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Smart Summary

Factual and Procedural Background

The applicant, Real Resourcing Limited, is a company incorporated in the United Kingdom and described as a UK tax resident and a subsidiary of S‑Three Group Plc. The application concerns two types of services that the applicant proposed to provide in relation to India: (i) recruitment services, whereby the applicant would place a candidate with an Indian company and receive payment from the Indian company; and (ii) referral services, whereby the applicant would refer potential Indian clients and candidates to an India‑based third party recruitment company and receive a referral fee from that Indian company.

The applicant's principal contention is that receipts for these services are not chargeable to tax in India because it does not have a permanent establishment (PE) in India and, under the India‑UK Double Taxation Avoidance Agreement (DTAA), the provision for "fees for technical services" (FTS) does not apply. Consequently, the applicant submitted that Indian clients are not required to withhold tax at source under section 195 of the Income‑tax Act, 1961.

The matter was admitted for consideration on the specific question whether payments to the applicant for the proposed recruitment and referral services are liable to tax withholding under section 195 read with the India‑UK DTAA.

The designated Commissioner filed comments asserting that the applicant had not provided full facts to establish the absence of a PE in India. The Commissioner also contended that sub‑paragraphs (a) and (c) of Art. 13.4 (defining FTS) applied because the applicant's database and provision of candidate information amounted to consultancy services that "make available" experience and skill.

The applicant supplied additional information (dated 23 November 2009) clarifying the referral arrangement: the applicant would make referrals of potential Indian clients and candidates to an India‑based recruitment company, would be paid a referral fee by that Indian company, and the India‑based recruitment company would engage with Indian clients and obtain recruitment fees from those clients.

The Commissioner further noted internet information indicating an office address for Real Resourcing Ltd at Nehru Place, New Delhi and treated this as indicative of a PE. The applicant replied that the Delhi address is a "virtual office" (rented address/telephone) with no physical office space or business presence in India.

Legal Issues Presented

  1. Whether the payments received by Real Resourcing Limited for proposed recruitment services and referral services from Indian clients are liable to tax withholding under section 195 of the Income‑tax Act, 1961 read with the India‑UK Double Taxation Avoidance Agreement (DTAA).

Arguments of the Parties

Applicant's Arguments

  • The applicant is a UK resident company and has no permanent establishment in India (no physical presence or business place in India).
  • Payments for the proposed recruitment and referral services are not taxable in India because the FTS provision of the India‑UK DTAA is not attracted.
  • Accordingly, Indian clients are not obliged to withhold tax at source under section 195 when making payments to the applicant.
  • In respect of referral services, the applicant explained it would only refer potential clients/candidates to the Indian recruitment company and receive a referral fee; the India‑based company would perform the recruitment and collect recruitment fees from its clients.
  • The applicant relied on a prior ruling of the Authority in Cushman & Wakefield Ltd. as supporting precedent.

Commissioner's Arguments

  • The applicant has not furnished full facts to establish that it lacks a permanent establishment in India, particularly given an apparent office address in New Delhi.
  • The Commissioner contended that the applicant's database and the provision of candidate information amount to consultancy services and fall within sub‑paragraphs (a) and (c) of Article 13.4 of the DTAA (i.e., FTS), because they make available experience, skill or know‑how.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Cushman & Wakefield Ltd. (ruling of this Authority) Interpretation of "make available" in the context of fees for technical/consultancy services — referral fees do not constitute FTS where no technical know‑how is transmitted or made available to the recipient. The court applied the same reasoning and held that the referral fees payable to Real Resourcing Ltd. are not FTS because no expertise, know‑how or technical knowledge is "made available" to the Indian recipient merely by referral activity; this supports treating referral fees as not taxable under the FTS rubric.
Anapharm Inc. (ruling of this Authority) Interpretation of the phrase "make available" in Article 13.4 — used to delimit the scope of FTS. The court relied on prior interpretations (including Anapharm Inc.) to conclude that "make available" requires enabling the recipient to apply technology/know‑how; therefore the applicant's database/referral activity does not satisfy that test.
Intertek Testing (ruling of this Authority) Interpretation of "make available" and the narrower scope of services that qualify as FTS. The court referenced Intertek Testing among prior rulings to support the conclusion that the referral/database services do not amount to making technical knowledge or know‑how available to the Indian company.

Court's Reasoning and Analysis

The court's analysis proceeded in two main parts: (A) whether the payments fall within the DTAA definition of "fees for technical services" (Article 13, paragraph 4) or as royalty (paragraph 3(a)); and (B) if not, whether the receipts are taxable as business profits attributable to a permanent establishment under Article 7.

