Scantland, Not Aimable, Governs FLSA Employee Status in the Eleventh Circuit: Scheduling Control, Nonnegotiable Day Rates, and Employer-Provided Systems Support Employee Classification
Case: Joel Galarza v. One Call Claims, LLC
Court: United States Court of Appeals for the Eleventh Circuit
Date: October 16, 2025
Panel: Chief Judge William Pryor; Circuit Judges Luck and Brasher (opinion by Judge Brasher)
Disposition: Reversed and remanded
Introduction
This published Eleventh Circuit decision addresses when claims adjusters provided by a staffing firm to a state-created insurer are “employees” entitled to overtime under the Fair Labor Standards Act (FLSA), rather than independent contractors outside the Act’s protections. Following Hurricane Harvey, Texas Windstorm Insurance Association (TWIA) engaged One Call Claims, LLC (OCC) to supply licensed adjusters. Joel Galarza, Vicki Wimberly, and Katherine Carpenter worked on TWIA’s claims through OCC, were paid nonnegotiable day rates, and later sued for unpaid overtime, alleging they were misclassified as independent contractors.
The district court granted summary judgment to TWIA, OCC, and two individual defendants (Kristi and Kelly Smoot), finding the workers were independent contractors under the six-factor “economic reality” test articulated in Scantland v. Jeffrey Knight, Inc. The adjusters appealed.
The key issues on appeal were:
- Which framework governs the employee-versus-independent-contractor inquiry under the FLSA in the Eleventh Circuit: the six Scantland factors or the multi-factor “employer” analysis from Aimable/Garcia-Celestino?
- How to weigh control, opportunity for profit or loss, relative investment, specialized skill, permanency/exclusivity, and integrality in a modern, partially remote context where the putative employer sets schedules, uses approval and monitoring tools, and supplies systems and software.
- Whether the record, viewed in the employees’ favor at summary judgment, could support a jury finding of “economic dependence” sufficient to confer FLSA employee status.
Summary of the Opinion
Applying de novo review and construing the record in the workers’ favor, the court held that a reasonable jury could find the adjusters were FLSA employees. The court corrected the district court’s weighing of the Scantland factors, explaining that five of the six factors favored employee status and only the “special skill” factor favored independent-contractor status. Accordingly, summary judgment for the defendants was improper.
The court emphasized that:
- The Scantland six-factor “economic reality” framework governs whether a worker is an employee under the FLSA, and labels in contracts or tax filings do not control.
- Control over scheduling, hours, and day-to-day tasks—particularly with approval requirements and potential monitoring—counts as “control” over the manner of work.
- Nonnegotiable day rates with no realistic ability to increase earnings by managerial initiative do not show an “opportunity for profit or loss.” Personal expense management and tax deductions are not meaningful profit opportunities under Scantland.
- Relative investment favored employee status because the companies supplied the essential equipment, systems, and software; employees’ home-office items and common consumer tools are not “significant investment.”
- The relationship’s indefinite, at-will duration with practical exclusivity suggested employee status.
- The workers’ services were integral to both OCC’s and TWIA’s core business functions.
The court reversed and remanded for further proceedings.
Analysis
Precedents Cited and Their Influence
- Scantland v. Jeffrey Knight, Inc., 721 F.3d 1308 (11th Cir. 2013): Provided the six-factor “economic reality” test for distinguishing employees from independent contractors under the FLSA. The court reiterated that no factor is dispositive, the list is non-exhaustive, and labels do not control. Scantland heavily influenced the reweighing: control, profit/loss, investment, permanency, and integrality pointed toward employee status.
- Usery v. Pilgrim Equipment Co., 527 F.2d 1308 (5th Cir. 1976) (binding in the Eleventh Circuit): Reinforced that courts look to economic realities, not contractual possibilities, and that control over hours and schedules is relevant to “control.” The court used Usery to reject defendants’ attempt to confine “control” to narrow task-level supervision while ignoring scheduling, timesheets, and discipline tied to attendance.
- Aimable v. Long & Scott Farms, 20 F.3d 434 (11th Cir. 1994) and Garcia-Celestino v. Ruiz Harvesting, Inc., 843 F.3d 1276 (11th Cir. 2016): Supply factors geared to identifying whether an entity is an “employer” (e.g., joint-employer analysis). The court clarified that Aimable’s emphasis is better suited to “who is the employer” questions; Scantland governs “is the worker an employee.” Overlap may be considered, but Scantland “drives” this case.
- Nationwide Mutual Insurance Co. v. Darden, 503 U.S. 318 (1992): The Supreme Court recognized the FLSA’s “striking breadth” of “employee” compared to common law agency. The Eleventh Circuit cited Darden to explain why tax or other statutory classifications are not determinative in the FLSA context.
