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  • section 21(b) of the Consumer Protection Act, 1986,
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  • section 21(b) of the Consumer Protection Act, 1986,
Smart Summary

Factual and Procedural Background

The complainant, Lal Chand, an elderly resident of Mangolpuri, Delhi, booked a flat in the Janta category with the Delhi Development Authority (DDA) on 22.04.1981. Despite submitting necessary documents, DDA denied his eligibility for allotment based on income criteria and cancelled his registration. Lal Chand applied for restoration of registration, which was not accepted, prompting him to file a consumer complaint. The District Forum dismissed his complaint on 30.07.2009. Lal Chand died shortly thereafter on 22.08.2009. His legal representative, Jai Pal, filed an appeal before the State Commission (First Appeal No. 494/2013) along with an application for condonation of a delay of 1355 days in filing the appeal. The State Commission allowed the condonation of delay. The DDA challenged this order by filing the present Revision Petition under section 21(b) of the Consumer Protection Act, 1986.

Legal Issues Presented

  1. Whether the delay of 1355 days in filing the appeal before the State Commission was justified and could be condoned?
  2. Whether the legal heirs of the deceased complainant had sufficient cause for the delay in prosecuting the appeal?
  3. Whether the order of the State Commission condoning the delay was legal and free from jurisdictional error?

Arguments of the Parties

Petitioner (DDA)'s Arguments

  • No valid grounds were stated to justify the delay in filing the appeal.
  • Even after receiving the copy of the District Forum’s order on 21.02.2013, the legal heirs took two more months to file the appeal, which was unreasonable.
  • Condonation of delay should not be granted as a matter of right.
  • Relied on previous orders of the Commission, including First Appeal No. 10/2015 (K. M. SheAnbarasan vs. M/s Tata AIG Life Insurance Co. Ltd. & Ors) and Revision Petition No. 3400/2012 (Sanjay Panchal vs. Indubhai Parekh Memorial Hospital & Anr), to argue that sufficient cause was lacking.

Respondent (Legal Representative of Lal Chand)'s Arguments

  • Lal Chand died within three weeks of the District Forum’s order and was personally present before the Forum without legal representation.
  • The legal heirs were unaware of the proceedings and the order of the District Forum until February 2013, when they found relevant documents.
  • Upon learning of the order, they promptly engaged counsel, obtained the order copy, and filed the appeal with an application for condonation of delay.
  • The order of the State Commission condoning the delay was lawful and should be upheld.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
First Appeal No. 10/2015, K. M. SheAnbarasan vs. M/s Tata AIG Life Insurance Co. Ltd. & Ors Principles governing condonation of delay and sufficiency of cause. Referenced by petitioner to argue against condonation of delay.
Revision Petition No. 3400/2012, Sanjay Panchal vs. Indubhai Parekh Memorial Hospital & Anr Standards for condoning delay in filing appeals. Referenced by petitioner to support contention of insufficient cause.

Court's Reasoning and Analysis

The court noted the uncontested fact that Lal Chand died shortly after the District Forum’s order and that he had personally appeared without counsel before the Forum. The legal heirs’ claim of ignorance regarding the proceedings was found credible, as there was no evidence suggesting they had knowledge of the case. The court observed that the State Commission had duly considered relevant case law and found the explanation for delay to be reasonable and cogent. The principle that courts and tribunals may condone delay if sufficient cause is shown was reaffirmed. The court found no illegality, irregularity, or jurisdictional error in the State Commission’s order condoning the delay. It also noted that the substantive merits of the case had yet to be decided by the State Commission, including the question of whether the complainant qualified as a consumer under the Act.

Holding and Implications

The Revision Petition is dismissed and the order of the State Commission condoning the delay is upheld.

The direct effect of this decision is that the appeal filed by the legal heirs of Lal Chand before the State Commission will proceed. The State Commission is directed to decide the appeal on merits in accordance with law within four months, preferably. No new precedent has been set by this decision beyond affirming established principles concerning condonation of delay.

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    Delhi Development Authority v. Lal Chand

    APPEARED AT THE TIME OF ARGUMENTS For the Petitioner : Mr. Praduman Kr. Aggarwal, Advocate For the Respondent : Mr. Jai Pal, LR PRONOUNCED ON:_28 April 2017th ORDER PER DR. B.C. GUPTA, PRESIDING MEMBER This revision petition has been filed under section 21(b) of the Consumer Protection Act, 1986, against the impugned order dated 27.10.2014, passed by the Delhi State Consumer Disputes Redressal Commission, (hereinafter referred to as the State Commission) in First Appeal No. 494/2013, Lal Chand (since deceased) through his legal representative Jai Pal vs. Delhi Development Authority (DDA), vide which, the application for condonation of delay of 1355 days in filing the appeal before the State Commission was allowed and the said delay was ordered to be condoned. The petitioner DDA has filed the present Revision Petition, challenging the order of condonation of such delay.

