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Smart Summary

Structured Summary of the Income Tax Appellate Tribunal Order (Delhi Bench 'D')

Factual and Procedural Background

The appeals arise from assessment orders in respect of M/s. Russell Reynolds Associates Inc., a United States company engaged in human-resources advisory services, for assessment years 2013-14 and 2014-15 (ITA No.1165/Del/2019 and ITA No.1166/Del/2019). The assessee filed returns reporting royalty income under Article 12(3) of the India–USA Double Taxation Avoidance Agreement (DTAA) relating to licensing of intellectual property (trademarks/databases) and also received receipts for support services and reimbursements of training-related expenses from its Indian associate Russell Reynolds Associates India Private Limited (RRAIPL).

The assessing officer (Dy. Commissioner of Income Tax, International Taxation) treated amounts received for support services and certain reimbursements as "Fees for Included Services" (FIS) under Article 12(4) of the India–USA DTAA and assessed them accordingly. On appeal the Commissioner of Income Tax (Appeals) (CIT(A)) granted partial relief: he held that support services did not meet the "make available" requirement of Article 12(4)(b) but nonetheless treated those receipts as FIS under Article 12(4)(a) (ancillary and subsidiary services). The CIT(A) also confirmed that the reimbursement of actual training expenses met the "make available" requirement of Article 12(4)(b).

The assessee challenged the CIT(A)'s conclusions before the Income Tax Appellate Tribunal (ITAT), Delhi Bench, raising grounds that (inter alia) support services were not FIS (and were managerial or mere cost reimbursements) and that training reimbursements did not "make available" technology/skill and were not taxable as FIS.

Legal Issues Presented

  1. Whether the amount received for providing "support services" (Rs. 1,607,675) to the Indian associate constitutes "Fees for Included Services" under Article 12(4)(a) of the India–USA DTAA (i.e., whether such services are technical/consultancy and ancillary/subsidiary to the application or enjoyment of the licensed right)?
  2. Whether the reimbursement of training expenses (Rs. 919,388 for A.Y.2013-14) constitutes "Fees for Included Services" under Article 12(4)(b) of the India–USA DTAA by virtue of satisfying the "make available" requirement (i.e., transfer or making available of technical knowledge, experience, skill, know‑how or processes)?
  3. Related procedural contention: whether the assessee was denied opportunity of being heard in relation to taxable characterization of the receipts (raised but not treated as dispositive by the ITAT).

Arguments of the Parties

Appellant's Arguments

  • The support services (finance, HR, information systems, corporate communication, legal services) were provided on a cost‑to‑cost basis (no markup) under a Service Agreement and are not technical or consultancy services within the definition of FIS under Article 12(4). Managerial services are excluded from Article 12(4) and thus the receipts cannot be taxed as FIS under the Treaty.
  • The definition of FIS in Article 12(4) is narrower than the domestic definition of FTS under section 9(1)(vii) and managerial services, though possibly covered by domestic law, are not covered by the Treaty’s definition.
  • The support services were day‑to‑day/managerial in nature and not ancillary and subsidiary to the licensing agreement; the five memorandum factors for establishing ancillary/subsidiary nature were not satisfied.
  • The reimbursement of training expenses reflected pure reimbursement of third‑party costs (boarding, travel, food) and on‑boarding/orientation training for new recruits. There was no transfer of technical knowledge, plan, design or know‑how; the reimbursements contained no profit element and thus are not taxable as FIS under Article 12(4)(b).
  • The assessee relied on prior administrative and judicial pronouncements (AAR and Tribunal/High Court decisions) to demonstrate that managerial services and simple training/reimbursements do not equate to FIS or satisfy "make available".

Respondent's (Revenue) Arguments

  • The revenue pointed out that the assessee had earlier submitted whole receipts in the original return and subsequently changed its stance when filing a revised return offering only royalty income — implying an inconsistent or changing position.
  • The Revenue supported the CIT(A)'s reasoning that the receipts for support services were ancillary and subsidiary to the licence arrangement and thus taxable under Article 12(4)(a) relying on the memorandum to the Treaty and the CIT(A)'s application of the five illustrative factors.
  • The Revenue supported the CIT(A)'s conclusion that certain training receipts satisfied the "make available" requirement and were therefore taxable as FIS under Article 12(4)(b).

