48 CFR 42.1501 : Federal Acquisition Regulations System (Section 1.000 To Parts 9906-9999) — Federal Acquisition Regulation (Parts 1 - 99) (Section 1.000 To Parts 54-99) — Contract Management (Parts 42 - 51) (Section 42.000 To Section 51.205) — Contract Administration And Audit Services (Section 42.000 To Section 42.1701) — Contractor Performance Information (Section 42.1500 To Section 42.1503) — General.

(a) Past performance information (including the ratings and supporting narratives) is relevant information, for future source selection purposes, regarding a contractor's actions under previously awarded contracts or orders. It includes, for example, the contractor's record of—

(1) Conforming to requirements and to standards of good workmanship;

(2) Forecasting and controlling costs;

(3) Adherence to schedules, including the administrative aspects of performance;

(4) Reasonable and cooperative behavior and commitment to customer satisfaction;

(5) Reporting into databases (see subpart 4.14, and reporting requirements in the solicitation provisions and clauses referenced in 9.104-7);

(6) Integrity and business ethics; and

(7) Business-like concern for the interest of the customer.

(b) Agencies shall monitor their compliance with the past performance evaluation requirements (see 42.1502), and use the Contractor Performance Assessment Reporting System (CPARS) and Past Performance Information Retrieval System (PPIRS) metric tools to measure the quality and timely reporting of past performance information.