    2. Briefly stated, the facts of the case are that the complainant Lal Chand (since deceased), aged around 88 to 90 years, resident of Mangolpuri, Delhi booked a flat on 22.04.1981 in Janta category vide registration no. 24890 with the OP DDA. He submitted the necessary documents also, but the OP held that he was not eligible for allotment, based on the income criteria. The DDA cancelled the registration application and also gave information to the complainant. However, the complainant moved another application for restoration of registration with the DDA. Since his request was not accepted, he filed the consumer complaint in question, which was decided by the District Forum, vide order dated 30.07.2009 as case no. 491/2007. The District Forum held that the complainant was not entitled to any relief and hence, the complaint was dismissed. Being aggrieved against the order of the District Forum, Jai Pal, the legal representative of the complainant Lal Chand filed appeal no. 494/2013 before the State Commission alongwith application for condonation of delay of 1355 days. The said application having been allowed by the State Commission, the OP DDA is before this Commission by way of the present Revision Petition.

    3. It was stated in the application for condonation of delay before the State Commission by the legal representative of the complainant that the impugned order of the District Forum was passed on 30.07.2009. The original complainant Lal Chand died on 22.08.2009, but his legal heirs were not aware of any proceedings before the District Forum. The legal heirs found certain documents relating to the complaint in question in February, 2013 only. The legal representative Jai Pal engaged a counsel, who after inquiry came to know that the matter had been decided by the District Forum on 30.07.2009. A copy of the order of the District Forum was procured on 21.02.2013. The appeal was filed before the State Commission on 22.04.2013 alongwith application for condonation of delay. The State Commission held vide impugned order that there was no denial of the fact that the original complainant died immediately after pronouncement of the order of the District Forum. The legal representatives of the deceased could not be expected to have knowledge of the proceedings of the case. As soon as they got hold of the documents in question, they filed the appeal. The State Commission condoned the delay of 1355 days in filing the appeal.

    4. During hearing before us, it was argued by the learned counsel for the OP DDA that there was no valid ground stated in the application for condonation of delay in filing the appeal. Even after the respondents/appellants had received copy of the order of the District Forum on 21.02.2013, they took another two months in filing the appeal. The condonation of delay should not be made as a matter of right. The learned counsel for the petitioner has drawn attention to the orders passed by this Commission on 30.01.2015 in First Appeal No. 10/2015, K. M. in support of his arguments. SheAnbarasan vs. M/s Tata AIG Life Insurance Co. Ltd. & Ors. has drawn attention to another order dated 15.04.2013, passed by this Commission in Revision ,Petition No. 3400/2012, Sanjay Panchal vs. Indubhai Parekh Memorial Hospital & Anr. pleading that there was no sufficient cause to condone the delay in the present case.

    5. Per contra, the learned counsel for the respondent argued that Lal Chand died just after three weeks of the order of the District Forum. During proceedings before the District Forum, Lal Chand was present in person and he was not represented by any counsel. His legal heirs did not have any knowledge, therefore, about the happenings in the case before the DDA or the District Forum. However, when they learnt that the property in question had been cancelled, they engaged an Advocate, who made inquiries in the matter and learnt about the order of the District Forum. The appeal was then got drafted and filed before the State Commission. The order passed by the State Commission was, therefore, in accordance with law and should be upheld.

    6. We have examined the entire material on record and given a thoughtful consideration to the arguments advanced before us.

    7. The fact that the complainant Lal Chand died on 22.08.2009, i.e. just within three weeks of the order of the District Forum, passed on 30.07.2009 has not been denied by the petitioner/OP on record. A perusal of the order of the District Forum also indicates that the complainant was present before the District Forum in person and was not represented through any counsel. Under these circumstances, the version given by the legal heirs of the complainant that they were totally unaware of the proceedings before the District Forum, has to be believed to be true. There is nothing on record to say that the legal heirs of the deceased had any knowledge about the proceedings in the case. A perusal of the order passed by the State Commission indicates that they have taken into account the case law on the subject and came to the conclusion that the appellant before them had been able to offer a reasonable explanation for the delay in filing the appeal. It is a settled legal proposition that if cogent and convincing reasons are advanced for the delay in filing the proceedings, the said delay can be condoned by the concerned Court/Tribunal. In the present case, we do not find any illegality, irregularity or jurisdictional error in the order passed by the State Commission. In any case, a decision on merits is yet to be taken by the State Commission, which would also include a decision on the issue whether the complainant falls within the definition of consumer or not. In these circumstances, this Revision Petition is ordered to be dismissed and the order passed by the State Commission upheld. The said Commission is directed to proceed further in the matter in accordance with law and try to dispose of the appeal within a period of four months preferably. ...................... DR. B.C. GUPTA PRESIDING MEMBER ...................... DR. S.M. KANTIKAR MEMBER

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    Delhi Development Authority v. Lal Chand
    (Apr 28, 2017)