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Smart Summary

National Consumer Disputes Redressal Commission — Revision Petition No. 700 of 2020

Factual and Procedural Background

This revision petition was filed by United India Insurance Company Ltd. (the petitioner / insurance company) challenging the order dated 18.11.2019 of the West Bengal State Consumer Disputes Redressal Commission in First Appeal No. A/499 of 2016.

Brief facts as stated in the opinion:

  • On 24.08.2015 the respondent's vehicle met with an accident while the vehicle was insured under a policy issued by the petitioner.
  • The insurance company repudiated the claim on the ground that the driver did not possess a valid and effective driving licence on the date of the accident; the licence was stated to have expired on 26.04.2015 and was renewed on 01.09.2015.
  • The respondent (complainant) filed Consumer Complaint No. CC/06/2016 before the District Consumer Disputes Redressal Forum, Paschim Medinipur ('District Forum').
  • The District Forum, by order dated 06.05.2016, allowed the complaint and directed the insurance company to pay Rs. 1,60,000 as repair cost with interest @9% per annum from the date of filing and Rs. 5,000 as litigation cost.
  • The insurance company appealed to the State Commission (Appeal No. A/499 of 2016) and the State Commission, by order dated 18.11.2019, dismissed the insurer's appeal.
  • The insurer then filed the present revision petition (RP No. 700 of 2020) before the National Consumer Disputes Redressal Commission (NCDRC).

Legal Issues Presented

  1. Whether the insurance company could lawfully repudiate the claim because the driver's driving licence had expired on 26.04.2015 and was not renewed until 01.09.2015 (i.e., whether absence of a valid licence on the date of accident absolves the insurer of liability).
  2. Whether the amount awarded by the District Forum (Rs. 1,60,000) should be limited to the surveyor's assessment (Rs. 1,06,353) where the surveyor's report post-dates the insurer's repudiation and was not placed before the District Forum by the insurer.

Arguments of the Parties

Petitioner's (Insurance Company's) Arguments

  • The State Commission wrongly observed that the licence was issued on 31.03.2000 and remained continuously valid up to 21.11.2026 for non-transport and up to 01.09.2018 for transport; that observation was contrary to the record.
  • The insurer had filed a report from the licence issuing authority showing the licence had expired on 26.04.2015 and was renewed only on 01.09.2015, meaning there was no valid driving licence between 27.04.2015 and 01.09.2015 (which includes the date of accident, 24.08.2015).
  • With respect to quantum, the District Forum awarded Rs.1,60,000 for repairs whereas the surveyor had assessed loss at Rs.1,06,353, so if the claim were allowed the insurer contended payment should be limited to the surveyor's assessment.

The opinion does not set out a detailed account of the respondent's (complainant's) opposing arguments in the same level of detail as the petitioner's submissions.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
National Insurance Co. Ltd. vs Abha Sinha and Ors., Hon'ble Patna High Court (decided 27.02.1998) The principle that mere expiry of the period of a driving licence and an omission by the driver to get it renewed does not, by itself, absolve the insurance company of liability where the driver was a licensed driver authorised to drive the vehicle; the licence-holder's failure to renew does not necessarily amount to breach of the policy condition surrendering insurer's liability. The District Forum relied on this decision to allow the complainant's claim despite the licence having expired before the accident. The NCDRC accepted the applicability of this precedent and used it to uphold the District Forum's allowance of the claim and to dismiss the insurer's revision petition, noting the insurer did not place any contrary authority before the Court.

Court's Reasoning and Analysis

The NCDRC's analysis proceeded as follows, based solely on the material and reasoning contained in the opinion:

  1. The Court examined the record and noted the District Forum's factual finding that the licence had expired on 26.04.2015 and was renewed on 01.09.2015 (thus there was a gap in validity including the date of the accident).
  2. The District Forum had relied on the Patna High Court judgment in National Insurance Co. Ltd. vs Abha Sinha and Ors., which the NCDRC quoted: that an admittedly licensed driver does not cease to be a licensed driver merely because the licence period expired and the driver omitted to immediately renew; such expiry and omission do not automatically establish a breach of policy conditions that absolves the insurer.
  3. The NCDRC observed that the State Commission had inaccurately recorded that there was no gap in the licence and that it was continuously valid until later dates; however, the NCDRC treated that error as immaterial to the outcome because the District Forum's decision rested on the Patna High Court principle and the insurer had not produced any contrary judicial authority to distinguish or overturn that reasoning.
  4. The Court explained the policy rationale of the precedent: the basic objective of requiring a valid driving licence is to prevent claims arising from incompetent or unlicensed drivers; where a driver is a licensed driver (i.e., originally authorised to drive) and the licence is subsequently renewed, the mere lapse and later renewal do not demonstrate loss of competence or justify absolving the insurer of liability.
  5. Regarding the surveyor's assessment on quantum, the NCDRC noted procedural facts: the insurer repudiated the claim on 29.12.2015 while the surveyor's report was dated 05.01.2016. The insurer had not filed the surveyor's report before the District Forum nor taken any plea based on it in the written statement. Because the repudiation pre-dated the surveyor's report and the surveyor's report was not placed before the District Forum by the insurer, the insurer could not now rely on the surveyor's report as a ground to challenge the award.
  6. Having considered these points and the absence of any contrary binding authority relied upon by the insurer, the NCDRC concluded there was no merit in the revision petition.

