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Smart Summary

Factual and Procedural Background

Manuel D. Alcorn, a Black truckdriver employed by Anbro Engineering, alleged that his foreman, Palmer, used racist and abusive language, ordered him to deliver a truck, and fired him after a dispute concerning union work rules. Anbro’s secretary allegedly ratified the conduct and discharge. Alcorn alleged humiliation, mental anguish, physical illness, shock, nausea, and insomnia. He was later reinstated through grievance and arbitration procedures and received back pay, but sought actual and exemplary damages for his emotional and physical distress. [1][2][3][4][5]

The trial court sustained defendants’ demurrer to the third amended complaint without leave to amend and dismissed the action. Alcorn appealed. [6][7]

Legal Issues Presented

  1. Whether the complaint stated a cause of action for intentional infliction of emotional distress. [7]
  2. Whether alleged race-based termination constituted discrimination actionable under Civil Code sections 51 and 52 of the Unruh Civil Rights Act. [8][9]
  3. Whether the dismissal of either cause of action should be reversed. [10][11]

Arguments of the Parties

Plaintiff's Arguments

  • Alcorn alleged that his right to remain employed was an “advantage” or “privilege” protected against discrimination by Civil Code section 51. [9]
  • He alleged that the defendants intentionally subjected him to racial insults, humiliation, and discharge, causing emotional and physical distress warranting actual and exemplary damages. [1][4][5][12]

Defendants' Arguments

  • Defendants contended that Alcorn, as a truckdriver, should have become accustomed to abusive language. The court rejected resolving his susceptibility on demurrer. [13]
  • Defendants’ demurrer challenged the sufficiency of the complaint; the court sustained it as to both causes of action in the trial court. [7]

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Flores v. ArroyoA general demurrer admits the truth of material factual allegations.The court applied this rule in evaluating the complaint. [14]
Katenkamp v. Union Realty Co.The plaintiff’s ability or difficulty in proving allegations is not considered on review of a demurrer.The court considered only the pleaded allegations, not their eventual proof. [14]
Division of Labor Law Enforcement v. BarnesThe possible difficulty of proving pleaded facts does not defeat the complaint at the demurrer stage.The court used the principle in assessing pleading sufficiency. [14]
Vanoni v. Western AirlinesA plaintiff need plead only facts showing possible entitlement to some relief.The allegations were assessed under this liberal standard. [14][15]
State Rubbish etc. Assn. v. SiliznoffRecovery may be available for intentional and unreasonable infliction of emotional distress and, in appropriate cases, emotional distress without physical injury.The court relied on the case as a principal basis for recognizing Alcorn’s emotional-distress claim and exemplary damages. [12][16][17]
Guillory v. GodfreyExemplary damages may be recoverable where intentional emotional distress is actionable.The opinion noted that defendants did not challenge exemplary damages if the emotional-distress cause of action was adequately pleaded. [12][18]
Vargas v. RuggieroRecognition of recovery for intentional and unreasonable emotional distress resulting in foreseeable physical injury.The case supported the governing emotional-distress principle. [16]
Richardson v. PridmoreRecognition of recovery for intentional and unreasonable infliction of mental or emotional distress causing foreseeable physical injury.The court cited it as support for the first cause of action. [16]
Bowden v. Spiegel, Inc.Recovery for intentional emotional distress resulting in physical injury.The case formed part of the authorities supporting the pleaded claim. [16]
Emden v. VitzPhysical consequences of shock or nervous-system disturbance may satisfy the physical-injury requirement.Alcorn’s alleged shock, nausea, insomnia, and illness were sufficient at the pleading stage. [16][15]
Cornblith v. First Maintenance Supply Co.Examples of conduct held insufficient to constitute extreme outrage.The court distinguished it because the alleged conduct here included vituperative language and vindictive conduct. [17][19]
Agostini v. StryculaExamples of allegations insufficient to state extreme outrage.The court distinguished it because the present allegations were more aggravated. [17][19]
Perati v. AtkinsonExamples of factual statements insufficient to establish extreme outrage.The court distinguished it from the alleged racial abuse and retaliatory discharge. [17][19]
Halio v. LurieWhere reasonable people may differ about whether conduct is sufficiently extreme and outrageous, the issue is for the jury subject to court control.The court applied this principle in holding that the complaint could proceed. [20]
Wallace v. Shoreham Hotel Corp.Support for submitting the extreme-and-outrageous character of conduct to the factfinder where reasonable persons may differ.The case reinforced the court’s conclusion that dismissal was improper. [20]
Fisher v. Carrousel Motor Hotel, Inc.Example of a case upholding a complaint involving similar circumstances.It was cited as part of the body of authority indicating that reasonable people could differ about liability. [10][18]
Beavers v. JohnsonExample of similar circumstances supporting a pleaded claim.It contributed to the court’s conclusion that the first cause of action should survive demurrer. [10][18]
Ruiz v. BertolottiExample of similar circumstances supporting a pleaded claim.It was included among authorities supporting reversal of dismissal of the first cause of action. [10][18]
Browning v. Slenderella Systems of SeattleExample of similar circumstances supporting a pleaded claim.It supported the conclusion that the allegations presented a fact question. [10][18]
Amos v. PromExample of similar circumstances supporting a pleaded claim.It was cited as part of the authority supporting reversal. [10][18]
Curnett v. WolfExample of similar circumstances supporting a pleaded claim.It was cited in support of allowing the emotional-distress claim to proceed. [10][18]
Odom v. East Ave. Corp.Example of similar circumstances supporting a pleaded claim.It was cited among cases demonstrating that reasonable people could differ regarding liability. [10][18]
Burks v. Poppy Constr. Co.The term “business establishments” in Civil Code section 51 was interpreted in the broadest reasonably possible sense.The court nevertheless concluded that section 51 did not extend to employment discrimination. [9]

