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Smart Summary

Factual and Procedural Background

This appeal arises from an order dated 28.02.2014 passed by the Learned District Consumer Disputes Redressal Forum, North 24 Parganas, which allowed the complainants' case. The complainants are successors of the deceased, Debasish Bhattacharjee, who purchased a flat and car parking space at "Omkar Enclave," Kolkata, financed partly through a house building loan from Bank of Baroda. The deceased availed an insurance policy titled "Bank of Baroda Home Loan Suraksha Bima" from the National Insurance Company Ltd. After the insured's death due to illness caused by a mosquito bite (encephalitis) in Mozambique, the complainants submitted an insurance claim to the insurer to cover the outstanding loan amount. The insurer declined the claim on the ground that death by mosquito bite is a disease and not an accident under the policy terms. The District Forum ruled in favor of the complainants, leading to the present appeal by the insurer.

Legal Issues Presented

  1. Whether death caused by a mosquito bite resulting in encephalitis qualifies as an "accident" under the terms of the "Home Loan Suraksha Bima" insurance policy.
  2. Whether the insurer is liable to pay the insurance claim for the death of the insured caused by such a mosquito bite.
  3. Whether the impugned order of the District Forum allowing the claim suffers from any legal anomaly warranting interference.

Arguments of the Parties

Appellant's Arguments (National Insurance Co. Ltd.)

  • The liability of the insurance company arises only in the event of an accident as defined in the policy.
  • A mosquito bite is not an accident because it is not a violent, external, and visible means of injury, unlike snake or scorpion bites which are covered.
  • Death due to mosquito bite is attributable to disease (e.g., malaria or dengue), which is excluded from the policy coverage.
  • The term "accident" excludes natural causes and implies a fortuitous event caused by chance, which does not include consequences that are natural outcomes of disease or infection.
  • Relied on Supreme Court precedent (2004) 8 SCC 644 and decisions of the National Consumer Commission to support the interpretation of "accident."
  • Provided a detailed medical explanation of encephalitis to emphasize its nature as a disease rather than an accident.

Respondents' Arguments (Complainants and Others)

  • The insurance policy is intended to indemnify the insured in the event of accidental death.
  • Death caused by mosquito bite resulting in fatal encephalitis should be considered accidental since it was unexpected, unintended, and harmful.
  • Defined "accident" as an unforeseen, unintended, and undesirable event causing harm, relying on dictionary definitions (Webster's New World College Dictionary and Webster's New World Law Dictionary).
  • Cited a decision of the National Consumer Commission reported in IV (2012) CPJ 130 (NC) where death due to scorpion bite was held to be accidental.
  • Argued that death by mosquito bite, especially causing encephalitis, is a misfortune and fits within the policy's coverage of accident.

Respondent No. 3's Arguments (Bank of Baroda Branch Manager)

  • Clarified that the insurance policy is distinct and no specific relief was sought against this respondent.
  • Objected to the imposition of litigation costs of Rs. 10,000/- against them without justification.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
(2004) 8 SCC 644 Definition and scope of "accident" excluding natural causes and requiring fortuitous external means. Supported the interpretation that death by mosquito bite as a disease is not an accident under the policy.
RP Nos. 852/2013 and 2527/2012 (National Commission) Application of accident definition in insurance claims. Referenced to support appellant's position on accidental death definitions.
III (2015) CPJ 172 (NC) Interpretation of accidental death in insurance claims. Used to illustrate precedents on accident coverage.
IV (2012) CPJ 130 (NC) Recognition of death by scorpion bite as accidental death under insurance policy. Applied by respondents and accepted by the court to analogize death by mosquito bite as accidental.

Court's Reasoning and Analysis

The court examined the nature of the insured's death caused by a mosquito bite resulting in encephalitis. While the insurer contended that such death was due to disease and excluded from the policy coverage, the court noted that death by scorpion bite had been previously held to be accidental by the National Consumer Commission. The court emphasized that the insured's death was sudden and fatal, occurring in a foreign land, and that it would be unreasonable to categorize it as a natural death. The court interpreted the term "accident" in a broad sense to include such unforeseen and injurious events. Consequently, the court found no reason to interfere with the findings of the District Forum, which had allowed the claim. The impugned order was affirmed as rightful and just.

Holding and Implications

The appeal is dismissed.

The court upheld the District Forum's decision allowing the insurance claim for the death caused by mosquito bite encephalitis, recognizing it as an accidental death within the policy terms. This decision directly affects the parties by confirming the insurer's liability to pay the claim. No broader precedent beyond the facts and policy interpretation in this case was established.

