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Smart Summary

Factual and Procedural Background

The complainant, Rakesh Mehta, booked a residential flat (No. K-1, PH-01) in a project called "The Views" developed by the opposite party, Emaar MGF Land Limited, located at Mohali Hills, Sector 105, SAS Nagar, District Mohali, Punjab. The flat was allotted for Rs. 96,97,842.01. At the time of booking, the officials of the opposite party projected delivery of possession by the end of 2012, and a Buyers Agreement dated 17.3.2011 stipulated possession within 36 months from allotment (by 27.01.2014). The complainant was allegedly assured earlier possession by December 2012 or February 2013 at the latest. Possession was not delivered as promised, leading the complainant to approach this Commission seeking immediate possession or refund with interest and compensation for rent paid due to delay.

Legal Issues Presented

  1. Whether the complainant is entitled to immediate possession of the flat as per the original specifications and master plan.
  2. Whether the complainant is entitled to refund of the amount paid along with interest if possession is not delivered as agreed.
  3. Whether delay in possession constitutes deficiency in service by the opposite party under the Consumer Protection Act.
  4. Whether the Commission possesses pecuniary jurisdiction to entertain the complaint given the value of the transaction and compensation claimed.
  5. Whether time was the essence of the Buyers Agreement for delivery of possession.
  6. The quantum and nature of compensation payable to the complainant for the delay and non-delivery of possession.

Arguments of the Parties

Opposite Party's Arguments

  • The terms and conditions of the Buyers Agreement are final and binding, and time was not the essence of the agreement.
  • Reliance on the Supreme Court decision in Chand Rani Vs. Kamal Rani (1993) 1 SCC 519 to assert that time is generally not regarded as the essence of contracts for sale of immovable property.
  • The Commission lacks pecuniary jurisdiction as the total consideration was less than Rs. 1 crore.
  • The structure work of Tower K was complete and final finishing was underway; possession could be offered.
  • Since possession was the primary relief and refund only an alternative, and they were ready to deliver possession, the complainant was not entitled to refund.
  • Further cited cases (Ranbir Singh, Shamsu Suhara Beevi, General Motors India Pvt. Ltd.) were mentioned but not directly relevant to the issues.

Complainant's Arguments

  • The complainant sought immediate possession as per original specifications and master plan or refund of the entire amount with 18% per annum interest from the date of deposit till realization.
  • Due to delay, the complainant was constrained to live in rented accommodation and sought rent compensation from the date possession was due till delivery.
  • The complainant argued that the Commission has pecuniary jurisdiction as the aggregate of sale price and compensation claimed exceeds Rs. 1 crore.
  • On instructions, the complainant restricted compensation claim to simple interest at 9% per annum post August 2015, aligning with the Buyers Agreement.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Chand Rani Vs. Kamal Rani (1993) 1 SCC 519 Time is generally not regarded as the essence of contracts for sale of immovable property. The Court distinguished this principle, holding it inapplicable to service contracts where the builder must honor timelines for possession delivery; thus, delay may constitute deficiency in service.
UT Chandigarh Administration & Another Vs. Amarjeet Singh & Ors. Civil No.1994 of 2006 Distinction between sale of ready property and service contracts involving development and possession delivery. Supported the view that contracts involving construction and possession delivery fall under Consumer Protection Act as service contracts.
Shri Pradeep Narula & Anr. Vs. M/s. Granite Gate Properties Pvt. Ltd. & Anr. CC 315 of 2014 Builder’s obligation to deliver possession within committed time and deficiency in service if delayed without justified cause. Reinforced that builders must honor possession timelines and delay may amount to deficiency in service; the complainant is entitled to refund and compensation.
Ranbir Singh Vs. Executive Engineer (2011) 15 SCC 453 Not directly relevant to the issues in this complaint. Cited by opposite party but Court found it not applicable to the facts of the case.
Shamsu Suhara Beevi Vs. G. Alex & Anr. (2004) 8 SCC 569 Not directly relevant to the issues in this complaint. Cited by opposite party but Court found it not applicable to the facts of the case.
General Motors (India) Pvt. Ltd. Vs. Ashok Ramnik Lal Tolat & Anr. (2015) I SCC 429 Not directly relevant to the issues in this complaint. Cited by opposite party but Court found it not applicable to the facts of the case.

