunal did not purport to create a new legal principle but applied and followed existing precedents and treaty interpretation to the facts before it.

Order pronounced in open court on 29 April 2022. Copy forwarded to appellant, respondent, CIT, CIT(A) and DR. (Signatures: G.S. Pannu, President; Saktijit Dey, Judicial Member)

    Starwood Hotels & Resorts Worldwide Inc.,, Noida v. ACIT (International Taxation),Circle-3(1)(2), New Delhi

    IN THE INCOME TAX APPELLATE TRIBUNAL,

    DELHI BENCH: 'D' NEW DELHI

    BEFORE SHRI G.S. PANNU, HON'BLE PRESIDENT

    AND

    SHRI SAKTIJIT DEY, JUDICIAL MEMBER

    ITA No.2011/Del/2019 Assessment Year: 2015-16 Starwood Hotels & Resorts Vs. ACIT (Intl. Taxation), Worldwide Inc., Noida, Circle-3(1)(2), C/o-M/s Nangia & Co., New Delhi

    A-109, Sector-136,

    Noida PAN :AAOCS2525F

    (Appellant) (Respondent)

    And

    ITA No.2012/Del/2019 Assessment Year: 2015-16 Sheraton Overseas Vs. DCIT (International Taxation), Management Corporation, Circle-3(1)(2), Noida, New Delhi

    C/o-M/s Nangia & Co.,

    A-109, Sector-136,

    Noida PAN :AALCS8306H

    (Appellant) (Respondent)

    And

    ITA No.2013/Del/2019 Assessment Year: 2015-16 Westin Hotel Management Vs. DCIT (International Taxation), LP, Circle-3(1)(1),

    C/o-M/s Nangia & Co., New Delhi

    A-109, Sector-136,

    Noida PAN :AAAFW9088N

    (Appellant) (Respondent)

    1

    9265/Del/2019 & 9689/Del/2019 And

    ITA No.2015/Del/2019

    Assessment Year: 2015-16 W International Inc., Vs. DCIT (International Taxation), C/o-M/s Nangia & Co. LLP, Circle-3(1)(1), A-109, Sector-136, New Delhi

    Noida PAN :AABCW1050E

    (Appellant) (Respondent)

    Assessee by Sh. Tarandeep Singh, Advocate Department by Sh. Sanjay Kumar, Sr. DR And

    ITA No.9265/Del/2019

    Assessment Year: 2016-17 Radisson Hotels International Vs. ACIT (International Taxation), Incorporated, Gurgaon, Circle-3(1)(1),

    1st Floor, Block-A, Chimes, New Delhi

    Plot No. -61, Sector-44,

    Gurgaon PAN :AAECR7546M

    (Appellant) (Respondent)

    And

    ITA No.9689/Del/2019

    Assessment Year: 2016-17 Country Inn & Suites By Vs. ACIT (International Taxation), Radisson, Incorporated Circle-1(2)(1),

    Foreign Company, New Delhi

    1st Floor, Block-A, Chimes,

    Plot No. -61, Sector-44,

    Gurgaon PAN :AADCC9578P

    (Appellant) (Respondent)

    Assessee by Sh. Pradip Dinodia, FCA

    Department by Sh. Sanjay Kumar, Sr. DR

    2

    Date of hearing22.01.2022 & 27.04.2022
    Date of pronouncement29.04.2022

    PER SAKTIJIT DEY, JM:

    Captioned appeals have been filed by different assessees challenging the taxability of amount received towards centralized services fee from Indian hotels as Fee for Technical/Included Services (FTS/FIS). The appeals have reached this stage either through Dispute Resolution Panel (DRP) or Commissioner of Income Tax (Appeals) route.

    2. Since, facts relating to the core issue, more or less, are identical except minor variations, for ease of reference, we propose to take up ITA No.2011/Del/2019, in case of Starwood Hotels & Resorts Worldwide Inc. as the lead appeal.

    ITA No.2011/Del/2019 for AY: 2015-16 3. Briefly the facts relating to the issue in dispute are, the assessee is a company incorporated under the laws of United

    States of America (USA) and is a tax resident of that country. As

    stated by the Assessing Officer, assessee is engaged in the

    business of providing hotel related services in several countries

    around the world, including India. For this purpose, the assessee

    3

    9265/Del/2019 & 9689/Del/2019 and group affiliates have entered into three separate agreements with Indian Hotels. The agreements are of the following nature:

    (a) Licence Agreement for grant of right to use trade name;

    (b) Operating Services Agreement; and

    (c) Centralized Services Agreement either by the assessee itself or through group concerns. 3.1 It is evident, in respect of services rendered under the License Agreement and Operating Service Agreement specified in item (a) and (b) above, amounts received by the group affiliates for providing such services have been offered to tax in India and has been accepted by the Revenue. However, insofar as the amount

    received under Centralized Services Agreement, under which, the assessee provides hotel related services, such as, worldwide

    publicity, marketing, advertisement services etc., the assessee did not offer it to tax in India, pleading that such receipts neither being in the nature of royalty nor fee for technical/included services, either under section 9(1)(vi) or 9(1)(vii) of the Act or under Article 12 of India-US Double Taxation Avoidance

    Agreement (DTAA), it is not taxable in India. Further, the assessee claimed, though, the amount received is in the nature of business income, however, in absence of Permanent Establishment (PE) in

    4

    9265/Del/2019 & 9689/Del/2019 India, the amount is not taxable. To support its claim before the Assessing Officer, the assessee relied upon a number of decisions,

    including, the decision of the Tribunal and Hon'ble Jurisdictional

    High Court in assessee's own case as well as in case of group

    concern, viz., DIT Vs. Sheraton International Inc. (2009) 313 ITR

    267 (Del.)

    3.2 While dealing with assessee's claim, the Assessing Officer

    observed that against the decision of the Hon'ble High Court, the Revenue has gone in further appeal before the Hon'ble Supreme Court and further, similar plea taken by the assessee in the preceding assessment years was not accepted by the Revenue. Having so observed, the Assessing Officer held that the amount received by the assessee for providing hotel related services, known as centralized services, is in the nature of FTS in terms of section 9(1)(vii) of the Act. Further, he held that even under India- USA DTAA, the amount received by the assessee is to be regarded as fee for included services, hence, taxable in India.

    3.3 While coming to such conclusion, the Assessing Officer observed, the nature of services being rendered by the assessee has remained same over the years. Though, new agreements might have been executed by the assessee from time to time. He

    5

    9265/Del/2019 & 9689/Del/2019 observed, being a member of Sheraton group, the assessee has a vast knowledge and experience in the field of hotel business.

    Therefore, the experience acquired by the assessee is in the

    nature of information pertaining to industrial, commercial and

    scientific experience. He observed, Sheraton Group is renowned in

    the hotel industries all over the world and is the owner of many

    permanent brands, namely, Sheraton, Westin, Marriott etc. The

    group over the years has standardized many processes, designs,

    hotel layouts, room interiors, management etc. which have to be

    adhered to while providing services to licensee. He observed,

    though, the assessee and group affiliates has entered into

    separate agreements for provision of services, however, such

    services are provided as a package under one contract and

    licensee does not have any option to refuse to take certain kind of services from the Sheraton Group. He observed, practically, the

    various kinds of services provided by the assessee and group

    affiliates cannot be separated and are part of a package.

    Therefore, they should not be split up and analyzed separately

    only for the purpose of taxation.

    3.4 Thus, ultimately, the Assessing Officer concluded that the

    amount received by the assessee under the Centralized Services

    6

    9265/Del/2019 & 9689/Del/2019 Agreement for providing hotel related services is in the nature of FTS/FIS, both under the Act as well as Treaty provisions, hence

    taxable in India. While doing so, he gave a categorical finding that the assessee does not have any PE in India.

