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Smart Summary

Structured Summary of the Opinion (Soumen Sen, J.)

Factual and Procedural Background

This revisional application challenged the jurisdiction of the District Consumer Disputes Redressal Forum to receive a complaint (Case No. 191 of 2011) filed by the opposite party in connection with a Development Agreement dated 15 May 2006.

The petitioner filed an application in the consumer proceedings for dismissal of the complaint for want of jurisdiction, asserting that a Supplementary Agreement executed on 6 January 2007 contained an arbitration clause by which the parties agreed to resolve disputes under the Arbitration and Conciliation Act. The opposing party resisted, relying on Clause 26 of the original Development Agreement (which conferred jurisdiction on the District Judge, Alipore or its subordinate court) and on provisions of the Consumer Protection Act.

The District Forum had rejected the petitioner's application (the District Forum relied on the Supreme Court decision in National Seeds Corporation Ltd. v. M. Madhusudan Reddy and Anr., 2012(2) SCC 506). The revisional court considered competing submissions and statutory provisions and set aside the impugned order of the consumer forum, allowing the revisional application.

Legal Issues Presented

  1. Whether the District Consumer Disputes Redressal Forum had jurisdiction to entertain the complaint despite the existence of an arbitration clause in a later Supplementary Agreement executed by the parties.
  2. Whether, in the presence of an arbitration agreement (as per the Supplementary Agreement), the consumer forum is obliged under Section 8 of the Arbitration and Conciliation Act to refer the parties to arbitration (and whether Section 5 of the Arbitration Act ousts civil court jurisdiction in such circumstances).
  3. How Section 3 of the Consumer Protection Act (that the Act is in addition to and not in derogation of other laws) interacts with the Arbitration and Conciliation Act when a dispute is covered by an arbitration agreement.

Arguments of the Parties

Petitioner's Arguments (Mr. Pathak)

  • The Supplementary Agreement dated 6 January 2007 contains an arbitration clause (Clause 16) by which the parties agreed to resolve all disputes through arbitration under the Arbitration and Conciliation Act; that arbitration clause supersedes or substitutes the jurisdiction clause in the original Development Agreement.
  • In view of Sections 5 and 8 of the Arbitration and Conciliation Act, the consumer forum is bound to stay the complaint and refer the parties to arbitration.

Opposite Party's Arguments (Mr. Talukdar; reliance also placed on authorities by counsel including Mr. Ghosh)

  • The original Development Agreement (dated 15 May 2006) contains Clause 26 assigning jurisdiction to the District Judge, Alipore or its subordinate court; Clause 26 was not expressly substituted by the Supplementary Agreement.
  • Section 3 of the Consumer Protection Act provides that the Act is in addition to and not in derogation of other laws, and the Consumer Forum is an appropriate forum for speedy redressal of consumer grievances; therefore the consumer forum can proceed with the complaint even where an arbitration clause exists.
  • The opposite party relied heavily on the Supreme Court decision in National Seeds Corporation Ltd. v. M. Madhusudan Reddy (2012(2) SCC 506) to argue that arbitration is an optional remedy and that the consumer forum was competent to receive and decide the complaint notwithstanding an arbitration clause.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
SBP & Company v. M/s. Patel Engineering (AIR 2006 SC 450) The Arbitration and Conciliation Act applies to consumer forums; Section 8 contemplates a "judicial authority" and such authority may include consumer forums/special tribunals; courts must decide on existence/validity/coverage of arbitration agreements when raised before them. The court relied on SBP as a controlling Seven-Judge Bench decision to hold that Section 8 applies before special tribunals like the consumer forum and to support the conclusion that disputes covered by an arbitration agreement should be referred to arbitration.
National Seeds Corporation Ltd. v. M. Madhusudan Reddy and Anr. (2012(2) SCC 506) Holds that the remedy of arbitration is optional and that a consumer forum may be competent to entertain complaints notwithstanding an arbitration clause; Section 3 of the Consumer Protection Act supports availability of alternate remedies to consumers. The opposite party relied on this decision to justify the District Forum's rejection of the Section 8 application. The revisional court considered the decision but noted that it was a Two-Judge Bench decision which did not consider the Seven-Judge Bench decision in SBP, and distinguished it on that basis and on factual differences.
Fair Air Engineers (P) Ltd. v. N.K. Modi (1996(6) SCC 385) Interpreted Section 3 of the Consumer Protection Act to construe the Act broadly; the Act provides an additional remedy to consumers and should be construed to give effect to its object and purpose. Referenced in the context of the interplay between the Consumer Protection Act and arbitration law; used to explain the rationale of earlier Supreme Court observations about the additional remedy under the Consumer Protection Act.
Indusind Bank Ltd. v. Gadadhar Banerjee (C.O.223 of 2009) Where a dispute before the forum is arbitrable under an arbitration agreement, the forum has to refer the dispute to arbitration in terms of Section 8 (mandatory reference) — following SBP. Cited as a High Court decision following SBP to support the proposition that consumer forums must refer arbitrable disputes to arbitration.
M/s Auro Developers & Ors. v. Mala Mukherjee & Ors. (C.O.No.2828 of 2010) Held that if the subject-matter before the forum is within the ambit of the arbitration agreement, the forum cannot proceed with the complaint where a Section 8 application is filed. Relied upon as another High Court decision consistent with SBP and Indusind Bank, supporting referral to arbitration when the dispute is arbitrable.
Rashtriya Ispat Nigam Ltd. & Anr. (referred to as a subsequent decision) States that when the dispute before the forum is arbitrable as per the arbitration agreement, the forum has no option but to refer to arbitration because Section 8 is mandatory. The court cited this subsequent decision to reinforce the mandatory nature of Section 8 where the dispute is arbitrable and to justify setting aside the consumer forum order.
Skypak Couriers Ltd. v. Tata Chemicals Ltd. (2000(5) SCC 294) Observes that an arbitration clause will not be a bar to entertainment of a consumer complaint because the remedy under the Consumer Protection Act is in addition to other laws. Cited as part of the body of authority relied upon by those arguing for consumer forum jurisdiction; noted by the court but distinguished in light of SBP and subsequent authority.
Trans Mediterranean Airways v. Universal Exports (2011(10) SCC 316) Holds that protection under the Consumer Protection Act is in addition to remedies available under other statutes; it provides an alternative or additional remedy. Quoted for the general principle that the CP Act provides additional remedies; the court noted this authority but analyzed it against the controlling Seven-Judge Bench decision in SBP and factual differences.

