AMICUS AI
Citation Codes
Neutral Citations
009 INSC 1185
Equivalent Citations
citation codes
Case Number
Disposition
Attorney(S)
Judges
Acts
  • Section 5, Subsection 2 of the 1983 Income Tax Act
  • the Consumer Protection Act, 1986 (hereinafter for short “the Act”)
  • Article 226(2)
  • Section 17 of the Consumer Protection Act, 1986
  • Section 17 at AIR p. 130 of the Report
  • The amended Section 17(2) of the Act (year 2003)
  • Section 17(2)(b) of the Act
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Cites
Cited by
Citation Codes
Neutral Citations
009 INSC 1185
Equivalent Citations
citation codes
Case Number
Disposition
Attorney(S)
Judges
Acts
  • Section 5, Subsection 2 of the 1983 Income Tax Act
  • the Consumer Protection Act, 1986 (hereinafter for short “the Act”)
  • Article 226(2)
  • Section 17 of the Consumer Protection Act, 1986
  • Section 17 at AIR p. 130 of the Report
  • The amended Section 17(2) of the Act (year 2003)
  • Section 17(2)(b) of the Act
Smart Summary

Factual and Procedural Background

A fire broke out on the night of 13-14 February 1999 in the appellant’s godown at Ambala. The appellant, having obtained an insurance policy at Ambala, lodged a claim for compensation and filed a complaint in 2000 before the Consumer Disputes Redressal Commission, Union Territory, Chandigarh under Section 17 of the Consumer Protection Act, 1986. The Chandigarh Commission allowed the claim. The respondent insurer successfully appealed to the National Consumer Disputes Redressal Commission (NCDRC), which set aside the Chandigarh order on the ground of lack of territorial jurisdiction. The present Supreme Court appeal, filed by special leave, challenges the NCDRC’s decision.

Legal Issues Presented

  1. Whether any part of the cause of action arose within the territorial limits of the Consumer Disputes Redressal Commission, Union Territory, Chandigarh, thereby conferring jurisdiction under the unamended Section 17 of the Consumer Protection Act, 1986.
  2. Whether the 2003 amendment to Section 17(2) of the Act, introducing the “branch office” basis for jurisdiction, applies to a complaint filed in 2000 relating to a cause of action that arose in 1999.
  3. How the expression “branch office” in Section 17(2)(b) should be interpreted—specifically, whether it denotes any branch office of the insurer in India or only the branch office connected with the cause of action.

Arguments of the Parties

Appellant’s Arguments

  • Invoked the 2003 amendment to Section 17(2) of the Consumer Protection Act, asserting that the respondent insurer maintained a branch office in Chandigarh; hence, the Chandigarh Commission possessed jurisdiction.
  • Contended that, in light of the amendment, location of the insurer’s branch office alone sufficed to institute the complaint, irrespective of where the cause of action arose.

Respondent’s Arguments

The opinion does not provide a detailed account of the respondent’s arguments.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
IFB Automotive Seating and System Ltd. v. Union of India, AIR 2003 Cal 80 Meaning of “cause of action” and its relevance to territorial jurisdiction. Approved and applied to hold that facts lacking nexus with the relief sought do not constitute part of the cause of action for jurisdictional purposes.
Union of India v. Adani Exports Ltd., (2002) 1 SCC 567 Clarified that only facts having a nexus with the dispute form the cause of action conferring jurisdiction. Quoted (through the Calcutta High Court decision) to reinforce that remote or consequential effects on a party’s business do not create jurisdiction where the substantive dispute did not arise.
ONGC v. Utpal Kumar Basu, (1994) 4 SCC 711 Explained the concept of “cause of action” under Article 226(2) and territorial jurisdiction. Relied upon indirectly (via Adani Exports) to emphasise that every pleaded fact does not automatically give rise to jurisdiction unless it is integrally connected with the lis.

Court's Reasoning and Analysis

1. The Supreme Court held that the fire, the insurance contract, and the claim for compensation were all located in Ambala; therefore, no part of the cause of action arose in Chandigarh. Under the settled definition—a bundle of facts giving rise to a right or liability—Chandigarh was not connected to the dispute.