Court's Reasoning and Analysis

A general demurrer assumes the truth of material allegations, and the reviewing court does not evaluate the plaintiff’s ability to prove them. The plaintiff need only allege facts that may entitle him to some relief. [14]

The court held that California recognizes damages for intentional and unreasonable infliction of emotional distress producing foreseeable physical injury. Alcorn alleged intentional conduct, an intent to cause distress, and resulting illness, shock, nausea, and insomnia. Those physical consequences were sufficient to satisfy the physical-injury requirement. [16][15]

The court also recognized that emotional-distress damages may be available without consequential physical injury when conduct is extreme and outrageous. The alleged racial insults, abuse of supervisory authority, disregard of Alcorn’s union status, and termination without cause or provocation could reasonably be found sufficiently extreme and traumatic. [17][20]

Although mere insulting language ordinarily may not constitute extreme outrage, the court found the alleged circumstances materially aggravated. Alcorn’s employment relationship, alleged susceptibility to racial abuse, and the particularly abusive racial epithet were factual matters that could not be resolved on demurrer. Where reasonable people may differ, the jury determines whether conduct was sufficiently extreme and outrageous. [20][21][22][13][19]

Because the allegations presented a situation in which reasonable people could differ regarding liability, the first cause of action adequately stated a claim and should not have been dismissed. [10]

As to the second cause of action, the court explained that Civil Code section 51 protects equal accommodations, advantages, facilities, privileges, and services in business establishments. Although the statute used broad language, the court found no indication that the Legislature intended it to regulate discrimination occurring in employment rather than discrimination by a business establishment in furnishing goods, services, or facilities to customers. [8][9]

The Legislature’s simultaneous enactment of the Fair Employment Practices Act, which specifically addressed employment discrimination and provided administrative remedies including reinstatement and back pay, supported excluding employment discrimination from Civil Code section 51. Accordingly, the demurrer to the second cause of action was properly sustained. [23]

Holding and Implications

The dismissal of the first cause of action was reversed. The complaint stated a cause of action for intentional infliction of emotional distress, and the trial court was instructed to overrule the demurrer to that cause of action and allow defendants to answer. [7][11]

The dismissal of the second cause of action was affirmed. The alleged employment discrimination was not actionable under Civil Code sections 51 and 52 on the reasoning stated by the court. [23][11]

The direct effect was that Alcorn’s emotional-distress claim could proceed, while his Unruh Civil Rights Act employment-discrimination claim remained dismissed. The opinion did not state any broader implication beyond these rulings.

MANUEL D. ALCORN, Plaintiff and Appellant, v. ANBRO ENGINEERING, INC., etal., Defendants and Respondents.

OPINION

BURKE, J.

Plaintiff appeals from an order of dismissal entered after defendants' demurrer to the third amended complaint was sustained without leave to amend. The complaint seeks to recover actual and exemplary damages against defendants, based upon their alleged intentional infliction of emotional distress and alleged violation of the Unruh Civil Rights Act (Civ. Code, §§ 51-52). (1a) We have concluded that the complaint states a cause of action for intentional infliction of emotional distress, and that the order of dismissal must be reversed.

