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Smart Summary

Factual and Procedural Background

Petitioners filed a revision petition under Section 21(b) of the Consumer Protection Act, 1986 challenging the State Commission's order dated 01.07.2013 in First Appeal No.127 of 2012. Petitioners No.1 and No.2 are owners of houses on plots Nos.38 and 37 (319 sq. yds each) and entered into a development agreement with the respondent and owner of plot No.36 (319 sq. yds). The agreement allocated specific flat allotments and provided for project completion within 18 months and damages at Rs.4 per sq. ft. per month for built-up area. During construction petitioners paid Rs.1,00,000 for extra works; respondent allegedly delayed completion, began collecting rents and served a legal notice on 04/06/2009 seeking payments. Petitioners discovered a 10-foot road widening by HUDA reducing one plot to 273 sq. yds, contending proportionate sharing was incorrect, and filed a consumer complaint claiming rent and damages (Rs.4,10,000; Rs.10,24,860; Rs.2,00,000). The respondent remained ex parte before the District Forum.

The District Consumer Forum (Ranga Reddy) by order dated 29.11.2011 allowed the complaint and awarded Rs.1,57,000 (rents), Rs.10,24,860 (delay damages), Rs.50,000 (mental agony) and Rs.2,000 costs. The respondent appealed to the State Commission which set aside the District Forum order (impugned order dated 01.07.2013). The present petition challenges that impugned order.

Legal Issues Presented

  1. Whether a consumer complaint is maintainable before Consumer Fora where proceedings under Section 9 of the Arbitration and Conciliation Act were initiated prior to the filing of the consumer complaint.
  2. Whether two parallel proceedings seeking similar relief (arbitration proceedings and a consumer complaint) can be pursued simultaneously before different fora.

Arguments of the Parties

Petitioners' Arguments

  • A petition under Section 9 of the Arbitration Act was filed to secure disputed amounts and to stop the respondent from collecting rent, but no application for appointment of an arbitrator was filed.
  • It is the right of a consumer to approach the Consumer Forum even if arbitration proceedings have been initiated; reliance placed on National Seed Corporation vs. Madhusudhan Reddy (2012 (2) SCC 506) and on Commission decisions including DLF Ltd. Vs. Mridul Estate (Pvt) Ltd.

Respondent's / State Commission's Position

  • The respondents had invoked proceedings under the Arbitration Act by filing O.P. No. 828 of 2010 under Section 9 before the Special Judge; the arbitration petition was filed prior to the consumer complaint (consumer complaint filed February 2011).
  • Two parallel proceedings for similar relief cannot run simultaneously; therefore the consumer complaint filed after initiation of arbitration proceedings was not maintainable and liable to be returned.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Trai Foods Ltd vs National Insurance Company Ltd and others reported in III (2012) CPJ 17 Exclusion of the period for limitation under Section 14 of the Limitation Act, 1963. Cited by the State Commission to exclude the period spent between filing before District Forum and disposal by the State Commission under Section 14 Limitation Act.
National Seed Corporation Vs. Madhusudhan Reddy and Anr., 2012 (2) SCC 506 Arbitration is an option remedy; sequence of choosing arbitration or consumer forum affects maintainability; if complaint is filed first before Consumer Forum, section 8 of Arbitration Act cannot deny relief. Used to explain that if complaint is filed before initiating arbitration proceedings the complainant may pursue consumer remedy, but where arbitration proceedings were initiated first the complaint may not be maintainable.
DLF Ltd. Vs. Mridul Estate (Pvt) Ltd (Revision Petition No.412 of 2011 etc.) Referenced in support of the contention that a consumer can approach Consumer Forum despite arbitration proceedings (as relied upon by petitioners' counsel). Mentioned as relied upon by petitioners' counsel; the Court noted the reliance but did not accept the proposition where arbitration petition preceded the consumer complaint.
Beverly Park Maintenance Services Ltd. Vs. Kashmir Fab Styles Pvt. Ltd. (Revision Petition No.2064 of 2012 decided on 13.3.2014) Two parallel proceedings for similar relief cannot be pursued simultaneously before two different fora. Applied by the Court to support the conclusion that arbitration proceedings initiated prior to consumer complaint preclude simultaneous consumer proceedings.
Hanuman Prasad vs. The New India Assurance Co. Ltd., I (1994) CPJ 1 (NC) When a case is pending in a court in which full evidence is to be recorded, Forums under the Consumer Protection Act should not entertain a complaint with respect to the same cause of action. Relied upon to reinforce that consumer fora should not entertain complaints when similar proceedings are pending before a court/arbitrator where full evidence can be recorded.