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Invensys Systems Inc. 317 ITR 438 (AAR) Observation that services which have the trappings of technical or consultancy services may, on substance and predominant nature, be managerial and thus excluded from FIS. Cited by the assessee and noted by the Tribunal to support the contention that services may be managerial in substance even if some technical elements exist; Tribunal relied on the principle to conclude the FAA erred in treating services as FIS without a finding of consultancy/technical nature.
Intertek Testing Services India (P.) Ltd. In re [2008] 307 ITR 418 (AAR - New Delhi) Authority discussing nature of services (technical/consultancy versus managerial) in context of FTS/FIS. Referred to by the assessee to support the submission that managerial services fall outside the Treaty’s FIS definition; Tribunal noted these authorities in evaluating the nature of services.
J.K. (Bombay) Limited v. CBDT [1979] 118 ITR 312 Historical authority cited among precedents on categorisation of services and their taxability (as cited in the order). Listed among authorities relied upon by the assessee; the Tribunal referenced this grouping while considering prior decisions on characterisation of services.
P No 28 of 1999, In re (242 ITR 208) Earlier ruling referenced in the context of services classification. Included in the set of precedents cited by the assessee; the Tribunal considered the broader jurisprudential context when assessing the nature of services.
Sterio (Steria) India Ltd. [2016] 72 taxmann.com 1 (Delhi HC) Held that managerial services are excluded from the definition of fees for technical services under the India–UK DTAA; payments for managerial services cannot be taxed as FTS and are not liable to withholding under s.195. Relied upon by the assessee; Tribunal invoked this High Court decision to bolster the view that managerial services fall outside the Treaty’s FIS/FTS scope and to support reversal of FAA’s treatment.
Renaissance Services BV v. Deputy Director of Income-tax (International Taxation)-2(1), Mumbai [2018] 94 taxmann.com 465 (Mumbai-Trib.) Holds that the onus is on revenue to demonstrate that services involve transfer of technology to invoke the 'make available' clause. The Tribunal cited Renaissance to emphasize that revenue must show transfer/making‑available of technology or skills; used to conclude that the CIT(A)'s finding on training was not supported by evidence of "make available".
HITT Holland Institute of Traffic Technology B.V. v. Deputy Director of Income-tax (International Taxation)-1, Kolkata [2017] 78 taxmann.com 101 (Kolkata-Trib.) Cited in the context of training and whether it amounts to "making available" technology/skills. Relied upon by the assessee and considered by the Tribunal as part of a line of authorities showing training which does not transfer technology is not FIS.
Lloyds Register Industrial Services (India) (P.) Ltd. v. ACIT [2010] 36 SOT 293 (Mumbai) Held that expenses on training employees (to inspect equipment, enabling them to perform work) did not constitute payments for technical services; trainees acquired inputs to perform work rather than transferred technology. Referred to by both parties in debate on training; Tribunal used this authority to support the conclusion that the training/onboarding here did not make available technology and thus was not FIS.
Income-tax Officer, International Taxation-II v. Veeda Clinical Research (P.) Ltd. [2011/2013 references in text] Tribunal held that training services to employees that are general in nature and do not involve transfer of technology are not taxable as FTS/FIS. Quoted by the Tribunal (and by appellant) to support the proposition that general training/onboarding does not satisfy the "make available" requirement; influenced Tribunal's reversal of FAA on training receipts.
ACIT v. PCI Ltd. (2011) 12 taxmann.com 59 (Delhi HC) The Delhi High Court observed payments for training customers to use imported equipment did not constitute FTS. Referred to in the line of authorities showing that product‑use/training does not necessarily amount to transfer of technology; Tribunal considered this when assessing the nature of training here.
Ershisanye Construction Group India (P) Ltd. v. DCIT (2017) 84 taxmann.com 108 (Kol.) Tribunal observed that payments for English language training of engineers did not constitute FTS. Included among precedents the Tribunal relied on to show training without technology transfer is not FIS; used to support reversal on the training issue.
Wockhardt Ltd. v. ACIT (2011) 10 taxmann.com 208 (Mumbai) Held that sharing management experience/business strategies could not be termed technical services. Cited to support the assessee's contention that managerial/management‑experience services are not technical or consultancy services within the Treaty; considered in Tribunal's evaluation of support services.
John Deere Equipment (P.) Ltd. v. Deputy Commissioner of Income-tax (IT)-1, Pune [2019] 108 taxmann.com 295 (Pune-Trib.) Cited in support of the proposition that training to familiarise employees with operations/business model is not "making available" technology. Relied upon by the assessee and considered by the Tribunal in concluding the training reimbursements did not make available skill/knowledge within the Treaty meaning.
Reliance General Insurance Co. Ltd. v. Income-tax Officer (IT) TDS, Mumbai [2018] 97 taxmann.com 350 (Mumbai-Trib.) Cited among decisions supporting that certain reimbursements/arrangements are not chargeable as FIS where no technology/know‑how is made available. Part of the assemblage of authorities the Tribunal took into account when concluding that training reimbursements were mere cost recoveries and not taxable FIS.

Court's Reasoning and Analysis

The Tribunal's analysis proceeded in discrete steps, driven by a textual reading of Article 12 of the India–USA DTAA and the memorandum to the Treaty reproduced in the record:

  1. Treaty interpretation: The Tribunal emphasised that paragraph 4 of Article 12 refers expressly to "rendering any technical or consultancy services" and therefore, prima facie, only services of that nature can be treated as falling within paragraph 4(a) (ancillary and subsidiary services) or paragraph 4(b) (those that "make available" technical knowledge/skill/processes). The Tribunal found it inaccurate to apply paragraph 4(a) merely because royalties were received under paragraph 3; paragraph 4(a) still requires that services be technical/consultancy in nature.
  2. Error in FAA's approach on support services: The Tribunal noted that the CIT(A) (FAA) had relied on the memorandum's illustrative factors (the five factors) and Example 1 to hold that support services were ancillary and subsidiary to the licence and hence FIS under paragraph 4(a). However, the Tribunal found that the FAA did not make a categorical finding that the services were in the nature of consultancy or technical services. In fact, the FAA itself had observed the receipts "cover a large spectrum" and would "necessarily qualify as managerial services." Because managerial services are not covered by Article 12(4), the FAA erred in classifying them as FIS under paragraph 4(a).
  3. Factual assessment of agreements and sequencing: The Tribunal examined the contractual record. It noted there were separate agreements — a Service Agreement (effective 1 January 2011) and a Licensing Agreement (effective 1 January 2012). The Tribunal observed there was no recital in the licensing agreement indicating that the services were necessary for the effective application or enjoyment of the trademark licence. The Tribunal also found that the services were not shown to be customarily provided in licensing arrangements for trademarks, and the service receipts were not an insubstantial portion relative to the royalty receipts. These factual findings undermined the FAA's conclusion that the five memorandum factors were satisfied and that the predominant purpose of the arrangements was the grant of licence.
  4. Training reimbursements and the "make available" test: The Tribunal reviewed the nature of the training/onboarding workshops. It concluded that these programmes were orientation/onboarding events for newly recruited consultants designed to familiarise them with job roles, business model, policies and procedures, travel and boarding expenses being reimbursed. There was no evidence of transfer of technical knowledge, processes, technical plan or design. The FAA's succinct statement that "skill is being imported" lacked cogent reasoning and evidential support. Hence the CIT(A)'s conclusion that the reimbursements satisfied the "make available" requirement of Article 12(4)(b) was unsustainable.
  5. Reliance on jurisprudence: The Tribunal considered a number of tribunal and High Court decisions cited by the parties concerning the distinction between managerial services/ordinary training and technical services that "make available" technology. Key authorities (for example, Renaissance, Lloyds Register, Veeda decisions and Steria Delhi HC) were taken to show that revenue bears the onus to demonstrate transfer/making‑available of technology and that general training or managerial support does not, by itself, satisfy the Treaty criteria for FIS.
  6. Conclusion on merits: On that combined textual and factual basis the Tribunal held that the FAA erred in law in (a) characterising the support services as FIS under Article 12(4)(a) without a finding of technical/consultancy nature and (b) treating the training reimbursements as FIS under Article 12(4)(b) when there was no evidence of making available of technical knowledge/skill/processes.

Holding and Implications

Holding: Both appeals are allowed.

The Tribunal sustained both grounds raised by the assessee: it reversed the CIT(A)'s findings that (i) support services receipts were FIS under Article 12(4)(a) and (ii) training reimbursements satisfied the "make available" requirement under Article 12(4)(b). The Tribunal specifically reversed additions in respect of the contested amounts (including the training amounts of Rs. 9,19,388 for A.Y.2013-14 and Rs.10,94,422 for A.Y.2014-15 as set out in the order).

Implications:

  • Direct effect: The immediate consequence is the reversal of the CIT(A)'s taxation of the contested support‑service receipts and the training‑related reimbursements for the assessment years in question, resulting in the appeals being allowed in favour of the assessee.
  • No broader precedent announced: The Tribunal's order applies the Treaty text, the memorandum and existing case law to the facts before it; the order does not purport to create a novel judicial principle beyond applying established interpretative rules and precedents. The decision emphasises that (a) paragraph 4 of Article 12 must be read to require technical/consultancy character for paragraph 4(a) to apply and (b) revenue must prove "making available" to attract paragraph 4(b).

Note: This summary is strictly based on the content of the provided opinion and does not add or infer facts beyond that record.

    Russel Reynolds Associates Inc., New Delhi v. DCIT (International Taxation), New Delhi

    IN THE INCOME TAX APPELLATE TRIBUNAL DELHI

    (DELHI BENCH 'D' : NEW DELHI)

    BEFORE SH. ANIL CHATURVEDI, ACCOUNTANT MEMBER

    AND

    SH. ANUBHAV SHARMA, JUDICIAL MEMBER

    ITA No.1165/Del/2019

    (Assessment Year : 2013-14) ITA No.1166/Del/2019

    (Assessment Year : 2014-15)

    M/s. Russell Reynolds Associates Inc. C/o. Mr. S.K.Aggarwal, CA BSR & Co. LLP, Building No. th 10, 8 Floor, Tower-B, DLF Cyber City, Phase-II, Gurgaon-1 PAN : AALFR6258CVs.DCIT (International Taxation) New Delhi
    (APPELLANT)(RESPONDENT)
    Assessee byShri S.K.Aggarwal, CA
    Revenue bySh. Sanjay Kumar, Sr. DR
    Date of hearing:06.04.2022
    Date of Pronouncement:26.04.2022

    ORDER

    PER ANUBHAV SHARMA, JM: The assessee has preferred these appeals against the orders dated 13.11.2018 of the Commissioner of Income Tax (Appeal)- 43, New Delhi in

    1

    appeal no. 121/2016-17 for the assessment year 2013-14 and appeal no. 269/2016-17 for the assessment year 2014-15. The ITA No. 1165/Del/2019, A.Y. 2013-14 arises out of assessment order dated 07.04.2016 & the ITA No. 1166/Del/2019, A.Y. 2014-15 arises out of order dated 30.01.2017 passed by the Dy. Commissioner of Income Tax, International Taxation, Circle 3(1)(1), New Delhi. However, as the issues involved are common the same are taken up together for the convenience and to avoid contradictory findings but taking up grounds of ITA No. 1165/Del/2019 for A.Y. 2013-14 to be representative.