    3.5 Against the aforesaid decision of the Assessing Officer, the

    assessee preferred an appeal before learned Commissioner (Appeals). While examining the issue, learned Commissioner (Appeals) picked up one of the hotel related service agreement between the assessee and Le Meridian Hotel at Kochi and found that the assessee while providing services under the agreement has received the following:

    1.Loyalty programsRs.1,48,58,215/-
    2.ReservationsRs.78,77,785/-
    3.Sales and Marketing feesRs.65,77,785/-
    4.Other centralized services feesRs.4,00,42,346
    TotalRs.6,93,56,315/-

    3.6 He observed, the primary agreement which enables and sets

    off the business of the franchisee is the license agreement, for which, license fee is paid. Whereas, Centralized Services Agreement is merely a subsidiary and ancillary agreement to the main license agreement. He observed, the license fee received from Indian Hotels is in the nature of royalty and as such has been offered to tax by the affiliate. Insofar as payment received by

    7

    9265/Del/2019 & 9689/Del/2019 the assessee under Centralized Serviced Agreement, learned Commissioner (Appeals) held that since such services are

    ancillary and subsidiary to the application or enjoyment of right, property or information, for which, the payment was received, as described in Article 12(3) of the India-USA DTAA, it will come

    within the expression FIS under Article 12(4)(a) of the Treaty. Hence, there is no need for complying with the "make available"

    clause provided under Article 12(4)(b) of the treaty. 3.7 Thus, he ultimately concluded that since the amount received by the assessee towards centralized service fee would fall

    within Article 12(4)(a) of the Tax Treaty and Article 12(4)(b) would

    not be applicable, the "make available" clause would not apply.

    For the very same reason, he also distinguished the various

    decisions cited before him, including the decision of the Hon'ble

    Delhi High Court in assesse's own case as well as in case of group

    companies. Thus, he held that since the Hon'ble Delhi High Court

    while deciding the issue in case of Sheraton International Inc.

    (supra) has not examined or dealt with the applicability of Article

    12(4)(a) of the Treaty, the ratio laid down by Hon'ble Delhi High

    Court would not apply. Therefore, deviating from the finding of

    the Assessing Officer that the amount received towards

    8

    9265/Del/2019 & 9689/Del/2019 centralized services is assessable under Article 12(4)(b), learned Commissioner (Appeals) held that the amount in dispute is

    assessable under Article 12(4)(a) of the Tax Treaty. While doing

    so, he also referred to Memorandum explaining Article 12(4)(a) of

    the Tax Treaty. Thus, ultimately, learned Commissioner (Appeals)

    concluded that the amount in dispute is taxable as FIS under

    Article 12(4)(a) of the Treaty.

    4. Before us, Shri Tarandeep Singh, learned counsel for the

    assessee submitted, neither the Assessing Officer nor learned Commissioner (Appeals) have disputed that the issue has been decided in favour of the assessee not only by the Tribunal but also by the Hon'ble Jurisdictional High Court. However, no valid reason has been provided by them for not following the decision of the Hon'ble Jurisdictional High Court. To emphasize that the issue in dispute is squarely covered by the decision of the Tribunal in case of Sheraton Hotels (supra), learned counsel drew our attention to the relevant observations of the Bench. He submitted, learned Commissioner (Appeals) has not provided any reason why the amount is taxable under section 9(1)(vi) and 9(1)(vii) of the Act but has erroneously concluded that the amount is taxable under Article 12(4)(a) of the Treaty. He submitted, the

    9

    9265/Del/2019 & 9689/Del/2019 observation of learned Commissioner (Appeals) that neither the Tribunal nor the Hon'ble Jurisdictional High Court have

    examined the applicability of Article 12(4)(a) of the Tax Treaty, is completely misleading, as while deciding the issue in case of

    Sheraton International Inc. (supra), the Tribunal has examined

    applicability of Article 12(4)(a) of the Tax Treaty and held that it cannot be treated as FIS. He submitted, the departmental

    authorities have not disputed the fact that the assessee is not the owner of trade mark/trade name. He submitted, it is an admitted

    factual position that the license fee received by the affiliates

    towards trade mark/trade name has been offered for taxation as

    royalty. He submitted, the Indian hotels have executed three

    different agreements. Whereas, services provided under these

    agreements are not overlapping and are related to hotel operation. He submitted, these agreements were executed with different

    parties and there is separate consideration payable. Thus, he

    submitted, the issue is squarely covered by the decision of the

    Tribunal in case of Sheraton International Inc. (supra).

    5. As regards the finding of learned Commissioner (Appeals)

    that centralized service fee is ancillary and subsidiary to the transaction of grant of license to use the trade mark/trade name,

    10

    9265/Del/2019 & 9689/Del/2019 learned counsel for the assessee submitted, such conclusion of learned Commissioner (Appeals) is based merely on presumption.

    He submitted, while deciding the issue in case of Sheraton

    International Inc. (supra), the Tribunal did analyze the nature of transaction and held that the purpose for rendering centralized

    services is to undertake the job of publicity, marketing and

    advertisement of hotels and that trade mark/trade name etc. were

    made available to the Indian hotel clients as an integral part of

    the business arrangement between them. Thus, he submitted,

    the availability of trade mark/trade name to the Indian hotels was merely incidental to carrying out the job of advertisement,

    publicity and sales promotion undertaken by the assessee. He

    submitted, for applying Article 12(4)(a) it is necessary that the

    services should be directly related to the application or enjoyment of the right, property and information as described in Article

    12(3)(a) and (b) and the predominant purpose of the arrangement

    under which service fee is paid is the application or enjoyment of the right, property or information described in Article 12(3)(a)/(b). He submitted, the expression "ancillary and subsidiary" used in

    Article 12(4)(a) must be read with reference to the words

    "application or enjoyment of the right, property or information" for

    11

    9265/Del/2019 & 9689/Del/2019 which royalty was paid. He submitted, in assessee's case, the amounts paid towards centralized services are not ancillary and

    subsidiary to the payment of license fee. Thus, the receipt cannot be treated FIS under Article 12(4)(a). He submitted, in the present case, learned Commissioner (Appeals) has presumed that the

    amount received by the assessee towards centralized services are

    for use of trade mark, however, the terms of the agreement make

    it clear that the payments are not for use of trade mark.

    Therefore, unless the services are ancillary and subsidiary to the application or enjoyment of the right to use the trademark, the

    payments will not come within the ambit of Article 12(4)(a) of the Treaty. He submitted, merely because license fee/royalty is paid

    for use of trade name to an affiliate, it does not mean that what is paid under the centralized services is ancillary and subsidiary to the application or enjoyment of trade mark/trade name.

    6. Learned counsel for the assessee further submitted, even

    Revenue's case under Article 12(4)(a) would not survive, as, while deciding assessee's appeal, the Tribunal has also deliberated on the applicability of Article 12(4)(a) of the Treaty and held that since, the payment received by the assessee from Indian hotels are not in the nature of royalty within the meaning given in Article

    12

    9265/Del/2019 & 9689/Del/2019 12(3)(a)/(b), it cannot be treated as FIS under Article 12(4)(a) of the Treaty. Therefore, he submitted, the observation of learned

    Commissioner (Appeals) that the decision of the Tribunal and

    Hon'ble Delhi High Court in preceding assessment years are

    distinguishable since the applicability of Article 12(4)(a) of the

    Treaty was not examined, is thoroughly misleading. Learned

    counsel submitted, the contention of learned Departmental

    Representative that the terms of the agreement considered in the

    impugned assessment year are totally different from the case

    decided by the Tribunal and Hon'ble Delhi High Court is contrary

    to the facts on record as the Assessing Officer himself has

    accepted that the nature of services rendered by the assessee has

    remained same over the years, even though, new agreements

    might have been executed from time to time. He submitted, even

    learned Commissioner (Appeals) has not disturbed such factual

    finding of the Assessing Officer.

