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Concise Analytical Summary of the Opinion — Lodha, J.

Factual and Procedural Background

This matter arises from two consolidated claim petitions (Motor Accidents Claims Tribunal Cases No. 30 of 1979 and No. 31 of 1979) arising out of an accident on 19.11.1978 at about 11:45 a.m. The vehicle involved was car No. RJZ 6970 owned by Mrs. S.R. Srivastava (claimant in Case No. 31 of 1979) and driven by Gyan Prakash Bhargava (claimant in Case No. 30 of 1979). The car was struck by bus No. RSG 681 owned by the Rajasthan State Road Transport Corporation and allegedly driven rashly and negligently by Baboolal. Gyan Prakash claimed that his right hand was fractured and sought compensation of Rs. 1,18,000/-. Mrs. S.R. Srivastava filed a claim for damage to the car. The two petitions were consolidated and disposed of by a common Tribunal judgment dated 8 July 1981. The Tribunal found the bus driver negligent, awarded Rs. 30,000 to Gyan Prakash with 12% interest if not paid by 8 October 1981 and Rs. 500 costs, and disallowed Mrs. Srivastava’s petition because she had received damages from the insurance company. The present proceedings are appeals arising from the common award.

Legal Issues Presented

  1. Whether the Rajasthan State Road Transport Corporation's bus driver was guilty of rash and negligent driving and thereby liable for the injuries sustained by the claimant.
  2. Whether the claimant (Gyan Prakash) was guilty of contributory negligence by projecting his elbow outside the car window, thereby reducing or negating the Corporation's liability.
  3. What is the correct quantum of compensation for the claimant, including (a) compensation for permanent impairment and loss of strength, (b) treatment expenses, and (c) other heads such as expenses for visitors during treatment.
  4. Whether strict documentary proof (bills/vouchers) is required to substantiate treatment and related expenses for the purpose of awarding compensation.

Arguments of the Parties

Corporation / Appellant (represented by Mr. N.L. Jain)

  • Challenged the Tribunal's finding that the claimant suffered loss of income or incapacity: argued that claimant continued to function as a Bank Manager and there has been no loss of income from the accident.
  • Contended that the Tribunal erred in considering possibilities such as the claimant's inability to play badminton, to drive, or to lift weights as relevant for compensation.
  • Maintained that there was no negligence or rash driving on the part of the bus driver; alternatively, asserted contributory negligence because the claimant allegedly projected his elbow outside the car window and thus exposed himself to risk.

Claimant (represented by Mr. S.C. Srivastava)

  • Argued that the compensation awarded by the Tribunal was grossly inadequate.
  • Specifically submitted that the Tribunal should have awarded Rs. 15,000 for treatment that lasted about two and a half years.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Suraj Narain v. Sneh Lata, 1985 ACJ 580 (Rajasthan) When vehicles cross each other or one tries to overtake, the driver must keep the vehicle at such distance that an impact on passengers of the other vehicle cannot occur; duty to keep safe distance even if a passenger's hand rests on a window. Cited to support the finding that the bus driver (attempting to overtake) had a duty to maintain a safe distance and was therefore negligent; used to reject the contributory negligence contention based on the claimant's hand resting on the window.
Delhi Transport Undertaking v. Krishnawanti, 1972 ACJ 423 (Delhi) Supportive authority for the proposition that drivers must maintain safe distance and can be liable where proximity during crossing/overtaking causes injury to occupants of the other vehicle. Relied upon as supportive precedent to reinforce the court's position that the Corporation's driver was negligent in overtaking and in failing to maintain safe proximity.
Sushma Mitra v. M.P. State Road Transport Corporation, 1974 ACJ 87 (MP) Supportive authority for the same view on drivers' duty of care during overtaking/crossing situations (as above). Used as additional supporting authority for the negligence finding against the bus driver.
S.K. Devi v. Uttam Bhoi, 1974 ACJ 291 (Orissa) In cases of injuries to living persons, awards of damages usually should be more than in death cases because a living injured person suffers physically, economically, emotionally and socially for life. Applied to justify compensating the injured claimant adequately for permanent impairment and lifelong consequences rather than minimizing award compared with death cases.
Manak Chand Kothari v. Ram Prakash (S.B. Civil Misc. Appeal No. 142/79; decided 31.8.1984) Adoption of the view that injured living persons may need greater compensation due to ongoing suffering and lifetime consequences. Referred to by the court as a previously adopted position reinforcing the approach to quantum in cases of permanent injury.

