Mass. Gen. Laws ch. 127 § 32 : ADMINISTRATION OF THE GOVERNMENT — PRISONS, IMPRISONMENT, PAROLES AND PARDONS — OFFICERS AND INMATES OF PENAL AND REFORMATORY INSTITUTIONS; PAROLES AND PARDONS — Treatment of prisoners TEXT PDF The superintendents of the institutions under the supervision of the department of correction shall treat the prisoners with the kindness which their obedience, industry and good conduct merit. Mass. Gen. Laws ch. 127, § 32