    7. Shri Sanjay Kumar, learned Departmental Representative

    strongly relied upon the observations of the Assessing Officer and the first appellate authority. Further, he submitted, in case of Sheraton Hotels Ltd. (supra) decided by the Tribunal and High Court, the Indian Hotel availing the services has itself created an

    13

    9265/Del/2019 & 9689/Del/2019 established brand, which was useful to the Sheraton Hotels. Whereas, in the present case, the Indian Hotel, which availed the services, has just started the service, hence, has not created its own brand, which could be useful to the overseas entity. Thus he submitted, the present assessment year would stand in a different footing than assessment year 2009-10, wherein, the Tribunal and Hon'ble High Court has decided the issue in favour of the

    assessee. In support, he relied upon the following decisions: 1. Marriott International Inc. Vs. CIT, 2015-TII-08-ITAT- MUM-INTL

    2. J.C. Bamford Excavators Ltd. Vs. DCIT, 2018-TII-276- ITAT-INTL

    8. In rejoinder, learned counsel for the assessee submitted, learned Departmental Representative, at this stage, cannot change the factual position by arguing something which is not the case of either the Assessing Officer or Commissioner (Appeals). Further, he submitted, the decision rendered in case of Marriott International Inc. Vs. CIT (supra) cited by learned Departmental Representative being clearly distinguishable on facts would not be applicable. He submitted, in case of Marriott International Inc. (supra) there is a factual finding of the Tribunal that the entire arrangement is intended to split consideration for royalty and,

    14

    9265/Del/2019 & 9689/Del/2019 therefore, consideration paid for services were nothing but a tax planning to lower the taxes. Further, the interlinkage between the

    agreements was established to hold that the royalty payments

    were collected with the provisions of sales and other related

    services, which were claimed as business receipts. He submitted,

    the decision rendered in case of JC Bamford Excavators Ltd.

    (supra) would not be applicable was also rendered in a different

    factual context, hence, would not be applicable. Thus, in

    conclusion, learned counsel for the assessee submitted, the issue

    is squarely covered by the decisions of the Tribunal in assessee's

    own case as well in case of Sheraton International Inc. (supra),

    which has been confirmed by Hon'ble Delhi High Court. Further,

    he relied upon a decision of the coordinate Bench in case of

    Spencer Stuart International BV vs. ACIT, [2018] 94

    taxmann.com 380 (Mumbai-trib).

    9. We have considered rival submissions in the light of

    decisions relied upon and perused the materials on record. The facts on record reveal that the assessee has entered into agreements with a number of Indian hotels for providing hotel related services. As expressed by the Assessing Officer himself in the assessment order, the assessee provides hotel related

    15

    9265/Del/2019 & 9689/Del/2019 services, inter alia, worldwide publicity, marketing and advertisement services through its system of sales, advertisement, promotion, public relation and reservations. Under the centralized services agreement, the assessee was required to provide the

    following services:

    (a) Sales and marketing

    (b) Loyalty programmes

    (c) Reservation service

    (e) Operational service

    (f) Training programmes.

    9.1 The specific services provided by the assessee under the aforesaid categories are as under: (a) Sales and Marketing

    Assessee will undertake marketing of hotels outside India. (b) Loyalty Programs

    Various Loyalty Programs, such as, Starwood Preferred

    Planner ("SPP"), Star Choice, Team HOT, Starwood Preferred Guest ("SPG") and IFH-Reservation Mystery Shopper Program are under taken by the assessee, for which, the Indian Hotel has to pay certain amount of fee for enjoying the program.

    16

    9265/Del/2019 & 9689/Del/2019 (c) Distribution of Reservation Services

    The assessee provides reservation services, such as, offering, booking, modifying and communicating Guest Rooms and Meeting Space reservations for the Hotel through international computerized reservation systems. These services are rendered using internet/telephone. (d) Technological Services

    Under this category, assessee provides Network Support Services ("NSS") and Starwood Portal Services ("SPS") to provide connectivity of hotels to Technology Centre. While Network Support Services supports day to day operations of Wide Area Network (WAN), email and remote access. Starwood Hotel Service acts as a tool for knowledge sharing and access to business content. (e) Operation Services

    Under this category, guests are offered a number of ways to get access to key information on their stay experience, including in-room video, internet and paper. It is intended to maximize the independent collection of data and facilitate customer services and service complaint resolution. (f) Human Resources/Training Courses

    17

    9265/Del/2019 & 9689/Del/2019 The assessee conducts training courses directed at various levels of hotel personnel to assist in employee development

    and to enhance guest satisfaction.

    10. When the Assessing Officer intended to treat the amount

    received by the assessee towards centralized services as fee for included services under Article 12(4)(b) of the Tax Treaty, the assessee had relied upon the decision of the Sheraton International Inc. (supra) rendered by the Tribunal and the decision of Hon'ble Delhi High court in DCIT Vs. Sheraton International Inc. (supra) to canvass that the issue is squarely covered by the decision of the Tribunal and High Court, hence, the amount received cannot be treated as FIS under Article 12(4)(b). It is quite evident, the Assessing Officer, though, accepted the fact that the decisions relied upon by the assessee are in its favour, however, following the decision taken in the past assessment years and also observing that the Revenue has preferred SLP before the Hon'ble Supreme Court against the decision of the Hon'ble High Court in case of Sheraton Hotel. (supra), the Assessing Officer concluded that the payment received is in the nature of FIS under Article 12(4)(b) of the Tax Treaty.

    18

    9265/Del/2019 & 9689/Del/2019 11. Interestingly, while reaching such conclusion, the Assessing Officer has recorded a factual finding that there is no change in

    the nature of services over the years, though, the assessee has

    entered into fresh agreements. Whereas, learned Commissioner

    (Appeals), to overcome the decisions rendered by the Tribunal and

    Hon'ble Jurisdictional High Court in case of Sheraton

    International Inc. (supra) proceeded on a completely different

    angle by holding that the payment received has to be treated as

    FIS under Article 12(4)(a) of the Treaty. Hence, there is no

    requirement of fulfilling the 'make available' condition.

    Admittedly, against the aforesaid reasoning of learned first

    appellate authority, the Revenue has not come in appeal.

    12. Therefore, the only issue which arises for our consideration

    is, whether the amount received by the assessee for various services, commonly known as centralized services, will fall within the ambit of FIS under Article 12(4)(a) of the Treaty. For holding the payment received by the assessee to be in the nature of FIS under Article 12(4)(a), learned Commissioner (Appeals) has attempted to link the Centralized Services Agreement entered into by the assessee with License Agreement entered into by the Indian Hotels with group affiliates for grant of right to use trade

    19

    9265/Del/2019 & 9689/Del/2019 name. It is a fact on record, under License Agreement for grant of right to use trade name, the Indian hotels have paid license fee to

    the affiliates. The affiliates have also offered such license fee as royalty income. There is no dispute that the license fee paid to the affiliates have been taxed in India. It is the reasoning of learned

    Commissioner (Appeals) that since the services rendered by the

    assessee under Centralized Services Agreement is ancillary and

    subsidiary to the License Agreement for grant of right to use trade

    name, the amount received by the assessee in pursuance to

    Centralized Services Agreement has to be treated as FIS under

    Article 12(4)(a) of the Tax Treaty.

