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Smart Summary

Factual and Procedural Background

These consolidated appeals arise from a single order dated 25.2.2015 of the State Consumer Commission in a series of consumer complaints (listed in the opinion) filed by allottees against Parsvnath Developers Ltd. and others concerning the Parsvnath Planet housing project in Gomti Nagar, Lucknow launched in 2006.

The factual narrative (as stated in the opinion) is that the developer marketed the project as duly approved by the Lucknow Development Authority and promised possession within 36+6=42 months. Complainants paid amounts (from savings and loans) expecting possession in 2009-2010. On visiting the site they found construction stalled, partial construction defective, and were informed verbally of much later completion dates (e.g., 2015). The complainants alleged that funds collected for this project were diverted to other projects and that the developer had outstanding dues with the Lucknow Development Authority, which hindered project completion.

Complainants filed separate complaints before the State Commission alleging deficiency in service. The developer defended relying on the Flat Buyer Agreement executed with complainants, invoking clause 10(a) (completion subject to approvals, force majeure and timely payments), clause 10(c) (limiting delay liability to Rs. 5/- per sq. ft. per month after 42 months), and pleading delays due to global economic conditions and other explanations. The State Commission partly allowed the complaints and directed delivery of possession in 2015, payment of 9% p.a. interest on certain excess amounts as per clause 10, and other specific reliefs. Aggrieved, various parties filed these appeals.

Legal Issues Presented

  1. Whether the complainants are entitled to interest or penalty amounts beyond the terms and conditions of the Flat Buyer Agreement, i.e., whether they can claim interest/compensation contrary to clause 10(c) and other contractual terms.
  2. Whether the contractual penalty/compensation provision in clause 10(c) can be permitted to operate for an indefinite period, or whether the court should limit its applicability and allow additional compensation after a defined extended period of delay.

Arguments of the Parties

Appellants' Arguments (Complainants / Buyers)

  • The State Commission erred in not granting interest at 24% p.a. after 36 months of the agreement.
  • The Commission erred in allowing only the payment under clause 10(c) and in not granting broader compensation; appellants sought higher compensation/interest beyond contractual caps.
  • Where there are unfair and unreasonable terms and a disparity in bargaining power, courts will strike down such clauses — reliance placed on Central Inland Water Transport Corpn. Vs. Brojo Nath Ganguly (1986) 3 SCC 156.
  • Delay in delivery amounted to a restrictive trade practice under Section 2(nnn) of the Consumer Protection Act and therefore complainants are entitled to compensation.
  • Some appellants sought additional reliefs such as penalty on increased area and higher rates of compensation for prolonged deprivation of possession.

Respondents' Arguments (Parsvnath Developers / Opposite Parties)

