Md. Code Regs. 12.02.28.09 : DEPARTMENT OF PUBLIC SAFETY AND CORRECTIONAL SERVICES — DIVISION OF CORRECTION — Administrative Remedy Procedures to Resolve Inmate Complaints — Formal Resolution of an Inmate Complaint - Requests

A. A request for formal resolution of a complaint under this chapter may be filed only by an inmate.
B. An inmate seeking formal resolution of a complaint under this chapter, as soon as possible, but no later than 30 days after the date of the incident resulting in the complaint or the date the inmate first had knowledge of the incident, whichever is later, shall:
(1) Document the request in writing using an Administrative Remedy Procedure Request for Administrative Remedy form (Request form); and
(2) Submit the completed Request form in accordance with the managing official's written instructions.
C. A staff member receiving a Request form under §B(2) of this regulation shall:
(1) Date and sign the Request form;
(2) Provide the inmate with a copy of the dated and signed Request form; and
(3) Forward the Request form for processing in accordance with written procedures established by the managing official.
D. When completing the Request form, the inmate shall:
(1) Use a typewriter or a black or blue ink pen;
(2) Provide:
(a) The subject of the complaint;
(b) The date the incident occurred or the inmate first had knowledge of the incident;
(c) The names of other individuals involved;
(d) A brief description of the incident or complaint;
(e) Steps, if any, taken toward an informal resolution of the complaint; and
(f) Relief requested to resolve the complaint; and
(3) Date and sign the completed Request form.

Md. Code Regs. 12.02.28.09

Regulation .09 adopted effective 45:5 Md. R. 286, eff. 3/12/2018