Court's Reasoning and Analysis

The court undertook a fact‑based and evidence‑driven analysis, summarized in the following steps:

  1. Evidence review and witness credibility: The court reviewed witness statements and documents produced. It found independent witness Hari Kishan (AW 1) credible — he had seen the accident and filed a police complaint — and his testimony was corroborated by the claimant and other witnesses. Conversely, statements of the conductor Chittarmal and the driver Baboolal failed to inspire confidence; Baboolal had not even filed a written statement.
  2. Contributory negligence issue: The court examined whether the claimant had admitted projecting his elbow outside the car window. The claimant's statement (translated) was that he was "holding the steering wheel with both hands. My elbow was not projecting outside the window." From that, the court concluded there was no admission that the hand was projected outside; at most it was resting on the window. The court therefore rejected the version of contributory negligence advanced by the Corporation.
  3. Application of legal principles on driver duty: The court relied on its earlier decision in Suraj Narain v. Sneh Lata (and other supporting decisions) for the proposition that a driver attempting to overtake must keep a safe distance so that occupants of other vehicles are not endangered. Applying that principle, the court held that the bus driver — attempting an overtaking maneuver — was under a duty to maintain safe distance and that the bus driver's conduct rendered the Corporation liable.
  4. Quantum and heads of compensation:
    • The Tribunal had disallowed Rs. 3,000 claimed for expenses incurred by visitors during treatment; the court agreed this was too remote and properly disallowed it.
    • Regarding treatment expenses and general expenditure, the court noted evidence that the claimant had to undergo prolonged treatment (described elsewhere in the record as about 2½ years), had an operation with a steel nail inserted, and suffered permanent impairment and 40% reduction in strength of the right hand below the elbow. Medical evidence indicated inability to perform certain activities (e.g., play badminton, drive, lift weight).
    • On the question whether documentary proof (bills/vouchers) was required, the court emphasized that strict documentary proof is not always necessary in accident claims. It stated tribunals should apply "common sense standards" and not insist on strict rules of evidence such as accounts or vouchers for every expense. Rejecting the notion that lack of bills precluded recovery, the court accepted the medical and other evidence as sufficient to compensate the injured party.
    • Accordingly, the court allowed Rs. 10,000 for expenses incurred on treatment (covering medicines, diet, conveyances, etc.), despite absence of detailed bills, reasoning that the prolonged treatment (including costly hospitalisation at Chandigarh) necessarily involved substantial expenditure and denying it on technical grounds would violate social justice.
  5. Overall assessment of the Tribunal's award: The court found the Tribunal's total award of Rs. 30,500 (as earlier awarded) not excessive but concluded that an increase was warranted given the permanent impairment and prolonged treatment. It rejected the Corporation's contention that compensation should be denied because the claimant retained employment.
  6. Conclusion of analysis: On the cumulative analysis of credibility, the absence of a clear admission of risky conduct by the claimant, application of precedents on driver duty, and a pragmatic view on proof of expenses, the court dismissed the Corporation's appeal and partly allowed the claimant's appeal to increase the compensation.

Holding and Implications

Holding:
The court rendered the following dispositive rulings:

  • The appeal of the Rajasthan State Road Transport Corporation is dismissed.
  • The appeal of Gyan Prakash Bhargava is partly allowed.

Direct consequences and orders made by the court:

  • The compensation awarded to Gyan Prakash by the Tribunal was increased by Rs. 10,000, bringing the total award to Rs. 40,500.
  • The claimant is to receive interest at the rate of 12% per annum from the date of application until realisation on the amount of Rs. 40,500.
  • The court assessed appellate costs at Rs. 1,000 in favour of the claimant.
  • The court admonished the Corporation for contesting bona fide claims and urged that the Corporation pay compensation promptly rather than pursue repeated litigation; it directed that a photocopy of the judgment be sent to the Chairman of the Corporation.