    1. Background : 1.1.1 The Appellant was incorporated under the laws of the United States of America ("USA") on September 29, 1969. The Appellant is engaged in the business of providing human resources advisory services to its clients, on recruiting and retaining senior level executives and further assisting them in mitigating the risks associated with senior level appointment. It also provides management support services to its group companies.

    1.1.2 The Appellant filed its Income-tax return for relevant assessment showing income being royalty income received from Russell Reynolds Associates India Private Limited ('RRAIPL') in terms of 'Licensing Agreement' for use of Intellectual Property Rights ('IPRs') like trademarks / trade names and 'Information Technology Licensing Agreement' for use of databases, etc. as per Article 12(3) of the India- USA DTAA.

    1.2 The Deputy Commissioner of Income-tax, Circle 3(1 )(1), International Tax, New Delhi (hereinafter referred to as the 'Ld. AO') passed the assessment

    2

    order under section 143(3) of the Income-tax Act, 1961 ('the Act'), assessing the income inter alia adding to income the amount of support services as per 'Services Agreement" and reimbursement of expenses as per 'Cost Reimbursement Agreement" as Fees for Included Services ('FIS') under Article 12(4)(b) of India-USA DTAA ( hereinafter also referred as 'the Treaty') by holding that such services meet the condition of "make available"

    of technical knowledge, experience, skill, knowhow, etc.,

    1.3 The appeal filed by the Appellant company against the above assessment order was disposed by the Learned Commissioner of Income-Tax (Appeals) wherein partial relief was granted but following additions to the income in the assessment order were confirmed.

    1.4 In regard to the Support services as per 'Services Agreement'. The Ld. CIT(A) upheld the contention of the assessee that the said services do not meet the condition of "make available" in Article 12(4)(b) of India-USA DTAA but upheld the addition as FIS under Article 12(4)(a) of the treaty by alleging that the said services are ancillary and subsidiary to the application and enjoyment of the right in Article 12(3) of the treaty.

    1.5 In regard to reimbursement of actual training expenses as per "Cost Reimbursement Agreement". Ld. CIT(A) confirmed the assessment order by holding that it meets the requirement of "make available" under Article 12(4)(b) of the treaty.

    2. Aggrieved by the order of Ld. First Appellate Authority, Ld. CIT(A) the appeal has been preferred raising following grounds :

    3

    1. Amount received for providing 'Support Service' treated as Fees for Included Services (FIS)

    1.1. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, in treating the amount received for providing 'support services' of Rs.1,607,675 as FIS under paragraph 4(a) of Article 12 of the India-USA Double Taxation Avoidance Agreement ("India-US DTAA") that is being ancillary and subsidiary to the application or enjoyment of the right, property or information for which royalty is received by the Appellant.

    1.2. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, in applying provisions of paragraph 4(a) of Article 12 of India-US DTAA and having failed to appreciate that the support services are to be governed by paragraph 4(b) of Article 12 of the India-US DTAA and do not 'make available' technical knowledge, experience, skill, know-how to Russell Reynolds Associates India Private Limited ('RRAIPL') as per restrictive definition of FIS in Article 12 of India-US DTAA.

    1.3. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, in categorizing the amount received for providing 'support services' from RRAIPL as fee for consultancy/technical services, without appreciating the fact that such services are rendered for day to day management of work of RRAIPL and qualify as 'managerial' services, which is not chargeable to tax as per Article 12 of India-US DTAA.

    1.4. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, having failed to appreciate that receipts from support services is not 'income' per se in the hands of the recipient in absence of any profit element and accordingly is not chargeable to tax in India.

    4

    1.5. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, in not providing the Appellant any show cause or reasonable opportunity of being heard, while deeming receipt of Rs. 1,607,675, to be Appellant's taxable income under paragraph 4(a) of Article 12 of the India-US DTAA.

    2. Reimbursement of 'Training Expenses' treated as FIS

    2.1. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, in treating the reimbursement of 'training expenses' of Rs. 919,388 from RRAIPL as FIS under paragraph (4)(b) of Article 12 of India-US DTAA.

    2.2. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, having failed to appreciate that reimbursement of training expenses is not 'income' per se in the hands of the recipient in absence of any profit element and accordingly is not chargeable to tax in India.

    2.3. The Hon'ble CIT(A), has erred on the facts and circumstances of the case and in law, in not appreciating the fact that, such 'cost reimbursements' of training expenses do not 'make available' technical knowledge, experience, skill, know-how to RRAIPL, as per restrictive definition of FIS in Article 12 of the India-US DTAA.

    The Appellant craves leave to add, alter, amend and / or modify any of the grounds of appeal at or before the hearing of the appeal.

    The Appellant prays for appropriate relief based on said grounds of appeal and the facts and circumstances of the case."

