AMICUS AI
Citation Codes
Neutral Citations
2006 INSC 167
Equivalent Citations
citation codes
Case Number
Disposition
Attorney(S)
Judges
Acts
  • Section 21(b) of the Consumer Protection Act, 1986
  • Punjab Regional and Town Planning and Development Act, 1995
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Cites
Cited by
Citation Codes
Neutral Citations
2006 INSC 167
Equivalent Citations
citation codes
Case Number
Disposition
Attorney(S)
Judges
Acts
  • Section 21(b) of the Consumer Protection Act, 1986
  • Punjab Regional and Town Planning and Development Act, 1995
Smart Summary

Factual and Procedural Background

The Punjab Urban Development Authority (PUDA) issued a housing scheme on 15 August 1995 for 784 “MIG Super” flats at SAS Nagar (Mohali). The advertisement quoted a tentative price of Rs 6.3 lakhs and expressly stated that the figure was provisional and subject to upward revision by the time construction was completed.

The respondent applied for a flat, signing an application form (27 March 1996) that contained undertakings to:

  • abide by the scheme’s terms and conditions;
  • pay any higher cost arising from price fluctuations or “any other reason”.

A first draw (7 December 1995) provisionally allocated flats, followed by allocation letters again specifying the Rs 6.3 lakh tentative price and reiterating that the actual price would be fixed on completion. Completion was tentatively projected for April 1997.

Construction finished in 1998. A second draw (21 August 1998) issued formal allotment letters that set the final base price at Rs 7.67 lakhs, with a floor-wise slab; the respondent’s flat (third floor) was priced at Rs 7.44 lakhs. On 16 October 1998 the respondent executed an affidavit unconditionally accepting the allotment and its terms. She paid 25 % of the price and took possession on 21 October 1998.

The respondent then filed a consumer complaint (12 May 1999) before the District Consumer Disputes Redressal Forum, Chandigarh, asserting that PUDA could not charge more than the advertised Rs 6.3 lakhs. The District Forum upheld the tentative-price clause but awarded interest for delay in possession. On appeal, the State Commission ruled that PUDA could charge only Rs 6.3 lakhs and affirmed interest. PUDA’s revision under Section 21(b) of the Consumer Protection Act, 1986 failed; the National Consumer Disputes Redressal Commission (“National Commission”) held there was no delay but still limited the price to Rs 6.3 lakhs. PUDA’s review petition was dismissed, prompting the present appeals to the Supreme Court of India.

Legal Issues Presented

  1. Whether PUDA was entitled to demand the revised price of Rs 7.44 lakhs after the respondent had accepted a tentative price of Rs 6.3 lakhs at the application stage.
  2. Whether the contractual clause permitting price revision required PUDA to prove actual escalation in construction costs before increasing the price.
  3. Whether the National Commission erred in restricting PUDA to the originally advertised price despite the respondent’s acceptance of the allotment terms and subsequent affidavit.

Arguments of the Parties

Appellants’ Arguments (PUDA and allied authorities)

  • The complaint lacked merit because the respondent expressly accepted, by affidavit dated 16 October 1998, the allotment letter that fixed the price at Rs 7.44 lakhs and undertook to abide by all its terms.
  • The advertisement and subsequent documents repeatedly described the Rs 6.3 lakh figure as “purely tentative” and liable to upward revision “by the time the house is completed”.
  • Nothing in the contractual clause required PUDA to demonstrate actual cost escalation; therefore, the demand at Rs 7.44 lakhs was lawful and enforceable.
  • The National Commission misinterpreted the contractual clause and wrongly relieved the respondent from paying the balance amount.

Respondent’s Arguments

  • The price could be increased only upon proof of escalation in construction costs; PUDA’s own data allegedly showed no such increase, rather a decrease.
  • Consequently, PUDA was not entitled to demand more than the initially advertised Rs 6.3 lakhs.

Table of Precedents Cited

No precedents were cited in the provided opinion.

Court's Reasoning and Analysis

The Supreme Court observed that the respondent had unequivocally accepted the allotment at the revised price by submitting an affidavit to “abide by all the terms and conditions of the allotment letter”. The allotment letter itself contained the final price (Rs 7.44 lakhs). The clause in the original advertisement, reiterated in later documents, allowed the price to be revised on the higher side by the time construction was completed; it did not condition such revision on proof of increased construction costs.