Broader implications: The opinion applies existing precedents concerning duty of drivers when overtaking and the approach to quantifying compensation for living injured persons. The judgment emphasizes pragmatic proof standards in accident claims (permitting awards for treatment expenses despite absence of strict documentary vouchers) and underscores a policy concern that public sector undertakings should not unduly litigate social‑welfare compensation claims. The opinion does not purport to establish a novel legal principle but applies and reinforces established authorities and the court's prior decisions.

    Gyan Prakash Bhargava v. Baboo Lal And Another

    Lodha, J.:— These two cross-appeals arise out of the common award passed by the Motor Accidents Claims Tribunal, Jaipur in the case of Gyan Prakash Bhargava.

    2. Briefly stated, facts giving rise to this claim are that on 19.11.1978 at about 11.45 a.m, accident to car No. RJZ 6970 owned by Mrs. S.R Srivastava, another claimant in Motor Accidents Claims Tribunal's Case No. 31 of 1979, who has not filed any appeal, took place. The claimant Gyan Prakash Bhargava was driving the said car which was dashed by the bus No. RSG 681, owned by the Rajasthan State Road Transport Corporation, Jaipur, and driven rashly and negligently by the driver, namely, Baboolal. As a result of this accident, according to the claimant Gyan Prakash, his right hand got fractured. On account of the impact of the accident the said car which belonged to Mrs. S.R Srivastava was also damaged. As such, Mrs. S.R Srivastava also filed a claim petition for damage caused to the said car, in addition to the claim petition filed by Gyan Prakash Bhargava claiming compensation of Rs. 1,18,000/- from the owner and driver of the aforesaid bus.

    3. Both the claim petitions, i.e No. 30 of 1979 of Gyan Prakash and No. 31 of 1979 of Mrs. S.R Srivastava were consolidated and were disposed of by a common judgment dated the 8th July, 1981, whereby the claim petition No. 31 of 1979 was disallowed for the reason of claimant having received the amount of damages from the insurance company.

    4. The Tribunal though has held in the impugned award that the accident which took place on 19.11.1978, occurred due to rash and negligent driving of the bus RSG 681, but while dealing with the quantum of compensation, under issue No. 4, awarded a sum of Rs. 30,000/- in favour of the claimant Gyan Prakash allowing interest @ 12% per annum if the award sum is not paid by 8th October, 1981 and costs in a sum of Rs. 500/- were also awarded to the claimant.

    5. Mr. N.L Jain, the learned Advocate General, appearing for the Corporation, has challenged the finding of the Tribunal on the ground that the claimant Gyan Prakash, in spite of the injuries sustained in the accident, of his right hand-elbow, is continuing and functioning as the Manager of the Bank and there has been no loss in his income on account of the accident, Mr. Jain further contended that the Tribunal was not justified in taking into consideration the possibility and probability of Mr. G.P Bhargava's inability to play badminton or, to drive the car or, to lift the weight on account of impact of this accident because these are all irrelevant and immaterial factors in the case of compensation claims.

    6. Mr. S.C Srivastava, the learned counsel for the claimant Gyan Prakash, on the contrary, has submitted that the compensation amount is grossly inadequate. According to him, the Tribunal should have allowed compensation of Rs. 15,000/- for the treatment which lasted for 2½ years.

    7. Mr. Jain also submitted that there was no negligence or rashness of the driver of the vehicle of the Corporation and, in any case, it was a case of contributory negligence because Gyan Prakash while driving the car, was keeping and projecting his elbow outside the window of the car and taking risk himself in case of accident.

    8. I have carefully gone through the statements of the witnesses read over before me, by the parties and the record of the case as also the relevant portions of the judgment/award asserted by the learned counsel on either side. Hari Kishan (AW 1), Gyan Prakash (AW 2), Ram Pratap (AW 3), Mrs. Srivastava (AW 4), Dr. Chandra Shekhar (AW 5), S.D Kalra (AW 6), Surajmal (AW 7), Girendra Bhartiya (AW 8), S.C Srivastava (AW 9), Dr. Kasliwal (AW 10), and Dr. Dinesh Mathur (AW 11) have been examined by the claimant and about 17 documents have been produced. The non-applicants have examined Chittarmal (NW 1) and Baboolal (NW 2), the conductor and driver, respectively.