Court's Reasoning and Analysis

The Court examined the sequence of proceedings and noted that an O.P. under Section 9 of the Arbitration Act (O.P. No.828 of 2010) was filed before the Special Judge prior to the filing of the consumer complaint (filed February 2011). The Court applied the principle that arbitration is an option remedy and that the sequence of invoking remedies matters: if arbitration proceedings are initiated prior to a consumer complaint, parallel consumer proceedings for the same relief are not maintainable. It observed that the District Forum had no opportunity to know of the pending Section 9 petition because the appellant did not participate there, and that had the complaint been filed before initiating arbitration, the law in National Seed Corporation would have permitted the complaint. Relying on prior Commission decisions (including Beverly Park and Hanuman Prasad) the Court concluded that two parallel proceedings for similar relief cannot proceed simultaneously, that the respondent is entitled to prove its claim before the arbitrator where full evidence is to be led, and that the State Commission erred in reasoning that both proceedings could go on simultaneously. The Court found no infirmity in the impugned order of the State Commission which set aside the District Forum's order.

Holding and Implications

The revision petition is dismissed with costs of Rs.5,000/- and the impugned order of the State Commission setting aside the District Forum's order is upheld.

Consequences for the parties:

  • Petitioners are directed to deposit Rs.5,000 by demand draft in the name of the Consumer Legal Aid Account of this Commission within four weeks.
  • If petitioners fail to deposit within the prescribed period, they shall be liable to pay interest at 9% p.a. until realization.
  • The State Commission's direction leaves the parties at liberty to approach the appropriate and competent court/forum; the State Commission had also excluded the period under Section 14 of the Limitation Act in light of Trai Foods (as noted in the impugned order).

No broader precedent beyond the authorities cited was established by this decision; the Court applied existing authorities to the facts and sequence of proceedings to determine maintainability.

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    T. SRINIVAS & ANR. v. M/S. SRIJA CONSTRUCTION

    Petitioners/Complainants have filed this petition under Section 21(b) of Consumer Protection Act, 1986 (for short, Act) against impugned order dated 1.7.2013, passed by Andhra Pradesh State Consumer Disputes Redressal Commission, Hyderabad (for short, State Commission) in First Appeal No.127 of 2012.

    2. Brief facts are that Petitioner No.1/Complainant No.1 is father of Petitioner No.2/Complainant No.2 and they are owners of house bearing Nos.1-68 and 1-67 in plot nos.38 and 37 admeasuring 319 sq. yards respectively. One Vimala Devi is owner of plot No.36 admeasuring 319 sq. yds.

    3. Father of Vimala Devi introduced respondent as a reputed builder who suggested that if the plots were developed jointly, they will get large share instead of developing individually. Therefore, petitioners nos.1 and 2, Vimala Devi and respondent entered into a development agreement and agreed to share 40% to petitioners no.1 and 2 in their site and 40% to Vimala Devi for her site and remaining 60% to the developer. The project has to be completed within 18 months and respondent agreed to allot flats No.1 to 4 on 4 floor and flats No. 3 to 5 on the 2 th nd floor falling to the share of both petitioners. In respect of clause 18 and 26 of the agreement, respondent agreed to pay damages @ 4/- per sq. ft. per month for total built up area including common areas. During the course of construction, the petitioners requested the respondent to do certain extra works and respondent demanded Rs.1,00,000/- and they paid the said amount. The respondent failed to complete the construction of the flats and was constructing flats falling to the share of petitioners, at a snail pace. Hence, petitioners refused to register the flats unless respondent complete the flats falling to their share and handover the possession. The respondent got issued a legal notice on 04/06/2009 calling upon the petitioners to pay Rs.9,72,264/- with interest @ 24% p.a. and Rs.2,00,000/- towards damages to which a suitable reply was got issued by the petitioners. The respondent list out the flats fallen to the share of the petitioners and started collecting rents. On verification by petitioners, it was found that 10 feet from North to South on the Western side in the land of Vimala Devi was taken over by HUDA for the purpose of road widening and there by the actual assessment was reduced to 273 sq. yds. instead of 319 sq. yds. Therefore, proportionate sharing as agreed under the agreement is incorrect. Hence, the petitioners filed consumer complaint to direct respondent to pay Rs.4,10,000/- as rent which petitioners ought to get and Rs.10,24,860/- as damages for delay in construction and completion of the residential building and Rs.2,00,000/- as damages for mental and physical agony faced by the petitioners.

    4. The respondent remained ex parte before the District Forum.

    5. District Consumer Disputes Redressal Forum, Ranga Reddy (for short, District Forum) vide order dated 29.11.2011 allowed the complaint and passed following order; We direct the Opposite Party to pay Rs.1,57,000/- towards rents illegally collected by the Opposite Party and Rs.10,24,860/- for not completing the project in time and we also award a sum of Rs.50,000/- towards mental agony caused in not completing the project in time. A sum of Rs.2,000/- is awarded as costs.

    6. Aggrieved by the order of District Forum, Respondent filed appeal before the State Commission which vide its impugned order, set aside the order of District Forum and allowed the appeal by passing following order;

    13. In the result, the appeal is disposed of setting aside the order of the District Forum. The respondents are at liberty to approach appropriate and competent court/Forum. In the event the respondents approach the court/forum, the period spent between the filing of the claim before the District Forum and the disposal of the matter today by us will be excluded under Section 14 of the Limitation Act, 1963 in the light of the decision of the Honble Supreme Court in Trai Foods Ltd vs National Insurance Company Ltd and others reported in III (2012) CPJ 17.