    3. Heard the ld. Counsel for the appellant-assessee and the ld. Sr. DR and perused the record. The determination of issues as raised ground wise is as follows :-

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    GROUND NO. 1 4. In regard to this ground it was contended that appellant merely provides support services like finance services, human resources services, information systems for use of worldwide systems of communications, corporate communication and legal services as per Service Agreement dated 12.03.2012 which was effective from 1st January, 2011 and the Indian Associate Company, RRAIPL, use to compensate the assessee for providing the aforesaid services for an amount equal to proportionate of the provider cost i.e. without any mark up. It was submitted that the support services are not ancillary and subsidiary to the services provided under the licensing agreement under Article 12 (4)(a) of the treaty as held by Ld. F.A.A. Ld. Counsel relied the provisions of treaty to submit that following conditions should be fulfilled for a receipt to be taxable as FIS :

    i. The services should be technical or consultancy in nature (the definition excludes managerial services), and

    ii. Such services should be ancillary and subsidiary to the applicable or enjoyment of a right, property or information for which payment for royalty is received [ Article 2(4)(a)], or

    iii. Such services should make available technical knowledge, experience, skill, know-how, etc. [Article 12(4)(b)].

    4.1 It was submitted that the definition of FIS under Article 12(4) does not include managerial services and is restricted to only technical or consultancy services and this definition of FIS under Article 12(4) of 'The Treaty' is

    6

    narrower than the definition of FTS under section 9(1)(vii) of the Act. Ld. Counsel submitted that managerial services though fall in the definition of FTS under the Act. The same do not constitute FIS under 'The Treaty'. It was submitted that the nature of services were such which were required by the RRAIPL on day to day basis for running its business and are not managerial in nature. Ld. Counsel specially relied the observations of AAR in the case of

    Invensys Systems Inc. 317 ITR 438 (AAR) and referred to para 8.2 where AAR observed :

    " Though some of the services required to be performed under the agreement have the trappings of technical or consultancy services, looking at the substance and the predominant nature of the services, they primarily fall under the category of 'managerial'." He also referred to the case of (i) Intertek Testing Services India (P.) Ltd. In re [2008] 307 ITR 418 (AAR-New Delhi) (ii) Invensys Systems Inc. 317 ITR 438 (AAR)

    (iii) J.K. (Bombay) Limited v. CBDT [1979] 118 ITR 312 (iv) P No 28 of 1999, In re (242 ITR 208)."

    4.2 Referring to the case of Sterio India Ltd. [2016] 72 taxmann.com 1 (Delhi HC), he submitted that the issue before Hon'ble Jurisdictional Delhi High Court was that Steria France was providing to Steria India centralized services like legal finance, human resources, communication risk control, information systems, controlling and consolidation, delivery and industrialization, technology and management information services. The issue was whether the above services are managerial in nature and therefore, do not fall under the definition of FIS under Article 13 of the India-UK DTAA. The

    7

    India-UK DTAA also exclude managerial services from the definition of FTS like Article 12(4) of India-USA DTAA. The Hon'ble Delhi High Court held:

    "23. As regards the nature of the service being provided under the Management Services Agreement, again the Court is unable to find any case made out by the Revenue before the AAR that what was provided was anything other than the managerial service which in any event stands excluded in the definition of the "fees for technical services" under the Indo- UK DTAA. Consequently, this question also does not survive for consideration.

    24. For all of the above reasons, this Court finds that the impugned order dated 2nd May, 2014 of the AAR holding that the payment made by the Petitioner for the managerial services provided by Steria France should be treated as fee for technical services in respect of which tax had to be withheld under Section 195 of the Act, is unsustainable in law. The questions posed by the I Petitioner before the AAR are accordingly answered as under:

    (i) The payment made by the Petitioner to Steria France for the managerial services provided by: the latter cannot be taxed as fee for technical services; and

    (ii) The said payments are not liable to withholding of tax under Section 195 of the Act. "

    4.3 Ld. Counsel submitted that the MOU under the treaty provides for five factors which are relevant to determine the satisfaction to consider a service to be ancillary and subsidiary to the application or enjoyment of some right, property or information for which the payment described paragraph 3(a)(b) is made. It was submitted that these five factors are not fulfilled in the case of assessee.

    8

    4.4 On the other hand the Ld DR submitted that before the Ld. First Appellate Authority the assessee had submitted that the services are not managerial in nature and he referred to paragraph 5.5.3 of the order of CIT(A). It was submitted that now the assessee claims that services were managerial in nature and wants to take shelter of Article 12. It was submitted that in the original return of the assessee and entire receipts were submitted to tax but the revised return only the revenue received under the head royalty has been offered to tax and which shows that there was change of stands without any justification. It was submitted that the ld. First Appellate Authority has given cogent reasoning while interpreting the services agreement in terms of the memorandum to the treaty.

    5 At outset it is reasonable to hold that there is no substance in the arguments submitted on behalf of the revenue that assessee cannot change stand as first all the receipts were submitted for tax but under revised return only royalty income was submitted because it is settled proposition of law that there cannot be any estoppel upon the assessee. If a particular income is not taxable under the Income Tax Act, it cannot be taxed on the basis of estoppel or any other equitable doctrine. Equity is out of place in tax law; a particular income is either eligible to tax under the taxing statute or it is not. If it is not, the Tax Authority has no power to impose tax on the said income.

