Limiting “Incidental Operations” Coverage to the Named Insured’s Department

1. Introduction

In The Travelers Indemnity Company v. American Alternative Insurance Corporation, the Fourth Circuit clarified the scope of “incidental operations” clauses in liability insurance policies and reaffirmed that coverage extends only to operations performed by the named insured entity. The dispute arose from a tragic apartment‐fire incident in Surry County, North Carolina, where four occupants died of smoke inhalation after receiving dispatcher advice not to break a window. Travelers Indemnity Company (“Travelers”), which insured the county via its general and excess policies, paid the full $9 million settlement to the estates and then sought contribution from American Alternative Insurance Corporation (“AAIC”), whose policy likewise covered Surry County Emergency Services but named only that department as the insured. Travelers contended that AAIC’s policy also covered the operations of the 911 call center under its “incidental operations” wording; AAIC disagreed, arguing that coverage was limited to the Emergency Services department itself.

2. Summary of the Judgment

The Fourth Circuit affirmed in part and reversed in part. The district court had held that AAIC’s primary‐coverage clause swept in the 911 call center but that its excess ‐coverage clause did not. On appeal, the Fourth Circuit held that both clauses must be construed identically: each covers only operations performed, directed, or supervised by the named insured, Surry County Emergency Services, and does not extend to the county’s separate 911 call center. Because the dispatchers’ conduct that gave rise to liability was not an operation of the Emergency Services department, AAIC’s policy provided no coverage—primary or excess—for the loss. The court therefore reversed the award of $1 million under the primary coverage and affirmed the denial of excess coverage, remanding for entry of judgment in favor of AAIC.

3. Analysis

3.1 Precedents Cited

ABT Building Products Corp. v. National Union Fire Ins. Co., 472 F.3d 99 (4th Cir. 2006): Holds that policy interpretation is a question of law.
Lumbermens Mut. Cas. Co. v. Pennsylvania Nat’l Mut. Cas. Ins. Co., 321 S.E.2d 10 (N.C. Ct. App. 1984): Dictates that undefined terms be given their ordinary meaning under North Carolina law.
First National Bank of Anson County v. Nationwide Ins. Co., 278 S.E.2d 507 (N.C. 1981): Requires ambiguities in insurance policies to be construed in favor of coverage.

3.2 Legal Reasoning

The court examined the two relevant clauses—primary coverage (“including operations incidental thereto, of the covered…organization”) and excess coverage (“incidental operations of the emergency service organization”)—and concluded that, despite superficial differences in phrasing, they are functionally equivalent. Both hinge on the prepositional phrase “of [Surry County Emergency Services],” which, by the ordinary meaning of “of,” restricts coverage to operations belonging to or performed by the named insured department.

The Fourth Circuit rejected Travelers’ argument that “incidental operations” could encompass any activities related to Emergency Services—such as the separate 911 dispatch center—because doing so would render the limiting phrase “of Emergency Services” meaningless and lead to absurd results (e.g., extending coverage to unrelated contractors or suppliers). Instead, the court held, “incidental” modifies only those services performed by Emergency Services employees in support of their core firefighting, rescue, or medical-response functions.

3.3 Impact

This decision provides clarity for insurers and insureds drafting and litigating policies with “incidental operations” clauses. It underscores that:

The named insured designation is paramount: coverage does not bleed over to separately organized departments, even if they collaborate closely.
“Incidental” will be read narrowly to cover only unplanned or minor tasks performed by the department’s employees, not by third parties or sister agencies.
Policy drafters seeking broader coverage must explicitly name additional departments or describe coverage in terms that clearly encompass all intended operations.

4. Complex Concepts Simplified

Named Insured: The specific person or entity that the policy protects. Here, AAIC insured only “Surry County Emergency Services,” not the wider county government.
Incidental Operations: Minor or unplanned tasks that support a department’s principal activities. E.g., restocking an ambulance, but not dispatching calls if handled by a different department.
Primary vs. Excess Coverage: Primary coverage pays first up to its limit; excess coverage kicks in only after primary limits are exhausted.
Contra Proferentem: A rule of contract interpretation that any ambiguity in an insurance policy is construed against the insurer who drafted it. Applied here, but the court found no genuine ambiguity once “of [Emergency Services]” was properly read.

5. Conclusion

The Fourth Circuit’s decision in The Travelers Indemnity Company v. American Alternative Insurance Corporation reinforces the principle that insurance coverage for “incidental operations” is strictly confined to operations of the named insured. Insurers must therefore draft coverage clauses with precision, and insured entities should confirm that every department whose liabilities they wish covered is explicitly included. This ruling will guide policy interpretation nationwide, ensuring that unambiguous language controls and that “incidental” remains a modifier of the named insured’s own functions.