(A) Application of Article 13 (FTS and Royalty)

  • The court closely examined Article 13.4's text, which defines "fees for technical services" to include payments for technical or consultancy services that (a) are ancillary and subsidiary to the application/enjoyment of the rights/information defined in paragraph 3(a) (royalties), (b) are ancillary/subsidiary to enjoyment of property in paragraph 3(b), or (c) make available technical knowledge, experience, skill, know‑how or processes, or consist of development/transfer of technical plans/designs.
  • The Commissioner had attempted to classify the applicant's income under sub‑paragraphs (a) and (c). The court rejected that approach for paragraph 3(a) (royalty): the activities here—collecting and analysing candidate data and creating a database—do not amount to payments "for the use of, or the right to use" copyright/patents/processes or for information concerning industrial, commercial or scientific experience as contemplated by paragraph 3(a).
  • On sub‑paragraph (c) ("make available"), the court concluded that the referral/database activity does not make technical knowledge, experience, skill or know‑how available to the Indian recruiting agencies. The court emphasized the narrower interpretation of "make available" — it requires enabling the recipient to apply the technology or know‑how so transferred. Mere provision of candidate information or facilitating access to a database does not transmit the requisite technical information or render durable know‑how to the recipient.
  • The court relied on its own prior rulings (Cushman & Wakefield, Anapharm Inc., Intertek Testing) and the explanatory text (including an approving reference to a Memorandum of Understanding to the US‑India Treaty) interpreting "make available" narrowly, rejecting an expansive view that would convert ordinary referral or information services into FTS or royalties.

(B) Permanent Establishment and Business Profits (Article 7 and Article 5)

  • Having found that the receipts are not royalties or FTS, the court considered whether the income could be taxed in India as business profits under Article 7 — which requires a business activity carried on through a PE in India.
  • Article 5 (definition of PE) was applied to the facts as stated by the applicant. The court accepted the applicant's account that it had no physical office or business place in India, describing the Delhi address as a "virtual office" used for contact and minor routine work only.
  • The court held that mere referral of potential Indian candidates to an Indian recruitment company, without any commitment to recruit and without more, does not of itself create a PE (no fixed place of business and no dependent agent activity were shown on the facts provided).
  • The court noted, however, that if the applicant later began to extend referral services in a way that changed the factual matrix (e.g., an actual role played by the Delhi address), the applicant was to notify the Commissioner so inquiries could be made; the Department would be entitled to examine the factual position at that time.
  • Subject to that caveat, the court applied the legal position developed in Cushman & Wakefield and concluded that the referral fee receipts cannot be taxed as business profits in India under the Treaty.

Finally, the court limited its ruling to the referral services only. It expressly declined to rule on the proposed recruitment services because the applicant had not furnished sufficient details or described the exact modalities of operation for that category of services.

Holding and Implications

Holding: The Authority held that, on the facts presented and subject to the qualifications noted, the receipts in the nature of referral fees from the India‑based recruitment company to Real Resourcing Limited are not taxable in India as royalties or as fees for technical services under the India‑UK DTAA and, consequently, are not subject to Indian tax withholding under section 195 by virtue of those characterisations. The court further held that, on the facts stated (including the applicant's representation of no physical office/PE in India), the referral activity does not give rise to a permanent establishment in India; therefore such receipts are not taxable as business profits under Article 7 of the Treaty.

Implications:

  • Direct consequence for the parties: Indian payments characterized as referral fees to Real Resourcing Ltd (as described) are not liable to withholding under section 195 and are not taxable in India on the basis presented.
  • The ruling is expressly limited to referral services; the Authority declined to rule on recruitment services because of inadequate factual detail, so no conclusion was reached on that category.
  • The Department remains entitled to examine and reassess the position if the applicant changes its factual posture (for example, establishes a non‑virtual office or otherwise creates a PE in India), and the applicant was asked to notify the Commissioner if and when the factual situation changes.
  • No broader or novel legal precedent beyond applying existing Authority rulings was proclaimed by the opinion; the decision applies the Authority's prior interpretations (Cushman & Wakefield, Anapharm Inc., Intertek Testing) and does not purport to establish a new principle beyond those applications.

The court answered the question posed in the admission stage in the manner indicated above (see para. 13 and para. 15 of the opinion). The court declined to rule on recruitment services for lack of sufficient detail.