- Layton v. DHL Express (USA), Inc., 686 F.3d 1172 (11th Cir. 2012): Endorsed evaluating relative investments (employer versus worker) to gauge economic dependence. The court relied on this approach to credit employer-supplied systems and software over workers’ common consumer tools.
- Brock v. Mr. W Fireworks, Inc., 814 F.2d 1042 (5th Cir. 1987), and Keller v. Miri Microsystems LLC, 781 F.3d 799 (6th Cir. 2015): Both support the proposition that common consumer items or pre-owned equipment do not demonstrate the kind of capital investment that reflects genuine business independence.
- Licensing cases (e.g., Schwieger v. Farm Bureau Ins. Co.; Technic Services; Adelberg; Velarde): Cited to show that licensing alone does not settle status; while specialized skills can weigh toward contractor status, their significance depends on context, including who provided training and how the work relationship functioned in reality.
Legal Reasoning and Application of the Scantland Factors
1) Control over the manner of work
Control is “significant” if it shows the worker is not a “separate economic entity” in business for themself. Here, evidence (viewed favorably to the workers) showed TWIA and OCC:
- Set regimented hours, required timesheets, and could dock pay for absences or tardies not reported to both OCC and TWIA managers.
- Imposed day-to-day direction over tasks and, according to the adjusters, approval requirements for claim resolutions.
- During remote work, required prior authorization to work on Sundays, threatening release for violations; once remote, workers still effectively followed the same 7-day schedule constraints, save for the Sunday-approval gating.
- Potentially monitored performance with software tracking productivity metrics (the workers’ account is credited at the summary judgment stage).
The court rejected defendants’ attempt to distinguish “parameters” (scheduling) from “manner” of work. Under Scantland and Usery, scheduling, hours, and discipline tied to attendance are core indicia of control. This factor favored employee status.
2) Opportunity for profit or loss depending on managerial skill
The adjusters were paid fixed, nonnegotiable day rates. They could not increase revenue by initiative—no rate negotiation, “upselling,” or ability to expand business volume.
Defendants pointed to the workers’ personal expense management (food, lodging, transportation, communications) and tax deductions. The court held these are not meaningful avenues for profit tied to managerial skill in the business; they are mostly personal expenses, equally adjustable by employees and contractors. Nor do tax labels control under the FLSA’s economic reality test. This factor favored employee status.
3) Investment in equipment or materials and employment of workers
Relative investment favored the workers. OCC and TWIA supplied essential work tools—computers, phones, TWIA email addresses and signature blocks, ID badges, and access to proprietary systems, networks, and applications. Even when remote, the core systems/software remained employer-provided. By contrast, workers’ use of common items (home internet, cell phones, electricity, personal computers) does not signify substantial independent capital investment. The adjusters had no ability to hire sub-workers. This factor favored employee status.
4) Special skill
The adjusters arrived licensed and experienced, which can weigh toward independent-contractor status, particularly when training did not come from the putative employer. Although TWIA provided certification to meet statutory obligations and process familiarization, the baseline licensing and experience preceded the engagement. The court deemed this the only factor favoring contractor status, albeit not strongly dispositive.
5) Permanency and duration (including exclusivity)
Although labeled “temporary” and “standalone,” the assignment was indefinite at TWIA’s discretion and functionally at-will. The workers served approximately 18–24 months, did not service other clients while on the assignment (with Carpenter pausing to work elsewhere but not concurrently), and could extend the relationship. The court analogized to Usery’s one-year contracts renewed as a marker of permanence. Practical exclusivity and open-ended duration pointed to employee status.
6) Integrality of services to the business
Adjusting claims is central to TWIA’s core function as an insurer, and OCC exists to provide adjusters to insurers. Without adjusters, OCC has nothing to sell and TWIA cannot administer claims. This factor weighed heavily in favor of employee status for both entities.
Totality of circumstances and the economic reality
Beyond the factor count, the court returned to the ultimate inquiry—economic dependence. The adjusters worked full-time for a single entity for approximately two years under tightly defined hours and approvals; they had no realistic opportunity to control pay or build an independent book of business while engaged; and the employers supplied essential systems and dictated process. The court posed a cautionary observation: if economic dependence could not be found on these facts for a remote professional, it might never be possible—signaling that remote work does not undermine employee status where functional control and dependence persist.