    9. The Tribunal has found that Hari Kishan (AW 1) is an independent witness and he has seen the accident. A complaint was filed by him in the police. According to him, the bus in question tried to overtake the car at a fast speed from the wrong side. He is corroborated by Gyan Prakash (AW 2), in this respect, in addition to Girendra Bhartiya (AW 8) and others.

    10. In my opinion, the Tribunal has rightly believed them. The statements of Chittarmal, conductor, and Baboolal, the driver, failed to inspire confidence as rightly observed by the Tribunal. Baboolal has not filed even a written statement.

    11. The contention of Mr. Jain that it was a case of contributory negligence as Gyan Prakash was projecting his elbow outside the window and taking risk, now deserves to be examined. On this point, Mr. Jain wants to rely upon the statement of Gyan Prakash, himself. I do not find any such admission of Gyan Prakash that the hand was being projected outside the car. All that he stated is that his hand was on the steering and resting on the window. The exact words translated in english are as under:

    “I was holding the steering wheel with both hands. My elbow was not projecting outside the window.”

    12. From the above, no inference can be drawn that there is any admission that the hand of Gyan Prakash was projecting outside the window, though undoubtedly, it was resting on the window while driving.

    13. In view of the above I am not prepared to accept the factual version submitted by Mr. Jain.

    14. Even otherwise, in Suraj Narain v. Sneh Lata, 1985 ACJ 580 (Rajasthan), I have held that when the vehicles cross each other or somebody, it is the duty of the driver to keep the vehicle at such distance that there cannot be any such accident to the persons travelling in the vehicle. That was also a case where injuries were caused to the hand which was resting on the window of the bus. In the instant case, the bus of the Corporation tried to overtake the car and therefore, it was the duty of the driver of the vehicle to keep it at a safe distance. It would be dangerous to accept that when two vehicles cross each other either way, they can be allowed to drive at such a proximity and nearness that one can have the impact on the passengers of the other vehicle and cause injuries to the persons travelling inside. It would be disastrous and would endanger security of the passengers.

    15. The above view is supported by the following decisions:

    (1) Delhi Transport Undertaking v. Krishnawanti, 1972 ACJ 423 (Delhi)

    (2) Sushma Mitra v. M.P State Road Transport Corporation, 1974 ACJ 87 (MP).

    16. Now coming to the quantum of compensation it has been held in S.K Devi v. Uttam Bhoi, 1974 ACJ 291 (Orissa) that in cases of injuries to living persons, usual loss is to be compensated by the award of damages, the amount of which is bound to be more than death because a person suffers for the whole of life physically, economically, emotionally and socially.

    17. I have adopted the above view in Manak Chand Kothari v. Ram Prakash (S.B Civil Misc. Appeal No. 142/79; decided on 31.8.1984).

    18. In the instant case, an amount of Rs. 3,000/- has been claimed by Gyan Prakash for the expenses incurred on the visitors who came during treatment and the period of ailment. I am not inclined to accept this contention because, it is too remote in nature of the compensation and, unless it is specifically proved, they should not be allowed normally. The Tribunal has disallowed and I reject the contention of Mr. Srivastava to enhance the compensation on this count.

    19. However, the Tribunal has not allowed a single paisa for the expenses incurred for the treatment. It has come in evidence that Gyan Prakash, the injured, had to undergo treatment for about 214 years. He was operated, steel nail was put in the hand and on account of this accident, the hand has not only been re-shaped but it is obvious, the strength has been reduced by 40%, permanently. The relevant evidence shows that when the injured was examined on 10th March, 1981 which means after about more than two years and four months of the accident, it was found that there has been permanent impairment for the functioning of right hand below the elbow. The loss of strength is 40% of the joint with the result that the patient cannot perform many activities e.g lifting of weight, combing hair, etc. It has come in evidence of Dr. Kasliwal that injured permanently cannot play badminton and cannot drive car or cannot lift any weight. It is true that Gyan Prakash is the Manager of the Bank and knows how to keep the accounts but he has not produced the bills of expenses incurred on treatment. It is equally true that for these two and halt years, he was greatly under mental pain, distress, agony and sufferings as throughout he was facing ordeal and, that too, of his right hand. I have repeatedly held in a number of cases that in the accident claims cases, compensation computation, standards of civil suits and the principles of evidence ruling out possibility of doubt cannot be applied. The uhrebutted evidence of Dr. Kasliwal and Dr. Bhargava, cannot be scrapped on the theoretical requirements of accounts and vouchers. There is no rule of law which requires that the vouchers must be kept for every expense incurred and the regular accounts should be maintained. The Tribunals are expected to apply common sense standards and not to insist on strict proof.