(2-4) At the outset, it is well settled that a general demurrer admits the truth of all material factual allegations in the complaint ( Flores v. Arroyo, 56 Cal.2d 492, 497 [ 15 Cal.Rptr. 87, 364 P.2d 263]); that the question of plaintiff's ability to prove these allegations, or the possible difficulty in making such proof does not concern the reviewing court ( Katenkamp v. Union Realty Co., 6 Cal.2d 765, 769 [ 59 P.2d 473]; Division of Labor Law Enforcement v. Barnes, 205 Cal.App.2d 337, 346 [ 23 Cal.Rptr. 55]); and that plaintiff need only plead facts showing that he may be entitled to some relief ( Vanoni v. Western Airlines, 247 Cal.App.2d 793, 795 [ 56 Cal.Rptr. 115]).

(1b) In his first cause of action, plaintiff alleged that he is a Negro employed as a truckdriver by defendant Anbro Engineering, Inc., a corporation owned and operated by defendants Thomas Anderson, Sr., and Harlon Anderson, doing business as Anderson Bros., a partnership. On the day of the incident at issue, plaintiff informed defendant Palmer, Anbro's Caucasian field superintendent and plaintiff's foreman, that plaintiff, in his capacity as shop steward for the Teamster's Union, had advised another Anbro employee that he should not drive a certain truck to the job site, since that employee was not a teamster. Plaintiff's remarks to Palmer allegedly were neither rude, insubordinate nor otherwise violative of plaintiff's duties as an employee.

Immediately thereafter, Palmer allegedly shouted at plaintiff in a rude, violent and insolent manner as follows: "You goddam `niggers' are not going to tell me about the rules. I don't want any `niggers' working for me. I am getting rid of all the `niggers'; go pick up and deliver that 8-ton roller to the other job site and get your pay check; you're fired." Plaintiff thereupon delivered the roller and reported the incident to defendant Thomas Anderson, Jr., a Caucasian and Anbro's secretary, who allegedly ratified and confirmed Palmer's acts, including plaintiff's discharge, on behalf of Anbro and the other defendants.

As a result of the foregoing incident, plaintiff allegedly suffered humiliation, mental anguish and emotional and physical distress. Plaintiff was sick and ill for several weeks thereafter, was unable to work, and sustained shock, nausea and insomnia.

Plaintiff further alleged that defendant Palmer's conduct was intentional and malicious, and done for the purpose of causing plaintiff to suffer humiliation, mental anguish and emotional and physical distress, and that defendant Anderson, Jr.'s conduct in confirming and ratifying Palmer's conduct and in discharging plaintiff, was done with knowledge that plaintiff's emotional and physical distress would thereby increase, and was done intentionally or with a wanton and reckless disregard of the consequences to plaintiff.

Plaintiff also alleged that Negroes such as plaintiff are particularly susceptible to emotional and physical distress from conduct such as committed by defendants.

Plaintiff was reinstated with Anbro through grievance and arbitration procedures, and has received back pay. This action seeks the recovery of actual and exemplary damages for the emotional and physical distress allegedly suffered by him.

Defendants do not challenge the assumption that if plaintiff has stated a cause of action for intentional infliction of emotional distress, then exemplary damages would be a proper item of recovery. (See Civ. Code, § 3294; State Rubbish etc. Assn. v. Siliznoff, 38 Cal.2d 330, 341 [ 240 P.2d 282]; Guillory v. Godfrey, 134 Cal.App.2d 628, 633 [ 286 P.2d 474].)

This state has long recognized the right to recover damages for the intentional and unreasonable infliction of mental or emotional distress which results in foreseeable physical injury to plaintiff. ( State Rubbish etc. Assn. v. Siliznoff, supra, 38 Cal.2d 330, 336-337; Vargas v. Ruggiero, 197 Cal.App.2d 709, 717-718 [ 17 Cal.Rptr. 568]; Richardson v. Pridmore, 97 Cal.App.2d 124, 130 [ 217 P.2d 113, 17 A.L.R.2d 929]; Bowden v. Spiegel, Inc., 96 Cal.App.2d 793, 794-795 [ 216 P.2d 571]; Emden v. Vitz, 88 Cal.App.2d 313, 316-319 [ 198 P.2d 696]; see Rest. 2d Torts, § 312.)