    13. It is relevant to observe, identical issue relating to taxability of centralized service fee as FIS under Article 12(4) came up for consideration before the Coordinate Bench in case of Sheraton International Inc. (supra) in assessment years 1995-96, 1996-97, 1999-2000 and 2000-01. After analyzing the terms of Centralized Services Agreement, which is more or less identical to the agreement entered into by the present assessee, the Tribunal observed that the assessee is basically providing the Indian hotels services for publicity, marketing and reservation. The main purpose/intention of the association between the assessee and

    20

    9265/Del/2019 & 9689/Del/2019 the Indian hotels was to promote the hotel business in their mutual business interest through worldwide publicity, marketing

    and advertisement. The various facilities as well as services

    provided were merely the means to attain this main objective. The Tribunal observed, the main job undertaken by the assessee is

    promoting hotel business by worldwide publicity, marketing and

    advertisement and any other services provided are in the nature

    of ancillary and auxiliary to the main job. The Tribunal observed that the rationale behind providing the use of trade mark/trade

    name was not only going to help and assist the assessee in

    rendering its services relating to publicity, advertisement and

    business promotion of the Indian hotels, but such use was also

    going to help the assessee in advertising its other hotels

    worldwide and to promote their business as the Indian Hotels, in terms with the agreement, will take steps to recommend and

    promote Sheraton Inn/Hotels worldwide and to make every

    reasonable effort to encourage the use of same by all of its

    customers and guest. Thus, the intention behind entering into

    agreement was to benefit from mutual promotional effort

    undertaking by each of the entity.

    21

    9265/Del/2019 & 9689/Del/2019 14. It is quite evident, the basis for learned Commissioner (Appeals) to conclude that the fee received by the assessee for centralized services is in the nature of FIS under Article 12(4)(a) of the Treaty is because of the following reasons:

    (i) Centralized Services Agreement is actually a subsidiary

    and ancillary agreement of the license agreement.

    (ii) Primary agreement which enables and sets off of the business of the franchisee is the License Agreement for which license fee is paid and such license fee is taxable as royalty advance of the affiliates which receives the license fee.

    (iii) There is no need for satisfying 'the make available' clause under Article 12(4)(a) of the Treaty. In case of Sheraton International Inc. neither the Tribunal nor the Hon'ble Jurisdictional High Court to examine the implication and applicability of Article 12(4)(a) of the Tax Treaty.

    15. Learned Commissioner (Appeals) has observed that the five determinative factors for classification of the consideration received as FIS under of paragraph 12(4)(a) of the treaty, as, explained in the Memorandum of Understanding (MoU) to India-

    22

    9265/Del/2019 & 9689/Del/2019 US Treaty are clearly satisfied, as, the predominant factor in relation to the clients is the grant of license to use the name,

    which gave rise to royalty and all other payments and agreements

    flow from the License Agreement.

    17. For better appreciation, it is necessary to look into the

    provisions contained under Article 12(4)(a), which in turn, refers to Article 12(3) of the Tax Treaty. Article 12(3) of the Tax Treaty readS as under:

    "USA

    ARTICLE 12

    ROYALTIES AND FEES FOR INCLUDED SERVICES 1. ………….. 2……………

    3. The term "royalties" as used in this Article means :

    (a) payments of any kind received as a consideration for the use of, or the right to use, any copyright of a literary, artistic, or scientific work, including cinematograph films or work on film, tape or other means of reproduction for use in connection with radio or television broadcasting, any patent, trade mark, design or model, plan, secret formula or process, or for information concerning industrial, commercial or scientific experience, including gains derived from the alienation of any such right or property which are contingent on the productivity, use, or disposition thereof ; and

    (b) payments of any kind received as consideration for the use of, or the right to use, any industrial, commercial, or scientific equipment, other than payments derived by an enterprise described in paragraph 1 of Article 8 (Shipping and Air Transport) from activities described in paragraph 2(c) or 3 of Article 8."

    18. As could be seen from the opening sentence of the Article, it defines the term 'Royalty". It is quite obvious that the payment

    23

    9265/Del/2019 & 9689/Del/2019 made by the Indian hotels to one of the group affiliates towards use of trademark has been treated as royalty and there is no

    dispute to the aforesaid factual position as the concerned group

    affiliates have offered the amount to tax as royalty. Article 12(4) of the Tax Treaty defines FIS as under:

    "USA

    ARTICLE 12

    ROYALTIES AND FEES FOR INCLUDED SERVICES 1. ………….. 2……………

    3. …………..

    4. For purposes of this Article, "fees for included services" means payments of any kind to any person in consideration for the rendering of any technical or consultancy services (including through the provision of services of technical or other personnel) if such services :

    (a) are ancillary and subsidiary to the application or enjoyment of the right, property or information for which a payment described in paragraph 3 is received ; or

    (b) make available technical knowledge, experience, skill, know-how, or processes, or consist of the development and transfer of a technical plan or technical design."

    19. As discussed earlier, even learned Commissioner (Appeals) does not dispute the fact that Article 12(4)(b) would not apply to the centralized fee received by the assessee as the 'make available' condition is not satisfied. Therefore, to overcome this deficiency, learned Commissioner (Appeal) has made an attempt to invoke the provision of Article 12(4)(a) of the Treaty. A reading of Article 12(4)(a) would make it clear that the payment received for

    24

    9265/Del/2019 & 9689/Del/2019 rendering any technical or consultancy services would come within the ambit of FIS, if such services are ancillary and

    subsidiary to the application and enjoyment of the right, property or information for which the payment described in Article 12(3) is received. So, the conditions to be satisfied to be regarded as FIS under Article 12(4)(a) are, services for which the payment was

    received must be ancillary and subsidiary to the application or enjoyment of the right, property or information for which the

    payment in the nature of royalty under Article 12(3) is received.

    20. In the facts of the present appeal, undisputedly, the

    assessee is neither the owner of the trademark nor has received any payment as a consideration for the use of, or right to use of trademark in terms of Article 12(3)(a). The payment was received by the group affiliates under a distinct and separate license agreement. Whereas, the assessee provided centralized services relating to marketing, advertisement, promotion etc. under a distinct and separate agreement. So, when the assessee is not the owner of the property, there is no question of allowing a third party to use or right to use of the property. That being the case, the services for which payments are received cannot be considered to be ancillary and subsidiary to the application or

    25

    9265/Del/2019 & 9689/Del/2019 enjoyment of the right of property or information for which royalty has been paid. Further, the MoU to India - USA Tax Treaty while

    explaining the import of Article 12(4)(a) has laid down the

    following parameters:

    "Paragraph 4(a)

    Paragraph 4(a) of Article 12 refers to technical or consultancy services that are ancillary and subsidiary to the application or enjoyment of any right, property, or information for which a payment described in paragraph 3(a) or (b) is received. Thus, paragraph 4(a) includes a technical and consultancy services that are ancillary and subsidiary to the application or enjoyment of an intangible for which a royalty is received under a licence or sale as described in paragraph 3(a), as well as those ancillary and subsidiary to the application or enjoyment of industrial, commercial, or scientific equipment for which a royalty is received under a lease as described in paragraph 3(b).

    It is understood that, in order for a service fee to be considered

    "ancillary and subsidiary" to the application or enjoyment of some right, property, or information for which a payment described in paragraph 3(a) or (b) is received, the service must be related to the application or enjoyment of the right, property, or information. In addition, the clearly predominant purpose of the arrangement under which the payment of the service fee and such other payments are made must be the application or enjoyment of the right, property, or information described in paragraph 3. The question of whether the service is related to the application or enjoyment of right, property, or information described in paragraph 3 and whether the clearly predominant purpose of the arrangement is such application or Payment must be determined by reference to the facts and circumstances of each case. Facts which may be relevant to such determination (although not necessarily controlling) include :

    1. The extent to 'which the services in question facilitate the effective application or enjoyment of the right, property, or information described in paragraph 3 ;

    2. The extent to which such services are customarily provided in the ordinary course of business arrangements involving royalties described in paragraph 3 ;

    3. Whether the amount paid for the services (or which would be paid by parties operating at arm's length) is an insubstantial portion of the combined payments for the services and the right, property, or information described in paragraph 3 ;

    26

    9265/Del/2019 & 9689/Del/2019 4. Whether the payment made for the services and the royalty described in paragraph 3 are made under a single contract (or a set of related contracts); and

    5. Whether the person performing the services is the same person as, or a related person to, the person receiving the royalties described in paragraph 3 [for this purpose, persons are considered related if their relationship is described in Article 9 (Associated Enterprises) or if the person providing the service is doing so in connection with an overall arrangement which includes the payer and recipient of the royalties].

