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  • provision of Section 13 (i) (c ) of Consumer Protection Act
  • provisions of section 13 (1) ( c) of the Consumer Protection Act, 1986.
  • section 13 (1) ( c) Order of Forum
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Citation Codes
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citation codes
Case Number
Attorney(S)
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  • provision of Section 13 (i) (c ) of Consumer Protection Act
  • provisions of section 13 (1) ( c) of the Consumer Protection Act, 1986.
  • section 13 (1) ( c) Order of Forum
Smart Summary

Factual and Procedural Background

The petitioner, Banta Ram, an agriculturist owning 10 acres of land in village Ujhana, Kaithal, purchased paddy seeds (Paddy Hybrid Pioneer PHB 71) from the respondents on 13.05.2005 for Rs. 8,200/-. Despite taking all necessary precautions including field preparation, irrigation, and obtaining a soil test report, the petitioner alleged poor germination of the seeds supplied. An inspection by a team formed under the Deputy Director, Agriculture Department, Kaithal, found the seeds to be of poor quality with only 30 to 35% germination.

The petitioner filed a complaint before the District Consumer Disputes Redressal Forum, Kaithal, alleging defective seeds. The respondents denied the defect, contending that the first respondent was merely an authorized dealer and the second respondent was the producer of certified seeds. They challenged the maintainability of the complaint, questioned the validity of the inspection report, and argued that the petitioner was not a consumer as the seeds were purchased for commercial purposes. The respondents also emphasized the absence of laboratory testing of the seeds and certification of the seeds by relevant authorities.

The District Forum dismissed the complaint on 15.06.2009, holding that the petitioner failed to prove inferior quality of seeds and that the inspection report was of doubtful evidentiary value. The petitioner appealed to the Haryana State Consumer Disputes Redressal Commission, which upheld the District Forum’s order on 11.10.2012, noting the absence of laboratory testing and lack of application by the petitioner for seed testing.

Aggrieved by the State Commission’s order, the petitioner filed the present revision petition before the National Consumer Disputes Redressal Commission.

Legal Issues Presented

  1. Whether the petitioner, having purchased seeds for agricultural use, qualifies as a consumer under the Consumer Protection Act.
  2. Whether the failure to produce a laboratory test report on the quality of seeds affects the maintainability and merits of the complaint.
  3. Whether the inspection report by the Agriculture Department, despite procedural irregularities, can be relied upon as evidence of seed inferiority.
  4. Whether the absence of sample seeds for laboratory testing, particularly when the petitioner sowed all seeds, affects the adjudication of the complaint.
  5. Whether the State Commission and District Forum erred in dismissing the complaint on the grounds stated.

Arguments of the Parties

Petitioner’s Arguments

  • The petitioner asserted that despite all care, the seeds failed to germinate as assured by the respondents.
  • The petitioner relied on the inspection report of the Agriculture Department indicating poor germination and alleged seed inferiority.
  • The petitioner argued that as an ordinary agriculturist, he was not expected to preserve seed samples for laboratory testing, and the respondents, being commercial sellers, should have produced samples for testing.
  • The petitioner contended that the State Commission and District Forum failed to properly consider the Agriculture Department’s report and the circumstances of the case.
  • The petitioner sought condonation of delay in filing the revision petition, explaining delays in document collection and drafting.

