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Smart Summary

Factual and Procedural Background

Plaintiff-Appellee L. Glen Riley purchased a new 1969 Lincoln Mark III from a Florida dealer for $8,476.00, accompanied by a Ford "New Vehicle Warranty." Shortly after purchase, Riley experienced multiple defects and took the car to Robinson Brothers, an Alabama Ford dealer, for repairs. Despite attempts, the defects were not corrected, and additional malfunctions developed. Riley wrote to Ford detailing his complaints and requested proper repair supervision. Ford sent a Technical Service Representative who agreed the car was defective but Riley refused to leave the car again with Robinson Brothers and brought suit against Ford for breach of warranty and negligent repair.

The negligence claim depended on whether Robinson Brothers acted as Ford's agent. The contract between Ford and Robinson Brothers explicitly denied any agency relationship, and Ford had no ownership or supervisory control over the dealership. However, Robinson Brothers participated in Ford training and sold Ford vehicles. The district court withdrew the agency question from the jury, ruling that Robinson Brothers acted as Ford's agent. The jury awarded $30,000 in damages to Riley. Ford appealed, arguing error in removing the agency issue from the jury and that the damages were excessive as a matter of law.

Legal Issues Presented

  1. Whether the district court erred by removing the agency question—whether Robinson Brothers acted as Ford's agent—from the jury's consideration.
  2. Whether the $30,000 damages award was excessive as a matter of law under the applicable warranty and negligence principles.

Arguments of the Parties

Appellant's Arguments (Ford Motor Company)

  • The district court erred in withdrawing the question of agency from the jury because the evidence was conflicting and the contract expressly denied agency.
  • The damages award was excessive because under the warranty, recovery should have been limited to the cost of repairing or replacing defective parts and certain compensatory damages under negligence.
  • Alternatively, even assuming the jury could award broader damages, there was no evidentiary basis supporting the $30,000 verdict.

Appellee's Arguments (L. Glen Riley)

  • The agency relationship existed as a matter of fact because Robinson Brothers acted on behalf of Ford in repairing the car and warranted the vehicle.
  • The warranty limitation on remedies failed of its essential purpose because the defects persisted despite repeated repair attempts, entitling plaintiff to broader damages.
  • The jury's damages award reflected the substantial loss of value and inconvenience suffered, justifying the amount.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Bank of Montgomery v. Plannett's Adm'r, 37 Ala. 222 (1861) The question of agency is a matter of fact for the jury to decide under court instructions. The court held that removing the agency issue from the jury was reversible error because Alabama law requires agency to be determined by the jury.
Sloss-Sheffield Steel Iron Co. v. Watson, 239 Ala. 416, 194 So. 887 (1940) Supports the principle that agency is a factual question for the jury. Referenced to confirm the agency issue must be submitted to the jury.
Wunderlich v. Southern Constr. Co., 27 Ala. App. 458, 174 So. 317 (1937) Agency is a jury question under Alabama law. Reinforces the requirement that agency be resolved by the jury.
American Can Co. v. Horlamus Corp., 341 F.2d 730 (5th Cir. 1955) Agency issues under diversity jurisdiction and Alabama law. Supports the procedural handling of agency questions in diversity cases.
Gizzi v. Texaco, Inc., 437 F.2d 308 (3rd Cir. 1971) Apparent authority of agent to bind principal is a jury question. Used to illustrate that removal of agency issues from jury is improper.
Tiger Motor Co. v. McMurtry, 284 Ala. 283, 224 So.2d 638 (1969) Contractual limitation of remedies can fail of essential purpose, permitting broader damages. The court applied this principle to evaluate whether Ford's warranty limitation was effective.
General Motors Corp. v. Earnest, 279 Ala. 299, 184 So.2d 811 (1966) Limitations on warranty remedies and when they fail of essential purpose. Used to support the jury's implicit finding that the warranty limitation failed its essential purpose.
S.D. Winn Cigar Co. v. Wilson, 36 Ala. App. 466, 48 So.2d 64 A verdict unsupported by evidence and contrary to court instructions cannot stand. The court cited this precedent to justify reversal of the excessive damages verdict.
Stetson v. Stindt, 279 F. 209 (3rd Cir. 1922) Same as above; verdict must be supported by evidence and consistent with instructions. Reinforces that the excessive damages verdict was legally unsupportable.
Erie Railroad Co. v. Tompkins, 304 U.S. 64, 58 S.Ct. 817, 82 L.Ed. 1188 (1938) Federal courts sitting in diversity apply state substantive law. The court applied Alabama substantive law to the issues presented.

