Cal. Code Regs. tit. 15 § 1073 : Crime Prevention and Corrections — Board of State and Community Corrections — Board of State and Community Corrections — Minimum Standards for Local Detention Facilities — Programs and Services — Grievance Procedure

(a) Each administrator of a Type II, III, or IV facility and Type I facilities which hold incarcerated workers shall develop written policies and procedures whereby all incarcerated persons have the opportunity and ability to submit and appeal grievances relating to any conditions of confinement, including but not limited to: medical care; classification actions; disciplinary actions; program participation; telephone, mail, and visiting procedures; and food, clothing, and bedding. Such policies and procedures shall include:

(1) a grievance form;

(2) instructions for registering and appealing a grievance, including relevant deadlines;

(3) a process for submission and handling of anonymous grievances;

(4) resolution of the grievance at the lowest appropriate staff level;

(5) appeal to the next level of review;

(6) written reasons for denial of grievance at each level of review which acts on the grievance;

(7) provision for a non-automated initial response within a reasonable time limit which shall not exceed a period of 15 calendar days;

(8) provision for resolving questions of jurisdiction within the facility;

(9) provision for providing a copy of the grievance, appeal, response, and related documents to the incarcerated person; and,

(10) The facility manager or designee shall conduct regular review of grievances, responses, and appeals.

(b) Grievance System Abuse:

The facility may establish written policy and procedure to control the submission of an excessive number of grievances.

Cal. Code Regs. Tit. 15, § 1073

Note: Authority cited: Section 6030, Penal Code. Reference: Section 6030, Penal Code.

1. Change without regulatory effect renumbering former section 1033 to section 1073 (Register 86, No. 32).
2. Amendment of first paragraph filed 8-4-94; operative 9-5-94 (Register 94, No. 31).
3. New closing paragraphs filed 1-26-98; operative 2-25-98 (Register 98, No. 5).
4. Reorganization of subsection designators filed 1-30-98 pursuant to section 100, title 1, California Code of Regulations; operative 2-25-98 (Register 98, No. 5).
5. Amendment of section heading and section filed 11-17-2022; operative 1/1/2023 (Register 2022, No. 46).