  • The terms of the Flat Buyer Agreement (including clauses 10(a) and 10(c)) are binding; delays were due to circumstances beyond developer's control (global economic meltdown) and approvals, and clause 10(c) limits liability.
  • The complainants executed the agreements after understanding terms and hence cannot claim relief contrary to contract; courts/tribunals cannot rewrite contracts (reliance placed on various higher court decisions).
  • The developer denied causing mental agony as alleged, denied promising possession by January 2009, and asserted complainants were defaulters in payments; possession cannot be handed over until payments (including maintenance, registration fees) are complete.
  • The developer had applied for completion/occupancy certificates (for certain towers) and therefore was working toward completion; the State Commission's order is in accordance with law and should be upheld.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Central Inland Water Transport Corpn. Vs. Brojo Nath Ganguly (1986) 3 SCC 156 Courts will not enforce and will strike down unfair and unreasonable clauses where parties are not in equal bargaining power. The court considered this principle but held it inapplicable here because complainants had alternatives (other builders), executed agreements with open eyes, and there was no pleaded duress or undue influence.
M/s. Unikol Bottlers Ltd. Vs. M/s. Dhillon Kool Drinks (Delhi High Court, decided 7 Feb 1994) An agreement's validity depends on free consent; unequal bargaining power concerns free will and alternatives available to the complaining party. Invoked by respondents to show agreements were result of free consent; court noted nothing on record to suggest lack of free will, supporting enforcement of the agreements.
Bharathi Knitting Co. Vs. DHL Worldwide Express Courier Division of AirFreight Ltd. (1996) 4 SCC 704 When there are specific terms in a contract, parties are bound by them. Cited by respondents; court found this principle supports that parties are bound by contractual terms and the Commission cannot direct payments contrary to the contract.
LIC of India & Anr. Vs. Smt. S. Sindhu (Civil Appeal No. 4492 — citation as referenced in opinion) Courts and tribunals cannot rewrite contracts or direct payment contrary to the terms & conditions of the contract. Used to support the conclusion that the Commission cannot order reliefs inconsistent with contract terms.
Ghaziabad Development Authority Vs. Balbir Singh (2004) 5 SCC 65 When possession is directed to be delivered, compensation for harassment will necessarily be less because the party is being compensated by increase in the value of property obtained. Considered by the State Commission; court observed that this decision does not help the appellants seeking interest on deposited amounts when possession is directed.
HUDA Vs. Raje Ram (2009) CPJ 56 (SC) Where possession is given at old rate, the allottee benefits from escalation in land price; interest should not be awarded on amounts paid by allottees due to delay in allotment. Cited to support that complainants are not entitled to interest on deposited amounts from date of deposit till handing over possession.
Sunil Joshan Vs. M/s. Parsvnath Developers Ltd. (Consumer Case No. 293 of 2014) (Commission decision) Interest @ 18% p.a. was allowed on deposited amount where refund was directed. Cited by counsel but court held such refund cases are distinguishable — those cases involved refunds and thus are not applicable to cases where possession is claimed.
Unitech Ltd. & Ors. Vs. Syed Hussain Tahir Kazmi & Anr. (First Appeal No. 61 of 2015 — as referenced) (Commission decisions involving refunds and interest awarded on refunds) Cited as not applicable here because those cases involved refund; in the present cases possession was directed, so principles differ.
Subhash Chander Mahajan & Anr. Vs. Parsvnath Developers Ltd. (Consumer Case No. 144 of 2011 — as referenced) (Commission decision involving interest on refunds) Considered but held distinguishable for same reason: refund vs. possession-oriented remedies.
Swarn Talwar & Ors. Vs. Unitech Ltd. (Consumer Case No. 347 of 2014 — as referenced) (Commission decision involving refunds and interest) Not treated as directly applicable because the instant matters concern delivery of possession rather than refunds.
Satish Kumar Pandey Vs. M/s. Unitech Ltd. (Complaint No. 427 of 2014 — as referenced) (Commission decision) Direction to deliver possession with interest @ 12% p.a. after 36 months along with contractual penalty. Referred to by counsel for appellants; the present court did not accept that precedent as controlling and expressly stated disagreement with those decisions in light of higher court authorities.
Suman Nandi & Anr. Vs. M/s. Unitech Limited & Anr. (CC/277/2013 — as referenced) (Commission decision) Direction to deliver possession with interest and penalty under contract. Cited by appellants' counsel but the court did not agree that it should guide the outcome in the present consolidated appeals.
Complaint No. 987 of 2011 — Pravin Kumar Goel Vs. Parsvnath Developers Record reference: developer increased the flat area and demanded additional payment. The court noted that the State Commission had not allowed penalty under clause 10(c) for the increased area; the court held complainant is entitled to penalty as per clause 10(c) on the increased area as well.

Court's Reasoning and Analysis

The court framed the core question as whether complainants are entitled to interest or penalty beyond the terms of the Flat Buyer Agreement. The court then proceeded to analyse:

  1. Contractual binding effect: The court emphasised that parties are generally bound by specific contractual terms. It examined appellants' reliance on authorities that strike down unfair clauses where bargaining power is unequal, but concluded that those authorities did not apply because there was no evidence that complainants lacked alternatives, were forced to sign, or signed under duress or undue influence. The court noted complainants had executed agreements "with their open eyes" and had not sought deletion or modification of terms.
  2. Precedents: The court relied on higher court principles that contracts containing specific terms bind parties and that courts/commissions cannot rewrite contracts or grant payments contrary to contract terms. It treated certain Commission decisions awarding higher interest in refund cases as distinguishable because those cases involved refunds, not directions to hand over possession.
  3. Interest on deposited amounts: Applying the above principles and the cited higher court authorities, the court concluded complainants were not entitled to interest on amounts deposited beyond contractual terms merely because of delayed delivery of possession when the remedy ordered is delivery of possession (and not refund).
  4. Limitation on clause 10(c): The court rejected a developer's right to rely on a low contractual penalty (Rs. 5/- per sq. ft. per month) indefinitely. The court held clause 10(c) could be made to operate for a limited period only. Specifically, the court deemed it appropriate to extend application of clause 10(c) for one year beyond 42 months, and after that limited period expired the complainants would be entitled to compensation beyond clause 10(c).
  5. Quantification of compensation: The court analysed the disparity between the small contractual penalty (e.g., approx. Rs. 9,000/- per month for a large payment) and the actual deprivation suffered by complainants who could not occupy their homes. To address this imbalance, the court fixed standardized monthly compensation payable from the beginning of the 55th month (i.e., after 54 months from execution) until delivery of possession: Rs. 15,000 per month for flats up to 175 sq. meters, and Rs. 20,000 per month for flats above 175 sq. meters.
  6. Specific adjustments and other reliefs: The court directed that certain complainants (Nalin Bhargava in Complaint No. 18 of 2013 and Ravindra Kumar Singh in Complaint No. 32 of 2012) be entitled only to the difference of amounts already awarded by the State Commission (amounts not challenged by respondents). The court further held that where flat area was increased (Pravin Kumar Goel — Complaint No. 987 of 2011) the penalty under clause 10(c) should apply to the increased area as well.

Holding and Implications

Holding: The appeals are partly allowed. The order dated 25.2.2015 passed by the State Commission is modified in the following respects (as directed by the court in the opinion):

  • Parsvnath Developers is directed to pay compensation to allottees from the beginning of the 55th month from the date of execution of the Flat Buyer Agreement until delivery of possession: Rs. 15,000 per month for flats up to 175 sq. meters and Rs. 20,000 per month for flats above 175 sq. meters.
  • Certain complainants (Nalin Bhargava in Complaint No. 18 of 2013 and Ravindra Kumar Singh in Complaint No. 32 of 2012) shall receive only the difference of the amounts already awarded by the State Commission (amounts not challenged by the opposite party).
  • In Complaint No. 987 of 2011 (Pravin Kumar Goel), where the flat area was increased and additional amounts were demanded, the developer must pay penalty under clause 10(c) also on the increased area.
  • Parties to bear their own costs.

Implications: The direct effect is that the State Commission's award was modified to (a) limit the benefit of the contractual penalty clause to one year beyond the 42-month contractual period, and (b) impose a higher, standardized monthly compensation thereafter until possession, as quantified above. The court explicitly applied existing contractual and precedent principles rather than creating a broad new legal rule; the opinion does not announce a new precedent beyond the application and interpretation of existing authorities to the facts of these complaints.

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    SYED GUFRAN ALI ALVI & ANR. v. PARSVNATH DEVELOPERS LTD. & ANR.

    PER JUSTICE K.S. CHAUDHARI, PRESIDING MEMBER These appeals arise out of single order of State Commission, hence, decided by common order. These appeals have been filed appellant against order dated 25.2.2015 in Complainant Nos.

    18 of 2013- Nalin Bhargava & Anr. Vs. Parsvnath Developers Ltd. & Anr.; 34 of 2013- Jasleen Viswanathan & Anr. Vs. Parsvnath Developers Ltd. & Anr; 58 of 2011- Janmejai Mani Tiwari Vs. Parsvnath Developers Ltd. & Anr; 68 of 2013- Indu Singh Vs. Parsvnath Developers Ltd. & Anr.; 69 of 2013- Poonam Sagar Vs. Parsvnath Developers Ltd. & Anr.; 86 of 2010- Priyanka Mittal & Anr. Vs. Parsvnath Developers Ltd. & Anr.; 101 of 2011- Mohd. Aslam Khan & Anr. Vs. Parsvnath Developers Ltd. & Anr.; 130 of 2012- Dr. Sunil Kr. Singh & Anr. Vs. Parsvnath Developers Ltd. & Anr; 49 of 2012- Neera Mittal & Anr. Vs. Parsvnath Developers Ltd. & Anr;