Plaintiff's allegations that defendants intentionally inflicted emotional distress for the purpose of causing plaintiff to suffer emotional and physical harm, and that plaintiff did suffer physical illness, shock, nausea and insomnia as a result thereof, meet the requirements of the foregoing authorities. (5) The physical consequences of shock or other disturbance to the nervous system are sufficient to satisfy the requirement that plaintiff has suffered physical injury from defendants' conduct. ( Emden v. Vitz, supra, 88 Cal.App.2d 313, 316-317; see Vanoni v. Western Airlines, supra, 247 Cal.App.2d 793, 796-797.)

Moreover, the courts of this state have also acknowledged the right to recover damages for emotional distress alone, without consequent physical injuries, in cases involving extreme and outrageous intentional invasions of one's mental and emotional tranquility. ( State Rubbish etc. Assn. v. Siliznoff, supra, 38 Cal.2d 330, 337-338; Cornblith v. First Maintenance Supply Co., 268 Cal.App.2d 564 [ 74 Cal.Rptr. 216]; Agostini v. Strycula, 231 Cal.App.2d 804, 808 [ 42 Cal.Rptr. 314]; Perati v. Atkinson, 213 Cal.App.2d 472, 474 [ 28 Cal.Rptr. 898]; see Rest.2d Torts, § 46.)

Plaintiff has alleged facts and circumstances which reasonably could lead the trier of fact to conclude that defendants' conduct was extreme and outrageous, having a severe and traumatic effect upon plaintiff's emotional tranquility. (6) Thus, according to plaintiff, defendants, standing in a position or relation of authority over plaintiff, aware of his particular susceptibility to emotional distress, and for the purpose of causing plaintiff to suffer such distress, intentionally humiliated plaintiff, insulted his race, ignored his union status, and terminated his employment, all without just cause or provocation. Although it may be that mere insulting language, without more, ordinarily would not constitute extreme outrage, the aggravated circumstances alleged by plaintiff seem sufficient to uphold his complaint as against defendants' general demurrer. (7) "Where reasonable men may differ, it is for the jury, subject to the control of the court, to determine whether, in the particular case, the conduct has been sufficiently extreme and outrageous to result in liability." (Rest. 2d Torts, § 46, com. h; accord, Halio v. Lurie (1961) 15 A.D.2d 62 [222 N.Y.S.2d 759, 764]; Wallace v. Shoreham Hotel Corp. (Mun.Ct.App. D.C. 1946) 49 A.2d 81, 83.)

The cases and commentators have emphasized the significance of the relationship between the parties in determining whether liability should be imposed. (See Prosser, Law of Torts [3d ed. 1964], ch. 2, § 11, p. 49; Harper and James, The Law of Torts [1956], § 9, pp. 666-667; Rest.2d Torts, § 46, com. e; Magruder, Mental and Emotional Disturbances in the Law of Torts, 49 Harv.L.Rev. 1033, 1051-1063; Prosser, Insult and Outrage, 44 Cal.L.Rev. 40, 47; Annot., 15 A.L.R.2d 108, 158-163.) Thus, plaintiff's status as an employee should entitle him to a greater degree of protection from insult and outrage than if he were a stranger to defendants. As provided in Labor Code section 1412: "The opportunity to . . . hold employment without discrimination because of race, religious creed, color, national origin, or ancestry is hereby recognized as and declared to be a civil right."

Plaintiff's susceptibility to emotional distress has often been mentioned as significant in determining liability. (See Prosser, Law of Torts, supra, at p. 50; Harper and James, supra, at p. 669; Rest.2d Torts, supra, com. f; Prosser, supra, 44 Cal. L. Rev. 40, p. 50.) With respect to the susceptibility of Negroes to severe emotional distress from discriminatory conduct, see Colley, Civil Actions for Damages Arising out of Violations of Civil Rights (1965-1966) 17 Hast.L.J. 189, 201.

Although the slang epithet "nigger" may once have been in common usage, along with such other racial characterizations as "wop," "chink," "jap," "bohunk," or "shanty Irish," the former expression has become particularly abusive and insulting in light of recent developments in the civil rights' movement as it pertains to the American Negro. Nor can we accept defendants' contention that plaintiff, as a truckdriver must have become accustomed to such abusive language. Plaintiff's own susceptibility to racial slurs and other discriminatory conduct is a question for the trier of fact, and cannot be determined on demurrer.