Court's Reasoning and Analysis

The Court first confirmed that it possessed pecuniary jurisdiction since the aggregate of the sale price and compensation claimed exceeded Rs. 1 crore. The Court rejected the opposite party’s contention that time was not the essence of the contract based on Chand Rani, explaining that the principle applies to simple sale contracts of immovable property but not to service contracts involving construction and delivery of possession. The Court emphasized that when a builder commits to a possession timeline, that commitment must be honored, and failure to do so without valid reasons constitutes deficiency in service under the Consumer Protection Act.

The Court noted that the opposite party obtained the occupancy certificate only long after the complaint was filed, thus failing to offer possession within a reasonable time. Therefore, the complainant became entitled to the alternative relief of refund. The Court relied on Section 55 of the Indian Contract Act to underscore that if time is made the essence of the contract, failure to perform within the stipulated time renders the contract voidable at the option of the promisee.

Regarding compensation, the Court analyzed the complainant’s housing loan from ICICI Bank and held that interest paid on the loan should be compensated at the same rate by the opposite party until August 2015. Thereafter, a simple interest of 9% per annum was deemed reasonable on the entire amount paid by the complainant, including amounts paid from own funds, till refund. The Court also awarded litigation costs to the complainant.

Holding and Implications

DISPOSED OF

The Court directed the opposite party to refund the entire principal amount of Rs. 96,28,565/- to the complainant. Compensation in the form of interest was ordered as follows: interest at the same rate as paid by the complainant on the housing loan until 31.8.2015, and thereafter simple interest at 9% per annum on the entire amount until refund. Additionally, Rs. 25,000/- was awarded as litigation costs. Payment was to be made within three months from the date of the order.

The decision directly affects the parties by mandating refund and compensation without setting a new precedent beyond reaffirming principles related to time as essence in service contracts for possession delivery under the Consumer Protection Act.

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    Rakesh Mehta v. Emaar Mgf Land Limited

    NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION

    NEW DELHI

    CONSUMER CASE NO. 653 OF 2015

    1. RAKESH MEHTA ...........Complainant(s) Versus

    1. EMAAR MGF LAND LIMITED

    ECS HOUSE, 1ST FLOOR, 28, KASTURBA GANDHI

    MARG,

    NEW DELHI-110001 ...........Opp.Party(s)

    BEFORE:

    HON'BLE MR. JUSTICE V.K. JAIN,PRESIDING MEMBER

    For the Complainant : Mr. Parmanand Yadav, Advocate Mr. Mahendra P. Singh, Advocate

    For the Opp.Party : Mr. Aditya Narain, Advocate Mr. Mishra Raj Shekhar, Advocate

    Ms. Anushree Narain, Advocate

    Dated : 16 Oct 2017

    ORDER

    JUSTICE V.K. JAIN, PRESIDING MEMBER

    The complainant booked a residential flat with the opposite party in a project namely "The Views" which the opposite party was to develop at Mohali Hills in Sector 105, SAS Nagar, District Mohali of Punjab. Flat bearing No. K-1, PH-01 was allotted to him for a consideration of Rs.96,97,842.01. According to the complainant at the time of booking, it was projected to him by the officials of the opposite party that the flat would be delivered at the end of the year 2012. The parties then entered into a Buyers Agreement dated 17.3.2011 as per which the possession was to be delivered with 36 months from the date of allotment i.e. by 27.01.2014. The complainant however, was allegedly assured that the possession would be delivered to him December, 2012 or latest by February, 2013. Since the possession was not offered to him, even in terms of the Buyers Agreement, the complainant has approached this Commission, seeking the following reliefs:

    b) Direct the opposite party to provide the immediate possession of the flat baring its No. K-1, PH-01 as per the specification and master plan which was shown to the complainant at the time of booking or refund the entire amount deposited to the opposite party along with 18% per annum from the date of deposit till realization if the opposite party failed to provide the possession as per the specification, amenities and as per the original site plan;

    c) The complainant is constrained to live in a rented house due to unfair trade

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    practice adopted by the opposite party, opposite party may further be directed to pay rent @ Rs.27,000/- per month from the promise date of delivery till the delivery of the flat along with all the legal formalities for the same.

    2. The complaint has been resisted by the opposite party which has taken preliminary objections that the terms and conditions of the agreement are final and binding upon the parties and time was not the essence of the agreement. Reliance is placed by the opposite party on the decision of the Hon'ble Supreme Court in Chand Rani Vs. Kamal Rani (1993) 1 SCC

    519. It is also alleged that since the total consideration was less than Rs.one crore, this Commission lacks pecuniary jurisdiction to entertain the complaint. On merits, it is stated in the written version filed by the opposite party that the structure work of Tower K was complete and final finishing was going on. The booking made by the complainant as well as the allotment made to him, however has been admitted in the written version.