    74 of 2011- Deepak Bhalla Vs. Parsvnath Developers Ltd. & Anr. ; 87 of 2010- Syed Gufran Ali Alvi & Anr. Vs. Parsvnath Developers Ltd. & Anr.; 96 of 2011- Uppasana Malik Vs. Parsvnath Developers Ltd. & Anr.; 175 of 20130- Umesh Chandra Dixit & Anr. Vs. Parsvnath Developers ; byLtd. & Anr.; 97 of 2011- Pravin Kumar Goel & Anr. Vs. Parsvnath Developers Ltd. & Anr which complaints were partly allowed. Brief facts of the cases are that opposite parties/respondents are engaged in the activity of housing construction and accordingly they have launched a project named as Parsvnath Planet situated in Gomti Nagar, Lucknow. The project was demonstrated to be very lucrative and made attractive to the vendees, in order to procure/collect money from the needy persons demonstrating themselves to be excellence in the field of construction activity as compared to other builders and assured the buyers/complainants that it has been duly approved by the Lucknow Development Authority and necessary permission has also been obtained from them. The emphasis was made by the opposite parties that the possession of the Unit shall be given within a scheduled period of 36+6=42 months stipulated in agreements executed in between the parties for the project launched in the year 2006. The complainants/appellants attracted by the promise and assurance of the opposite parties, somehow managed and arranged the money from their personal sources as well as on loan at attractive rate of interest and the hard earned money was paid by them to the opposite parties in a hope that the possession of the units shall be provided to them in the year 2009 and they can leave peacefully in their own houses, since the complainants are living in rented houses. The complainants visited the construction site of the opposite parties after depositing the entire amount, where it was revealed that the construction activities were on halt and the persons available on the site told the complainants that the apartments are likely to be completed till 2015. Even the partial construction done by the opposite parties was defective and did not match the specifications provided in the agreement. The complainants were shocked on hearing it and observing the site. The complainants immediately contacted the Area Manager, who told the complainants that there is some delay in the construction of the apartment and the apartments shall be ready till June, 2010. The complainants have to repay the amount taken on loan alongwith interest without getting the possession of the allotted units causing irreparable loss and injury to them. The complainants have come to know that the opposite parties have invested the funds earmarked for this project into their other projects in other city due to which they have -10- not been able to complete the project in time. Besides this, it has also come to the light that although the opposite parties had collected huge funds from the buyers but in spite of that the opposite parties have miserably failed to pay the dues of Lucknow Development Authority which forced the Lucknow Development Authority to issue coercive measures against the opposite parties for the recovery of their dues. Alleging deficiency on the part of opposite parties/respondents, complainants filed separate complaints before State Commission. Opposite parties resisted complaints and submitted that the complainants for the purchase of flats in question have entered into the Flat Buyer Agreement with the opposite parties after going through its various terms and conditions which were understood and agreed upon and thereafter signed by both parties and thus a binding contract was entered into between the parties. Clause 10(a) of the said agreement stipulates that Construction of the flat is likely to be completed within a period of 36 months from the date of commencement of construction of the particular block in which the flat is located, on receipt of sanction of building plan/revised building plans and approvals of all concerned authorities, as may be required for commencing and carrying construction subject to force majeure, restraints or restrictions etc. and circumstances beyond the control of the developer and subject to timely payment by the buyers in the scheme. Since on account of global economic meltdown and severe global recession, there is some delay in completing the project due to circumstances beyond control of the developer which not only affected the opposite parties, but in particular affecting the real estate sector all over, therefore, in view of these circumstances and as per the said agreement wherein it is provided that for circumstances beyond control of the developer no claim/ damages shall lie against the developer, as agreed to abide by the parties to the agreement, the said reliefs are not worth allowed to the complainants. The construction completion period is to be reckoned from the sanctions by authorities concerned for commencement of construction of project. Vide clause 10 (c ) of the said agreement, which stipulates that in case of delay beyond the period as stipulated subject to force majeure and other circumstances as aforesaid under sub clause (a) of clause 10, the developer has assured to compensate for delay as per said clause which will be settled at the time of possession. The opposite parties have already intimated their allottees that it is not in the interest of either of the parties that project is delayed and all efforts for the completion of the project is being made and interest of parties is to remain protected in terms of the flat buyer agreement for the period of delay, if any, in completion of the project. In these circumstances, there is no cause of action accrued for filing of the alleged complaint cases, as interest of the parties is already protected by virtue of the flat buyer agreement as aforesaid. Thus, relief sought for inter-alia of direction for delivery of physical possession of finished flats is premature, particularly since complainants admittedly have been informed about the efforts being made by developer to complete the project. It was, further, pleaded that the complainants