Court's Reasoning and Analysis

The court proceeded step-by-step, relying on the contractual documents, statutory provisions, and relevant authorities reproduced or cited in the opinion:

  1. Statutory framework reproduced: the court set out Sections 2(e), 5 and 8 of the Arbitration and Conciliation Act, 1996 and Section 3 of the Consumer Protection Act. Section 2(e) defines "Court"; Section 5 limits judicial intervention; Section 8 mandates reference to arbitration by a judicial authority in the presence of an arbitration agreement when a party so applies.
  2. The court considered the Seven-Judge Bench decision in SBP & Co. v. Patel Engineering, which held that the Arbitration Act applies to consumer forums and that Section 8 contemplates a "judicial authority" which may include special tribunals such as consumer forums. The court emphasized paragraph 18 of SBP: a judicial authority must, in the absence of restriction, decide on existence/validity/coverage of arbitration agreements and is not to act mechanically.
  3. The court reviewed High Court decisions (Indusind Bank; M/s Auro Developers) that followed SBP, holding that when a dispute is arbitrable the consumer forum should refer the dispute to arbitration under Section 8, because Section 8 is mandatory.
  4. The court examined the opposing reliance on National Seeds Corporation (2012(2) SCC 506) and other authorities (Fair Air Engineers; Skypak; Trans Mediterranean Airways) which emphasize that the Consumer Protection Act provides an additional remedy and that the existence of an arbitration clause does not necessarily bar a consumer forum. The court noted these authorities and quoted relevant paragraphs.
  5. Crucially, the court observed that the Two-Judge Bench decisions (including National Seeds and related authorities) did not consider the earlier Seven-Judge Bench decision in SBP. Given that SBP is a Seven-Judge Bench decision on the applicability of the Arbitration Act to consumer forums, the court treated SBP as authoritative on the issue.
  6. On the facts, the court observed that Clause 16 of the Supplementary Agreement clearly contemplates reference of all disputes to arbitration, the Supplementary Agreement is not in dispute, and it modifies the original Development Agreement (the original agreement dated 15 May 2006 stands modified by the Supplementary Agreement). The parties intended arbitration.
  7. Applying Section 5 of the Arbitration Act (which limits judicial intervention) and the law in SBP, the court concluded that once parties have agreed to resolve disputes by arbitration, the jurisdiction of a civil court (or a forum acting as a judicial authority under the Arbitration Act) is ousted in respect of matters governed by the arbitration agreement and Section 8 applies.
  8. On that basis, the court held that the consumer forum committed illegality in not allowing the petitioner's prayer for reference to arbitration and that the consumer forum had no jurisdiction to entertain the complaint in respect of the arbitrable subject matter.

Holding and Implications

Holding: The revisional application is allowed and the impugned order of the consumer forum is set aside because the subject-matter of the complaint is arbitrable and the parties agreed to arbitration in the Supplementary Agreement; the consumer forum therefore had no jurisdiction to entertain the complaint.

Direct consequences for the parties:

  • The impugned order of the District Consumer Disputes Redressal Forum is set aside.
  • The revisional application succeeds.
  • There shall be no order as to costs.
  • An urgent xerox certified copy of the judgment, if applied for, is to be given to the parties on the usual undertaking.

Broader implications: The opinion applies the Seven-Judge Bench decision in SBP & Co. v. Patel Engineering and subsequent High Court decisions to hold that Section 8 of the Arbitration and Conciliation Act applies to consumer forums where the subject-matter is arbitrable. The opinion does not state that it is laying down a novel or separate precedent beyond applying those authorities to the facts of this case; the effect described above is the court's direct dispositive outcome.

    Sudarshan Vyapar Pvt. Ltd. v. Madhusudan Guha

    Soumen Sen, J.

    ""In this revisional application, the petitioner has challenged the jurisdiction of the District Consumer Disputes Redressal Forum to receive the complaint case filed by the opposite party in connection with a development agreement executed on 15th May, 2006.""

    ""The petitioner in the said proceeding filed an application for dismissal of the complaint case being Case No.191 of 2011 for want of jurisdiction in view of the fact that in the Supplementary Agreement executed on 6th January, 2007, the parties have agreed to resolve their disputes by arbitration in terms of the provisions of the Arbitration and Conciliation Act, 1986. The said application was resisted on behalf of the opposite party on the ground that the original development agreement dated 15th May, 2006 does not contain any such arbitration clause and it specifically states that any legal proceedings in connection with the said development agreement can be filed and decided by the District Judge, Alipore or its Subordinate Court having jurisdiction to receive, entertain, try and determine all such suits.""

    ""Clause 26 of the Development Agreement and Clause 16 of the Supplementary Agreement are reproduced hereinbelow:-""

    "26. Jurisdiction: In connection with any legal proceedings in respect of this Agreement or the property, the District Judge, Alipore or its Sub Ordinate Court shall have jurisdiction to receive, entertain, try and determine all suits and proceedings."

    "16. That all disputes between the parties will be settled amicably on failure thereto through arbitration as per provisions of the Arbitration & Conciliation Act, 1996."

    ""It is submitted that by the Supplementary Agreement, Clause 26 of the original agreement has not been substituted and, accordingly, if a suit is maintainable concerning a dispute arising out of the development agreement then in view of Section 3 of the Consumer Protection Act, 1996, the proceeding before the consumer forum is equally maintainable. The learned Counsel for the opposite party refers to""

    Soumen Sen, J.

    ""In this revisional application, the petitioner has challenged the jurisdiction of the District Consumer Disputes Redressal Forum to receive the complaint case filed by the opposite party in connection with a development agreement executed on 15th May, 2006.""

    ""The petitioner in the said proceeding filed an application for dismissal of the complaint case being Case No.191 of 2011 for want of jurisdiction in view of the fact that in the Supplementary Agreement executed on 6th January, 2007, the parties have agreed to resolve their disputes by arbitration in terms of the provisions of the Arbitration and Conciliation Act, 1986. The said application was resisted on behalf of the opposite party on the ground that the original development agreement dated 15th May, 2006 does not contain any such arbitration clause and it specifically states that any legal proceedings in connection with the said development agreement can be filed and decided by the District Judge, Alipore or its Subordinate Court having jurisdiction to receive, entertain, try and determine all such suits.""