    Real Resourcing Limited v. Dit

    1. The applicant-Real Resourcing Limited is a Company incorporated in United Kingdom and is said to be a tax-resident of UK. It is a subsidiary of S-Three Group Plc. In the application originally filed, the nature of services to be provided by the applicant in India are stated to be two-fold; (i) recruitment services where the applicant would place a candidate with an Indian company and receives payment for providing such service from the Indian company; (ii) referral services where the applicant would refer potential Indian clients to a third party based in India (likely to be another Indian-based recruitment agency) for which the payment will be received by applicant from the third party in India.

    2. Broadly, it is the contention of the applicant that the payments received in respect of these services are not chargeable to tax in India as it has no permanent establishment in India and moreover, as per the India-UK Tax treaty (DTAA), the provision relating to ‘fees for technical services’ is not attracted. Therefore, it is submitted that while making payments to the applicant, the Indian clients are not obliged under law to withhold the tax at source.

    3. The following question has been framed for consideration at the time of admitting the application:

    Whether the payments received by the applicant for the proposed recruitment services and referral services from the Indian clients is liable to tax withholding under section 195 of the Income-tax Act, 1961 read with Double Taxation Avoidance Agreement between India and UK?

    4. In the comments submitted by the designated Commissioner, it is pointed out that the applicant has not furnished full facts to establish that it has no permanent establishment in India while being engaged in recruitment related activities. Further, a stand has been taken that sub-Art. 4(a) of Art. 13 dealing with fees for technical services is attracted as the data-base maintained by the applicant for providing informations of suitable candidates for recruitment is a consultancy service and the applicant is making available the experience and skill of the candidates who seek recruitment.

    5. The applicant has not chosen to avail of the opportunity of personal hearing. However, the applicant in its communication dated 23 November, 2009 gave more information regarding the referral services. It has been stated as follows:

    “Real Resourcing Ltd will be rendering services to an Indian based recruitment company. These services will include making referrals of potential Indian clients and Indian candidates to the Indian based recruitment company for which Real Resourcing will be paid a referral fee by the Indian based recruitment company.

    The Indian based recruitment company will be providing the recruitment services to the Indian clients and placing the candidates with the clients. The Indian based recruitment company will get a fee for recruitment services from its Indian clients which were referred to the Indian based recruitment company by Real Resourcing.”

    6. The applicant has relied on the ruling of this Authority in Cushman & Wakefield Ltd.

    7. In response to the additional information furnished by the applicant, the Commissioner has stated that as per the information downloaded from the internet, it appears that Real Resourcing Ltd is having an office at Nehru Place, New Delhi which is indicative of the presence of the permanent establishment of the applicant in India. In reply thereto, the applicant has stated as follows:

    “We do have an address in New Delhi but this is basically a virtual office i.e, we rent the use of the address and telephone numbers but we do not have actual office space. Real Resourcing Ltd does not have any kind of physical presence in India and therefore we confirm there is no PE in India”.

    8. Under Art. 13.2 of the DTAA, royalties and fees for technical services may be taxed in the contracting state in which they arise and according to the law of that state and if the beneficial owner is a resident of the other contracting state the tax rate shall not exceed the specified limits. Paragraph 4 of Art. 13 defines ‘fees for technical services’. It says:

    “4. For the purposes of paragraph 2 of this Article, and subject to paragraph 5, of this Article, the term “fees for technical services” means payments of any kind of any person in consideration for the rendering of any technical or consultancy services (including the provision of services of a technical or other personnel) which:

    (a) are ancillary and subsidiary to the application or enjoyment of the right, property or information for which a payment described in paragraph 3(a) of this article is received; or

    (b) are ancillary and subsidiary to the enjoyment of the property for which a payment described in paragraph 3(b) of this Article is received; or

    (c) make available technical knowledge, experience, skill know-how or processes, or consist of the development and transfer of a technical plan or technical design.”.

    9. Though the Commissioner, in his comments has attempted to bring the income in question within the scope of cl.(a) & (c) of Art. 13.4, we do not think that they have any application. The contention that the applicant will be rendering consultancy services which are ancillary and subsidiary to the application of a right or information of the nature described in Paragraph 3(a) of Art. 13 is untenable. The said paragraph contains the definition of royalty. It reads:

    “payments of any kind received as a consideration for the use of, or the right to use, any copyright of a literary, artistic or scientific work, any patent, trademark, design or model, plant, secret formula or process or for information concerning industrial, commercial or scientific experience.”