Respondents’ Arguments

  • The first respondent claimed to be an authorized dealer and not responsible for seed quality, which was the responsibility of the producer (second respondent).
  • They denied the defect in seeds and challenged the validity and authenticity of the inspection report, alleging collusion between the petitioner and inspecting officials and lack of notice to respondents for inspection.
  • The respondents argued that the petitioner was not a consumer as the seeds were purchased for commercial purposes.
  • They emphasized that no laboratory testing of the seeds was conducted or requested by the petitioner, which is a mandatory requirement under Section 13(1)(c) of the Consumer Protection Act.
  • The respondents highlighted that the seeds were certified by the Central Government and recommended by the Agriculture Department, denying any quality defect.
  • The respondents contended that the complaint involved complicated questions of fact and law unsuitable for consumer forum adjudication.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Maharashtra Hybrid Seeds Co. Ltd. Vs Parchuri Narayana, 2009 (1) CPC 471 Requirement of laboratory test report under Section 13(1)(c) of Consumer Protection Act and evidentiary value of inspection reports. The court relied on this precedent to emphasize that absence of laboratory testing and procedural lapses in inspection reduce the evidentiary weight of such reports.
Hindustan Insecticides Ltd. Vs Kopolu Sambasiva Rao and Ors, 2006 (1) CPC 36 Consumer complaint procedure and evidentiary requirements in defective product cases. Referenced to support the principle that detailed investigation and evidence are required for complaints involving product defects.
Jasdev vs Deputy Director, Agriculture Ambala and Ors, 1993 CPC 530 Jurisdiction and procedural requirements in consumer disputes involving agricultural products. Used to underscore the complexity of such cases and the need for adherence to procedural norms.
Maharashtra Hybrid Seeds Company Ltd., vs Alavalapati Chandra Reddy and Others, 1998 (2) CPC 359 Admissibility of agricultural expert reports and evidentiary standards for seed quality disputes. The court noted this precedent but distinguished it as not applicable in the present case due to procedural differences.
Maharashtra Hybrid Seeds Co. Ltd., vs Parsad and Ors, 11 (1998) CPJ 320 (Andhra State Commission) Consumer rights and procedural safeguards in seed quality complaints. Distinguished by the court, emphasizing the latest jurisprudence and facts of the current case.
M/s National Seeds Corporation Ltd., vs M Madhusudhan Reddy, AIR 2012 SC 1160 Procedure for trial of complaints by farmers where seed samples are unavailable; role of expert reports and compensation. The petitioner cited this Supreme Court ruling to argue for acceptance of agricultural expert reports despite absence of seed samples; however, the court found it distinguishable and not applicable.

Court's Reasoning and Analysis

The court examined the procedural and substantive aspects of the complaint. It noted the petitioner’s failure to comply with the mandatory requirement under Section 13(1)(c) of the Consumer Protection Act to produce a laboratory test report of the seeds. The court observed that the petitioner did not apply to any authority for such testing, nor did the petitioner preserve any seed samples for analysis, as all seeds were sown.

The court critically evaluated the inspection report of the Agriculture Department, highlighting procedural irregularities such as lack of notice to the respondents and failure to associate them during inspection. These lapses undermined the evidentiary value of the report.

The court also considered the certification of the seeds by the Central Government and recommendations by the Agriculture Department endorsing the seeds’ quality. It found that the petitioner failed to establish that the seeds were of inferior quality.

The court acknowledged the petitioner’s reliance on certain precedents but distinguished them based on the facts and the latest authoritative rulings. It upheld the findings of the District Forum and State Commission that there was no proof of seed defect and no jurisdictional error or illegality in the impugned orders.

Holding and Implications

The revision petition is dismissed with no order as to costs.

The direct effect of this decision is the affirmation of the dismissal of the petitioner’s complaint regarding seed quality. The ruling underscores the procedural necessity of laboratory testing and adherence to proper inspection protocols in consumer disputes involving agricultural products. No new precedent was established; the decision reinforces existing legal standards on evidentiary requirements and procedural compliance under the Consumer Protection Act.

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    Banta Ram v. Jai Bharat Beej Company Super Market

    NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION

    NEW DELHI

    REVISION PETITION NO. 506 OF 2013

    (Against the Order dated 11/10/2012 in Appeal No. 987/2009 of the State Commission Haryana)

    WITH

    IA/897/2013

    1. BANTA RAM

    S/O RAM KALRA, R/O VILLAGE UJHANA , TEHSIL

    KAITHAL

    HARYANA ...........Petitioner(s) Versus

    1. JAI BHARAT BEEJ CO. & ANR.

    SUPER MARKET, KAITHAL

    KAITHAL

    HARYANA

    2. P.H.I SEEDS LTD., CO OP OFFICE, 3RD FLOORM,

    BABU KRONIC MILLINILS CENTER,

    6-3-1099/1100, RAJ BHAWAN ROAD, SAMAJ GUDA HYDERABAD - 500082

    A.P ...........Respondent(s)

    BEFORE:

    HON'BLE MR. JUSTICE V.B. GUPTA, PRESIDING MEMBER HON'BLE MRS. REKHA GUPTA, MEMBER

    For the Petitioner : MS. NEELAM SINGH For the Respondent : NEMO

    Dated : 17 May 2013

    ORDER

    REKHA GUPTA The present revision petition has been filed against the judgment and order dated 11th October 2012 of the Haryana State Consumer Disputes Redressal Commission, Panchkula (the tate Commission in Appeal no. 987 of 2009, which was filed against the final order dated 15th June 2009 passed by the District Consumer Disputes Redressal Forum, Kaithal (he District Forum in Complaint case no. 300 of 2005. The petitioner in his complaint before the District Forum has stated that the petitioner/ complainant is an agriculturist by profession and own 10 acres of land at village Ujhana Tehsil and District Kaithal. The petitioner purchased the seeds of paddy namely Paddy Hybrid Pioneer PHB 71 from the respondent on 13.05.2005 and paid Rs.8,200/- to the respondent as the price of the seeds. The petitioner is fully prepared his field before sowing the above said seeds and took all care and cautions and even obtained the test report of the soil. Proper irrigation was done but in spite of taking all care and cautions and putting a lot of hard work by the petitioner the germination as assured by the respondents did not take place. On the directions of Deputy Director, Agriculture Department, Kaithal, a team was formed which inspected the fields of the petitioner in which the seeds supplied by the respondent was sown by the petitioner and the

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    seeds were found to be of very poor quality and it was also found by the team on inspection that only 30 to 35% of germination have took place on the seeds so supplied by the respondent. The respondent no.1/ opposite party no.1 in their reply have stated that the complaint is not maintainable against respondent no. 1 as the respondent no. 1 is the authorised dealer of producer of complaint seed (respondent no. 2). Respondent no. 1 has sold the seed in question in a sealed packing and in the same condition in which the respondent no. 2 supplied to respondent no. 1. Respondent no. 1 is the licence holder from the Deputy Director, Agriculture Kaithal and is the authorised shop keeper in respect of the seeds in question for sale. This defect in seed (though denied) if proved than only the producer (manufacturer) i.e., respondent no. 2 is responsible and not the respondent no.1 (dealer). The petitioner has purchased the seeds in question for commercial purpose, so the petitioner is not a consumer of the respondents. The report (if any) of Deputy Director, Agriculture, Kaithal is false and has been prepared in collusion with the petitioner without inspection of field. No notice was given to the respondents for the alleged inspection of field. The report (though false) does not attribute the quality of seed for low germination. Petitioner may be asked to prove the ownership as well as cultivation by producing cogent evidence. However, the seeds were of good/ excellent quality and are certified by the State of Andhra Pradesh Seeds Certification Agency and also is notified seed by Central Government of India. The Agriculture Department, Kaithal also recommends the use of the seed in question. The seeds supplied by the respondent to the petitioner were not of poor quality. Low germination (though denied) may perhaps due to reasons totally external to the quality of seed. The germination of seeds depends upon so many factors such an appropriate period of sowing, the soil condition, climate lessor of lack soil, moisture, pests and disease, application of fertilisers and nutrient availability in the soil. It is wrong that the complainant prepared his field improper manner and took all care and caution. It is denied that the petitioner obtained any test report of soil. The report, if any, is false and has been obtained in collusion. It is wrong that proper irrigation was done. It is wrong that the germination was low. The report of team formed by the Deputy Director, Agriculture, Kaithal is false and has been prepared in collusion with the petitioner without the inspection of field. No notice was given to the respondents for the alleged inspection of the said team. The report does not attribute the low germination (though denied) the quality of seeds. The germination depends upon so many reasons external to the quality of seeds. Respondent no.2/ OP no. 2 in their reply have stated that the seed in question was not got tested in any laboratory by the petitioner or by the official of Agriculture Department. No sample was taken or sent for analysis to the appropriate laboratory through this Honle Forum or through any agency. The Honle Forum has got no jurisdiction to entertain and try this complaint because the matter is complicated in nature involving many questions of facts and law which requires detailed investigation and examination of elaborate evidence. The petitioner purchased the seeds in question for commercial purpose. So the petitioner is not a consumer of the respondents. The report (if any) of Deputy Director, Agriculture, Kaithal is false, and has been prepared in collusion with the petitioner without inspection of the field. No notice was given to the respondents for the alleged inspection of field. The report (though false) does not attribute the quality of seed for low germination. The report of Agriculture Department is without the identification of the field through revenue Patwari. However, the seeds in question was of good/excellent quality and is certified by the Central Government of India vide notification no. S O 647 (E) dated 09.09.1997. The Agriculture Department, Kaithal has been recommending the use of the seed in question to the farmer of the area. The seeds supplied by the respondents were not of poor quality as alleged. It is denied that the germination of the seed in question was