    ""Clause 26 of the Development Agreement and Clause 16 of the Supplementary Agreement are reproduced hereinbelow:-""

    "26. Jurisdiction: In connection with any legal proceedings in respect of this Agreement or the property, the District Judge, Alipore or its Sub Ordinate Court shall have jurisdiction to receive, entertain, try and determine all suits and proceedings."

    "16. That all disputes between the parties will be settled amicably on failure thereto through arbitration as per provisions of the Arbitration & Conciliation Act, 1996."

    ""It is submitted that by the Supplementary Agreement, Clause 26 of the original agreement has not been substituted and, accordingly, if a suit is maintainable concerning a dispute arising out of the development agreement then in view of Section 3 of the Consumer Protection Act, 1996, the proceeding before the consumer forum is equally maintainable. The learned Counsel for the opposite party refers to""
    Section 3 of the Consumer Protection Act, 1996 which is reproduced hereinbelow:-

    "3. Act not in derogation of any other law. – The provisions of this Act shall be in addition to and not in derogation of the provisions of any other law for the time being in force."

    The learned Counsel has also relied upon a fairly recent decision reported 2012(2) SCC 506 (National Seeds Corporation Ltd. Vs. M. Madhusudan Reddy and Anr.), in support of his contention and in order to establish that notwithstanding an arbitration clause mentioned in an agreement, consumer redressal forum is competent to receive, try and determine the said complaint.

    Per contra, Mr. Pathak, the learned Counsel appearing on behalf of the petitioner submits that by reason of the Supplementary Agreement, the jurisdiction clause mentioned in the original development agreement stands superseded and/or substituted. It is further submitted that if the parties have agreed to resolve their disputes by arbitration, then in view of Section 5 and Section 8 of the Arbitration and Conciliation Act, the consumer forum is bound to stay the said complaint case and referred the parties to arbitration.

    In order to appreciate such argument reference may be made to Sections 2(e), 5 and 8 of the Arbitration and Conciliation Act, 1996 which are reproduced hereinbelow:-

    “2(e). “Court” means the principal civil court of original jurisdiction in a district, and includes the High Court in exercise of its ordinary original civil jurisdiction, having jurisdiction to decide the questions forming the subject-matter of the arbitration if the same had been the subject-matter of a suit, but does not include any civil court of a grade inferior to such principal Civil Court, or any Court of Small Causes.”

    "5. Extent of Judicial intervention – Notwithstanding anything contained in any other law for the time being in force, in matter governed by this part, no judicial authority shall intervene except where so provided in this part."

    “8. Power to refer parties to arbitration where there is an arbitration agreement –

    (1) A judicial authority before which an action is brought in a matter which is the subject of an arbitration agreement shall, if a party so applies not later than when submitting his first statement on the substance of the dispute, refer the parties to arbitration.

    (2) The application referred to in sub-section (1) shall not be entertained unless it is accompanied by the original arbitration agreement or a duly certified copy thereof.

    "(3) Notwithstanding that an application has been made under subsection (1) and that the issue is pending before the judicial authority, an arbitration may be commenced or continued and an arbitral award made."

    "The Hon’ble Supreme Court in SBP & Company Vs. M/s. Patel Engineering reported in AIR 2006 SC 450 held that the provisions of Arbitration and Conciliation Act would apply to consumer forum. While considering the definition of Court under Section 2(e) of the Arbitration and Conciliation Act, 1996, the Seven-Judge Bench of the Hon’ble Supreme Court in Paragraph 18 made the following observations:-"

    "18. It is also not possible to accept the argument that there is an exclusive conferment of jurisdiction on the arbitral tribunal, to decide on the existence or validity of the arbitration agreement. Section 8 of the Act contemplates a judicial authority before which an action is brought in a matter which is the subject of an arbitration agreement, on the terms specified therein, to refer the dispute to arbitration. A judicial authority as such is not defined in the Act. It would certainly include the court as defined in Section 2(e) of the Act and would also, in our opinion, include other courts and may even include a special tribunal like the Consumer Forum (See Fair Air Engineers (P) Ltd. and another v. N.K. Modi ( 1996(6) SCC 385). When the defendant to an action before a judicial authority raises the plea that there is an arbitration agreement and the subject matter of the claim is covered by the agreement and the plaintiff or the person who has approached the judicial authority for relief, disputes the same, the judicial authority, in the absence of any restriction in the Act, has necessarily to decide whether, in fact, there is in existence a valid arbitration agreement and whether the dispute that is sought to be raised before it, is covered by the arbitration clause. It is difficult to contemplate that the judicial authority has also to act mechanically or has merely to see the original arbitration agreement produced before it, and mechanically refer the parties to an arbitration. Similarly, Section 9 enables a Court, obviously, as defined in the Act, when approached by a party before the commencement of an arbitral proceeding, to grant interim relief as contemplated by the Section. When a party seeks an interim relief asserting that there was a dispute liable to be arbitrated upon in terms of the Act, and the opposite party disputes the existence of an arbitration agreement as defined in the Act or raises a plea that the dispute involved was not covered by the arbitration clause, or that the Court which ws approached had no jurisdiction to pass any order in terms of Section 9 of the Act, that Court has necessarily to decide whether it has jurisdiction, whether there is an arbitration agreement which is valid in law and whether the dispute sought to be raised is covered by that agreement. There is no indication in the Act that the powers of the court re curtailed on these aspects, on the other hand, section 9 insists that once approached in that behalf,
    the Court shall have the same power for making orders as it has for the purpose of an in relation to any proceeding before it."
    Surely, when a matter is entrusted to a Civil Court in the ordinary hierarchy of Courts without anything more, the procedure of that court would govern the adjudication.”

    "Following the said decision, the learned Judges of this Court in similar matters have held that if the subject-matter of the dispute also forms the subject-matter of the arbitration then the consumer forum cannot proceed with the said complaint. Some of such decisions are mentioned hereinbelow:-"

    1) Indusind Bank Ltd. Vs. Gadadhar Banerjee being C.O.223 of 2009 decided on 1st April, 2010.

    2) M/s. Auro Developers & Ors. Vs. Mala Mukherjee & Ors. Being C.O.No.2828 of 2010 decided on 23rd December, 2011.