Framework clarification: Scantland vs. Aimable
The court clarified that Scantland’s six factors “drive the analysis” in determining whether a worker is an employee under the FLSA. Aimable’s factors are better suited to identifying whether an entity is an “employer” (including joint-employment scenarios). Courts may consider overlapping Aimable insights where relevant, but the governing framework for employee status remains Scantland.
Impact and Implications
For remote and project-based professionals
- Remote work does not diminish FLSA protections. Where the putative employer sets schedules, requires approvals (e.g., Sunday work permissions), and supplies essential systems, control remains significant.
- Monitoring and productivity tracking, even if disputed, will be assessed in the workers’ favor at summary judgment if evidence supports it. Such monitoring may strongly support “control.”
For staffing firms and client companies (outsourcing arrangements)
- Labels in contracts (independent contractor, temporary, standalone) and tax treatment will not defeat FLSA coverage if the economic realities show dependence and control.
- Centrality of the worker’s services to the staffing firm’s “product” and to the client’s core operations weighs heavily toward employee status, especially when workers are the core deliverable.
- Approval requirements, nonnegotiable day rates, and practical exclusivity will push the analysis toward employee status and make summary judgment defense difficult.
On the “profit or loss” and “investment” factors
- Courts will discount “profit” arguments tied to personal spending (e.g., food, lodging, commuting) or tax deductions. The focus is whether the worker can increase revenue or profits through business initiative (rate-setting, upselling, expanding customer base) and whether the worker has made capital investments uncommon to personal life.
- Employer-provided software, networks, credentials, and tools carry substantial weight in showing dependence, even if workers use personal computers, cell phones, and home utilities.
Litigation posture and summary judgment
- This opinion underscores that misclassification cases frequently involve fact disputes inappropriate for summary judgment when multiple Scantland factors can favor employee status on the record.
- Defendants attempting to thread a narrow “control” argument by siloing scheduling and approvals as non-dispositive are unlikely to prevail in the Eleventh Circuit.
Wider doctrinal clarification
- Within the Eleventh Circuit, Scantland governs the employee-versus-contractor inquiry. Aimable remains relevant primarily for “who is the employer” disputes; overlap may be considered, but it is not the controlling test for employee status.
- The court’s reminder that FLSA’s definition of “employee” is broader than common law agency reaffirms that other statutory or tax classifications do not control FLSA coverage.
Complex Concepts Simplified
- FLSA overtime protection: Employees (not independent contractors) must be paid time-and-a-half for hours worked over 40 in a workweek.
- Economic reality test: Courts assess the real-world relationship between worker and putative employer. Titles, labels, and contract language do not decide the question; what matters is how the parties actually operate.
- Scantland’s six factors:
- Control over the manner and schedule of work
- Opportunity for profit or loss based on managerial skill
- Worker’s investment in equipment/materials or capacity to hire others
- Special skills required
- Permanency and exclusivity of the relationship
- Integrality of the work to the business
- Relative investment: Compares the employer’s provision of essential systems and tools against the worker’s capital outlay. Common consumer items (home internet, cell phone) typically do not show meaningful independent business investment.
- “Profit or loss” based on managerial skill: Focuses on whether the worker can increase earnings by initiative—negotiating rates, selling more services, managing workflow, or expanding clientele—not by cutting personal living expenses or claiming tax deductions.
- Integrality: If the worker’s services are central to the business’s core function (e.g., adjusters for an insurer or an adjuster-supply firm), this strongly supports employee status.
- Summary judgment standard: At this procedural stage, courts view the record in the nonmoving party’s favor and do not resolve factual disputes. If a reasonable jury could find employee status, summary judgment for the employer is improper.
Conclusion
The Eleventh Circuit’s published decision clarifies and strengthens the application of the FLSA’s economic reality test in the modern workplace, particularly for remote and project-based professionals supplied by staffing firms. It confirms that Scantland’s six-factor framework governs whether a worker is an employee under the FLSA, and that courts will look past contractual labels and tax classifications to the substance of the working relationship.
On this record, the court held that control (including scheduling and approvals), lack of opportunity for profit or loss, limited worker investment relative to employer-provided tools and systems, practical permanency with exclusivity, and the integrality of the adjusters’ services to both OCC and TWIA all support a jury finding of employee status. Only the special-skill factor pointed modestly toward independent-contractor status. Because a reasonable jury could find that the adjusters were economically dependent on the companies, summary judgment for the defendants was reversed.
The ruling will likely shape misclassification litigation across the Eleventh Circuit by underscoring that remote work arrangements—especially where the putative employer directs schedules, imposes approval gates, and supplies core systems—do not insulate companies from FLSA obligations. Employers in staffing and outsourcing, and clients relying on those workers for core operations, should reassess their practices in light of this decision.
Comments