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    only 30% as alleged. The low germination (though denied) may perhaps due to reasons totally external to the quality of seed. The germination of seeds depends upon so many factors such as appropriate period of sowing, the soil condition, climate, moisture, pests and diseases, application of fertilizers and nutrient availability in the soil, etc. The report of the team formed by the Deputy Director Agriculture, Kaithal is false and has been prepared in collusion with the petitioner without the inspection of a field. No notice was given to the respondents for the alleged inspection of the said team. The report does not attribute the low germination (though denied) the quality of seeds. The germination depends upon so many reasons external to the quality of seeds. The District Forum vide order dated 15.06.2009 have observed as under: he counsel for the respondents has laid much stress on the evidentiary value of the Agriculture Officer stating that the same was got prepared from the Agriculture Officer in collusion with the petitioner. No notice of the same was send to the respondent for associating in the inspection as required by the direction of Director Agriculture, Haryana, Panchkula vide letter no. 52-70 dated 03.01.2002. Counsel for the respondent further argued that the respondent no. 2 has taken a preliminary objection compliance of mandatory provision of Section 13 (i) (c ) of Consumer Protection Act was not made as no sample for determining the defect in the seed has been send to any appropriate laboratory and on this score alone the complaint of the petitioner is liable to be dismissed in support of his arguments. The counsel for the respondents has relied upon 2009 (1) CPC page 471 (NC) Maharashtra Hybrid Seeds Co. Ltd. Vs Parchuri Naryana, 2006 (1) CPC Page 36 (NC) Hindustan Insecticides Ltd. Vs Kopolu Sambasiva Rao and Ors, 1993 CPC Page 530, State Commission, Haryana, Chandigarh, Jasdev vs Deputy Director, Agriculture Ambala and Ors. In the present case also, the petitioner has filed to get the seed in question analysed from any approved Laboratory. Without the report of the analyses, it cannot be determined whether the seed supplied by the respondent were of inferior quality. Further, it is submitted by the counsel for the respondents that the seed in the present case was certified by Central Government of India vide notification no. S O 647 (E) dated 09.09.1997, wherein the quality supplied to the petitioner by the opposite parties is also listed as PHB 71 (paddy) at S No. 7. However, learned counsel for the petitioner to refute the argument of the counsel for the opposite parties has submitted that the petitioner was just an ordinary agriculturist and he was not expected to preserve the seed for laboratory test and on the other side, the respondent also could exercise this right and send the seed for analysis to an authorised laboratory which the opposite party failed to do and these circumstances, the report of Agriculture Officer must have taken as conclusive proof and binding on the respondents. In support of his contention, he has relied upon 1998 (2) CPC page 359 (Supreme Court) Maharashtra Hybrid Seeds Company Ltd., vs Alavalapati Chandra Reddy and Others 11 (1998) CPJ Page 320 (Andhra State Commission) Maharashtra Hybrid Seeds Co. Ltd., vs Parsad and Ors. With due respect to the above cited judgments, we are of the view that the same are not applicable in the instant case keeping in view of the latest view as expressed by the Honle National Commission 2009 (1) CPC Page 47 Maharashtra Hybrid Seeds Co. Ltd., vs Parchuri Narayana and our own Honle State Commission as cited above and also the fact that the Agriculture Officer failed to associate the representative of the respondent and also did not follow the direction given by his own Department and also that the seeds supplied by the respondents to the petitioner was duly certified and the Agriculture Department itself advise the farmers to use the same as mentioned in the news item. Keeping in view the above discussion, we are of the view that the petitioner has failed to prove that the seeds supplied by the respondents to the petitioner were of inferior quality. This complaint, therefore, is dismissed with no order as to costs Aggrieved by the order of the District Forum, the petitioner filed an appeal before the State Commission. The

