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Advocates
- Mr David Watkinson (instructed by Hereward and Foster LLP) appeared on behalf of the Appellant.
- Mr D Gibson-Lee (instructed by Abbey and Nat Solicitors) appeared on behalf of the Respondent.
Judges
- LORD JUSTICE ETHERTON
- LORD JUSTICE LEWISON
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Ayannuga v. Swindells
Smart Summary
Factual and Procedural Background
This is an appeal from an order made by Deputy District Judge Walder in the Woolwich County Court on 15 March 2012. The appeal concerns the dismissal of the appellant's counterclaim for relief from breach of section 213 of the Housing Act 2004 ("the 2004 Act") relating to tenancy deposits. The respondent let a property to the appellant under an assured shorthold tenancy agreement dated 6 September 2010, with a deposit paid to an authorised custodial tenancy deposit scheme. The respondent initiated possession proceedings due to rent arrears. The appellant counterclaimed, alleging breaches of the deposit protection requirements under the 2004 Act, including failure to provide prescribed information about the deposit. After a multi-track trial, the Deputy District Judge found the respondent had substantially complied with the information requirements, dismissing the counterclaim. The appellant was granted permission to appeal that decision.
Legal Issues Presented
- Whether the respondent complied with the obligation under section 213(5) and (6) of the Housing Act 2004 to provide prescribed information about the tenancy deposit scheme to the tenant.
- Whether the failure to provide certain prescribed information, specifically under paragraphs 2(1)(c) to (f) of the Housing (Tenancy Deposits) (Prescribed Information) Order 2007 ("the Housing Order"), amounted to a breach warranting relief under section 214 of the 2004 Act.
- The proper test for determining substantial compliance with the statutory information requirements.
Arguments of the Parties
Appellant's Arguments
- There was a failure to comply with paragraphs 2(1)(c), (d), (e), and (f) of the Housing Order, which prescribe specific information about the tenancy deposit scheme procedures.
- The Tenancy Agreement and the Additional Information Document did not adequately provide the procedural information required by the Housing Order, as they assumed the deposit was held by the landlord or agent rather than a custodial scheme administrator.
- The statutory obligation requires the landlord to provide the prescribed information, and it is insufficient to suggest the tenant could obtain it independently.
- The information omitted is of real importance to the tenant, relating to the circumstances for deposit repayment and dispute resolution mechanisms.
Respondent's Arguments
- Accepted some failure to comply with certain paragraphs of the Housing Order but contended that the omissions related only to procedural points causing no real prejudice to the appellant.
- Argued that the Tenancy Agreement and Additional Information Document sufficiently addressed the procedures for return of the deposit and outstanding claims.
- Emphasised that the appellant was represented by counsel and could have easily ascertained further information by contacting the scheme administrator or the landlord's agent.
- Submitted that the Deputy District Judge was entitled to find substantial compliance given the circumstances, including the respondent's lack of representation and the appellant's knowledge of the scheme.
Table of Precedents Cited
| Precedent |
Rule or Principle Cited For |
Application by the Court |
| Ravenseft Properties Limited v Hall [2001] EWCA Civ 2034 |
Substantial compliance with prescribed form or information is a question of fact and degree, requiring comparison of prescribed and actual information in light of statutory purpose. |
The court applied this test to determine whether the information provided by the respondent was substantially to the same effect as required by the Housing Order. |
| Vision Enterprises Ltd v Tiensia [2010] EWCA Civ 1224 |
Clarified that the Housing Order prescribes what information must be provided under section 213 of the 2004 Act, even though it does not prescribe a specific form. |
Referenced to establish the nature of prescribed information requirements under the Housing Order. |
| Suurpere v Nice [2011] EWHC 2003 |
Emphasised the equal importance of a landlord's obligation to provide prescribed information alongside safeguarding the deposit. |
Used to support the view that the prescribed information is detailed, specific, and vital for tenants to understand the scheme and their rights. |
| Kahlon v Isherwood [2011] EWCA Civ 602 |
Confirmed that failure to provide prescribed information cannot be excused by tenant's prior knowledge. |
Applied to reject the respondent's argument that tenant's ability to obtain information independently validates the omission. |
| Manel v Memon |
Establishes that omission of prescribed information integral to the substance of a notice cannot be excused by tenant's knowledge. |
Referenced to reinforce the importance of providing all prescribed information regardless of tenant's awareness. |
Court's Reasoning and Analysis
The court analysed the statutory framework under the Housing Act 2004 and the Housing Order, focusing on the landlord's obligation to provide prescribed information about the tenancy deposit scheme within 14 days of receipt of the deposit. It accepted the test of substantial compliance as a question of fact and degree, guided by the purpose of safeguarding deposits and facilitating dispute resolution.
The court found that the respondent failed to provide the information required under paragraphs 2(1)(c) to (f) of the Housing Order, which relate to the scheme's procedural rules for deposit repayment and dispute resolution. The Tenancy Agreement and Additional Information Document did not address these procedural details because they assumed the deposit was held by the landlord or agent rather than the custodial scheme administrator.
The court rejected the respondent's argument that the tenant's ability to obtain the information independently satisfied the statutory requirement, emphasising that the landlord must provide the information. The court also disagreed with the suggestion that the omitted information was merely procedural and of lesser importance, highlighting that these provisions are substantive and central to the statutory purpose.
Applying the principles from Ravenseft Properties Limited v Hall, the court concluded that the respondent did not substantially comply with the statutory information requirements. The court further noted the context of the respondent’s impecunious circumstances but found that the Deputy District Judge’s conclusion was outside a proper exercise of judicial evaluation.
Holding and Implications
Appeal Allowed.
The court varied the Deputy District Judge's order by requiring the respondent to repay the deposit of £950 to the appellant within 14 days pursuant to section 214(3) of the Housing Act 2004, and to pay a sum equal to three times the deposit (£2,850) within 14 days pursuant to section 214(4) of the 2004 Act. The decision underscores the strict obligation on landlords to provide all prescribed information about tenancy deposit schemes and confirms that failure to do so, even if some information is known or accessible to tenants, constitutes a breach warranting statutory penalties. No new precedent was established beyond the application of existing principles on substantial compliance and the importance of prescribed information under the Housing Act 2004.
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