2. The Court endorsed the Calcutta High Court’s analysis in IFB Automotive Seating, which, drawing on Adani Exports and ONGC decisions, specified that only facts having a direct nexus with the relief sought constitute the cause of action.

3. The 2003 amendment to Section 17(2) became operative on 15 March 2003, after both the fire (1999) and the complaint (2000). Consequently, the amendment did not govern the present case.

4. Even assuming that the amendment applied, the Court interpreted “branch office” in Section 17(2)(b) to mean the branch office where the cause of action arose. Accepting a contrary construction would permit complainants to file cases anywhere in India where the insurer maintains a branch, leading to “absurd consequences” and “bench-hunting.” To avoid such absurdity, the Court adopted a purposive interpretation, supported by G.P. Singh’s treatise on statutory interpretation.

5. Having found that Ambala alone provided the locus of the cause of action, the Court concluded that the State Consumer Disputes Redressal Commission, Haryana, possessed exclusive jurisdiction. Accordingly, the NCDRC was correct in setting aside the Chandigarh Commission’s order.

Holding and Implications

APPEAL DISMISSED. The Supreme Court affirmed the NCDRC’s decision that only the Haryana State Commission has jurisdiction over the complaint.

Implications: The judgment reinforces that territorial jurisdiction in consumer disputes is governed by where the substantive cause of action arises, not merely by the presence of a branch office of the opposite party. It discourages forum shopping and clarifies that the 2003 amendment to Section 17(2) does not expand jurisdiction absent a nexus between the branch office and the cause of action. No new precedent is created, but existing principles on cause of action and purposive statutory interpretation are reaffirmed.

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    Sonic Surgical v. National Insurance Company Limited .

    Order

    1. Heard the learned counsel for the parties. This appeal by special leave has been filed against the order dated 10-7-2003 of the National Consumer Disputes Redressal Commission, New Delhi (for short “Ncdrc”) whereby the appeal filed by the respondent herein has been allowed and the order of the Consumer Disputes Redressal Commission, Union Territory, Chandigarh has been set aside.

    2. It appears that there was a fire on 13-2-1999/14-2-1999 at 10.00 p.m in the godown of the appellant at Ambala. For claiming compensation, the appellant filed a claim petition before the Consumer Commission of the Union Territory, Chandigarh constituted under Section 17 of the Consumer Protection Act, 1986 (hereinafter for short “the Act”). The said claim petition filed by the appellant herein was allowed by the Consumer Commission of the Union Territory, Chandigarh. On appeal, Ncdrc allowed the appeal of the respondent herein on the ground that the Consumer Commission at Chandigarh had no jurisdiction to entertain and adjudicate the complaint. We are in agreement with the view taken by Ncdrc.

    3. In our opinion, no part of the cause of action arose at Chandigarh. It is well settled that the expression “cause of action” means that bundle of facts which gives rise to a right or liability. In the present case admittedly the fire broke out in the godown of the appellant at Ambala. The insurance policy was also taken at Ambala and the claim for compensation was also made at Ambala. Thus no part of the cause of action arose in Chandigarh.

    4. One of us (Hon'ble Mr A.K Ganguly, J.) while a Judge of the Calcutta High Court in IFB Automotive Seating and System Ltd. v. Union of India AIR 2003 Cal 80 has dealt with the question as to the meaning of the expression “cause of action”.

    5. Placing reliance on a decision of this Court in Union of India v. Adani Exports Ltd. (2002) 1 SCC 567, AIR 2002 SC 126 in para 40 of the said judgment it has been observed as under: (IFB Automotive Seating case AIR 2003 Cal 80, AIR p. 95)