The Court found “nothing in the quoted clause to show that the increase was possible only when there was an increase in the cost of construction.” Given the respondent’s contractual undertakings, she was bound to pay the amount specified in the allotment letter. The National Commission, therefore, committed an error in holding otherwise.

Holding and Implications

Appeals Allowed; order of the National Consumer Disputes Redressal Commission set aside. The respondent is liable to pay the price stated in the allotment letter (Rs 7.44 lakhs). No order as to costs.

Implications: The decision restores PUDA’s right to collect the revised price from the respondent and underscores the enforceability of contractual clauses that explicitly label prices as tentative and subject to revision. The judgment is confined to the facts of the case and does not announce any new legal precedent on consumer housing disputes.

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    Chief Administrator, Puda And Another v. Shabnam Virk (Mrs) .

    Arijit Pasayat, J.— Challenge in these appeals is to the order passed by the National Consumer Redressal Commission, New Delhi (in short “the Commission”). The Commission held that as delay in handing over the possession was clearly established and the reasons in price escalation of the house were not proved or established, the respondent was entitled to get the house at Rs 6.3 lakhs instead of Rs 7.44 lakhs as demanded by the appellants.

    2. Background facts in a nutshell, as projected by the appellants are as follows:

    On 15-8-1995 the appellants floated a scheme for allotment of 784 four-storey MIG Super flats on hire-purchase basis at SAS Nagar (Mohali). The scheme opened on 15-8-1995 and was to close on 14-9-1995. As per the advertisement inviting applications for allotment under the said scheme, the tentative cost of the flat was fixed at Rs 6.3 lakhs. However, Condition (2) therein clearly specified that the price quoted is purely tentative and based on the present cost of construction and that it was likely to be revised on the higher side by the time houses are completed. The said clause reads as under:

    “The price quoted is purely tentative and is based on the present cost of construction. It is likely to be revised on the higher side by the time houses are completed.”

    3. The advertisement further stated that the allotment shall be governed by PUDA under the Rules and Regulations framed/amended from time to time.

    4. On 27-3-1996 pursuant to the aforesaid advertisement, a large number of applicants (including the respondent) applied for a MIG Super category flat under the scheme in the prescribed pro forma. Clauses 12(ii), (iii) and (iv) of the said pro forma read as under:

    “(ii) I have carefully gone through and understood the terms and conditions of the scheme applied and do hereby undertake to abide by the same.
    (iii) I also undertake to pay higher cost due to fluctuations in the prices of building material or due to any other reason.
    (iv) I shall abide by the terms and conditions of the allotment made by PUDA as amended from time to time and shall enter into such agreement in any manner and at any time, as stipulated by PUDA.”

    5. Prior to the construction of the flats, the first draw for allocation of flats was held on 7-12-1995. On the basis of this draw held prior to the construction of flats, allocation letters (including allocation letter dated 27-3-1996 issued to the respondent) were issued. In the said allocation letters, the tentative cost of each flat was stated to be Rs 6.3 lakhs. The said figure was purely provisional, as was made explicit by Notes (i), (ii) and (iii) contained in the said allocation letter, which read as under:

    (ii) The aforesaid price is purely tentative. The actual price shall be determined on completion of the house/flat and you shall be liable to make payment of the revised price of these houses/flats, if any, at the time of allotment.
    (iii) Earnest money already deposited with the Board will be adjusted with the instalments required to be deposited before taking over possession.”

    6. Note (i) contained in the said allocation letters gave the tentative date when the flats were expected to be completed. The said note stated:

    “Houses/flats are likely to be completed by April 1997. This date is however tentative and may change.”

    7. The applicants accepting the allocation were required to submit affidavits to the effect that they would abide by the terms and conditions of allocation and the respondent submitted the required affidavit dated 15-4-1996. 784 MIG (Super) flats were completed in the year 1998 and second draw was held for allotment of specific flat numbers to applicants successful in the first draw, including the respondent and allotment letters dated 21-8-1998 were issued to the applicants including the respondent.