    To the extent that services are not considered ancillary and subsidiary to the application or enjoyment of some right, property, or information for which a royalty payment under paragraph 3 is made, such services shall be considered "included services" only to the extent that they are described in paragraph 4(b)."

    21. If one critically examines the determinative factors/parameters to qualify as FIS under Article 12(4)(a), it can be seen, most of the determinative factors/parameters do not apply to the centralized service fee received by the assessee. This is so, because, the services rendered by the assessee do not facilitate the use of trade name/trademark. Rather, as has been held by the Coordinate Bench in case of Sheraton International Inc. (supra) and affirmed by the Hon'ble Jurisdictional High Court, the predominant object is advertisement, marketing and promotion of the hotels. The assessee does not provide such services in ordinary course of business arrangement involving royalty as described under Article 12(4)(a). The amount received by the assessee towards centralized services cannot be considered

    27

    9265/Del/2019 & 9689/Del/2019 to be insubstantial and certainly not part of combined payment of services rendered and license fee. The payments for centralized

    services and royalty are not under a single contract and cannot be

    said to be related contracts. Thus, many of the determinative

    factors mentioned in the MoU to India-USA treaty are absent to

    constitute the centralized service fee as FIS under Article 12(4)(a). In this regard, the following example given in the MOU to India-

    US Tax Treaty would be of much relevance:

    Example. 2

    Facts:

    An Indian manufacturing company produces a product that must be

    manufactured under sterile conditions using machinery that must be

    kept completely free of bacterial or other harmful deposits. A U.S. company has developed a special cleaning process for removing

    such deposits from that type of machinery. The U.S. company enters

    in to a contract with the Indian company under which the former will clean the latter's machinery on a regular basis. As part of the

    arrangement, the U.S. company leases the Indian company a piece

    of equipment which allows the Indian company to measure the level

    of bacterial deposits on its machinery in order for it to known when cleaning is required. Are the payments for the services fees for

    included services?

    Analysis :

    In this example, the provision of cleaning services by the U.S. company and the rental of the monitoring equipment are related to each other. However, the clearly predominant purpose of the arrangement is the provision of cleaning services. Thus, although the cleaning services might be considered technical services, they are not "ancillary and subsidiary" to the rental of the monitoring equipment. Accordingly, the cleaning services are not "included services" within the meaning of paragraph 4(a).

    22. As could be seen from the aforesaid illustration, though, both the services are interlinked, however, the predominant

    28

    9265/Del/2019 & 9689/Del/2019 purpose of the arrangement is provision of cleaning services, hence, will not be ancillary or subsidiary to the rental of

    monitoring machine. Hence, the cleaning services are not to be

    regarded as FIS under Article 12(4)(a) of the Tax Treaty.

    23. The factual position, in a way, is quite similar in the present case. The aforesaid illustration to some extent can be made applicable to the facts of the present appeal. Even if one agrees with learned Commissioner (Appeals) that the License Agreement and Centralized Services Agreement are related to each other and the Centralized Services Agreement actually flows out of the License Agreement but still the issue which requires examination is, whether the Centralized Services Agreement is ancillary or subsidiary to the License Agreement. In our view, the answer to the aforesaid question would be in the negative. Clearly, predominant purpose of the Centralized Service Agreement and the overall arrangement between the parties is to provide advertisement, marketing and promotion of the hotel business. Even, the quantum of fees received under both the agreements would demonstrate the aforesaid fact.

    24. As could be seen from the materials placed on record, as against the license fee of Rs.6,05,43,227/- received by the

    29

    9265/Del/2019 & 9689/Del/2019 affiliates, the assessee has received centralized services fee of Rs.6,93,56,315/-. Therefore, the quantum of fee received by the

    assessee in no way makes it ancillary and subsidiary to the

    licence fee received by the group affiliates. Further, the

    observations of learned Commissioner (Appeals) that in case of

    Sheraton International Inc. (supra) neither the Tribunal nor the

    Hon'ble Jurisdictional High Court have examined the taxability of

    centralized services fee in the context of Article 12(4)(a) of the Tax Treaty, is totally incorrect and misleading statement. If one reads

    the decision of the Tribunal in case of Sheraton International Inc.

    (supra), it would be very much clear that before the Tribunal an

    additional ground was raised by the Revenue regarding

    applicability of Article 12(4)(a) of India-US Tax Treaty to the

    centralized service fee received. However, after in depth

    examination of the issue, the Tribunal has held as under:

    72. It appears from the orders of the authorities below passed in the present case that while treating the amount in question received by the assessee from Indian hotels/clients as 'royalty' and/or 'fees for included services' the Assessing Officer relied on Article 12(3) and 12(4){b) of the lndo-American DTAA besides the provisions of section 9(l)(v«) of the Income-tax Act, 1961 whereas the learned CIT(A) applied Article 12(3)(a). At the time of hearing before us, the learned Special Counsel for the Revenue Shri Y.K. Kapur has sought to rely, by way of raising the additional grounds in the appeals filed by the Revenue, Article 12(4)(a) to support the Revenue's case that the amount in question being in the nature of 'fees for included services' was liable to tax in India also. The learned counsel for the assessee has raised a strong objection for admission of these additional

    30

    9265/Del/2019 & 9689/Del/2019 grounds stating that neither the Assessing Officer nor the learned CIT(A) having applied Article 12(4)(a) of the DTAA in their orders

    passed in the assessee's case, the Revenue cannot rely on the said

    Articles to support its case at this stage during the course of

    appellate proceedings before the Tribunal. Keeping in view that the issues sought to be raised by the Revenue in these additional

    grounds are purely legal and all the facts relevant to consider and adjudicate the same are on record, we. however, find no merits in

    the objection raised by the learned, counsel for the assessee and

    admitting the additional grounds raised by the Revenue, we now

    proceed to consider and decide the issues raised in these additional grounds also on merits. In support of the Revenue's case that the

    impugned amount received by the assessee from the Indian

    hotels/clients was in the nature of 'royalty' or 'fees for included services' as per the DTAA between India and America, reliance thus

    has been placed by it mainly on the provisions of Articles 12(3)(a) as well as 12(4)(r/) and 12(4)( b). Article 12(3){b) being specifically applicable only to payments received for the use of or the right to use of any equipment of industrial, commercial or scientific nature, in any case, is not applicable to the facts of the present case. It is, therefore, relevant to consider as to whether the payment received

    by the assessee from the Indian hotels/clients was in the nature of

    "royalties" or "fees for included services" within the meaning given in Article 12(3)(a), 12(4)(a) or 12(4){b) of the DTAA between India and USA or "fees for technical services" within the meaning given in Explanation 2 to section 9(1){vii).