    6. Now on merits of the ground. This ground primarily concerns services arising out of Service Agreement and it can be observed that the learned FAA primarily relied the memorandum to the India US Treaty along with example to reach to the conclusion that the consideration received for support serves are

    9

    in the nature of fee for included services to be categorised within paragraph 4(a) of the India US Treaty. As for convenience of discussion, the relevant para 3 and para 4 of 'The Treaty' are reproduced below :

    "3. The term "royalties" as used in this article means :

    a. payment of any kind received as consideration for the use of, or the right to use, any copyright of a literary, artistic, or scientific work, including cinematograph films or work on film, tape or other means of reproduction for use in connection with radio or television broadcasting, any patent, trademark, design or model, plan, secret formula or process, or for information concerning industrial, commercial or scientific experience, including gains derived from the alienation of any such right or property which are contingent on the productivity, use or disposition thereof; and b. payments of any kind received as consideration for the use of, or the right to use, any industrial, commercial or scientific equipment, other than payments derived by an enterprise described in paragraph 1 of article 8 (Shipping and Air Transport) from activities described in paragraph 2(c) or 3 of article 8.

    4. For purposes of this article, "fees for included services" means payments of any kind to any person in consideration for the rendering of any technical or consultancy services (including through the provision of services of technical or other personnel) if such services:

    a. are ancillary and subsidiary to the application or enjoyment of the right, property or information for which a payment described in paragraph 3 is received; or b. make available technical knowledge, experience, skill, know-how or processes, consist of the development and transfer of a technical plan or technical design."

    10

    7. The bare perusal and patent interpretation of para 4 of Article 12 of 'The Treaty' makes it explicit that it is only in regard to "rendering any technical or consultancy services" a finding can be given that they are ancillary and subsidiary for the purpose of para 4(a). Learned FAA has fallen in error in distinguishing para 4(a) and para 4(b) in a manner that as for para 4(a) there is no requirement that the services should be of the nature technical or consultancy and only receipt of Royalty as per para 3 of the Treaty, makes para 4(a) applicable.

    7.1 In this context, in para No. 5.9 of its order, learned FAA has observed that "by implication", the consideration which are received by the assessee need to be tested for taxability under paragraph 4(a) of Article 12 in terms of memorandum to the Treaty. Again, for the convenience, para 5.5.9 is reproduced along with findings given by the learned FAA in para 5.5.10 :

    "5.5.9 In this case there is an admitted and undisputed consideration received which has been stated as royalty and taxed under paragraph 3 of Article 12 of the Treaty. Therefore, by implication the consideration which are received by the appellant need to be tested for the taxability under the paragraph 4(a) of the Article 12. The Example 7 quoted in the Sheraton order from the memorandum to the Treaty is also with reference to the Article 12(4)(b). The Memorandum to the India US treaty also explains the taxability under paragraph 4(a) through Example 1. This is quoted in the extract of the Memorandum hereunder.

    "Paragraph 4(a)

    Paragraph 4(a) of Article 12 refers to technical or consultancy services that are ancillary and subsidiary to the application or enjoyment of any right, property, or information for which a

    11

    payment described in paragraph 3(a) or (b) is received. Thus, paragraph 4(a) includes a technical and consultancy services that are ancillary and subsidiary to the application or enjoyment of an intangible for which a royalty is received under a licence or sale as described in paragraph 3(a), as well as those ancillary and subsidiary to the application or enjoyment of industrial, commercial, or scientific equipment for which a royalty is received under a lease as described in paragraph 3(b).

    It is understood that, in order for a service fee to be considered

    "ancillary and subsidiary" to the application or enjoyment of some right, property, or information ' for a payment described in paragraph 3(a) or (b) is received, the service must be related to the application or enjoyment of the right, property, or information. In addition, the clearly predoment purpose of the arrangement under which the payment of the service fee and such other payments are made must be the application or enjoyment of the right, property, or information described in paragraph 3. The question of whether the service is related to the application or enjoyment of right, property, or information described in paragraph 3 and whether the clearly predominant purpose of the arrangement is such application or enjoyment must be determined by reference to the facts and circumstances of each case. Factors which may be relevant to such determination (although not necessarily controlling) include :

    1. The extent to which the services in question facilitate the effective application or enjoyment of the right, property, or information described in paragraph 3;

    2. The extent to which such services are customarily provided in the ordinary course of business arrangements involving royalties described in paragraph 3;

    3. Whether the amount paid for the services (or which would be paid by parties operating at arm's length) is an insubstantial portion of the combined payments for the services

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    and the right, property, or information described in paragraph 3 ;

    4. Whether the payment made for the services and the royalty described in paragraph 3 are made under a single contract (or a set of related contracts); and

    5. Whether the person performing the services is the same person as, or a related person to, the person receiving the royalties described in paragraph 3 (for this purpose, persons are considered related if their relationship is described in Article 9 (Associated Enterprises) or if the person providing the service is doing so in connection with an overall arrangement which includes the payer and recipient of the royalties].

    To the extent that services are not considered ancillary and subsidiary to the application or enjoyment of some right, property, or information for which a royalty payment under paragraph 3 is made, such services shall be considered

    "included services" only to the extent that they are described in paragraph 4(b).