    In Indusind Bank (supra) the learned Single Judge was considering an order passed by the forum in rejecting an application filed under Section 8 of the Arbitration and Conciliation Act, 1996. The learned single Judge following SBP (supra) held that when the dispute before the forum is arbitrable under the Arbitration and Conciliation Act, 1996 as per the Arbitration Agreement executed between the parties, the forum has no option but to refer the dispute to arbitration in terms of Section 8 of the said Act since the said provision is mandatory. The relevant observations of the learned single Judge is reproduced hereinbelow:-

    "Several decisions were cited by the Counsel appearing for the respective parties on the question as to whether the proceeding before the Forum can be continued in the facts of the instant case because of Section 8 of the Arbitration and Conciliation Act, 1996."

    Mr. Talukdar, learned Advocate submitted that Section 3 of the Consumer Protection Act, 1986 provides that the provision of the said Act shall be in addition to and not in derogation of the provisions of any other law for the time being in force. He contended that the entire scheme of the Act was enacted for creation of an additional avenue for giving speedy redressal of the grievances of the consumer in respect of a consumer dispute either arising from a defect in the goods purchased as per Section 2(1)(f) of the said Act or for deficiency in the service as per Section 2(1)(g) of the said Act. He, however, did not dispute that arbitration is not an avenue for redressal of such dispute between the parties as per the arbitration agreement entered between the parties. He, thus, contended that when two avenues are open to the consumer for redressal of his grievances, he may opt for any one of such avenues. Accordingly, he submitted that even if it is found that the dispute between the parties is covered by the arbitration agreement and such dispute can be resolved by arbitration as per the said agreement, but, still then, a party to such contract cannot be precluded from seeking remedy under the Consumer Protection Act, 1986 in addition to the Forum available to the parties for resolution of their dispute by way of arbitration.

    Mr. Ghosh, learned Advocate repudiated such submission of Mr. Talukdar by submitting that it has been held by the Constitutional Bench of the Hon’ble Supreme Court in the case of SBP & Co. –Vs- Patel Engineering Ltd. & Anr. reported in (2005)8 SCC 618 that Section 8 of the Arbitration and Conciliation Act contemplates a judicial authority before which an action is brought in a matter which is subject to the arbitration agreement, on the terms specified therein to refer the dispute to arbitration. It was further held therein that a judicial authority as such, is not defined in the Act and as such, it would certainly include the Court as defined in Section 2(e) of the said Act and would also include other Courts and may even include a special Tribunal like Consumer Forum.

    By giving anxious consideration to the aforesaid decisions cited at the Bar, this Court holds that the decisions cited by Mr. Talukdar are not authorities on the subject as to whether the Forum under the Consumer Protection Act can still proceed with the complaint case when the defendant prays for a reference under Section 8 of the Arbitration and Conciliation Act for resolution of such dispute by way of arbitration as per the arbitration agreement between the parties. In those cases the Hon’ble Supreme Court considered the jurisdiction of the Consumer Forum vis- -vis specific remedies under other Acts such as Co-operative Societies Act and/or ESI Act etc. In those cases the Hon’ble Supreme Court held that unless there is clear bar under those Acts for seeking any remedy under the Consumer Protection Act, it cannot be held that the proceeding before the Consumer Protection Act is not maintainable. In one of such decisions it was also held that when claim for damages cannot be granted by the Forum available under other Acts appropriately, then also seeking remedy before the Forum under the Act of 1986 cannot be denied to the party who approached the said Forum seeking such remedy.

    "In those cases the jurisdiction of the Consumer Forum vis- -vis Section 8 of the Arbitration and Conciliation Act was neither an issue before the Hon’ble Supreme Court nor the same was decided therein."

    "Thus, when this Court finds that the Constitutional Bench of the Hon’ble Supreme Court in clear terms held in SBP & Co. –Vs- Patel Engineering Ltd. (supra) that Section 8 of the Arbitration and Conciliation Act is applicable before the special Tribunal like Consumer Forum and when the Hon’ble Supreme Court in the subsequent decision in the case of Rashtriya Ispal Nigam Ltd. & Anr. (supra) held that when the dispute before the Forum is arbitrable under the Arbitration and Conciliation Act, 1996 as per the arbitration agreement executed between the parties, the Forum has no option but to refer the said dispute to arbitration as Section 8 of the said Act is a mandatory provision which mandates a reference unlike the provision contained in section 34 of the 1940 act which simply contemplated stay of the suit, this Court has no hesitation to hold that the learned Forum/Commission committed illegality by not allowing the petitioner’s prayer for reference of the said dispute to the arbitrator for its arbitration as per the arbitration agreement between the parties."

    "When both the parties have decided a particular Forum by agreement, for deciding any dispute touching the agreement, this Court feels that any one of the parties to the said agreement should not have opted for a different Forum by unilaterally giving a go bye to the bilateral agreement, even though the Forum chosen by one of such parties, is otherwise competent to decide the said dispute."

    ""
    In M/s. Auro Developers (supra) a learned single Judge of this Court relying upon SBP (supra) and Indusind Bank Ltd. (supra) held that if the subject-matter before the forum is within the ambit of the Arbitration Agreement then the forum cannot proceed with the said complaint if an application filed under Section 8 of the Arbitration and Conciliation Act.""

    "The learned Counsel on behalf of the opposite parties placed heavy reliance upon National Seeds Corporation Ltd. (supra) in order to justify the order passed by the consumer forum in rejecting the said application under Section 8 of the Arbitration and Conciliation Act. In fact, the District Forum rejected the said application after placing reliance upon the judgment delivered in National Seeds Corporation Ltd. (supra). In National Seeds Corporation Ltd. (supra), the Hon’ble Supreme Court observed that the remedy of arbitration is not the only remedy available to a party rather it is an additional remedy. The relevant observations of the Hon’ble Supreme Court in this regard can be found in Paragraphs 63 to 70 of the said report which are reproduced hereinbelow:-"

    "63. The next question which needs consideration is whether the growers of seeds were not entitled to file complaint under the Consumer Protection Act and the only remedy available to them for the alleged breach of the terms of agreement was to apply for arbitration."