    8. On 16-10-1998 the respondent accepted the terms and conditions of the allotment letter by tendering an affidavit dated 16-10-1998 to abide by the terms and conditions of the allotment letter as well as of the provisions of the Punjab Regional and Town Planning and Development Act, 1995 (in short “the Act”) and Rules framed thereunder.

    9. In August 1998 at the time of issue of the allotment letter the base price of the flats in question was calculated to be Rs 7,67,000. Further a slab system was fixed for different floors which is as follows:

    Ground floor Rs 8,05,400 (5% extra on the base price) First floor Rs 7,67,000 (the base price) Second floor Rs 7,51,600 (2% less than the base price) Third floor Rs 7,44,000 (3% less than the base price)

    10. Upon receipt of the respective allotment letters, the applicants, including the respondent who opted to accept the allotments, furnished affidavits clearly stating that they would abide by all the terms and conditions of the allotment and by the provisions of the Act and the Rules framed thereunder from time to time.

    11. On 21-10-1998 upon depositing 25% of the price of the flat as stipulated in the allotment letter, the respondent took possession of the flat. On 12-5-1999 the respondent filed Complaint No. 486 of 1999 dated 12-5-1999 before the District Consumer Disputes Redressal Forum, Chandigarh (in short “the District Forum”) claiming, inter alia, that she was not liable to pay any amount over and above the price which was advertised while inviting applications for allotment much prior to the construction of the houses. The District Forum by order dated 17-10-2001 held that the price quoted was purely tentative and it was likely to be revised on the higher side by the time the houses were completed as there was clear condition to that effect in the advertisement. However, it directed the appellants to pay interest at the rate of 12% on the amount of Rs 1,03,000 for a period of 1 year and 4 months on the ground that houses were likely to be completed by April 1997 but the possession was handed over in August 1998. Both the appellants and the respondent preferred separate appeals before the State Commission, Chandigarh. The said Commission dismissed the appeal filed by the appellants and allowed the other appeal. The State Commission directed Appellant 1 Authority to charge only the price which was advertised while inviting the application for allotment and to pay interest at the rate of 12%. A revision petition was filed before the National Commission under Section 21(b) of the Consumer Protection Act, 1986 (in short “the Consumer Act”). The Commission held that there was no delay on the part of Appellant 1 Authority in handing over the possession. However it held that only the price which was advertised while inviting application for allotment could be charged. The review application filed was dismissed.

    12. In support of the appeals, learned counsel for the appellant submitted that the complaint was thoroughly misconceived as the allotment was made on 21-8-1998 and the price indicated was Rs 7.44 lakhs. Same was accepted by letter dated 16-10-1998 and the terms of acceptance were contained in the accompanying affidavit. It was clearly stated in the affidavit dated 16-10-1998 that the allotment of the MIG (Super) house was accepted and the deponent undertook to abide by all the terms and conditions of the allotment letter. With reference to the undertakings the learned counsel for the appellants submitted that the order of the National Commission is clearly erroneous. The clause which has been used to fasten liability on the appellants clearly stipulates that the price quoted is purely tentative and is based on the present cost of construction and likely to be revised by the time the house was completed. It was, therefore, submitted that the demand raised by the appellants was justified and the National Commission did not appreciate the position correctly and held that the respondent was liable to pay at the earlier rate.

    13. Learned counsel for the respondent on the other hand submitted that the price quoted could be changed only if there was escalation in the cost of construction. As the details filed would go to show, there was no increase in the cost of construction, rather there was decrease.

    14. It is to be noted that the respondent herself had accepted in the undertaking that she accepted the allotment of the house and undertook to abide by all the terms and conditions of the allotment letter. It is not in dispute that in the allotment letter the figure as demanded has been reflected. That being so, the respondent was liable to pay the amount as stipulated in the allotment letter.

    15. As there is no dispute that the respondent had in fact filed an affidavit clearly indicating that she undertook to abide by all the terms and conditions of the allotment letter, the amount indicated in the allotment letter was the amount in respect of the allotment of the house. We find nothing in the quoted clause to show that the increase was possible only when there was an increase in the cost of construction. The clause quoted above does not reflect any such intention of the parties.

    16. Above being the position the National Commission was clearly in error in granting relief to the respondent. The appeals are allowed. No costs.

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    Chief Administrator, Puda And Another v. Shabnam Virk (Mrs) .
    (Mar 23, 2006)