    20. The very fact that for about 2½ years, Gyan Prakash had to undergo treatment at the hospital located at Chandigarh where life was very expensive, shows that this cannot be done without heavy expenditure. Undoubtedly, apart from the application of medicines, X-rays were required to be taken a number of times and the operations and treatment, and going and coming to the hospital either for medical advice, check up, or exercise, heavy expenses were incurred during those days. It would have been better if Gyan Prakash would have maintained bills or produce some statement of expenses incurred but, in the absence of it, I cannot keep him ‘high and dry’ on this count because it would be doing violation to the concept of social justice where the social justice is to be done to those who suffer. Rejecting compensation on technical grounds, is negation of social justice as it adds insult to injury and I cannot be a party to it. I would, therefore, allow an amount of Rs. 10,000/- for the expenses incurred on treatment which would include all expenses of medicines, diet, conveyances.

    21. So far as the amount of Rs. 30,500/- allowed by the Tribunal is concerned, I do not find it excessive. I cannot accept the contention of Mr. Jain that if a person on account of impairment of hand and permanent disability to elbow is deprived for whole of life to play badminton, to drive car, to lilt weight, to do his other physical work, he should not be compensated at all because the Bank management has not thrown him on the road so far. It is impossible for me to reject the compensation for all these deprivations and handicap created by the accident by permanent impairment of the elbow functioning.

    22. The result of the above discussion is that the appeal of the Corporation is dismissed and that of Gyan Prakash Bhargava is partly allowed. The compensation awarded is increased by an amount of Rs. 10,000/- making it Rs. 40,500/- in all. The claimant Gyan Prakash would get interest @ 12% from the date of application till the date of realisation on this amount of Rs. 40,500/-. I also assess the costs of this appeal at Rs. 1,000/- in favour of Gyan Prakash.

    23. The Corporation is expected to pay the said compensation without dragging the claimants to the Accidents Claims Tribunal as it is a public sector undertaking in a social welfare State where the preamble to the Constitution proclaims social justice. It is unfortunate that the Corporation not only refuses to pay compensation but drags the claimants to the Tribunal and compels them to face another ordeal of litigation, then even after the adjudication by the Tribunal by indiscriminately filing the appeals before this Court. Only yesterday I noticed an appeal filed by the Corporation against the award of the Tribunal awarding Rs. 2,000/- and probably, the entire amount spent must have been much more, apart from apathy shown to this social welfare legislation by the Corporation. The Corporation should, therefore, consider that the exemption granted from the insurance was never meant to drag the claimants and the unfortunate victims of the accidents to the Tribunals and increase the litigation instead of making payment from the funds kept for this purpose. The funds of the Corporation kept for payment to the unfortunate accident victims is unfortunately being used for unwarranted expenditure on litigation. It is high time that the Chairman of the Corporation should take up this issue at a high level and lay down certain norms of entering into litigation. It must be known by now that even for no fault accidents, the legislation has provided an amount of Rs. 15,000/- keeping in view that sufferers of the accidents should have some social security in a Constitution which is wedded to socialism and the directive principles of which ensures social justice. Apart from this, even where when the vehicle committing accident is not known, solatium amounts are provided by the Government and the public sector undertaking, like the Rajasthan State Road Transport Corporation who part-take character of the State in this social welfare legislation and, act accordingly, otherwise, it would be paying a poor homage to the principles of ‘social justice’ by entering into unwarranted litigation. Let a photostat copy of this judgment be sent to the Chairman of the Corporation, forthwith.

    24. Appeal partly allowed.

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    Gyan Prakash Bhargava v. Baboo Lal And Another
    (Sep 6, 1984)