    ""
    64. According to the learned counsel for the appellant, if the growers had applied for arbitration then in terms of Section 8 of the Arbitration and Conciliation Act the dispute arising out of the arbitration clause had to be referred to an appropriate arbitrator and the District Consumer Forums were not entitled to entertain their complaint. This contention represents an extension of the main objection of the appellant that the only remedy available to the farmers and growers who claim to have suffered loss on account of use of defective seeds sold/supplied by the appellant was to file complaints with the Seed Inspectors concerned for taking action under Sections 19 and/or 21 of the Seeds Act.""

    ""
    65. The consideration of this issue needs to be prefaced with an observation that the grievance of a farmer/grower who has suffered financially due to loss or failure of crop on account of use of defective seeds sold/supplied by the appellant or by an authorized person is not remedied by prosecuting the seller/suppler of the seeds. Even if such person is found guilty and sentenced to imprisonment, the aggrieved farmer/grower does not get anything. Therefore, the socalled remedy available to an aggrieved farmer/grower to lodge a complaint with the Seed Inspector concerned for prosecution of the seller/supplier of the seeds cannot but be treated as illusory and he cannot be denied relief under the Consumer Protection Act on the ground of availability of an alternative remedy.""

    ""
    66. The remedy of arbitration is not the only remedy available to a grower. Rather, it is an optional remedy. He can either seek reference to an arbitrator or file a complaint under the Consumer Protection Act. If the grower opts for the remedy of arbitration, then it may be possible to say that he cannot, subsequently, file complaint under the Consumer Protection Act. However, if he chooses to file a complaint in the first instance before the competent Consumer Forum, then he cannot be denied relief by invoking Section 8 of the Arbitration and Conciliation Act, 1996. Moreover, the plaint language of Section 3 of the Consumer Protection Act makes it clear that the remedy available in that Act is in addition to and not in derogation of the provisions of any other law for the time being in force.""

    "67. In Fair Air Engineers (P) Ltd. v. N.K. Modi ( 1996(6) SCC 385) the two- Judge Bench interpreted that section and held as under:"

    "15. …the provisions of the Act are to be construed widely to give effect to the object and purpose of the Act. It is seen that Section 3 envisages that the provisions of the Act are in addition to and are not in derogation of any other law in force. It is true, as rightly contended by Shri Suri, that the words ‘in derogation of the provisions of any other law for the time being in force’ would be given proper meaning and effect and if the complaint is not stayed and the parties are not relegated to the arbitration, the Act purports to operate in derogation of the provisions of the Arbitration Act. Prima facie, the contention appears to be plausible but on construction and conspectus of the provisions of the Act we think that the contention is not well founded. Parliament is aware of the provisions of the Arbitration Act and the Contract Act, 1872 and the consequential remedy available under Section 9 of the Code of Civil Procedure i.e. to avail of right of civil action in a competent court of civil jurisdiction. Nonetheless, the Act provides the additional remedy."

    "16. It would, therefore, be clear that the legislature intended to provide a remedy in addition to the consentient arbitration which could be enforced under the Arbitration Act or the civil action in a suit under the provisions of the Code of Civil Procedure. Thereby, as seen, Section 34 of the Act does not confer an automatic right nor create an automatic embargo on the exercise of the power by the judicial authority under the Act. It is a matter of discretion. Considered from this perspective, we hold that though the District Forum ommission and National Commission are judicial authorities, for the purpose of Section 34 of the Arbitration Act, in view of the object of the Act and by operation of Section 3 thereof, we are of the considered view that it would be appropriate that these forums created under the Act are at liberty to proceed with the matters in accordance with the provisions of the Act rather than relegating the parties to an arbitration proceedings pursuant to a contract entered into between the parties. The reason is that the Act intends to relieve the consumers of the cumbersome arbitration proceedings or civil action unless the forums on their own and on the peculiar facts and circumstances of a particular case, come to the conclusion that the appropriate forum for adjudication of the disputes would be otherwise those given in the Act."

    ""
    68. In Skypak Couriers Ltd. v. Tata Chemicals Ltd.. (2000(5) SCC 294) this Court observed:""

    "2. …Even if there exists an arbitration clause in an agreement and a complaint is made by the consumer, in relation to a certain deficiency of service, then the existence of an arbitration clause will not be a bar to the entertainment of the complaint by the Redressal Agency, constituted under the Consumer Protection Act, since the remedy provided under the Act is in addition to the provisions of any other law for the time being in force."

    "
    69. In Trans Mediterranean Airways v. Universal Exports (2011(10)SCC 316) it was observed:"

    "41. In our view, the protection provided under the CP Act to consumers is in addition to the remedies available under any other statute. It does not extinguish the remedies under another statute but provides an additional or alternative remedy."

    "70. The aforementioned judgments present a clear answer to the appellant’s challenge to the impugned orders on the ground that the growers had not availed the remedy of arbitration."

    However, it appears that Two-Judge Bench of the Hon’ble Supreme Court did not consider the Seven-Judge Bench decision in SBP (supra).

    In any event, it would appear that the Hon’ble Supreme Court in considering the maintainability of the complaint case on facts held that there is no provision in the said Seeds Act and the Rules framed thereunder for compensating the farmers and there is nothing in the Seeds Act and the Rules made thereunder which would give an indication that the provisions of the Consumer Protection Act, 1986 are not available to the farmers who are otherwise covered by the wide definition of “consumer” under Section 2(1)(d) of the Consumer Protection Act. Moreover, it was held that the grievance of a farmer/ grower who has suffered financially due to loss or failure of crop on account of use of defective seeds sold/supplied by the appellant or by an authorized person is not remedied by prosecuting the seller/supplier of the seeds. Even if such person is found guilty and sentenced to imprisonment, the aggrieved farmer/grower does not get anything. The same is not the case here.

    "It has already been observed earlier that the subject-matter of the complaint is arbitrable and forms the subject of the Arbitration Agreement and, accordingly, the provision of section 8 clearly applies."

    It is also not disputed that Clause 16 of the Supplementary Agreement contemplates reference of all disputes to arbitration. The said Supplementary Agreement containing the arbitration clause is not in dispute. There is also no challenge thrown to the Supplementary Agreement containing the arbitration clause. The parties have clearly intended to have their disputes resolved through arbitration.

    It has not been disputed from the bar that both the Development Agreement and the Supplementary Agreement have been executed by the opposite party. The original agreement dated 15th May, 2006 stands modified by the Supplementary Agreement. The reasons for execution of the Supplementary Agreement have been indicated in the recitals. Once the parties have agreed to resolve their disputes by the arbitration, the jurisdiction of a Civil Court is clearly ousted by reason of Section 5 of the Arbitration and Conciliation Act. In view of the aforesaid and having regard to the law laid down in SBP (supra), this Court is of the view that the consumer forum has no jurisdiction to entertain the s aidcomplaint.