are defaulters and the interest is still due and payable by the complainants as per their respective accounts. Until such payments are made in totality, including but not limited to payments with regard to maintenance, registration fees etc., the possession of the said flat cannot be handed over to the complainants. Further, there has been no agreement or understanding towards payment of 24% interest by the opposite parties to the complainants and even otherwise the same does not arise. As per Clause 10 (c ) of the Flat Buyer Agreement entered into by both parties, in case of delay by the opposite parties, the liability of the opposite parties is limited to Rs. 5/- per square feet, per month after 42 months elapsed. The complainants were required to pay instalments in accordance with the terms and conditions of the Flat Buyer Agreement, in order to avoid penal interest and cancellation of allotment. The complainants never paid their instalments in time. The opposite parties never informed the complainants that the apartments were likely to be completed by 2015 as alleged in the complaints. The opposite parties have not caused the complainants any mental agony and stress by its attitude as alleged. It was denied that the opposite parties failed to abode -11- by their promise of providing possession of the flat by January, 2009, as no such promise was given by the opposite parties. The opposite parties have never refused to hand over the physical possession of the respective flats to the complainants as and when the same is ready. It is submitted that the opposite parties have already applied to the authorities for completion/ occupancy certificate with respect to Towers bearing Nos. 1,2,8,9 and 10 in the month of December, 2012. Denying deficiency on their part, prayed for dismissal of complaints. Learned State Commission after hearing both the parties allowed complaints and directed opposite parties to hand over the possession of flats to complainants in the year 2015. Opposite parties were further directed to issue statement of accounts to each complainant on their demand and to pay 9% p.a. interest on amount received in excess as per clause 10 . Complainant inNalin Bhargava complaint and in were furtherNo. 18 of 2013 Ravindra Kumar Singh complaint No. 32 of 2012 allowed to get difference of amount of rent to the tune of Rs. 14,000/- p.m. paid by them and the amount credited by opposite parties as per clause 10 (c). Aggrieved by aforesaid order, complainants filed separate appeals. Heard Learned Counsel for the parties finally at admission stage and perused record. Learned Counsel for appellants submitted that Learned State Commission committed error in not allowing interest @ 24% p.a. after 36 months of the agreement and committed error in allowing payment as per clause 10 (c ) of the agreement and further committed error in not allowing compensation, hence, appeals be allowed and impugned order be modified. Learned Counsel for appellant in FA No. 317 of 2015, further, submitted that Learned State Commission committed error in not granting penalty on increased area. On the other hand, Learned Counsel for respondents submitted that order passed by Learned State Commission is in accordance with law, hence, appeals be dismissed. Perusal of impugned order reveals that Learned State Commission refused to grant interest and allowed penalty as per clause 10 (c ) of the agreement. The core question to be decided is whether complainants are entitled to interest or penalty amount beyond the terms and conditions of agreement. Learned Counsel for appellants submitted that when there are unfair and unreasonable terms & conditions in the agreement and parties are not equal in bargaining power, Courts will strike down unfair and unreasonable contract. He placed reliance on the judgment of Honble Apex Court in in which it(1986) 3 SCC 156- Central Inland Water Transport Corpn. Vs. Brojo Nath Ganguly; was observed that courts will not enforce and will strike due unfair and unreasonable clauses in the contract entered into between the parties who are not in equal bargaining power. In para 89 of the judgment, an example was given that such condition will apply to situation in which the weaker party is in a position to obtain goods or services or means of livelihood only upon the terms imposed by the stronger party or go without them. This judgment is not applicable to the facts and circumstances of these cases because in the cases in hand, it cannot be inferred that opposite party was in a dominating position or stronger party and without agreeing to the terms & conditions of the opposite party, complainants would not get flats. Opposite party is not the only builder and there are many many builders to provide flats to the buyers. Admittedly, complainants have signed agreement with their open eyes and never raised any objection for deleting or modifying terms & conditions of the agreement and have not pleaded that duress/coercion or undue influence was exercised by opposite party on complainants for executing agreements. Learned Counsel for respondent has placed reliance on judgment of -12- Honble Delhi High Court decided on 7 February, 1994 in th M/s. Unikol Bottlers Ltd. Vs. M/s. ; in which it was held that agreement to be valid should be the result of feeDhillon Kool Drinks consent and unequal bargaining power is really concerned with the question of free will. It was further observed that other circumstances to be seen are whether complainant protest before or soon after the agreement or took steps to avoid the contract or complainant had any alternative course of action or remedy? In the case in hand, there is nothing on record to suggest that agreements were not executed by complainants with free will and in such circumstances, it cannot be held that opposite party was stronger or in bargaining capacity to compel complainants to enter into purchase agreements. Learned Counsel for appellant submitted that as respondent was in bargaining position, terms & conditions of agreement to sale be held to be unreasonable and inappropriate. In support of this contention, he has placed reliance