Court's Reasoning and Analysis

The court first addressed the agency issue. Under Alabama law, agency is a factual issue for the jury. The district court erred by removing this question from the jury and ruling that Robinson Brothers acted as Ford's agent despite conflicting evidence and an explicit contract denial of agency. This constituted reversible error.

Turning to damages, the court analyzed the warranty terms and applicable Alabama statutory law (Code of Alabama §§ 2-316 and 2-719). While the warranty limited remedies to repair or replacement of defective parts, Alabama law permits broader recovery if such limitations fail of their essential purpose. The jury was properly instructed to determine whether Ford breached the warranty and failed to repair after a reasonable opportunity.

The jury's implicit finding that the warranty limitation failed was supported by evidence of persistent defects and unsuccessful repairs. However, the $30,000 damages award was excessive and unsupported by evidence. The proper measure of damages under Alabama law is the difference in value between the warranted and actual condition of the automobile at delivery, plus incidental damages such as substitute transportation costs.

Since the purchase price was $8,476 and substitute transportation costs were approximately $430, the total recoverable damages could not exceed roughly $8,906. The court found no evidence justifying the $30,000 award, which violated the court’s damage instructions and was therefore legally unsupportable.

Holding and Implications

The court REVERSED the district court's judgment and REMANDED the case for a new trial.

The direct effect is that the plaintiff's recovery is limited to the proper measure of damages consistent with warranty and negligence law, and the agency question must be submitted to the jury. No new legal precedent was established; rather, the court reaffirmed established Alabama law regarding agency as a jury question and the limits of damages under warranty law.

L. Glen RILEY, Plaintiff-Appellee, v. FORD MOTOR COMPANY, Defendant-Appellant.

ALDISERT, Circuit Judge:

A jury awarded the purchaser of a 1969 Lincoln Mark III automobile $30,000 in damages against Ford Motor Company for breach of warranty and negligent repair of certain defects. Appellant Ford insists that the district court erred in withdrawing from the jury the question whether the dealer acted as its agent, and argues that the damages were excessive as a matter of law. Having concluded that both contentions are correct, we must reverse and remand the cause for a new trial.

Appellee purchased his new automobile from a Florida dealer at a cost of $8,476.00, and Ford issued a self-styled "New Vehicle Warranty." Shortly thereafter he took the car to Robinson Brothers, an Alabama Ford dealer, for repair of a window and removal of a noise in the rear end. According to Riley these defects were not corrected. At trial he testified that in the weeks following the requested repairs, and before the car was returned to Robinson Brothers for further repairs, these additional malfunctions developed: air conditioning did not work, speed control did not function, power seats became inoperative, the radio aerial functioned spasmodically, the rear seat did not fit, headlight panels were not synchronized, the cigarette lighter was missing, windshield wipers were defective, engine knocked upon acceleration, the transmission did not function properly, gear shift lever would not function, and the left door would not close properly.

[Ford warrants] to the first retail purchaser only of a 1969 North American Ford-built passenger car that the Selling Dealer, at his place of business, and using new Ford parts or Ford authorized remanufactured parts, will repair or replace, free of charge * * * any of the following parts that are found to be defective in factory material or workmanship in normal use and service * * * within a period of:
12 months from the date of the original retail delivery or 12,000 miles of operation, whichever occurs first, with respect to all parts (except tires and tubes); 5 years from the date of original retail delivery or 50,000 miles of operation, whichever occurs first, with respect to the engine block and head, internal engine parts, water pump, intake manifold, transmission case, internal joints, rear axle, and differential.
The warranty further recited:
Ford assumes no responsibility for the loss of use of the vehicle, loss of time, inconvenience or other consequential expense. This warranty is expressly IN LIEU OF any other express or implied warranty, condition, or guarantee on the vehicle or any part thereof, including any implied WARRANTY OF MERCHANTABILITY OR FITNESS, and of any other obligation on the part of Ford or the Selling Dealer.