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    State Commission vide its order dated 11.10.2012 has observed as under: t is an admitted case of the petitioner that he had not got tested seed from the laboratory as required under the provisions of Section 13 (1) (c ) of the Consumer Protection Act, 1986. It is also not the case of the complainant that he ever had moved an application before the concerned authorities for getting the seed of same batch number tested from the laboratory. However, the report submitted by the official of the Deputy Director Agriculture, Kaithal revealed that he nursery of PHB 71 has been sown in about 2 Kanal area and the plant stood in the nursery was about 50% only. The nursery of other varieties, from different seed source, at the nearby site is in satisfactory condition. The soil and water conditions seems to be satisfactory. The circumstances indicate that the quality of seed appears to be one of the reasons for poor plant stand in the nursery There was no evidence in the shape of report from appropriate laboratory regarding seed to be substandard. Thus, the report given by the Agriculture Department is hardly of any significance with respect to the claim sought by the complainant. The District Forum after considering each and every aspect of the case has rightly dismissed the complaint. Thus no ground to interfere in the impugned order is made out. Hence, finding no merit in this appeal, it is dismissed Hence, the petitioner has filed this present revision petition before us. We have heard the learned counsel for the petitioner and have gone through the record. The main grounds of the petitioner are as follows: - that the State Commission and also the District Forum failed to consider the fact that whatever seeds purchased by the petitioner were sown by him and he had no seed with him to send for testing, whereas, respondent no. 1 was in the business of selling seeds and certainly must be having the stored seeds of that same batch and could have made it available for testing. - the State Commission has erred in not considering the report of the Agriculture Department which in their report categorically state that he plant stand in nursery is about 50% only. The soil and water condition seems to be satisfactory. The circumstances indicate that the quality of seed appears to be one of the reasons for poor plant stand in the nursery - the State Commission has failed to appreciate the law laid down by the Supreme Court as in M/s National Seeds Corporation Ltd., vs M Madhusudhan Reddy (AIR 2012 SC 1160) were it has been held that rocedure for trail of complaint complaint by farmers/ growers of seeds supplied by appellants resulting in less filed sample seeds not available with complainants as all seeds purchased were sown Appellant also not providing sample of seeds sold for analysis Consumer Forum appointing agricultural experts to ascertain status and cause of failure of crop Compensation awarded to complaints on basis of report of experts Procedure adopted by forum cannot be said to be contrary to section 13 (1) ( c) Order of Forum not liable to be set aside on specious ground that procedure prescribed under section 13 (1) (c) had not been followed - the State Commission has erred in not considering the fact that District Forum could have asked the respondent no. 1 to produce the same batch seed and could have asked it to get it tested from certified laboratory. Along with the present revision petition an application for condonation of delay of 11 days has been filed. The reasons given for the delay are as under: he petitioner went to his counsel in State Commission at Chandigarh on 02.02.2012 and collected the documents and gave it to the counsel in Delhi on 05.02.2013. Two days were taken for drafting the present revision petition leading to the delay of 10 days in filing the present revision petition Petitioner has not even mentioned when he received the impugned order and has not accounted for the period from the passing of the impugned order on 11.10.2012 to 02.02.2013 and when he went to his counsel in Chandigarh to collect the document. Indisputably the petitioner had not got the seed tested from any laboratory as required under the provisions of section 13 (1) ( c) of the Consumer Protection Act, 1986. He had also not moved an application before the concerned authorities for getting the seed of same

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    batch number tested from any laboratory. Further, the report of the Agriculture Department cannot be accepted as no notice of inspection of the field for associating them with the inspection. Hence, we agree with the findings of the District Forum as also the State Commission that the petitioner has failed to prove that the seed supplied by the respondents to the petitioner were of inferior quality. Further, the report given by the Agriculture Department is hardly of any significance with respect to the complaint sought by the petitioner. In view of the above, we find that there is no jurisdictional error, illegality or infirmity in the order passed by the State Commission warranting our interference. The revision petition is accordingly dismissed with no order as to cost.

    ......................J

    V.B. GUPTA

    PRESIDING MEMBER

    ......................

    REKHA GUPTA

    MEMBER

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    Banta Ram v. Jai Bharat Beej Company Super Market
    (May 17, 2013)