on judgment of Honble Apex Court in (1996) 4 SCC 704- butBharathi Knitting Co. Vs. DHL Worldwide Express Courier, Division of AirFreight Ltd.; perusal of aforesaid judgment reveals that this judgment does not help to the appellant, rather helps to respondent because it was held in the aforesaid case that when there is specific terms in the contract, the parties are bound by the terms in the contract and order of this Commission dismissing appeal of complainant was upheld. Learned Counsel for respondent also placed reliance on judgment of Honble Apex Court in Civil Appeal No. 4492- LIC of India & Anr. Vs. in which it was held that courts and tribunals cannot rewrite contract and directSmt. S. Sindhu; payment contrary to the terms & conditions of the contract. In the light of aforesaid judgment, it becomes clear that parties are bound by the terms & conditions of the contract and this Commission cannot rewrite contract and direct payment contrary to the terms of the contract. Learned Counsel for appellant also placed reliance on judgment of Honble Apex Court in (2004) ; which has also been considered5 SCC 65- Ghaziabad Development Authority Vs. Balbir Singh by Learned State Commission but it does not help to the appellant because in aforesaid case, it was observed that whenever possession is being directed to be delivered, the compensation for harassment will necessarily have to be less because in a way that party is being compensated by increase in the value of property he is getting. In it(2009) CPJ 56 (SC)- HUDA Vs. Raje RamI; was observed that where possession is given at old rate, party has got benefit of escalation in price of land, interest should not be awarded on amount paid by allottees due to delay in allotment. In such circumstances, appellants are not entitled to get interest on deposited amount as prayed due to delay in delivery of possession contrary to terms & conditions of agreement. He also placed reliance on judgment of this Commission in Consumer Case No. 293 of 2014- Sunil Joshan Vs. M/s. Parsvnath Developers Ltd.; First Appeal No. 61 of 20150 Unitech Ltd. & Ors. Vs. Syed Hussain Tahir Kazmi & Anr.; Consumer Case No. 144 of 2011- Subhash Chander Mahajan & and Anr. Vs. Parsvnath Developers Ltd. Consumer Case No. 347 of 2014- Swarn Talwar & 2 in which interest@ 18% p.a. was allowed on deposited amount till refund. Ors. Vs. Unitech Ltd.; These cases are not applicable to the cases in hand because in those cases, complainant prayed for refund of amount and while allowing refund, interest @ 18% was allowed whereas in the cases in hand, complainants are claiming possession of allotted flat and State Commission has directed opposite party to hand over possession. In such circumstances, in the light of aforesaid judgment of Apex Court, complainants are not entitled to get interest as prayed on the deposited amount from the date of deposit till handing over possession. Learned Counsel for appellant also placed reliance on judgment of this Commission in Complaint ; and Complaint No. No. 427 of 2014- Satish Kumar Pandey Vs. M/s. Unitech Ltd. CC/277/2013- .; in which while directing opposite partySuman Nandi & Anr. Vs. M/s. Unitech Limited & Anr -13- to deliver possession, interest @ 12% p.a. was allowed after 36 months of the agreement alongwith penalty provided in the agreement. With respect, I do not agree with the aforesaid judgments in the light of judgments referred above, I am of the view that parties are bound by terms & conditions of the agreement and complainants are not entitled to receive any interest on the deposited amount after due date for delivery of possession. Learned Counsel for appellants submitted that as complainants have been deprived of possession for a long period beyond agreed period, it amounts to restrictive trade practice under Section 2 (nnn) of Consumer Protection Act and complainants are entitled to get compensation. Section 2 (nnn) runs as under:- means a trade practice which tends to bring aboutrestrictive trade practice manipulation of price or its conditions of delivery or to affect flow of supplies in the market relating to goods or services in such a manner as to impose on the consumers unjustified costs or restrictions and shall include- Delay beyond the period agreed to by a trader in supply of such goods or in providing the services which has led or is likely to lead to rise in the price; Any trade practice which requires a consumer to buy, hire or avail of any goods, or, as the case may be, services as condition precedent to buying, hiring or availing of other goods or services; Perusal of aforesaid provision reveals that when opposite party delays in delivery of goods which leads to rise in the price of goods meaning thereby, more price is charged from complainant, it amounts to restrictive trade practice. In the case in hand, opposite party on account of delayed delivery of possession is not charging higher rate than the agreed rate for delivery of possession of flat, so, it does not fall within the purview of restrictive trade practice under Section 2(nnn) of Consumer Protection Act. Admittedly, agreements were executed in 2006 and as per agreements, possession of flats was to be delivered within 42 months, meaning thereby, possession was to be given in the year 2009-2010 and possession has not been handed over so far though year 2016 has started. No doubt, complainants are entitled to get penalty amount for delayed delivery of possession as per clause 10 ( c) of the agreement but opposite party cannot be permitted to avail benefit of aforesaid clause for indefinite period. This penalty clause should be allowed for the benefit of parties for a limited period and in the cases in hand, I deem it appropriate to extend applicability of aforesaid clause for a period of one year beyond 42 months and after that, complainants are certainly entitled to compensation. Opposite party cannot be allowed to avail huge funds of complainants by paying merely Rs. 5/- per sq. ft. for example, complainants who have purchased flat measuring 164.901 sq. mtr., they have made payment of about Rs. 31.00 to 32 lakhs and in the garb of clause