    3. In terms of Section 21 of the Consumer Protection Act, This Commission possesses the pecuniary jurisdiction to entertain the complaint where the aggregate of the value of the goods or services, as the case may be, and the compensation, if any, claimed exceeds Rs.1.00 crore. As held by a Three-Members Bench of this Commission in Ambrish Kumar Shukla & Ors. Vs. Ferrous infrastructure Pvt. Ltd., dated 7.10.2016 in CC No.97 of 2016, the value of the services in such contracts means the sale price agreed to be paid by the buyer to the builder. The complainant has also claimed compensation along with the main relief claimed by him. If the amount of compensation is added to the agreed sale consideration, the aggregate come to much more than Rs.1.00 crore. This Commission does therefore possess the pecuniary jurisdiction.

    4. It was contended by the learned counsel for the opposite party that since the primary relief claimed by the complainant is possession of the flat allotted to him and refund has been claimed only as an alternative relief if possession is not delivered and they are ready to deliver possession of the flat allotted to the complainant, he is not entitled to refund of the amount paid by him. This issue was also raised by the learned counsel for the opposite party at an intermediate stage on 11.9.2017 and the following order was passed:

    "It transpired during the course of hearing that the opposite party has obtained the occupancy certificate dated 2.8.2017 in respect of the flat which was allotted to the complainant. Though in the complaint, the complainant has prayed for immediate possession of the said flat, as per the specification and master plan, or in the alternative, refund of the amount paid by him along with interest, he is no more willing to accept possession of the said flat. The contention of the learned counsel for the opposite party is that having sought possession of the flat, the complainant should accept the same than insisting upon the refund of amount paid by him. The prayer for immediate possession was made by the complainant more than two years ago. The opposite party did not have the occupancy certification with respect to the said flat even by the time the written version came to be filed. The occupancy certificate, according to the learned counsel for the opposite party, was applied for on 09.2.2017, which was almost 1 ½ years after this complaint was instituted. Therefore, the complainant cannot be compelled to accept possession of the flat at this belated stage".

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    5. This complaint was instituted way back on 10.8.2015, about two years before the occupancy certificate was obtained by the opposite party. Therefore, the opposite party was not in a position to offer possession of the flat to the complainant even after the complaint was instituted or within a reasonable period thereafter. The first prayer made by the complainant being for delivery of immediate possession of the flat and the opposite party not being in a position to offer the said immediate possession, he became entitled to the alternative relief of refund of the amount paid by him. Even otherwise, Section 55 of the Indian Contract Act expressly provides that 'when a party to a contract promises to do a certain thing at or before a specified time, or certain things at or before specified times, and fails to do any such thing at or before the specified time, the contract, or so much of it as has not been performed, becomes voidable at the option of the promise, if the intention of the parties was that time should be of the essence of the contract'. I therefore, find no merit in the submission that the complainant is not entitled to refund of the amount paid by him.

    6. Relying upon the Chand Rani (supra) it was contended by the learned counsel for the opposite party that the time for delivery of the possession was not the essence of the Buyers Agreement executed between the parties. My attention has been drawn o the following view taken in Chand Rani (supra):

    "19. It is a well-accepted principle that in the case of sale of immovable property, time is never regarded as the essence of the contract. In fact, there is a presumption against time being the essence of the contract. This principle is not in any way different from that obtainable in England".

    The aforesaid decision of the Hon'ble Supreme Court, in my opinion, does not apply to a case where the builder enters into a service contract with the flat buyer where-under the builder is to either construct a house / flat or develop a plot of land and then deliver its possession to the allottee. If the contract between such parties is a simple contract for the sale of a ready built up/developed property, such a transaction would be out of the purview of the Consumer Protection Act since it cannot be said in such a case that the seller is to render any services to the buyer. Similarly, if the plot of a land is agreed to be sold on "as is where is basis", without the seller having to carry out any development work such as providing services like development of land, electrification, water supply, sewerage etc., the transaction would be out of the purview of the Consumer Protection Act since it will not be possible to say that the seller has entered into a contract with the buyer for rendering services within the meaning of Section 2(1)(o) of the Consumer Protection Act to the buyer. A reference in this regard can be made to the decision of the Hon'ble Supreme Court in UT Chandigarh Administration & Another Vs. Amarjeet Singh & Ors. Civil No.1994 of 2006.

