Or. Admin. R. 839-006-0330 : — BUREAU OF LABOR AND INDUSTRIESINJURED WORKERS; DISABILITY; VETERANS AND PERSONS IN UNIFORMED SERVICES —006-0330 - Removal of Barriers to Goods and Services

(1) Places of public accommodation must remove physical and administrative barriers, if readily achievable (as defined in OAR 839-006-0310) in order to make offered goods and services accessible.
(2) If barrier removal is not readily achievable, places of public accommodation must take alternative steps to make offered goods and services accessible, such as providing goods and services at the door, sidewalk or curb; providing home delivery; retrieving merchandise from inaccessible shelves or racks; relocating activities to accessible locations; or relaxing administrative policies.
(3) Places of public accommodation may not impose charges on individuals with disabilities to recover costs of barrier removal.
(4) Removal of physical or administrative barriers that would result in significant difficulty or expense or in a fundamental alteration in the nature of the offered goods or services is not required and is to be determined on a case-by-case basis.

Or. Admin. R. 839-006-0330

BL 10-1996, f. & cert. ef. 12-4-96; BLI 15-2000, f. & cert. ef. 8-11-00; BLI 10-2002, f. & cert. ef. 5-17-02; BLI 14-2008, f. 5-30-08, cert. ef. 6-6-08; BLI 8-2010, f. & cert. ef. 2-24-10

Stat. Auth.: ORS 659A.805

Stats. Implemented: ORS 659A.103 & 659A.142