    Example 1

    Facts :

    A U.S. manufacturer grants rights to an Indian company to use manufacturing processes in which the transferor has exclusive rights by virtue of process, patents or the protection otherwise extended by law to the owner of a process. As part of the contractual arrangement, the U.S. manufacturer agrees to provide certain Consultancy services to the Indian company in order to improve the effectiveness of the latter's use of the processes. Such services include, for example, the provision of information and advice on sources of supply for materials needed in the manufacturing process, and on the development of sales and service literature for the manufactured product. The payment allocable to such services do not form a substantial part of the total consideration payable under the

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    contractual arrangement. Are the payments for these services fees for "included services"? Analysis:

    The payments are fees for included services. The services described in this example are ancillary and subsidiary to the use of manufacturing process protected by law as described in paragraph 3(a) of Article 12 because the services are related to the application or enjoyment of the intangible and the granting of the right to use the intangible as the clearly predominant purpose of the arrangement. Because the services are ancillary and subsidiary to the use of the manufacturing process, the fees for these services are considered for included services under paragraph 4(a) of Article 12, regardless of whether the services are described in paragraph 4(b). " 5.5.10 In fact the five determining factors for the classification of the consideration under paragraph 4(a) are clearly satisfied in the appellant's case. The predominant factor, in the appellant's case is the grant of license to use the name. This gives rise to royalty and all the other payments and agreements flow from the principle licensor - licensee arrangement. The considerations received for support services of Rs 16,07,675 are therefore in the nature of Fee for included services to be categorized within paragraph 4(a) of the Indo US treaty."

    8. As the Bench gives thoughtful consideration to the aforesaid, what immediately strikes is that the example relied by the learned FAA was in regard to the contractual arrangement of US manufacturer who had agreed to provide certain "consultancy services" to the Indian company. Thus, there it was an admitted fact that nature of services was 'consultancy services' as those services were considered related to the application or enjoyment of tangible.

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    However, that is not the case in the present matter. There is no categorical finding of the Ld.FAA that the support services were in the nature of consultancy or technical services. Rather it observed in Para 5.5.3 " In fact the receipts from services clearly indicate that the same cover a large spectrum of area and would necessarily qualify as managerial services.". As managerial services are not mentioned in Article 12 of the Treaty, so certainly by classifying the receipts to be from managerial services and then to include them in FTS, on basis of sub-clause 4(a) of Article 12, the Ld. FAA has committed the error.

    9. Furthermore, on perusal of licensing agreement effective from 1st January, 2012 submitted by the assessee on page No. 1 to 10 of the paper book (volume-2), it can be observed that the 'intangible' referred to in Article 1 means "the intellectual property set forth on appendix (i) hereto, which may be amended from time to time". Appendix I shows that it is a trade mark for use of which the licensing agreement was executed. There is no recital in the agreement which would indicate that the use of tangible by Indian Associate was in any way necessary for the effective application or enjoyment of right, property or information, for which the royalty was agreed to be paid. The services rendered were not customarily provided and it is also not so otherwise established by the Revenue on the basis of any cogent evidence that such services are customarily provided in cases of licensing agreements for the use of Trade Marks. The consideration for these services cannot be considered to be insubstantial portion, rather the matter of fact is that for assessment year 2013-14, the assessee received Rs.16,07,675/- in respect of support services and royalty income amounted to Rs.47,62,726/-. The most important factor

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    being that there are separate agreements for the licensing of the intangible and the service agreement. The copy of service agreement on record at page No. 50 - 58 of the paper book for the assessment year 2014-15, show that this agreement was effective from 1st January, 2011 while the licensing agreement was later in time in terms of being effective from 1st January, 2012. Thus, the learned FAA has fallen in error in squaring up the case of assessee in terms of memorandum to the Treaty and giving a finding that the predominant factor is the grant of license to use the name which gives rise to royalty and all other payments and agreement flow from principal licensor - licensee agreement. Thus the finding of Ld FAA, that the five determining factors for the classification of the consideration under paragraph 4(a) are clearly satisfied in the appellant's case is not sustainable. Thus, the findings of the learned FAA deserve to be reversed. The ground is sustained.

    Ground no 2 10. On behalf of the appellant it was submitted that the assessee incurs administrative expenses for on behalf of RRAIPL towards third parties which are subsequently re-charged from RRAIPL on cost to cost basis so the same cannot be classified in the nature of technical or consultancy services. It was submitted that the training and workshops organized on behalf of the Indian Associate was essentially and on boarding programming for its new joiners to understand these job profile and business model. The costs incurred on boarding, travelling upon the trainees was recovered. Therefore, there was no income elements embedded in the receipts. He relied the judgments in (i) Renaissance Services BV v. Deputy Director of Income-tax (International Taxation)-2(1), Mumbai [2018] 94 taxmann.com 465(Mumbai-Trib.) (ii)

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    HITT Holland Institute of Traffic Technology B.V. v. Deputy Director of Income-tax (International Taxation)-1, Kolkata [2017] 78 taxmann.com 101 (Kolkata-Trib.) (iii) Lloyds Register Industrial Services (India) (P.) Ltd. v. Assistant Commissioner of Income-tax, 8(2), Mumbai [2010] 36 SOT 293 (MUM.) (iv) Income-tax Officer, International Taxation-II v. Veeda Clinical Research (P.) Ltd. [2013] 35 taxmann.com 577 (Ahmedabad-Trib.) (v) John Deere Equipment (P.) Ltd. v. Deputy Commissioner of Income-tax (IT)-1, Pune [2019] 108 taxmann.com 295 (Pune-Trib.) (vi) Reliance General Insurance Co. Ltd. v. Income-tax Officer (IT) TDS, Mumbai [2018] 97 taxmann.com 350 (Mumbai-Trib.) to contend that by the purpose of training to merely familiarize the employees of associates company with operation and business model there is no element of

    "made available" for the purpose of Article 12. On the contrary the Ld DR supported the findings of Ld. CIT(A).