    10 (c), opposite party is paying penalty @ approximately Rs. 9,000/- per month against enjoying funds more than Rs. 30.00 lakhs. As complainants have bene deprived to shift to their flats for a long period which would not only have given them satisfaction of living in their own house but also have raised their social status and opposite party has enjoyed funds of complainants for a long period, I deem it appropriate to allow compensation @ Rs. 15,000/- p.m. to the complainants who have applied for flats upto 175 sq. mtr and Rs. 20,000/- per month to complainants who have applied for flats above 175 sq. after 54 months of execution of agreement till delivery of possession. Complainants- Nalin Bhargava in and complainantsComplaint No. 18 of 2013 Ravindra Singh in , are entitled to get only difference of amount fromComplaint No. 32 of 2012 -14- the amount already awarded by State Commission which has not been challenged by opposite party. Perusal of record reveals that in Complaint No. 987 of 2011, Pravin Kumar Goel Vs. , flat area of complainant has been increased and additional Rs. 7,99,997/-Parsvnath Developers has been demanded by opposite party from complainant but Learned State Commission has not allowed penalty as per clause 10 (c ) for the increased area and complainants are entitled to get penalty as per aforesaid clause on the increased area also. Consequently, appeals filed by appellants are partly allowed and order dated 25.2.2015 passed by Learned State Commission in the aforesaid complaints is modified and opposite party is directed to pay @ Rs. 15,000/- p.m. and Rs. 20,000/- to the allottees of flats upto 175 sq. mt. and above 175 sq mtr respectively from beginning of 55 month from the date of execution of flatth buyer agreement till delivery of possession of flat to the complainants and complainants in and are entitled to receive only differenceComplaint No. 18 of 2013 Complainant No. 32 of 2012 of amount as stated above and opposite party is directed to pay penalty to complainant in on the increased area as per clause 10 (c ) of the agreement.Complaint No. 97 of 2011 Parties to bear their costs. -sd/- For the Appellants in : Ms. Ruchira Goel, Advocate. FA/317/2015 For the Appellants in : Ms. Ruchira Goel, Advocate. FA/317/2015 ......................J K.S. CHAUDHARI PRESIDING MEMBER -15-

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    SYED GUFRAN ALI ALVI & ANR. v. PARSVNATH DEVELOPERS LTD. & ANR.
    (Jan 20, 2016)