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    The Branch Manager, National Insurance Co. Ltd. v. Smt. Mousumi Bhattacharjee

    STATE CONSUMER DISPUTES REDRESSAL COMMISSION

    WEST BENGAL

    11A, Mirza Ghalib Street, Kolkata - 700087 First Appeal No. FA/469/2014

    (Arisen out of Order Dated 28/02/2014 in Case No. CC/394/2013 of District North 24 Parganas)

    1. The Branch Manager, National Insurance Co. Ltd. 43, S.N. Banerjee Road, P.S. -Barrackpore, Dist. North 24 Pgs. ...........Appellant(s) Versus

    1. Smt. Mousumi Bhattacharjee W/o Late Debasish Bhattacharjee, "Omkar Enclave", Flat no.2C, Daspara, Chiriyamore, Kaikhali, P.S. Airport, Kolkata- 700 052, Dist. North 24 Pgs.

    2. Sri Swagat Bhattacharjee

    "Omkar Enclave", Flat no.2C, Daspara, Chiriyamore, Kaikhali, P.S. Airport, Kolkata-700 052, Dist. North 24 Pgs.

    3. The Branch Manager, Bank of Baroda Teghoria Br., "Jamunotri Apartment", Teghoria, VIP Road, opp. Haldiram, P.S. Airport, Kolkata-700 052. ...........Respondent(s)

    BEFORE:

    HON'BLE MR. DEBASIS BHATTACHARYA PRESIDING MEMBER HON'BLE MR. JAGANNATH BAG MEMBER

    For the Appellant: Mr. Debajit Dutta, Advocate For the

    Respondent: Ms. Indrani Chakraborty., Advocate

    ORDER

    Date : 02.02.2016

    DEBASIS BHATTACHARYA, PRESIDING MEMBER

    This appeal has arisen out of the order dated 28.02.2014 in C.C No. 394/2013 passed by the Ld. District Consumer Disputes Redressal Forum, North 24 Parganas (in short, District forum. By the impugned order, the Ld. District Forum has allowed the case. The case of the Complainants is that their predecessor, Debasish Bhattacharjee, purchased Flat No. 2C, 2ndFloor, "Onkar Enclave", Das Para, Chiriyamore, P.S. Airport, Kolkata 700 052, District North 24 Parganas, measuring about 82 Sq.ft. super built up area approx. and a car parking space at the ground floor as per schedule, at a total consideration of Rs.16,79,600/- by virtue of a registered deed of conveyance executed by Smt Rekha Malhotra, the owner of the land and M/s Omkar Realtor, represented by Sri Ashok Naha, Sri Partha Bhattacharya and Sri Debasish Adhikary, the developers, in favour of said Debasish Bhattacharjee at the office of the Additional District Sub-Registrar at Bidhan Nagar being Book No.1,C.D. Volume No. 16, Page 3319 - 2264, Being No. 11354 for the year 2012 and got possession of the said flat and the car parking space on 30.8.2012 from the said Omkar Realtor. Before such purchase, said Debashish Bhattacharjee applied for house building loan to

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    the OP No. 2 on 16.6.2011, which was allowed by a letter dated 23.7.2011 amounting to Rs. 13,15,000/- vide loan A/c. No. 29540600004635, payable in 113 monthly installments @ Rs.19,105/-. He also availed the facility of "Bank of Baroda Home Loan Surakhsa Bima" of the OP No. 1 by paying one time premium being Policy No. 15450/48/119500003074 of a sum insured of Rs.13,15,000/-, i.e., total loan amount. He used to work as a Manager at Limuguri Tea Estate, Assam and joined as a Manager of a Tea Factory in Mozambique for a contractual service. He became sick and admitted at Nampula Central Hospital, Mozambique and died on 22.11.2012, and was cremated at Kolkata on 25.11.2012. Thereafter, Complainant No. 1 availed the insurance claim from along with all relevant documents to the office of the OP No. 1 on 21.1.2013 and informed the OP No.2 by a letter dated 14.3.2013 that she applied for claim against the policy to cover the loan amount to the OP No. 1 in order to liquidate the house building loan. Lastly, she through her Ld. Advocate, Shri Goutam Chakraborty sent a letter dated 06.3.2013 to the OP No. 1 with copy to the OP No. 2 to settle the claim, which was not acted upon. Accordingly, the case.