    The following observations made by this Commission in Shri Pradeep Narula & Anr. Vs. M/s. Granite Gate Properties Pvt. Ltd. & Anr. CC 315 of 2014 decided on 23.8.2016 are also relevant in this regard:

    "10. ……….. The primary purpose of a consumer in booking a residential flat which the builder is to construct for him, is to start living in that house on or about the date committed to him by the builder for delivering possession of the flat booked by

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    him. If the builder does not deliver upon his contractual obligation and at the same time, is unable to show that the delay in completion of the flat and offering its possession to the consumer was on account on circumstances beyond his control, this would constitute deficiency on the part of the builder / service provider in rendering services to the consumer. If I accept the contention that the builder can indefinitely postpone and delay the construction of the flat and the flat buyer has no option but to wait till the builder decides to complete the construction and offer possession to the buyer, that would be nothing but a travesty of justice and result in a situation where the flat buyer is left at the mercy of the builder, without recourse to an appropriate legal remedy. Such an interpretation, if taken, is bound to defeat the very objective behind the enactment of the Consumer Protection Act, as far as housing construction is concerned. Therefore, I am unable to accept the contention advanced by the learned counsel for the opposite party. In my view, wherever the builder commits a particular date or time frame for completion of the construction and offering possession to the buyer, he must necessarily honour the commitment made by him, though a minor delay may not constitute deficiency in the service rendered by him to the buyer. Of course, if the builder is able to how that the delay in completion of the construction and offering possession to the buyer is attributable wholly to the circumstances beyond his control, that may not be a case of deficiency in the services rendered to the consumer". I therefore, hold that the complainant is entitled to refund of the amount paid by him to the opposite party along with compensation in the form of interest on that amount.

    7. During the course of arguments the learned counsel for the opposite party also referred to

    Ranbir Singh Vs. Executive Engineer (2011) 15 SCC 453, Shamsu Suhara Beevi Vs. G. Alex & Anr. (2004) 8 SCC 569 and General Motors (India) Pvt. Ltd. Vs. Ashok Ramnik Lal Tolat & Anr. (2015) I SCC 429. However, none of the aforesaid decisions appears to be directly relevant to the issues involved in this complaint.

    8. The next question which arises for consideration is as to what amount the complainant is entitled as compensation from the opposite party. It is an admitted position that the complainant had raised a housing loan from ICICI bank and a tripartite agreement was executed between him, ICICI bank and the opposite party. The said loan is stated to have been repaid in instalments, the last instalment having been paid in August, 2015. To the extent the sale consideration was paid by loan taken from ICICI bank on interest, the complainant is entitled to be compensated by directing the opposite party to pay interest at the same rate at which it was paid by the complainant to the ICICI bank. For the rest of the amount, the learned counsel for the complainant, on instructions from the complainant, has restricted his claim to compensation in the form of simple interest @ 9% per annum. He has also pointed out that as per the Buyers Agreement, the opposite party itself agreed to pay interest @ 9% per annum in the event of not taking up the construction of the flat sold to the complainant. Even otherwise, considering the prevailing rates of interest the bank FDR at the relevant time, the claim for simple interest @ 9% per annum cannot be said to be unjustified or inflated. The learned counsel for the complainant on instruction also stated that for the period subsequent to August, 2015, the complainant was restricting his claim to compensation in the form of simple interest @ 9% per annum on the entire amount paid to the opposite party so as to avoid any

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    further litigation in this regard. The complaint therefore is disposed of with the following directions:

    (i) The opposite party shall refund the entire principal amount of Rs. 96,28,565/- to the complainant.

    (ii) On the principal amount of the loan taken by the complainant from ICICI bank the opposite party shall pay compensation in the form of interest at the same rate at which it was paid by the complainant to the ICICI bank. The compensation in the form of interest on that amount shall be paid from the date of payment till 31.8.2015. With effect from 1.9.2015, compensation in the form of simple interest shall be paid @ 9% per annum on the aforesaid amount, till the date of refund.

    (iii) On the amount paid by the complainant to the opposite party from his own funds, compensation in the form of simple interest @ 9% per annum shall be paid with effect from the date of each payment, till the date of refund.

    (iv) The opposite party shall also pay a sum of Rs.25,000/- as the cost of litigation to the complainant.

    (v) The payment in terms of this order shall be made within three months from the date of this order.

    ......................J

    V.K. JAIN

    PRESIDING MEMBER

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    Rakesh Mehta v. Emaar Mgf Land Limited
    (Oct 16, 2017)