14 C.F.R. § 382.57 : Aeronautics and Space — OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION (AVIATION PROCEEDINGS) — SPECIAL REGULATIONS — NONDISCRIMINATION ON THE BASIS OF DISABILITY IN AIR TRAVEL — ACCESSIBILITY OF AIRPORT FACILITIES — What services must carriers provide if their automated kiosks are inaccessible?

As a carrier, if your automated kiosks in airport terminals cannot readily be used by a passenger with a disability for such functions as ticketing and obtaining boarding passes that the kiosks make available to other passengers, you must provide equivalent service to the passenger ( e.g. , by assistance from your personnel in using the kiosk or allowing the passenger to come to the front of the line at the check-in counter).