    7. We have heard learned counsel for petitioners and gone through the record.

    8. It is submitted by learned counsel, that petition u/s 9 of the Arbitration Act was filed to secure the amount in dispute and to stop the respondent from collecting rent. However, petitioner never filed any application for appointment of Arbitrator. Moreover, it is the right of consumer to approach Consumer Forum to seek the relief, even if any Arbitration proceedings has been initiated. In support, learned counsel has relied upon a decision of Honble Supreme Court in and decision National Seed Corporation Vs. Madhusudhan Reddy and Anr., 2012 (2) SCC 506 of this Commission in DLF Ltd. Vs. Mridul Estate (Pvt) Ltd, (Revision Petition No.412 of 2011 etc.).

    9. The State Commission in its impugned order observed;

    . As seen from the grounds of appeal, the respondents filed O.P.No. 828 of 2010 on11 the file of Special Judge for SC/ST cases cum-Addl .District Judge, Ranga Reddy seeking for injunction under Section 9 of Arbitration Act. Honble Supreme Court considered maintainability of complaint in the circumstances where arbitration proceedings are not initiated prior to filing of complaint in National Seed Corporation vs Madusudan Reddy 2012 (2) SCC 506. It was held : The remedy of arbitration is not the only remedy available to a grower.Rather, it is an option remedy.He can either seek reference to an arbitrator or file a complaint under the Consumer Protection Act.If the grower opts for the remedy of arbitration, then it may be possible to say that he cannot, subsequently, file complaint under the Consumer Protection Act. However, if he chooses to file a complaint in the first instance before the competent Consumer Forum, then he cannot be denied relief by invoking section 8 of the Arbitration and conciliation Act, 1996 Act.Moreover, the plain language of section 3 of the Consumer Protection Act makes it clear that the remedy available in that Act is in addition to and not in derogation of the provisions of any other law for the time being in force.

    12 . In the case on hand, the respondents have already invoked proceedings under Arbitration Act by filing O.P.No. 828 of 2010 on the file of the Court of Special Judge for SC/ST-cum-Additional District Judge, Ranga Reddy. Thereafter, the respondents had chosen to file complaint before the District Forum. As the appellant did not participate in the proceedings, the District Forum has no opportunity to know about the pendency of the OP filed under Section 9 of the Arbitration Act. Had the respondents filed complaint before initiating arbitration proceedings, in view of law laid in National Seed Corporation (supra) they could file the complaint which, however, they had not done. As such the complaint is not maintainable and is liable to be returned.

    10. It is not in dispute that petitioner themselves have filed a petition u/s 9 of the Arbitration Act in the year 2010, whereas consumer complaint was filed in February, 2011. Thus, Arbitration Petition was filed by the petitioners prior to filing of the consumer complaint. Therefore, two parallel proceedings cannot go on simultaneously. This Commission in Beverly Park Maintenance Services Ltd. Vs. Kashmir Fab Styles Pvt. Ltd., (Revision Petition No.2064 of has observed; 2012 decided on 13.3.2014)

    Now the core question is, whether two parallel proceedings for similar relief can be7. persuaded before two different forums. Learned counsel for the respondent submitted that section 3, Consumer Protection Act enables complaint to file complaint under the Consumer Protection Act in spite of proceedings initiated before the arbitrator for similar relief. I do not agree with the submission of learned counsel for the respondent because two proceedings for similar relief cannot run simultaneously in two forums. This Commission in I (1994) CPJ 1 (NC), Hanuman Prasad vs. The New India Assurance Co. Ltd. held that when a case is pending in a court in which full evidence is to be recorded the Forums constituted under the Consumer Protection Act, 1986 should not entertain the complaint with respect to the same cause of action.

    8 . Respondent is entitled to prove his claim before the arbitrator by leading evidence, whereas proceedings before the State Commission were to be disposed summarily. Once respondent participated in proceedings before the arbitrator for the same relief, proceedings for similar relief could not have been initiated before the State Commission and the State Commission committed error in holding that both proceedings may go simultaneously. The words appearing in S.3 C.P. Act enables complainant toin addition file complaint before Consumer Fora also if not filed before other forum.

    11. Therefore, we do not find any infirmity or ambiguity in the impugned order. Thus, present petition is nothing but gross abuse of process of law and same is required to be dismissed with cost. Accordingly, present revision petition stand dismissed with cost of Rs.5,000/- (Rupees five thousand only).

    12 Petitioners are directed to deposit the cost by way of demand draft in the name of. Consumer Legal Aid Account of this Commission within four weeks from today.

    13. In case, petitioners fail to deposit the aforesaid amount within the prescribed period, then it shall also be liable to pay interest @ 9% p.a. till realization.

    14. List for compliance on 11.12.2015 at 2 p.m. ......................J

    V.B. GUPTA PRESIDING MEMBER ...................... PREM NARAIN MEMBER

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    T. SRINIVAS & ANR. v. M/S. SRIJA CONSTRUCTION
    (Nov 19, 2015)