Holding and Implications

Holding:

RP No. 700 of 2020 is dismissed in limine.

Implications and immediate consequences as stated in the opinion:

  • The District Forum's order allowing the complainant's claim (ordering payment of Rs.1,60,000 with interest and Rs.5,000 litigation cost) remains in effect as the revision petition was dismissed.
  • The NCDRC relied on the Patna High Court precedent to uphold the legal principle that an admittedly licensed driver does not cease to be a licensed driver for purposes of insurer liability merely because the licence had expired and was later renewed; in the present facts, that principle supported allowing the claim despite the licence gap.
  • The opinion does not announce any new legal principle beyond applying the cited precedent; it does not purport to set broader or novel precedent. The court expressly noted the insurer did not place any contrary case law before the NCDRC.

This summary is prepared exclusively from the text of the provided opinion. No information has been added beyond what appears in that opinion.

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    UNITED INDIA INSURANCE COMPANY LTD. v. SUMANTA BERA

    NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION

    NEW DELHI

    REVISION PETITION NO. 700 OF 2020

    (Against the Order dated 18/11/2019 in Appeal No. 499/2016 of the State Commission West Bengal)

    1. UNITED INDIA INSURANCE COMPANY LTD. ...........Petitioner(s) Versus

    1. SUMANTA BERA ...........Respondent(s)

    BEFORE:

    HON'BLE MR. PREM NARAIN,PRESIDING MEMBER HON'BLE MR. C. VISWANATH,MEMBER For the Petitioner : MR. RAVI BAKSHI For the Respondent :

    Dated : 26 Nov 2020

    ORDER

    PER MR PREM NARAIN, PRESIDING MEMBER

    This revision petition has been filed by the petitioner - Insurance Company challenging the order dated 18.11.2019 passed by the West Bengal State Consumer Disputes Redressal Commission, Kolkata ('the State Commission') in First Appeal no. A/499 of 2016.

    2. The brief facts of the case are that the vehicle of the respondent met with an accident during the currency of the insurance policy issued by the petitioner - insurance company. The accident occurred on 24.08.2015. The insurance claim was rejected by the insurance company on the ground that the driver of the vehicle did not possess a valid and effective driving licence on the day of the accident.

    3. Aggrieved by the repudiation, the complainant filed a consumer complaint no. CC/06/2016 before the District Consumer Disputes Redressal Forum, Paschim Medinipur ('the District Forum'). The complaint was resisted by the insurance company by filing the written statement stating that the driving licence of the driver was valid only upto 26.04.2015 and the driver did not get it renewed, thus, there was no valid driving licence with the driver on the day of the accident, i.e., 24.08.2015. Later on the driver got the licence renewed on 01.09.2015 and it was valid upto 21.11.2026 for non-transport vehicle and till 01.09.2018 for transport vehicle. Thus, the insurance company had rightly repudiated the claim. However, the District Forum vide its order dated 06.05.2016 has allowed the complaint and observed as under :

    "Hence, it is ordered that the complaint case no. 06 of 2016 is allowed on contest with cost against the opposite party - insurance company. Opposite party insurance company is directed to pay Rs.1,60,000/- as repairing cost of the vehicle to the

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    complainant along with interest @9% per annum from the date of filing of this complaint within a month from this date of order. Opposite party to also pay Rs.5,000/- as litigation cost to the complainant within a month from this date of order."

    4. Aggrieved by the order of the District Forum, the insurance company preferred an appeal before the State Commission being appeal no. A/499 of 2016 and the State Commission vide its order dated 18.11.2019 dismissed the appeal of the insurance company.

    5. Hence, the present revision petition.

    6. Heard the learned counsel for the petitioner at the admission stage. Learned counsel for the petitioner has stated that the State Commission has wrongly observed that the licence was issued on 31.03.2000 and the same was valid till 21.11.2026 for non-transport vehicle and till 01.09.2018 for transport vehicle. The State Commission has thus concluded that the insurance company could not prove that on the day of the accident, i.e., 24.08.2015 there was no valid driving licence with the driver. The learned counsel has stated that the observation of the State Commission is against the record as the insurance company had filed the report of the licence issuing authority that the licence had expired on 26.04.2015 and it was renewed on 01.09.2015. Thus, there was no valid driving licence from 27.04.2015 to 01.09.2015.

    7. It was further stated by the learned counsel that the District Forum has allowed total repair cost of Rs.1,60,000/- whereas the surveyor has assessed the loss only for Rs.1,06,353/-, therefore, even if the insurance claim is approved, the same can only be approved for Rs.1,06,353/-.

