14 CFR 382.45 : Aeronautics And Space (§ 1.1 To Parts 1311-1399) — (§ 200.1 To Parts 461-1199) — Office Of The Secretary, Department Of Transportation (Aviation Proceedings) (§ 200.1 To § 399.120) — Special Regulations (§ 372.1 To § 383.2) — Nondiscrimination On The Basis Of Disability In Air Travel (§ 382.1 To Appendix B To Part 382) — Information For Passengers (§ 382.41 To § 382.45) — Must carriers make copies of this Part available to passengers?

4 Aug 2016

(a) As a carrier, you must keep a current copy of this part at each airport you serve. As a foreign carrier, you must keep a copy of this part at each airport serving a flight you operate that begins or ends at a U.S. airport. You must make this copy available for review by any member of the public on request.

(b) If you have a Web site, it must provide notice to consumers that they can obtain a copy of this part in an accessible format from the Department of Transportation by any of the following means:

(1) For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),

(2) By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY),

(3) By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and

(4) On the Aviation Consumer Protection Division's Web site (http://airconsumer.ost.dot.gov).

14 CFR 382.45