Tex. Util. Code § 38.001 : UTILITIES CODE — PUBLIC UTILITY REGULATORY ACT — ELECTRIC UTILITIES — REGULATION OF ELECTRIC SERVICES — STANDARDS — General Standard TEXT PDF An electric utility and an electric cooperative shall furnish service, instrumentalities, and facilities that are safe, adequate, efficient, and reasonable. Tex. Util. Code § 38.001 Amended by Acts 1999, 76th Leg., ch. 405, Sec. 34, eff. Sept. 1, 1999 Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.