    In view thereof, the impugned order is set aside. The revisional application succeeds. There shall be no order as to costs.

    Urgent xerox certified copy of this judgment, if applied for, be given to the parties on usual undertaking.which is reproduced hereinbelow:-

    "3. Act not in derogation of any other law. – The provisions of this Act shall be in addition to and not in derogation of the provisions of any other law for the time being in force."

    The learned Counsel has also relied upon a fairly recent decision reported 2012(2) SCC 506 (National Seeds Corporation Ltd. Vs. M. Madhusudan Reddy and Anr.), in support of his contention and in order to establish that notwithstanding an arbitration clause mentioned in an agreement, consumer redressal forum is competent to receive, try and determine the said complaint.

    Per contra, Mr. Pathak, the learned Counsel appearing on behalf of the petitioner submits that by reason of the Supplementary Agreement, the jurisdiction clause mentioned in the original development agreement stands superseded and/or substituted. It is further submitted that if the parties have agreed to resolve their disputes by arbitration, then in view of Section 5 and Section 8 of the Arbitration and Conciliation Act, the consumer forum is bound to stay the said complaint case and referred the parties to arbitration.

    In order to appreciate such argument reference may be made to Sections 2(e), 5 and 8 of the Arbitration and Conciliation Act, 1996 which are reproduced hereinbelow:-

    “2(e). “Court” means the principal civil court of original jurisdiction in a district, and includes the High Court in exercise of its ordinary original civil jurisdiction, having jurisdiction to decide the questions forming the subject-matter of the arbitration if the same had been the subject-matter of a suit, but does not include any civil court of a grade inferior to such principal Civil Court, or any Court of Small Causes.”

    "5. Extent of Judicial intervention – Notwithstanding anything contained in any other law for the time being in force, in matter governed by this part, no judicial authority shall intervene except where so provided in this part."

    “8. Power to refer parties to arbitration where there is an arbitration agreement –

    (1) A judicial authority before which an action is brought in a matter which is the subject of an arbitration agreement shall, if a party so applies not later than when submitting his first statement on the substance of the dispute, refer the parties to arbitration.

    (2) The application referred to in sub-section (1) shall not be entertained unless it is accompanied by the original arbitration agreement or a duly certified copy thereof.

    "(3) Notwithstanding that an application has been made under subsection (1) and that the issue is pending before the judicial authority, an arbitration may be commenced or continued and an arbitral award made."

    "The Hon’ble Supreme Court in SBP & Company Vs. M/s. Patel Engineering reported in AIR 2006 SC 450 held that the provisions of Arbitration and Conciliation Act would apply to consumer forum. While considering the definition of Court under Section 2(e) of the Arbitration and Conciliation Act, 1996, the Seven-Judge Bench of the Hon’ble Supreme Court in Paragraph 18 made the following observations:-"

    "18. It is also not possible to accept the argument that there is an exclusive conferment of jurisdiction on the arbitral tribunal, to decide on the existence or validity of the arbitration agreement. Section 8 of the Act contemplates a judicial authority before which an action is brought in a matter which is the subject of an arbitration agreement, on the terms specified therein, to refer the dispute to arbitration. A judicial authority as such is not defined in the Act. It would certainly include the court as defined in Section 2(e) of the Act and would also, in our opinion, include other courts and may even include a special tribunal like the Consumer Forum (See Fair Air Engineers (P) Ltd. and another v. N.K. Modi ( 1996(6) SCC 385). When the defendant to an action before a judicial authority raises the plea that there is an arbitration agreement and the subject matter of the claim is covered by the agreement and the plaintiff or the person who has approached the judicial authority for relief, disputes the same, the judicial authority, in the absence of any restriction in the Act, has necessarily to decide whether, in fact, there is in existence a valid arbitration agreement and whether the dispute that is sought to be raised before it, is covered by the arbitration clause. It is difficult to contemplate that the judicial authority has also to act mechanically or has merely to see the original arbitration agreement produced before it, and mechanically refer the parties to an arbitration. Similarly, Section 9 enables a Court, obviously, as defined in the Act, when approached by a party before the commencement of an arbitral proceeding, to grant interim relief as contemplated by the Section. When a party seeks an interim relief asserting that there was a dispute liable to be arbitrated upon in terms of the Act, and the opposite party disputes the existence of an arbitration agreement as defined in the Act or raises a plea that the dispute involved was not covered by the arbitration clause, or that the Court which ws approached had no jurisdiction to pass any order in terms of Section 9 of the Act, that Court has necessarily to decide whether it has jurisdiction, whether there is an arbitration agreement which is valid in law and whether the dispute sought to be raised is covered by that agreement. There is no indication in the Act that the powers of the court re curtailed on these aspects, on the other hand, section 9 insists that once approached in that behalf,
    the Court shall have the same power for making orders as it has for the purpose of an in relation to any proceeding before it."
    Surely, when a matter is entrusted to a Civil Court in the ordinary hierarchy of Courts without anything more, the procedure of that court would govern the adjudication.”

    "Following the said decision, the learned Judges of this Court in similar matters have held that if the subject-matter of the dispute also forms the subject-matter of the arbitration then the consumer forum cannot proceed with the said complaint. Some of such decisions are mentioned hereinbelow:-"

    1) Indusind Bank Ltd. Vs. Gadadhar Banerjee being C.O.223 of 2009 decided on 1st April, 2010.

    2) M/s. Auro Developers & Ors. Vs. Mala Mukherjee & Ors. Being C.O.No.2828 of 2010 decided on 23rd December, 2011.

    In Indusind Bank (supra) the learned Single Judge was considering an order passed by the forum in rejecting an application filed under Section 8 of the Arbitration and Conciliation Act, 1996. The learned single Judge following SBP (supra) held that when the dispute before the forum is arbitrable under the Arbitration and Conciliation Act, 1996 as per the Arbitration Agreement executed between the parties, the forum has no option but to refer the dispute to arbitration in terms of Section 8 of the said Act since the said provision is mandatory. The relevant observations of the learned single Judge is reproduced hereinbelow:-

    "Several decisions were cited by the Counsel appearing for the respective parties on the question as to whether the proceeding before the Forum can be continued in the facts of the instant case because of Section 8 of the Arbitration and Conciliation Act, 1996."