The Restatement view is that liability "does not extend to mere insults, indignities, threats, annoyances, petty oppressions, or other trivialities," but only to conduct so extreme and outrageous "as to go beyond all possible bonds of decency, and to be regarded as atrocious, and utterly intolerable in a civilized community." (Rest. 2d Torts, § 46, com. d; see Prosser, Law of Torts, supra, at pp. 46-47.) For examples of allegations held insufficient to state a cause of action for extreme outrage, see Cornblith v. First Maintenance Supply Co., supra, 268 Cal.App.2d 564 (defendant-employer directed coemployees not to assist plaintiff); Agostini v. Strycula, supra, 231 Cal.App.2d 804 (defendants made factual statements regarding plaintiff's unsuitability for employment); Perati v. Atkinson, supra, 213 Cal.App.2d 472 (defendant-coemployee made factual statements regarding plaintiff's failure to obey orders). None of these cases involved vituperative language or vindictive conduct such as alleged in the instant case.

The multitude of cases upholding on various theories complaints alleging similar circumstances strongly indicates at least that plaintiff has pleaded a situation in which reasonable men may differ regarding defendants' liability. That being so, the order of dismissal should be reversed as to plaintiff's first cause of action.

See, e.g., Fisher v. Carrousel Motor Hotel, Inc. (Tex. 1967) 424 S.W.2d 627; Beavers v. Johnson (1965) 112 Ga. App. 677 [ 145 S.E.2d 776]; Ruiz v. Bertolotti (1962) 37 Misc.2d 1067 [236 N.Y.S.2d 854]; Browning v. Slenderella Systems of Seattle (1959) 52 Wn.2d 440 [ 341 P.2d 859, 865]; Amos v. Prom (N.D.Iowa 1953) 115 F. Supp. 127, 133; Curnett v. Wolf (1953) 244 Iowa 683 [ 57 N.W.2d 915]; Odom v. East Ave. Corp. (1942) 178 Misc. 363 [34 N.Y.S.2d 312]; cf. Guillory v. Godfrey, supra (1955) 134 Cal.App.2d 628, 633.

Plaintiff's second cause of action alleges that he was discharged from employment with Anbro solely because of his race, and that such conduct constituted an unlawful discrimination under sections 51 and 52 of the Civil Code. Section 51 requires "full and equal accommodations, advantages, facilities, privileges, or services in all business establishments" regardless of "color, race, religion, ancestry, or national origin." Section 52 permits the recovery of damages for a violation of section 51

Plaintiff contends that his right to remain in Anbro's employ was an "advantage" or "privilege" protected from discrimination under section 51 Although this court has held that the term "business establishments" in section 51 was used in the "broadest sense reasonably possible" ( Burks v. Poppy Constr. Co., 57 Cal.2d 463, 468-469 [ 20 Cal.Rptr. 609, 370 P.2d 313]), it is doubtful that the Legislature intended these sections to apply to discrimination in employment. The broad language of section 51 was adopted after several court decisions placed an unduly restrictive interpretation upon the former phrase "places of public accommodation or amusement" in the predecessor section to section 51 (See Horowitz, The 1959 California Equal Rights in "Business Establishments" Statute — A Problem in Statutory Application (1960) 33 So.Cal.L.Rev. 261, 272-276; Colley, supra, fn. 3, at pp. 190-194. (8) However, there is no indication that the Legislature intended to broaden the scope of section 51 to include discriminations other than those made by a "business establishment" in the course of furnishing goods, services or facilities to its clients, patrons or customers. (See Horowitz, supra, at pp. 288-289, 294.)

This conclusion is substantiated by the fact that at the same session wherein it adopted the language of section 51, the Legislature also enacted extensive provisions governing discrimination in employment. The Fair Employment Practices Act. (Lab. Code, § 1410 et seq.) declares that the opportunity to seek, obtain and hold employment without discrimination is a civil right (Lab. Code, § 1412), and provides for administrative procedures for relief from such discrimination, "including (but not limited to) hiring, reinstatement or upgrading of employees, with or without back pay. . . ." Lab. Code, § 1426.) (9) Although the Fair Employment Practices Act can not be deemed to have repealed any provisions of the Civil Rights Act (see Lab. Code, § 1432), we conclude that the concurrent enactment of the former act indicated a legislative intent to exclude the subject of discrimination in employment from the latter act. Consequently, defendants' demurrer to plaintiff's second cause of action was properly sustained.

Apparently, plaintiff waived his FEPA rights in favor of union arbitration.

The judgment of dismissal of the second cause of action is affirmed. The judgment of dismissal of the first cause of action is reversed, and the trial court is hereby instructed to overrule the demurrer and allow defendants to answer.

Mosk, Acting C.J., McComb, J., Peters, J., Tobriner, J., and Sullivan, J., concurred.

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ALCORN v. ANBRO ENGINEERING, INC
(Apr 24, 1970)