Dissatisfied with the car's condition, appellee wrote to Ford setting forth in detail his complaints, and requesting Ford "to direct me to a dealer employing trained service personnel, or furnish me with someone capable of overseeing service personnel available in order to insure that the defects in my automobile are properly corrected in an expert and dependable manner." Ford dispatched a Technical Service Representative who road tested the automobile, agreed that it was not functioning properly, and offered to take it to Robinson Brothers where he would personally supervise its repair. The owner believed he had a better idea. Refusing to again leave his car with Robinson's, he brought this action against Ford seeking recovery on two theories: breach of warranty and negligent repair.

Because the negligence count is predicated on the alleged negligence of Robinson Brothers, recovery against Ford depends on a showing that the dealer was, in fact, an agent of the manufacturer. The evidence on this issue was conflicting. The contract between Ford and Robinson Brothers provided:

This agreement does not, in any way, create a relationship of principal and agent between the company and the dealer and under no circumstances shall the dealer be considered to be the agent of the company. The dealer shall not act or attempt to act or represent himself directly or by implication as agent of the company or in any manner assume or create or attempt to assume or create any obligation on behalf of or in the name of the company.

Furthermore, Ford owned no stock in the dealership, paid no portion of its employees' salaries, paid no rental for the building it occupied, and had no employees stationed there for supervision or control. It is undisputed, however, that Robinson Brothers sent its mechanics to Ford's training school, received "factory campaign notices" relating to particular problems with certain models, and sold Lincoln-Mercury automobiles manufactured by Ford.

During the re-direct examination of William H. Robinson, the court interrupted testimony regarding the agency issue:

I can't help what is in that contract. If Lincoln sells a car and says we warrant it, I don't care what is in the contract. They are acting for Ford Motor Company.

In this diversity action, we are referred to Alabama law for the relevant substantive law principles which will govern this case. Erie Railroad Co. v. Tompkins, 304 U.S. 64, 58 S.Ct. 817, 82 L.Ed. 1188 (1938). It has long been the law of Alabama that "the question of agency is a matter of fact, which it is the province of the jury to determine upon, under the instructions of the court." Bank of Montgomery v. Plannett's Adm'r, 37 Ala. 222 (1861). See Sloss-Sheffield Steel Iron Co. v. Watson, 239 Ala. 416, 194 So. 887 (1940); Wunderlich v. Southern Constr. Co., 27 Ala. App. 458, 174 So. 317 (1937). Cf. American Can Co. v. Horlamus Corp., 341 F.2d 730 (5 Cir. 1955). That the district court, by its statement, "[t]hey are acting for Ford Motor Company," effectively removed the issue of agency from the jury is clear. It is equally evident that this amounted to reversible trial error.

See also Gizzi v. Texaco, Inc., 437 F.2d 308 (3 Cir., Jan. 20, 1971), a diversity case governed by New Jersey law, in which the Third Circuit reversed the district court on the ground that the question of apparent authority of the agent to bind the principal was for the jury.

Ford's requested charge number 18 was refused.

The Court charges the jury that unless the plaintiff has established to your reasonable satisfaction, by a preponderance of the evidence, that at the time Robinson Brothers Lincoln Mercury attempted to repair the plaintiff's automobile it was the agent of the defendant, Ford Motor Company, then you cannot return a verdict against the defendant predicated on any negligence on the part of Robinson Brothers Lincoln Mercury in failing to repair the plaintiff's automobile.

We turn now to the argument that the award of damages was excessive as a matter of law. Ford offers two theories in support of this contention: (1) any recovery should have been limited, under the warranty, see note 1, supra, to "the cost of repairing or replacing any part or parts of the plaintiff's automobile that were defective," and, under the negligence count, to "certain other compensatory damages"; (2) assuming that the district court's charge permitting greater recovery was correct, there was no evidence to justify the jury's verdict of $30,000.

Title 7A Code of Alabama § 2-316(2) permits a seller to "exclude or modify" the common law warranties of merchantability and fitness, and provides in subsection (4) that "[r]emedies for breach of warranty can be limited in accordance with the provisions of this article." Section 2-719 deals specifically with contractual modification or limitation of remedies. It states in subsection (1)(a) that an agreement may limit "the buyer's remedies * * * to repair and replacement of non-conforming parts." It further provides, however, in subsection (2) that "[w]here circumstances cause an exclusive or limited remedy to fail of its essential purpose, remedy may be had as provided in this title." The Official Comment to this section declares:

(2) Subject to subsection (3), to exclude or modify the implied warranty of merchantability or any part of it the language must mention merchantability and in case of a writing must be conspicuous, and to exclude or modify any implied warranty of fitness the exclusion must be in writing and conspicuous.