    Mr. Talukdar, learned Advocate submitted that Section 3 of the Consumer Protection Act, 1986 provides that the provision of the said Act shall be in addition to and not in derogation of the provisions of any other law for the time being in force. He contended that the entire scheme of the Act was enacted for creation of an additional avenue for giving speedy redressal of the grievances of the consumer in respect of a consumer dispute either arising from a defect in the goods purchased as per Section 2(1)(f) of the said Act or for deficiency in the service as per Section 2(1)(g) of the said Act. He, however, did not dispute that arbitration is not an avenue for redressal of such dispute between the parties as per the arbitration agreement entered between the parties. He, thus, contended that when two avenues are open to the consumer for redressal of his grievances, he may opt for any one of such avenues. Accordingly, he submitted that even if it is found that the dispute between the parties is covered by the arbitration agreement and such dispute can be resolved by arbitration as per the said agreement, but, still then, a party to such contract cannot be precluded from seeking remedy under the Consumer Protection Act, 1986 in addition to the Forum available to the parties for resolution of their dispute by way of arbitration.

    Mr. Ghosh, learned Advocate repudiated such submission of Mr. Talukdar by submitting that it has been held by the Constitutional Bench of the Hon’ble Supreme Court in the case of SBP & Co. –Vs- Patel Engineering Ltd. & Anr. reported in (2005)8 SCC 618 that Section 8 of the Arbitration and Conciliation Act contemplates a judicial authority before which an action is brought in a matter which is subject to the arbitration agreement, on the terms specified therein to refer the dispute to arbitration. It was further held therein that a judicial authority as such, is not defined in the Act and as such, it would certainly include the Court as defined in Section 2(e) of the said Act and would also include other Courts and may even include a special Tribunal like Consumer Forum.

    By giving anxious consideration to the aforesaid decisions cited at the Bar, this Court holds that the decisions cited by Mr. Talukdar are not authorities on the subject as to whether the Forum under the Consumer Protection Act can still proceed with the complaint case when the defendant prays for a reference under Section 8 of the Arbitration and Conciliation Act for resolution of such dispute by way of arbitration as per the arbitration agreement between the parties. In those cases the Hon’ble Supreme Court considered the jurisdiction of the Consumer Forum vis- -vis specific remedies under other Acts such as Co-operative Societies Act and/or ESI Act etc. In those cases the Hon’ble Supreme Court held that unless there is clear bar under those Acts for seeking any remedy under the Consumer Protection Act, it cannot be held that the proceeding before the Consumer Protection Act is not maintainable. In one of such decisions it was also held that when claim for damages cannot be granted by the Forum available under other Acts appropriately, then also seeking remedy before the Forum under the Act of 1986 cannot be denied to the party who approached the said Forum seeking such remedy.

    "In those cases the jurisdiction of the Consumer Forum vis- -vis Section 8 of the Arbitration and Conciliation Act was neither an issue before the Hon’ble Supreme Court nor the same was decided therein."

    "Thus, when this Court finds that the Constitutional Bench of the Hon’ble Supreme Court in clear terms held in SBP & Co. –Vs- Patel Engineering Ltd. (supra) that Section 8 of the Arbitration and Conciliation Act is applicable before the special Tribunal like Consumer Forum and when the Hon’ble Supreme Court in the subsequent decision in the case of Rashtriya Ispal Nigam Ltd. & Anr. (supra) held that when the dispute before the Forum is arbitrable under the Arbitration and Conciliation Act, 1996 as per the arbitration agreement executed between the parties, the Forum has no option but to refer the said dispute to arbitration as Section 8 of the said Act is a mandatory provision which mandates a reference unlike the provision contained in section 34 of the 1940 act which simply contemplated stay of the suit, this Court has no hesitation to hold that the learned Forum/Commission committed illegality by not allowing the petitioner’s prayer for reference of the said dispute to the arbitrator for its arbitration as per the arbitration agreement between the parties."

    "When both the parties have decided a particular Forum by agreement, for deciding any dispute touching the agreement, this Court feels that any one of the parties to the said agreement should not have opted for a different Forum by unilaterally giving a go bye to the bilateral agreement, even though the Forum chosen by one of such parties, is otherwise competent to decide the said dispute."

    ""
    In M/s. Auro Developers (supra) a learned single Judge of this Court relying upon SBP (supra) and Indusind Bank Ltd. (supra) held that if the subject-matter before the forum is within the ambit of the Arbitration Agreement then the forum cannot proceed with the said complaint if an application filed under Section 8 of the Arbitration and Conciliation Act.""

    "The learned Counsel on behalf of the opposite parties placed heavy reliance upon National Seeds Corporation Ltd. (supra) in order to justify the order passed by the consumer forum in rejecting the said application under Section 8 of the Arbitration and Conciliation Act. In fact, the District Forum rejected the said application after placing reliance upon the judgment delivered in National Seeds Corporation Ltd. (supra). In National Seeds Corporation Ltd. (supra), the Hon’ble Supreme Court observed that the remedy of arbitration is not the only remedy available to a party rather it is an additional remedy. The relevant observations of the Hon’ble Supreme Court in this regard can be found in Paragraphs 63 to 70 of the said report which are reproduced hereinbelow:-"

    "63. The next question which needs consideration is whether the growers of seeds were not entitled to file complaint under the Consumer Protection Act and the only remedy available to them for the alleged breach of the terms of agreement was to apply for arbitration."

    ""
    64. According to the learned counsel for the appellant, if the growers had applied for arbitration then in terms of Section 8 of the Arbitration and Conciliation Act the dispute arising out of the arbitration clause had to be referred to an appropriate arbitrator and the District Consumer Forums were not entitled to entertain their complaint. This contention represents an extension of the main objection of the appellant that the only remedy available to the farmers and growers who claim to have suffered loss on account of use of defective seeds sold/supplied by the appellant was to file complaints with the Seed Inspectors concerned for taking action under Sections 19 and/or 21 of the Seeds Act.""