    73. In order to decide this issue relating to the applicability of Article 12(3)(a), 12(4)( a) or 12(4)(b) of the DTAA or the provisions of section 9(1)(vii) read with Explanation 2 to the payment received or receivable by the assessee from the Indian hotels/clients in pursuance of the agreements entered into with them, it is necessary to appreciate the exact nature of services rendered by the assessee as is evident from the said agreements. In this regard, it is necessary to read the said agreements as a whole as held in the various judicial pronouncements discussed above so as to ascertain the exact nature of services as well as the relationship between the two parties. We have already done this exercise in the context of issue relating to applicability of section 9(1)(vi) read with Explanation 2 and after examining and analyzing all the relevant clauses and articles of the said agreements in detail, we have come to a conclusion that the arrangement between the assessee- company and the Indian hotels/clients was in the nature of integrated business arrangement predominantly for rendering the services in connection with publicity, advertising and sales including reservations of the Indian hotels worldwide. The main intention/purpose of the said arrangement was to promote the hotel business worldwide in the mutual interest of both the sides and the

    31

    9265/Del/2019 & 9689/Del/2019 other services enumerated in the various Articles of the agreements to be rendered by the assessee- company were merely ancillary or

    auxiliary to this main objective/intention. This precisely was the

    sum and substance of the agreement if the same is read as a whole

    and thus, it was a case in which the assessee-company had

    undertaken to provide services in connection with advertising,

    publicity and sales promotion including reservations for the Indian

    hotels/clients. Even the payment was entirely made as expressly

    stipulated in the agreement for these services and this is the way in which the entire arrangement was not only made but was also

    understood by both the sides. Even the use of trademark, trade

    names etc. of the assessee-company by the Indian hotel /clients

    was an integral part of this arrangement and such use was allowed

    at no cost as expressly provided in the relevant agreements.

    Moreover the rationale behind providing such use at no cost has

    been explained on behalf of the assessee which is found to be

    satisfactory by us for the detailed reasons given in the foregoing

    portion of this order. Having regard to all these aspects, we have

    come to a conclusion that the various services rendered by the

    assessee to enable it to complete efficiently and effectively the job undertaken by it as an integrated business arrangement to provide

    the services relating to advertising, publicity and sales promotion

    including reservations of the Indian hotels worldwide in mutual

    interest cannot be relied upon by picking and choosing the same in

    isolation so as to say that part of the consideration received by the assessee, as attributable to the said services, was in the nature of 'royalties' or 'fees for included services'. Such an approach adopted by the Revenue authorities, in our opinion, was neither permissible

    in law nor practicable in the facts of the case and the conclusion

    drawn by them on the basis of such approach to cover the said

    services taken individually or in isolation divorced from the main

    intention within the meaning of 'royalties' or 'technical services' as defined in Explanation 2 to section 9( 1)(v/) or to section 9(l)(v») and/or that of "royalties" or "fees for included services" as defined in Article 12(3) and 12(4) of the DTAA between India and USA was

    neither well-founded nor justified.

    74. On the other hand, the predominant object/purpose of the integrated business arrangement/between the assessee-company and its Indian clients/hotels as reflected in the relevant agreements so also as understood by both the sides was that of providing the services in relation to marketing, publicity and sales promotion and even the payments in question were entirely made by the Indian hotels/clients to the assessee-company for such services as expressly provided in the relevant agreements.

    75. In the case of Dy. CAT v. Boston Consulting Group Pte Ltd. [2005] 94 ITD 3 1 (Mum.) the assessee was a foreign company

    32

    9265/Del/2019 & 9689/Del/2019 receiving income by providing strategy consultancy services such as marketing and sales strategy, business strategy and portfolio

    strategy to its clients in India and the said income was sought to be held as in the nature of 'fees for technical services' within the

    meaning given in relevant Articles of the DTAA between India and

    Singapore and after comparing the scope of Article 12(4)(/?) of India- US Treaty with that of the same Article of the India-Singapore Tax

    Treaty, it was held by the Tribunal that the services rendered by the assessee-company being non-technical services could not be covered

    by the scope of Article 12(4)(6) of the Indo-American DTAA as well as that of India-Singapore DTAA. It was held by the Tribunal that the

    nature of services being rendered by the assessee company such as

    business strategy, marketing and sales strategy etc. were materially different and they were not of technical in nature which would

    enable the person acquiring the services to apply the technology

    contained therein. Explaining further, it was also observed by the

    Tribunal that so far as the provisions of India-Singapore DTAA as

    well as the provisions of Indo-American DTAA are concerned,

    payments for services which are non-technical in nature or, in other words, payment for services not containing any technology, are

    required to be treated as outside the scope of 'fees for technical

    services'. It was further held by the Tribunal that the scope of 'fees for technical services' under Article 12(4)(b ) does not cover

    consultancy services unless these services are technical in nature.

    76. In the case of Raymond Ltd. v. Dy. CIT [2003] 86 ITD 791. Mumbai Bench of ITAT held that the normal, plain and grammatical meaning of the language employed using the expressions 'making available' and 'making use of' is that the mere rendering of services is not roped in unless the person utilizing the services is able to make use of the technical knowledge etc. by himself in his business or for his own benefit and without recourse to the performer of the services in future. The technical knowledge, experience, skill etc. must remain with the person utilizing the services even after the rendering of the services has come to an end. The fruits of the services should remain available to the person utilizing the services in some concrete shape such as technical knowledge, experience, skill etc.

    77. As already observed, a close reading of the relevant agreements especially the payment clause, the predominant nature of the services rendered, the integrated arrangement between assessee- company and Indian hotels/clients as well as the nature of relationship between them as reflected in the relevant agreements so also as understood by both the sides leaves no doubt that the entire consideration was paid by the Indian hotels/clients to the assessee- company for the services rendered in relation to advertisement, publicity and sales promotion of the hotel business worldwide and

    33

    9265/Del/2019 & 9689/Del/2019 this being so as well as considering all the facts of the case including especially the fact that other services to be rendered by the assessee as enumerated in the various Articles of the relevant

    agreements were merely ancillary or auxiliary in nature being

    incidental to the integral job undertaken by the assessee to provide the services in relation to advertisement, publicity and sales

    promotion of the hotel business worldwide, it is very difficult to accept the stand of the Revenue that the amount so paid by the

    India hotels/clients to the assessee-company or any part thereof

    was paid for the use of a patent, invention, model, design, secret I formula or process or trademark or similar property or for imparting of any information concerning technical, industrial, commercial or scientific knowledge, experience or skill as envisaged in Article 12(3)(a), 12(4)(a) or 12(4)(b) of the DTAA or in section 9(1)(vii) read with Explanation 2.

    78. The supply of drawings, design, documents, information etc. such as fire safety system, computer reservation system etc. as mentioned in the relevant Articles of the agreements on which much emphasis has been laid by the learned Special Counsel for the Revenue was made by the assessee to enable it to execute the job undertaken by it to render services in relation to advertisement, marketing and sales promotion of hotel business worldwide and such supply was merely incidental to the performance of integrated business arrangement which included mainly rendering services in relation to advertisement, publicity and sales promotion of hotel business. The payment made by the Indian hotels/clients to the assessee-company on account of such job or any part thereof, therefore, cannot be attributed to the use of a patent, invention, model, design, secret formula or process or trademark or similar property or for imparting of any information concerning technical, industrial, commercial or scientific knowledge, experience or skill. The decision of Hon'ble Madras High Court in the case of Nayveli Lignite Corpn. Ltd. (supra) and that of Hon'ble Andhra Pradesh High Court in the case of Klayman Porcelains Ltd. (supra) fully support this view. Even the decision of Authority for Advance Ruling in the case of Rotem Co. In re |2005| 279 1TR 165 ^ (AAR - New Delhi) is to the similar effect wherein after discussing the various judicial pronouncements, it was held that the principle which emerges from the various decisions is that in a contract for manufacture, installation, sale or supply of goods, the element of services will always be present and where such services are inextricably linked with manufacture, installation, sale or supply, they cannot be evaluated for the purpose of FTS. It is only where services are separable and independent that the FTS will be assessable. In the present case, the services sought to be treated as 'fees for technical services' or 'fees for included services' were of ancillary or auxiliary in nature and being integral part of the job undertaken by the

    34

    9265/Del/2019 & 9689/Del/2019 assessee-company, the same were neither independent of nor separable from the said job undertaken by the assessee in relation to publicity, advertisement and sales promotion of the hotel business worldwide.