    On the other hand, the case of the OP No. 1 is that it launched a new policy called 'National Insurance Home Loan Surakha Bima' with the Bank of Baroda as partner and bonded their Home loan customers as "Bank of Baroda Home Loan Surakha Bima". It was revealed that mosquito bite is not an accident under the said Suraksha Bima Policy nor does it fall under the definition of accident, that merits an insurance payout rather mosquito bite causing malaria is an infection and /or is a disease. So, it is not liable to settle any claim against the terms & conditions of the policy and the perils. Accordingly, the case be dismissed. It is considered if the impugned order suffers from any kind of anomaly so as to make any intervention in this appeal.

    Decisions with reasons

    Ld. Advocate for the Appellant has submitted that only in case of accident, the liability of the Insurance Company will be attracted. It is clearly a case of mosquito bite, which is not a violent and external and visible means, while a snake, scorpion bite attracts it. It was not at all an accidental death. There has been clearly mentioned in the National Insurance Home Loan Suraksha Bima Policy of the OP No. 1 that the perils as scheduled will be covered in which there has been bodily injury solely and directly caused by accidental, violent, external and visible means resulting in death or permanent total disability. Death by mosquito bite is only a disease as in the case of dengue. He mentioned that encephalitis is an acute inflammation (swelling up) of the brain resulting either from a viral infection or when the body's own immune system mistakenly attacks brain tissue and the most common cause is a viral infection. The affected person typically has a fever, headache and photophobia (excessive sensitivity to light) and there also be general weakness and seizures and may also experience nuchal rigidity (neck stiffness), which can lead to a misdiagnosis of meningitis. There may be stiffness of the limbs, slow movements, and clumsiness and may also be drowsy and have a cough. He also mentions that the word 'accident' excludes the operation of natural causes, and implies the intervention of some cause which is brought into operation by chance, and which can therefore be described as fortuitous. The fact that the particular consequence was not foreseen does not make it accidental if it was in fact the natural consequence of a cause which is not accidental. He has referred a decision of the Hon'ble Supreme Court reported in (2004) 8 SCC 644. Some decisions of the Hon'ble National Commission in RP Nos. 852/2013 and 2527/2012 and

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    another reported in III (2015) CPJ 172 (NC). Ld. Advocate for the Respondent No. 1 and 2 has submitted that the whole motive of the policy is indemnify the insured in the case of perils arisen out of accidental death of the insured. He made out that death caused by a snake bite and the death caused by bite of malaria or malaria parasites are both accident and accidental. As to the definition of accident, he made out and submitted that it is an undesirable or unfortunate happening that occurs unintentionally and usually results in harm, injury, damage or loss and mishap, including automobile accidents. Such a happening resulting in injury that is in no way the fault of the insured person for which compensation or indemnity is legally sought and accident is an unforeseen event or one without an apparent cause. By citing Webster's New World College Dictionary, he mentioned that an accident is a happening that is not expected, foreseen or intended, which is unpleasant and unintended happening, sometimes resulting from negligence that results in injury, loss, damage etc. Further, he cited the Webster's New World Law Dictionary, in which it was stated that an accident is an unintended, unforeseen and undesirable event, especially one that causes harm, injury, damage, or loss, which is undesirable or harmful, that does not occur in the usual course of events under the circumstances in which it occurred or that would not be reasonably anticipated. In equity, an unexpected and injurious event not caused by misconduct, mistake, or negligence is accidental. He has cited one decision of the Hon'ble National Commission reported in IV (2012)CPJ 130 (NC).

    Ld. Advocate for the Respondent No. 3 has submitted that it is actually another policy. There has been no single prayer against this Respondent. However, litigation cost of Rs. 10,000/- has been imposed upon this Respondent without any reason.

    Death of an insured due to scorpion bite has been allowed by the Hon'ble National Commission in a decision reported in IV (2012) CPJ 130 (NC). A death may occur due to scorpion bite or may not occur. So, the case of mosquito bite, especially of that nature which causes encephalitis is highly fatal. This is really a misfortune on the part of the Complainants/ Respondent Nos. 1 and 2 to lose their husband and father, respectively, by his sudden death due to mosquito bite in a foreign land like Mozambique. It would be rather silly to say that it was a natural death. It squarely falls within the four corners of the term of 'accident'. So, there is hardly anything to alter the findings of the Ld. Forum as passed by the impugned order. The same is found to be a rightful one. It is affirmed. The appeal is dismissed.

    [HON'BLE MR. DEBASIS BHATTACHARYA]

    PRESIDING MEMBER

    [HON'BLE MR. JAGANNATH BAG]

    MEMBER

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    The Branch Manager, National Insurance Co. Ltd. v. Smt. Mousumi Bhattacharjee
    (Feb 2, 2016)