    ""
    65. The consideration of this issue needs to be prefaced with an observation that the grievance of a farmer/grower who has suffered financially due to loss or failure of crop on account of use of defective seeds sold/supplied by the appellant or by an authorized person is not remedied by prosecuting the seller/suppler of the seeds. Even if such person is found guilty and sentenced to imprisonment, the aggrieved farmer/grower does not get anything. Therefore, the socalled remedy available to an aggrieved farmer/grower to lodge a complaint with the Seed Inspector concerned for prosecution of the seller/supplier of the seeds cannot but be treated as illusory and he cannot be denied relief under the Consumer Protection Act on the ground of availability of an alternative remedy.""

    ""
    66. The remedy of arbitration is not the only remedy available to a grower. Rather, it is an optional remedy. He can either seek reference to an arbitrator or file a complaint under the Consumer Protection Act. If the grower opts for the remedy of arbitration, then it may be possible to say that he cannot, subsequently, file complaint under the Consumer Protection Act. However, if he chooses to file a complaint in the first instance before the competent Consumer Forum, then he cannot be denied relief by invoking Section 8 of the Arbitration and Conciliation Act, 1996. Moreover, the plaint language of Section 3 of the Consumer Protection Act makes it clear that the remedy available in that Act is in addition to and not in derogation of the provisions of any other law for the time being in force.""

    "67. In Fair Air Engineers (P) Ltd. v. N.K. Modi ( 1996(6) SCC 385) the two- Judge Bench interpreted that section and held as under:"

    "15. …the provisions of the Act are to be construed widely to give effect to the object and purpose of the Act. It is seen that Section 3 envisages that the provisions of the Act are in addition to and are not in derogation of any other law in force. It is true, as rightly contended by Shri Suri, that the words ‘in derogation of the provisions of any other law for the time being in force’ would be given proper meaning and effect and if the complaint is not stayed and the parties are not relegated to the arbitration, the Act purports to operate in derogation of the provisions of the Arbitration Act. Prima facie, the contention appears to be plausible but on construction and conspectus of the provisions of the Act we think that the contention is not well founded. Parliament is aware of the provisions of the Arbitration Act and the Contract Act, 1872 and the consequential remedy available under Section 9 of the Code of Civil Procedure i.e. to avail of right of civil action in a competent court of civil jurisdiction. Nonetheless, the Act provides the additional remedy."

    "16. It would, therefore, be clear that the legislature intended to provide a remedy in addition to the consentient arbitration which could be enforced under the Arbitration Act or the civil action in a suit under the provisions of the Code of Civil Procedure. Thereby, as seen, Section 34 of the Act does not confer an automatic right nor create an automatic embargo on the exercise of the power by the judicial authority under the Act. It is a matter of discretion. Considered from this perspective, we hold that though the District Forum ommission and National Commission are judicial authorities, for the purpose of Section 34 of the Arbitration Act, in view of the object of the Act and by operation of Section 3 thereof, we are of the considered view that it would be appropriate that these forums created under the Act are at liberty to proceed with the matters in accordance with the provisions of the Act rather than relegating the parties to an arbitration proceedings pursuant to a contract entered into between the parties. The reason is that the Act intends to relieve the consumers of the cumbersome arbitration proceedings or civil action unless the forums on their own and on the peculiar facts and circumstances of a particular case, come to the conclusion that the appropriate forum for adjudication of the disputes would be otherwise those given in the Act."

    ""
    68. In Skypak Couriers Ltd. v. Tata Chemicals Ltd.. (2000(5) SCC 294) this Court observed:""

    "2. …Even if there exists an arbitration clause in an agreement and a complaint is made by the consumer, in relation to a certain deficiency of service, then the existence of an arbitration clause will not be a bar to the entertainment of the complaint by the Redressal Agency, constituted under the Consumer Protection Act, since the remedy provided under the Act is in addition to the provisions of any other law for the time being in force."

    "
    69. In Trans Mediterranean Airways v. Universal Exports (2011(10)SCC 316) it was observed:"

    "41. In our view, the protection provided under the CP Act to consumers is in addition to the remedies available under any other statute. It does not extinguish the remedies under another statute but provides an additional or alternative remedy."

    "70. The aforementioned judgments present a clear answer to the appellant’s challenge to the impugned orders on the ground that the growers had not availed the remedy of arbitration."

    However, it appears that Two-Judge Bench of the Hon’ble Supreme Court did not consider the Seven-Judge Bench decision in SBP (supra).

    In any event, it would appear that the Hon’ble Supreme Court in considering the maintainability of the complaint case on facts held that there is no provision in the said Seeds Act and the Rules framed thereunder for compensating the farmers and there is nothing in the Seeds Act and the Rules made thereunder which would give an indication that the provisions of the Consumer Protection Act, 1986 are not available to the farmers who are otherwise covered by the wide definition of “consumer” under Section 2(1)(d) of the Consumer Protection Act. Moreover, it was held that the grievance of a farmer/ grower who has suffered financially due to loss or failure of crop on account of use of defective seeds sold/supplied by the appellant or by an authorized person is not remedied by prosecuting the seller/supplier of the seeds. Even if such person is found guilty and sentenced to imprisonment, the aggrieved farmer/grower does not get anything. The same is not the case here.

    "It has already been observed earlier that the subject-matter of the complaint is arbitrable and forms the subject of the Arbitration Agreement and, accordingly, the provision of section 8 clearly applies."

    It is also not disputed that Clause 16 of the Supplementary Agreement contemplates reference of all disputes to arbitration. The said Supplementary Agreement containing the arbitration clause is not in dispute. There is also no challenge thrown to the Supplementary Agreement containing the arbitration clause. The parties have clearly intended to have their disputes resolved through arbitration.

    It has not been disputed from the bar that both the Development Agreement and the Supplementary Agreement have been executed by the opposite party. The original agreement dated 15th May, 2006 stands modified by the Supplementary Agreement. The reasons for execution of the Supplementary Agreement have been indicated in the recitals. Once the parties have agreed to resolve their disputes by the arbitration, the jurisdiction of a Civil Court is clearly ousted by reason of Section 5 of the Arbitration and Conciliation Act. In view of the aforesaid and having regard to the law laid down in SBP (supra), this Court is of the view that the consumer forum has no jurisdiction to entertain the s aidcomplaint.

    In view thereof, the impugned order is set aside. The revisional application succeeds. There shall be no order as to costs.

    Urgent xerox certified copy of this judgment, if applied for, be given to the parties on usual undertaking.

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