    10. Collecting data and analyzing it and making a data base for providing information on suitable candidates for recruitment, even if they are in the nature of consultancy services, cannot be considered to be ancillary and subsidiary to the enjoyment/application of the right or information referred to in paragraph 3(a). Moreover, by giving access to the data base, it cannot be said that the information concerning industrial, commercial or scientific experience will be transmitted by the applicant to the recruiting agencies. If the contention of Revenue is accepted, it would amount to unwarranted expansion of the terms FTS and Royalties. Consideration for providing information concerning industrial, commercial or scientific experience basically involves the sharing of technical know-how and experience which is not the case here. Secondly, it would be far-fetched to suggest that the ingredient of ‘making available’ technical knowledge, experience, skill, know-how or process is involved in this case. Taking steps to make available the experience and skill of candidates available for recruitment does not at all fall within the ambit of making available the technical knowledge and experience of the service provider. The expression ‘make available’ has been interpreted in a number of rulings of this Authority viz. Anapharm Inc, Intertek Testing etc. The test applied in the MOU to the US-India Tax Treaty concerning FTS has been approvingly referred to. The relevant paragraph of the MOU clarifies the position thus:

    “This category is narrower than the category described in paragraph 4(a) because it excludes any service that does not make technology available to the person acquiring the service. Generally speaking, technology will be considered “made available” when the person acquiring the service is enabled to apply the technology. The fact that the provision of the service may require technical input by the person providing the service does not per se mean that technical knowledge, skills, etc., are made available to the person purchasing the service, within the meaning of paragraph 4(b). Similarly, the use of a product which embodies technology shall not per se be considered to make the technology available.”

    11. We do not think that the criterion envisaged by Art. 13.4(a) of DTAA has been satisfied in the instant case.

    12. The exigiblity of such referral fee in relation to the services rendered in real estate sector was discussed by this Authority in the case of Cushman and Wakefield (supra). Some of the relevant observations are extracted hereunder:

    “Assuming that managerial or consultancy services are involved in the present case, as the applicant has sought benefit of the Treaty we have to see whether such payments are FTS as per article 12(4)(b) of the Treaty, which lays down that services of such managerial, technical or consultancy nature can be FTS only if such services “make available” technical knowledge, experience, skill, know-how or processes, which enables the person obtaining the services to apply the technology contained therein. In the instant case, no expertise, or know-how has been “made available” to CWI by reason of rendering service of the said description. We are of the view that transmission of the technical knowledge, experience, skill, etc., from the person rendering the services to the person utilizing the same is contemplated by the article. Further, some sort of durability or permanency of the result of “rendering of services” is also envisaged which will remain at the disposal of the person utilizing the services. Thus, in the instant case, the “know how” or the technical knowledge or commercial experiences, etc., cannot be said to have been “made available” to the Indian company (CWI) merely by reason of customer referral. Consequently, it emerges that the referral fee paid by the Indian company is not FTS as per the phraseology “make available” used in article 12(4)(b) of the Treaty.”

    13. If the payments received by the applicant are not in the nature of royalty or FTS then, they can be subjected to Indian income tax in terms of Art. 7 of the Tax Treaty only if the income results from a business activity carried on through a permanent establishment situated in India. The term ‘permanent establishment’ (PE) has been defined in Art. 5. On the facts stated by the applicant, it cannot be said that the applicant operates through a permanent establishment in India. Catering to the function of referring the potential Indian candidates to the Indian based recruitment company without creating any commitment to recruit them does not, without anything more, give rise to an inference of PE. For rendering such services, a fixed place of business in India or dependent agent need not necessarily be there. The applicant has clarified that it has really no office or business place in New Delhi and that the address in New Delhi is basically a ‘virtual office’. Evidently, it means that the address and phone number is given so as to serve as a contact point and for some routine work of inconsequential nature. However, as and when the applicant starts extending its referral services to India, the factual position will be notified to the Commissioner herein so that inquiries could be made as to the role if any played by the so-called office in India. At the same time, the Department is bound by the legal position clarified herein and in Cushman and Wakefield. Subject to this observation, we are of the view that the receipts in the nature of referral fee from the Indian based recruitment company cannot be subjected to tax as business profits in view of the provisions of the Treaty.

    14. However, it is made clear that this ruling would only apply to referral services. As regards the proposed recruitment services, no details have been furnished by the applicant as to the exact modalities of operations. In the latest communication of the applicant, reference has been made only to referral services and not a word has been said about the recruitment services, though the Department in its comments did point out that the details were not forthcoming. We, therefore, decline to give any ruling on this aspect.

    15. The question is answered as indicated in para 13 above.

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    Real Resourcing Limited v. Dit
    (Mar 5, 2010)