    79. Before us, the learned Special Counsel for the Revenue has referred to some of the Articles of the agreements between the assessee and the Indian hotels/clients to submit that the drawings, designs, documents, systems and other facilities agreed to be provided by the assessee to the Indian hotels/clients in terms of the said Articles are the components which have been provided/supplied in the process of rendering of the services in relation to advertisement, marketing and sales promotion. He has contended that since the same come within the purview of one or the other clauses contained in Explanation 2 to section 9(1 )(vi) and (vii) as well as Article 12(3) and 12(4) of the DTAA between India and USA, the payment/consideration attributable to the same should be apportioned so as to bring the same to tax in India. In this regard, it is observed that a similar contention was raised before the Hon'ble Delhi High Court on behalf of the Revenue in the case of Mitsui Engg. & Ship Building Co. Ltd. (supra). The same, however, was rejected by the Hon'ble Jurisdictional High Court holding that it was not possible to apportion the consideration for design on the one part and engineering, manufacturing, shop testing etc. on the other since the price paid by the assessee to the supplier was a total contract price which covered all the stages involved in the supply of machinery from the stage of design to the stage of commissioning. ln the present case also, the entire price was paid by the Indian hotels/clients to the assessee-company in pursuance of the relevant agreements expressly for rendering the services in relation to advertisement, publicity and sales promotion and it was neither possible nor practicable nor permissible to apportion the said consideration as sought to be done by the Revenue authorities.

    80. As regards the applicability of Article 12(3)(a) of the DTAA, we have already held that its trademark, trade name etc. were made available by the assessee-company to the Indian hotels/clients as an integral part of the business arrangement between them and the same, therefore, was merely incidental to carry out the job of advertisement, publicity and sales promotion undertaken by the assessee-company. Moreover, the said use was allowed for mutual benefit and the exact benefits derived by the assessee- company from such use have already been discussed by us. As expressly provided in the relevant agreements, it was agreed that no cost is to be paid by the Indian hotels/clients to the assessee-company for such use and the entire payment/consideration was on account of the services rendered in relation to advertisement, publicity etc. This was the arrangement between the parties as is evident from the

    35

    9265/Del/2019 & 9689/Del/2019 relevant terms and conditions of the agreements and this is the way in which both the sides had apparently understood and acted upon

    such arrangement. It was thus neither desirable nor possible to

    apportion any portion of the consideration received by the assessee-

    company from the Indian hotels/clients towards use of trademark,

    trade name etc. by the Indian hotels/clients. Having regard to all

    these facts and circumstances of the case borne out from the record

    including especially the relevant agreements between the parties,

    we find it difficult to accept the stand taken by the Revenue that the payments received by the assessee-company from the Indian

    hotels/clients in pursuance of the said agreements or any part was

    in the nature of royalties within the meaning of Article 12(3)(a).

    81. As regards Article 12(3)(b) covering the payments received as consideration for the use of or the right to use any industrial, commercial or scientific equipment, we have already noted that neither the Revenue has invoked the provisions of this Article in the assessee's case nor the same otherwise also is applicable to the facts of the present case since there was no such use or the right to use any industrial, commercial or scientific equipment. This takes us to Article 12(4)(a) of the DTAA which covers only the "payments made for rendering of any technical or consultancy services which are ancillary and subsidiary to the application or enjoyment of the right, property or information for which a payment described in paragraph 3 is received. As clarified and explained in the Memorandum of Understanding dated 1 5thi May, 1989, paragraph 4(a) of Article 12 thus includes technical and consultancy services that are ancillary and subsidiary to the application or enjoyment of an intangible for which a royalty is received under a license or sale as described in paragraph 3(a) as well as those ancillary and subsidiary to the application or enjoyment of industrial, commercial or scientific equipment for which a royalty is received under a lease as described in paragraph 3(b). In this regard, we have already held that the payments received by the assessee in the present case from the Indian hotels/clients were not in the nature of royalties within the meaning given In paragraph 3(a) or 3(b) of Article 12. It, therefore, follows that paragraph 4(a) of Article 12 also cannot be applied to cover any of the services rendered by the assessee- company to the Indian hotels/clients in the present case."

    24. Thus, on a reading of the aforesaid observations of the Coordinate Bench, it becomes very much clear that not only the Tribunal has examined the applicability of Article 12(4)(a) of the Treaty qua the payment received but has categorically held that it

    36

    9265/Del/2019 & 9689/Del/2019 cannot be treated as FIS under Article 12(4)(a) of the Treaty. Undisputedly, the aforesaid observations of the Coordinate Bench

    have been upheld by the Hon'ble Jurisdictional High Court in

    case of DIT Vs. Sheraton International Inc (supra). In view of the aforesaid, the observations of learned Commissioner (Appeals)

    that the applicability of Article 12(4)(a) was never examined has to be rejected at the threshold. In fact, we are constrained to

    observe, learned Commissioner (Appeals), being conscious of the

    fact that the centralized service fee received by the assessee

    cannot be treated as FIS under Article 12(4)(b) due to failure of

    'make available' condition, has made an unsuccessful attempt to

    bring it within the ambit of Article 12(4)(a) of the Treaty and in the processes has misrepresented certain facts.

    25. Be that as it may, the fact on record reveal that the

    taxability of centralized services fee as FIS is a recurring issue between the assessee and the Revenue from the past years. It is relevant to observe, while deciding the issue in assessment year 2010-11, the Tribunal in ITA No.202/Del./2016, dated 28.09.2017, has held as under:

    "5. We have heard the ld. Authorized Representative of the parties to the appeal, gone through the documents relied upon and orders passed by the revenue authorities below in the light of the facts and circumstances of the case.

    37

    9265/Del/2019 & 9689/Del/2019

    6. Ld. DR for the revenue relied upon the order of the AO. However, the ld. AR for the assessee relied upon the order passed by the ld. CIT (A).

    7. For the sake of ready reference, the findings returned by the ld. CIT(A) allowing the appeal is reproduced as under

    "8. I have carefully considered the above submissions, and the contentions of the appellant. I have also perused the assessment order and the orders of the Hon'ble ITAT and the Hon'ble Delhi High Court for the A Vs. 1995-96 to 2000-2001 in the case of Sheraton International Inc (group concern). The issue of taxability of the appellant's income from hotel related services provided to hotels in India, as royalty fees for technical services, stands squarely covered by f the judgment of the ITAT, Delhi in the case of Sheraton International Inc. at ITA Nos. 50 to 55/Del/2006 dated | 04.10.2006, It is also observed that the appeals of the Revenue have been dismissed by the Delhi High Court vide order dated 30.01.2009, therein the Hon'ble High Court held that the Tribunal had rightly concluded that the payments received were in the nature of business income, and not in nature of royal or fees for technical services. It was accepted by the Ld. Assessing Officer that the appellant did not have a permanent establishment in India, and hence the business income could not be brought to tax under Article 7 of the India- USA DTAA, Moreover, no question of taw had arisen for their consideration, as these are findings of fact by the Tribunal. Therefore, respectfully following the orders of the higher judicial authorities, the bringing to tax of the business receipts of the appellant in India, is deleted. Thus, the appellant succeeds in grounds 1 to 4.