    8. We have carefully considered the arguments advanced by the learned counsel for the petitioner and have examined the record. The District Forum has clearly stated in its order that the licence had expired on 26.04.2015 and was got renewed on 01.09.2015 and the licence became valid upto 01.09.2018 for transport vehicle. The District Forum has relied upon the judgment of the Hon'ble Patna High Court in the case of National Insurance Co. Ltd., vs Abha Sinha and Ors., decided on 27.02.1998 wherein the following has been held:

    5. First of all, I will take up the first point raised by Mr. Chatterjee, learned Counsel for the appellant, that the person driving the vehicle had no driving licence on the date of accident as the period of licence had already expired and, therefore, insurance company has no liability. I do not find any force in the submission of the learned Counsel. From the perusal of the written statement filed by the insurance company in the claim case before the court below it does not appear that any specific defence was taken that the person driving the vehicle had no valid driving licence. No evidence to that effect was led by the appellant before the Tribunal. From the petition filed under Order XLI, Rule 27, Civil Procedure Code, a plea was taken that driving licence of the driver was valid up to 7.10.1989 while accident took place on 3.1.1990. In support of that a copy of the permanent licence has been filed and annexed as Annexure-A to the said petition. From perusal of Annexure-A, it is evident that by the said licence the driver was authorised to drive the transport vehicles and the licence was valid from 8.10.86 to 7.10.1989. There is an endorsement of renewal of the licence made by the

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    District Transport Officer, Hazaribagh, whereby the licence was renewed up to July, 1992. The defence sought to be taken by the appellant by relying on driving licence would not, in my opinion, improve the case of the appellant. It is not the case of the appellant that the person who was driving the vehicle had no valid driving licence at any point of time or the said person was not authorised to drive the vehicle. Admittedly, the driver who was driving the vehicle on the date of accident was holding a valid driving licence duly granted by licensing authority in 1986 and the licence-was valid up to 7.10.1989. The driver was, therefore, authorised to drive transport vehicles and he was a licensed driver. Although there is an endorsement of renewal of the licence also as appearing in the licence but even assuming that there is no renewal endorsement, it cannot be said that the person driving the vehicle was not a licensed driver. It is not a case where the insured entrusted the vehicle to a person who does not hold a driving licence rather admittedly the driver to whom the vehicle was entrusted by the insured was having a valid driving licence duly granted by transport authority. Merely because of expiry of the period of licence and omission of the driver to get the licence renewed it cannot be said at any stretch of imagination that there is breach of condition of policy for which insurance company can be exonerated from the liability. As stated above, the driver was authorised to drive the transport vehicles and the vehicle was entrusted by the insured to the licensed driver and, therefore, in my considered opinion, this plea of the insurance company to absolve itself from the liability cannot be sustained in law."

    9. On the basis of the above judgment of the Patna High Court, the District Forum has allowed the claim of the respondent/ complainant on the basis of the bills submitted for Rs.1,60,000/- for repairs. Though, the State Commission has wrongly observed that there was no gap in the licence and the licence was continuously valid upto 01.09.2018 for transport vehicle and upto 21.11.2026 for non-transport vehicle and on this basis has dismissed the appeal of the appellant, but the fact is that the learned counsel for the petitioner has not filed any other judgment which would be countering the observations made by the Patna High Court in the case of National Insurance Company Limited vs Abha Sinha and Ors., (Supra). The stark reality is that on the day of the accident, the driver was not holding a valid and effective driving licence, however, the driver was a licenced driver as per the view taken by the Patna High Court in case of National Insurance Company Limited vs Abha Sinha and Ors., (Supra). The basic necessity of having a valid and effective driving licence is to avoid insurance claim due to the negligent driving of a person not having valid driving licence. It is assumed that the person not having a valid driving licence may not be having competence and driving skill to drive a vehicle. In the present case, the driving licence was renewed later on and thereafter it cannot be said that the driver had lost his competence for driving the vehicle due to any reason. Moreover, once the petitioner knew that the claim was allowed on the basis of the judgment of the Patna High Court in the case of National Insurance Company Limited vs Abha Sinha and Ors., (Supra) the petitioner should have come up with other relevant judgments in support of their case, but no such case has been relied upon by the learned counsel for the petitioner. In these circumstances, we find that the order of the District Forum does not suffer from any legal lacunae and the complainant's insurance claim seems to be justified in the facts and circumstances of the case.

    10. Now coming to the question of surveyor's assessment, it is seen that the surveyor's report

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    was not filed before the District Forum and there is no mention of the surveyor's report in the written statement filed by the insurance company before the District Forum. It is also important to note that the claim was repudiated on 29.12.2015, whereas the surveyor has filed his report on 05.01.2016. Thus the claim was repudiated even before receiving the report of the surveyor. As the repudiation was prior to the receiving of the surveyor's report and the insurance company had not filed the copy of the surveyor's report before the District Forum and no plea was even taken in this regard in the written statement, hence, the insurance company cannot take this ground that the District Forum or the State Commission did not consider the surveyor's report.

    11. Based on the above discussion, we do not find any merit in the revision petition filed by the petitioner - insurance company and accordingly RP no. 700 of 2020 is dismissed in limine.

    ......................

    PREM NARAIN

    PRESIDING MEMBER

    ......................

    C. VISWANATH

    MEMBER

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    UNITED INDIA INSURANCE COMPANY LTD. v. SUMANTA BERA
    (Nov 26, 2020)