[I]t is of the very essence of a sales contract that at least minimum adequate remedies be available. If the parties intend to conclude a contract for sale within the Article they must accept the legal consequences that there be at least a fair quantum of remedy for breach of the obligations or duties outlined in the contract * *. [U]nder subsection (2), where an apparently fair and reasonable clause because of circumstances fails in its purpose or operates to deprive either party of the substantial value of the bargain, it must give way to the general remedy provisions of this Article.
See Tiger Motor Co. v. McMurtry, 284 Ala. 283, 224 So.2d 638 (1969); General Motors Corp. v. Earnest, 279 Ala. 299, 184 So.2d 811 (1966).

The question whether the remedy provided in Ford's warranty did "fail of its essential purpose" was presented to jury in somewhat different terms. The district court charged that it was for the jury to decide whether "the defendant, Ford Motor Company, has breached its warranty and [whether] they were given a reasonable opportunity to repair it, and they didn't." That the jury refused to give effect to the limitation of remedy contained in the warranty is manifest in light of the size of the verdict it returned. Under the facts of this case, we are unable to conclude that the jury was unjustified in its implicit finding that the warranty operated to deprive the purchaser "of the substantial value of the bargain."

We can agree with the appellee's contention that at some point after the purchase of a new automobile, the same should be put in good running condition, that is, the seller does not have an unlimited time for the performance of the obligation to replace and repair parts. * * * This is not more than saying that at some point in time, it must become obvious to all people that a particular vehicle simply cannot be repaired or parts replaced so that the same is made free from defect.

General Motors Corp. v. Earnest, supra, 279 Ala. at 302, 184 So.2d at 814.

At the same time, however, we cannot validate the jury's award of $30,000. The district court correctly instructed as to the measure of damages:

Now, I charge you that if you find that the defendant, Ford Motor Company, has breached its warranty and that they were given a reasonable opportunity to repair it, and they didn't then the proper measure of damages for breach of warranty is this: the difference in the value of the automobile as it was represented and warranted to be and the value it really was at the time of its delivery.
The measure of damages may also include any incidental damage, as you may think is proper, such as any expenses, reasonably incurred, in acquiring any substitute means of transportation during such reasonable time as it would take to repair the defects in the automobile.

This was consistent with the directive of 7A Code of Alabama § 2-714:

(1) Where the buyer has accepted goods * * * he may recover as damages for any non-conformity of tender the loss resulting in the ordinary course of events from the seller's breach as determined in any manner which is reasonable.
(2) The measure of damages for breach of warranty is the difference at the time and place of acceptance between the value of the goods accepted and the value they would have had if they had been as warranted, unless special circumstances show proximate damages of a different amount * *.
(3) In a proper case any incidental and consequential damages under the next section may also be recovered. [See section 2-715.]

Under this standard, the jury's award here was clearly excessive.

The purchase price of the automobile was $8,476. In response to questions propounded by the trial court, plaintiff declared that the car "hasn't been worth anything to me." Even accepting this testimony as sufficient to establish that the automobile was worthless at the time of delivery, "the difference in the value of the automobile as it was represented and warranted to be and the value it was at the time of delivery" could not have exceeded the price of $8,476. Adding to this the reasonably incurred cost of a substitute means of transportation, which, at the most, amounted to $430.43, plaintiff's total recovery would have been limited to $8,906.43.

Recovery under the terms of the warranty would have been limited to approximately $896.00, the cost of repairs, including parts and labor. Additional recovery under the negligence count for substitute transportation would have increased the total to $1,326.43.

We agree that that $30,000 jury verdict was not supported by the evidence. The court erred in entering judgment upon it. S.D. Winn Cigar Co. v. Wilson, 36 Ala. App. 466, 48 So.2d 64, citing Stetson v. Stindt, 279 F. 209, 211 (3 Cir. 1922): "[A] verdict * * * which is perverse and directly violative of the charge of the court and is wholly without evidence to support it, cannot stand. * * *"

Reversed and remanded for a new trial.

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RILEY v. FORD MOTOR COMPANY
(Apr 22, 1971)