    8. The issue in controversy has also been set at rest by the Hon'ble Delhi High Court in case cited as Director of Income-tax vs. Sheraton International Inc. - (2009) 313 ITR 267 (Del.) as under:

    "Double taxation relief-Agreement between India and USA- Payment for advertising, publicity and sales promotion services-Tribunal found as a final fact finding authority that main services rendered by assessee, a company incorporated and tax resident in USA, to Indian company, was advertisement, publicity and sales promotion keeping in mind their mutual interests and in that context, the use of trademark, trade name etc, and other enumerated services referred to in the agreement with the assessee were incidental to main service- Tribunal thus rightly concluded that the

    38

    9265/Del/2019 & 9689/Del/2019 payments received were neither in the nature of royalty under s. 9(l)(vi), Expln. 2 not in the nature of fee for technical services under s. 9(1) (vii), Expln. 2, but business income and assessee

    not having any PE in India such business income was not

    taxable in India- j There was nothing on record to show that

    the agreement was a colourable device- Such findings of fact

    having not been challenged as perverse, no substantial

    question of law arose out of the order of the Tribunal"

    9. So, following the decision rendered by Hon'ble Delhi High Court in case of Director of Income-tax vs. Sheraton International Inc. (supra), we are of the considered view that the revenue received by the assessee for providing centralized services is not in the nature of Fee for Technical Services (FTS) u/s 9( I )(vi) Explanation 2, but it is a business income. Since the assessee is not having any PE in India, its business income earned is not taxable in India.

    under:-

    10. So, in view of what has been discussed above, we find no illegality or perversity in the impugned order passed by the Id. CIT (A), hence present appeal filed by the Revenue is hereby dismissed."

    26. The aforesaid decision was upheld by the Hon'ble Jurisdictional High Court while dismissing Revenue's Appeal. The same view was reiterated by the Tribunal while deciding assessee's appeal in assessment year 2011-12 in ITA No. 203/Del/2016, dated 18.12.2018. It is relevant to observe, the aforesaid decisions of the Coordinate Bench have been upheld by the Hon'ble Jurisdictional High Court while dismissing Revenue's appeals. Identical is the factual position in assessment year 2013- 14, wherein, the Tribunal decided the issue in favour of the assessee in ITA No. 5144/Del/2016, dated 18.11.2019 and the

    39

    9265/Del/2019 & 9689/Del/2019 Hon'ble Jurisdictional High Court has upheld the decision of the Tribunal.

    27. Thus, keeping in view our detailed reasoning, hereinabove,

    and the ratio laid down in the binding judicial precedents rendered in assessee's own case as well as in case of group company, viz, Sheraton International Inc., cited before us, we have no hesitation in holding that the fee received by the assessee under the Centralized Services Agreement cannot be treated as FIS either under Article 12(4)(a) or 12(4)(b) of the India-US Tax Treaty. As a natural corollary, it can only be treated as business income of the assessee. Hence, in absence of a PE in India, it will not be taxable.

    28. For the sake of completeness, we must observe, in course of hearing, learned Departmental Representative has relied upon some judicial precedents to drive home the point that the payment received towards centralized services fee is in the nature of FIS under Article 12(4)(a) of the Treaty. In this context, we must observe, after carefully examining the decisions of the Coordinate Bench in case of Marriott Hotel (supra), we are of the view that it is clearly distinguishable on facts. On a reading of the decision, it is very much clear that after examining the

    40

    9265/Del/2019 & 9689/Del/2019 agreements entered into with the Indian hotels, the Bench has recorded a finding of fact that the agreements are

    interrelated/interlinked in essence that they refer to each other. Further, the Bench has observed that for all practical purposes,

    the clients (Indian hotels) have construed all the agreements as a single agreement for the purpose to promote brand. Thus, in this

    factual context, the Bench has concluded that the assessee has

    split up the royalty received into different segments. However, in the appeals before us, there are no such findings by the

    departmental authorities which can demonstrate that for all

    practical purposes the License Fee Agreement and Centralized

    Services Agreement are to be construed as one agreement and

    has been so understood by the Indian clients. The case of JC

    Bamford Excavators Ltd. (supra) is also factually distinguishable. Therefore, in our considered opinion, the decisions cited by

    learned Departmental Representative would be of no help to

    advance the case of the Revenue.

    29. In view of the aforesaid, we direct the Assessing Officer to

    delete the addition.

    41

    9265/Del/2019 & 9689/Del/2019 ITA No. 2012/Del/2019 for AY : 2015-16 ITA No. 2013/Del/2019 for AY : 2015-16

    ITA No.2015/Del/2019 for AY : 2015-16 30. The factual position in these appeals are, more or less, identical to ITA No. 2011/Del/2019 decided in the earlier part of

    the order. Hence, our decision therein would apply mutatis

    mutandis to all these appeals. Accordingly, additions are deleted.

    ITA No.9265/Del/2019 for AY : 2016-17

    ITA No.9689/Del/2019 for AY : 2016-17 31. The present appeals stand in a slightly different factual footing, as, in contrast to the other assesses, in the present case,

    the assessees have entered into a single agreement with the

    Indian hotel owners to operate hotels in India under their

    respective brand names. The agreements also provide for

    rendering of hotel related services by the assessees, such as,

    marketing, reservation and allied services. The assessees have

    received royalty/license fee for license to use the brand name

    which has been offered to tax in India. Insofar as, fee received for

    marketing, reservation and allied services, the assessees have

    claimed it as business income, hence, not taxable in India in

    absence of a PE. However, the departmental authorities have

    treated it as FIS under Article 12(4)(a) of the India-US Tax Treaty.

    42

    9265/Del/2019 & 9689/Del/2019 32. We have heard Shri Pradip Dinodia, learned counsel for the assessee and Shri Sanjay Kumar, learned Departmental

    Representative. Though, the only differentiating factor in these

    appeals is, the assessees have entered into a single agreement for license to use brand name and provision of centralized services,

    however, all other facts relating to centralized service fee are

    identical to the facts involved in the appeals related to other

    assessees dealt by us in earlier part of the order. In fact, while disposing of the objections of the assessee in the impugned

    assessment year, learned DRP has followed its directions in

    assessment year 2015-16. In assessment year 2015-16, though,

    learned DRP has agreed that the nature of service fee received by

    the assessees is identical to the receipts in case of Sheraton

    International Inc., however, the ratio laid down in case of

    Sheraton International Inc. (supra) was not applied only for the

    reason that the applicability of Article 12(4)(a) was not examined in case of Sheraton International Inc. (supra). We have already

    deliberated how the aforesaid finding of the departmental

    authorities are thoroughly misconceived and not borne out from

    the materials on record. We have noticed, observations of the

    Tribunal in case of Sheraton International Inc. (supra) reproduced

    43

    9265/Del/2019 & 9689/Del/2019 in the earlier part of the order would clearly reveal that the applicability of Article 12(4)(a) of the treaty to the centralized service fee was examined and discarded. Therefore, the basic

    premises on which the departmental authorities have not applied

    the decision of Sheraton International Inc. (supra) are flawed.

    Merely because the grant of license to use brand name and

    provision of centralized services are contained in a single

    agreement, it cannot be said that centralized services, which

    includes marketing, promotion, reservation and other allied

    services flow out of grant of license to make them ancillary and

    subsidiary to grant of license. Even, the quantum of service fee

    received if compared to the royalty income, would not make it

    ancillary and subsidiary so as to make it FIS under article 12(4(a) of the treaty. In our view, service fee received by the assessees

    would clearly fit in to the illustration given in example 2 of MoU to India-USA DTAA.

    33. Therefore, after in depth analysis of the relevant facts arising in these appeals, the agreement between the assessees and the Indian hotels and other materials on record, we are of the view that our reasoning given in case of Starwood Hotels & Resorts Worldwide Inc. in ITA No.2011/Del/2019, in the earlier part of

    44

    9265/Del/2019 & 9689/Del/2019 the order, would equally apply to these appeals, as well, as it cannot be said that the payment received towards centralized

    service fee is ancillary and subsidiary to the license fee.

    Accordingly, we delete the additions.

    34. To sum up, all the appeals are allowed, as indicated above. Order pronounced in the open court on 29 th April, 2022

    Sd/- Sd/- (G.S. PANNU) (SAKTIJIT DEY)

    PRESIDENT JUDICIAL MEMBER

    Dated: 29th April, 2022. RK/-

    Copy forwarded to:

    1. Appellant

    2. Respondent

    3. CIT

    4. CIT(A)

    5. DR

    Asst. Registrar, ITAT, New Delhi

    45

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