For the effective conduct of the Social Audit the following mechanisms shall
be adhered to:
a) The State Implementing Agency shall be responsible for the preparation
of the guidelines in the conduct of the Social Audit and the Public
Hearings which shall be adhered by the implementing agencies and
stakeholders;
b) The Nodal Officers shall ensure that relevant records are made
available to the Social Audit Facilitators for smooth conduct of the
Social Audit. The records should be provided at least 15 (fifteen)
working days prior to the conduct of the Social Audit;
c) To facilitate social Audit, the nodal Department shall undertake the
following:
i. Wide dissemination of information through websites and IEC activities
regarding government programmes, scheme guidelines and public
services as listed under Schedule I;
ii. Creating process maps regarding the planning, proposal, sanction
and implementation cycles of the above schemes;
iii. Ensure availability of the process maps and documentation of the
abovementioned processes through publication and hosting in the
public domain including English and in local languages.
d) The Social Audit Facilitators shall conduct the Social Audit with an
objective to address the delays, improve the processes in selection of
beneficiaries, generate awareness amongst the people, strengthen
the record maintenance, assess the quality of work and any other responsibility as entrusted to them.
e) The Social Audit Facilitators shall interact with the beneficiaries,
participants and stakeholders for garnering information pertaining to
the implementation of the schemes and programmes.
f) The Social Audit Facilitators shall ensure that the findings, feedbacks
and suggestions received during the Social Audit process are placed
before the Public Hearings for public dissemination and discussion.
g) The Social Audit Facilitator shall prepare a separate list of Social Audit
findings that require further inquiry. Such cases should go to the
Administrative Heads of the respective Departments or Agencies.
h) The Social Audit report will also contain a list of grievances that are
required to be redressed. All such grievances should be registered
with the designated authority at the District level and Block level for
disposal and action.
i) It shall be mandatory for the Nodal Officers or their representatives to
be present during the Public Hearings.