Mass. Gen. Laws ch. 142A § 3 : ADMINISTRATION OF THE GOVERNMENT — PUBLIC SAFETY AND GOOD ORDER — REGULATION OF HOME IMPROVEMENT CONTRACTORS — Civil actions; private arbitration program

(a) Any party may bring an action to enforce any provision of this chapter, or to seek damages subject to the provisions of this chapter, in the superior court, the district court, or the small claims division of the district court.
(b) In the alternative, an owner may request that a dispute resulting from and relating to residential contracting be decided under the terms of a private arbitration program approved by the director.

Mass. Gen. Laws ch. 142A, § 3

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