    “40. (iv) In Adani Exports (2002) 1 SCC 567, AIR 2002 SC 126 the learned Judges in para 13 set out the facts pleaded by the petitioner to give rise to cause of action conferring territorial jurisdiction on the Court at Ahmedabad. One of the facts pleaded is that non-granting and denial utilisation of the credit in the passbook will affect the business of the respondents at Ahmedabad. This fact is not pleaded in the case in hand.
    Even then the learned Judges held that those facts are not sufficient to furnish a cause of action as they are not connected with the relief sought for by the respondents.
    Here also the relief is against the orders of approval and this High Court has no territorial jurisdiction to grant that relief. Therefore, the communication to the effect that the petitioners' representation against orders of approval is rejected is of no consequence.
    The Supreme Court, further dealing the concept of Article 226(2) and relying on the decision in ONGC v. Utpal Kumar Basu (1994) 4 SCC 711, 1994 AIR SCW 3287, explained the concept of cause of action in para 17 at AIR p. 130 of the Report and the relevant extracts wherefrom are excerpted below:
    ‘17. … It is clear from the above judgment that each and every fact pleaded by the respondents in their application does not ipso facto lead to the conclusion that those facts give rise to a cause of action within the court's territorial jurisdiction unless those facts pleaded are such which have a nexus or relevance with the lis that is involved in the case. Facts which have no bearing with the lis or the dispute involved in the case, do not give rise to a cause of action so as to confer territorial jurisdiction on the court concerned.’
    The learned Judges also held in para 18 as follows:
    ‘18. … The non-granting and denial of credit in the passbook having an ultimate effect, if any, on the business of the respondents at Ahmedabad would not also, in our opinion, give rise to any such cause of action to a court at Ahmedabad to adjudicate on the actions complained against the appellants.’”
    (emphasis in original)

    6. We respectfully agree with the view taken by the Calcutta High Court in the aforesaid decision of IFB Automotive Seating AIR 2003 Cal 80. Hence, in our opinion, no part of the cause of action in the present case arose at Chandigarh.

    7. The learned counsel for the appellant then invited our attention to the amendment brought about in Section 17(2) of the Act in the year 2003. The amended Section 17(2) of the Act reads as under:

    “17. (2) A complaint shall be instituted in a State Commission within the limits of whose jurisdiction,—
    (a) the opposite party or each of the opposite parties, where there are more than one, at the time of the institution of the complaint, actually and voluntarily resides or carries on business or has a branch office or personally works for gain; or
    (b) any of the opposite parties, where there are more than one, at the time of the institution of the complaint, actually and voluntarily resides, or carries on business or has a branch office or personally works for gain, provided that in such case either the permission of the State Commission is given or the opposite parties who do not reside or carry on business or have a branch office or personally works for gain, as the case may be, acquiesce in such institution; or
    (c) the cause of action, wholly or in part, arises.”

    8. The aforesaid amendment came into force w.e.f 15-3-2003 whereas the complaint in the present case has been filed in the year 2000 and the cause of action arose in 1999. Hence, in our opinion, the amended section will have no application to the case at hand. Moreover, even if it had application, in our opinion, that will not help the case of the appellant.

    9. The learned counsel for the appellant submitted that the respondent Insurance Company has a branch office at Chandigarh and hence under the amended Section 17(2) the complaint could have been filed in Chandigarh. We regret, we cannot agree with the learned counsel for the appellant.

    10. In our opinion, an interpretation has to be given to the amended Section 17(2)(b) of the Act, which does not lead to an absurd consequence. If the contention of the learned counsel for the appellant is accepted, it will mean that even if a cause of action has arisen in Ambala, then too the complainant can file a claim petition even in Tamil Nadu or Gauhati or anywhere in India where a branch office of the Insurance Company is situated. We cannot agree with this contention. It will lead to absurd consequences and lead to bench-hunting. In our opinion, the expression “branch office” in the amended Section 17(2) would mean the branch office where the cause of action has arisen. No doubt this would be departing from the plain and literal words of Section 17(2)(b) of the Act but such departure is sometimes necessary (as it is in this case) to avoid absurdity. (Vide G.P Singh's Principles of Statutory Interpretation, 9th Edn., 2004, p. 79.)

    11. In the present case, since the cause of action arose at Ambala, the State Consumer Disputes Redressal Commission, Haryana alone will have jurisdiction to entertain the complaint.

    12. For the reasons stated hereinabove, we do not see any reason to interfere with the impugned order of Ncdrc. Accordingly, this appeal is dismissed. No order as to costs.

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    Comments

    Sonic Surgical v. National Insurance Company Limited .
    (Oct 20, 2009)