    11. At the outset reference can be made to the Mumbai Bench judgement in

    Renaissance Services Bv, Mumbai vs Ddit (It) 2(1), Mumbai (Supra) wher it held "We find ourselves to be in agreement with the view taken by the ITAT, Bangalore in the case of ITO Vs. Veeda Clinic Research P. Ltd. (2011) 13 taxmann.com21 (Bang), that in order to successfully invoke the coverage of training fees by 'make available' clause in the definition of technical services, the onus is on the revenue authorities to demonstrate that the services do involve transfer of technology." The Mumbai Bench had also considered following case laws;

    (i). Llyods Register Industrial Services (India) P. Ltd. vs. ACIT (2010) 36 SOT 293 (Mum) where the Tribunal observed that the expenses incurred by

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    the assessee which was engaged in the business of survey of ships, on the training of its employees who would inspect various mechanical and electrical equipments in the ship and ultimately issued a fitness certificate, could not be held as payments made for technical services. The Tribunal while concluding as hereinabove, observed that the employees by taking training from the Principal company had acquired only inputs to enable them to perform their work with desired state of efficiency.

    (ii). Ershisanye Construction Group India (P) Ltd. vs. DCIT (2017) 84 taxmann.com 108 (Kol) where the Tribunal had observed that payments which were made by a Chinese company in respect of training of Chinese engineers of the assessee in English language would not constitute FTS. (iii). ACIT Vs. PCI Ltd. (2011) 12 taxmann.com 59 (Delhi) where The Hon'ble Delhi High Court observed that payments made by the assessee to a non- resident party for training its personnel or customers to explain to the proposed buyers the salient features of the products imported by the assessee in India and to impart training to the customers to use the equipments cannot be held to be FTS.

    (iv). ITO Vs. Veeda Clinic Research P. Ltd. (2011) 13 taxmann.com21 (Bang), where Tribunal held that training services to the employees of the assessee company was general in nature, not involving any transfer of technology, the fees for providing such services was not taxable as FTS as per Article 13 of India-U.K tax treaty.

    (v). Wockhardt Ltd. Vs. ACIT (2011) 10 taxmann.com 208 (Mum) where Tribunal held that the services rendered by the employees of a non-resident

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    company being in the nature of sharing management experiences and business strategies could not be termed as technical services.

    12. Now coming to the case in hand as with regard to the training receipts, the learned FAA in para 5.4 of its order observed as below :

    "5.4. The examination of the aforesaid submission

    clearly shows that on boarding program annually enables the client to acquire the skills and extend the shop profile so that the are able to comfortably work as per the appellant's requirements. As a result, it is totally clear the training expenses clearly fall within the purview of Fee for included services as a skill is being imported to the receipt and at the same time to the Indian entity the service is being rendered. Therefore, the training receipts amounting to Rs.9,19,388 for 2013-14 satisfy the make available requirement and qualify as FIS under Article 12(4)(b) of the India US Treaty. Therefore out of the cost reimbursements of 1,57,780,599 the aforesaid amount of Rs.9,19,388 certainly makes available skill to the recipient and therefore is taxable @ 10% in India under the India US Treaty." 13. Very apparently, the findings are not based on any cogent reasoning. The learned FAA had failed to appreciate that this training was not part of the main contract of licensing agreement for royalty and there was no

    corresponding recital in the licensing agreement, which required the Indian Associates and the assessee to enter into any agreement for providing the training. The appellant provided relevant training and workshops to newly recruited consultants who joined the Indian Associate and the purpose of this training was not to provide any specific technical training or share any technical knowledge, expenses, skills, know how or processes neither by way of training, there was any transfer of any technical plan or technical design.

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    The findings of Ld. FAA "skill is being imported to the receipt and at the same time to the Indian entity the service is being rendered" are not sustainable. The trainees were only sansitised to understand their job responsibility, the business model, policies and procedures, under which the new recruits were expected to work. The training cannot strictly be even called managerial or leadership training so as to enhance any productivity or profits, but were more of a orientation program at the time of induction of the new recruit. Merely because the training program was of boarding nature, that cannot change the nature of program to fall in the purview of services, for which consideration should be FIS. Rather the consideration was in the form of reimbursement of expenses on actual basis of constituents like travelling, food, boarding and lodging of consultants employed by Indian Counterpart. The cost of training recovered from the Indian Associate was due to these expenditures on the trainees. Thus, in regard to the additions to the extent of Rs.9,19,388/- in A.Y. 2013-14 and Rs. 10,94,422/- in A.Y. 2014-15 the findings of the learned FAA deserve to be reversed. The ground is sustained.

    Consequently, sustaining both the grounds, both the appeals are allowed. Order pronounced in open court on this 26th day of April, 2022.

    Sd/- Sd/-

    (ANIL CHATURVEDI) (ANUBHAV SHARMA)

    ACCOUNTANT MEMBER JUDICIAL MEMBER

    thDate:- 26 ..04.2022 *Binita, SR.P.S*

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    Copy forwarded to:

    1. Appellant

    2. Respondent

    3. CIT

    4. CIT(Appeals)

    5. DR: ITAT

    ASSISTANT REGISTRAR

    ITAT, NEW DELHI

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