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Smart Summary

Factual and Procedural Background

The petitioner, Arjun Lal Jat, had truck no. RJ 142G 4283 insured with the respondent HDFC ERGO General Insurance Co. Ltd. The vehicle was reported stolen from in front of All India Institute of Medical Sciences, New Delhi, in the night intervening 19/20.01.2010. An FIR was lodged on 29.01.2010 and a claim was submitted to the insurer, which did not pay. The District Forum, by order dated 16.03.2012, directed the insurer to pay Rs. 7,00,000 with 10% per annum interest, compensation of Rs. 11,000 and litigation costs of Rs. 3,000. The insurer appealed to the State Commission, which allowed the appeal by order dated 05.05.2014. The petitioner filed Revision Petition No. 3182 of 2014 before the National Consumer Disputes Redressal Commission challenging the State Commission's order.

Legal Issues Presented

  1. Whether the Insurance Company is liable to reimburse the insured for theft of the insured vehicle when the theft occurred due to alleged negligence of the driver employed by the insured (leaving the vehicle in "start condition").
  2. Whether the discrepancies noted in a certificate purportedly issued by the SHO and the date of registration of FIR affect the claim (authenticity/timing of police record).

Arguments of the Parties

Petitioner's Arguments

  • The signed statement of the driver was given to the surveyor and not to the police.
  • The driver's statement cannot necessarily be interpreted to mean that the key was left in the ignition.

Table of Precedents Cited

No precedents were cited in the provided opinion.

Court's Reasoning and Analysis

The court relied on the signed statement of the driver, Hemraj, dated 25.02.2010, which stated that he left the truck "in start condition" near AIIMS, went out for 10–15 minutes and on return found the vehicle missing. The court held that it was immaterial whether that statement was made to the police or to the surveyor, noting that the complainant did not dispute its authenticity before the fora below nor alleged coercion. The court interpreted "start condition" to mean the key remained in the ignition, reasoning that a vehicle cannot remain running once the key is removed. On that basis the court concluded the theft occurred solely due to the negligence of the driver employed by the insured. Given that the loss resulted from the driver's negligence, the court held the Insurance Company could not be held liable to reimburse the insured. The court also noted discrepancies and serious doubt about a certificate purportedly issued by the SHO (relating to the complainant's alleged initial visit on 20.01.2010 and FIR registration), but considered it unnecessary to decide the authenticity of that certificate because the determination of negligence was dispositive.

Holding and Implications

DISMISSED.

Direct effect: The revision petition is dismissed, thereby upholding the State Commission's decision that relieved the insurer of liability on the ground that the theft resulted solely from the negligence of the insured's driver. The opinion does not announce or rely on any new legal precedent beyond the applied reasoning.

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    Arjun Lal Jat v. Hdfc Irgo General Insurance Co. Ltd.

    NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION

    NEW DELHI

    REVISION PETITION NO. 3182 OF 2014

    (Against the Order dated 05/05/2014 in Appeal No. 605/2012 of the State Commission Rajasthan)

    1. ARJUN LAL JAT

    S/O. SRI PARTARAM, R/O. VAANI SHYAMA WALI GALI,

    VILAGE JAJEKALA, SHAHPURA,

    JAIPUR

    RAJASTHAN ...........Petitioner(s) Versus

    1. HDFC IRGO GENERAL INSURANCE CO. LTD. & ANR. THROUGH MANAGER, C-98, 2ND FLOOR, UPASANA TOWER, SUBASH MARG, C-SCHEME,

    JAIPUR-312001

    RAJASTHAN

    2. M/S. HDFC IRGO GENERAL INSURANCE CO. LTD.

    THROUGH ITS GENERAL MANAGER, 6TH FLOOR,

    LEELA BUSINESS PARK, ANDHERI KURLA ROAD,

    ANDHERI EAST,

    MUMBAI

    MAHARASHTRA ...........Respondent(s)

    BEFORE:

    HON'BLE MR. JUSTICE V.K. JAIN, PRESIDING MEMBER HON'BLE MR. DR. B.C. GUPTA, MEMBER For the Petitioner : MR. NIMIT MATHUR For the Respondent :

    Dated : 28 Aug 2014

    ORDER

    JUSTICE V.K. JAIN, PRESIDING MEMBER (ORAL)

    The complainant/petitioner had got a truck no. RJ 142G 4283 insured with the respondent company. The aforesaid vehicle was stolen from in front of All India Institute of Medical Science in New Delhi, in the night intervening 19/20.01.2010. An FIR in this regard was lodged with the concerned Police Station on 29.01.2010. Since the truck could not be traced, a claim was lodged by the complainant with the Insurance Company. The claim having not been paid by the Insurance Company, the complainant approached the District Forum, seeking the following relief:-

    "(a) The opposite parties be directed to make a payment of Rs. 7,00,000/- (Rupees Seven Lacs only) towards the insurance claim, Rs. 11,000/- (Rupees Eleven thousand only) towards the legal costs for filing the complaint, Rs. 50,000/- (Rupees Fifty thousand only)

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    towards the compensation for the physical and mental suffering undergone by the complainant totalling to Rs. 7,61,000/- (Rupees Seven lacs sixty one thousand only).

    (b) The opposite parties be further directed to pay 18 percent interest annually of the claimed amount, for the delay in making the payment from the date of theft of the said vehicle i.e. 19.01.2010 till the date of final payment of the claim."

    2. The District Forum, vide its order dated 16.03.2012, directed the Insurance Company to pay a sum of Rs. 7 lakhs to the complainant alongwith interest on that amount at the rate of 10% per annum. The Insurance Company was also directed to pay compensation amounting to Rs. 11,000/- and cost of litigation amounting to Rs. 3,000/-. Being aggrieved from the order of the District Forum, the Insurance Company approached the State Consumer Disputes Redressal Commission, Rajasthan, by way of an appeal. The said appeal having been allowed by the State Commission vide impugned order dated 05.05.2014, the complainant is before us, by way of this revision petition.

    3. A perusal of the signed statement given by the driver of the truck namely Sh. Hemraj on 25.02.2010 would show that in the night intervening 19/20.01.2010, he left the truck in start condition near All India Institute of Medical Science and went out to ease himself. When he returned after 10-15 minutes, the vehicle was found missing. He informed the owner of the truck at about 7.50.am.

    4. The learned counsel for the petitioner/complainant states that the aforesaid statement was given by the driver to the surveyor appointed by the Insurance Company and not to the police. However, for our purpose, it is immaterial whether the aforesaid statement was made to the police or to the surveyor. What matters is that the authenticity of the aforesaid documents was not disputed by the complainant either before the District Forum or before the State Commission. This was not the case of the complainant before the fora below that the surveyor had pressurized the driver of the truck to make the aforesaid statement. It is quite obvious from the above referred statement of the truck driver that he was the only person in the vehicle, at the time he stopped it near All India Institute of Medical Science in New Delhi, in the night intervening 19/20.01.2010. It is also evident from the statement that the driver left the truck in start condition, meaning thereby that the key of the truck was in the ignition at the time, the driver went out to ease himself. Though, the learned counsel for the petitioner/complainant submits that the aforesaid statement can not necessarily be interpreted to mean that the key was in the ignition, we cannot accept that contention. A vehicle cannot remain in start condition, once the key is taken out of the ignition. The vehicle, in case the key is taken out of the ignition, will immediately stop running. Therefore, it can hardly be disputed that the driver left the truck unattended with the key of the truck in the ignition. Had the driver not left the key in the ignition, it might not have been possible for the thief to commit theft of the vehicle. The driver of the vehicle was clearly negligent in leaving the truck unattended with the key inside the ignition. In our opinion, once it is shown that the theft took place solely on account of the driver, employed by the insured, the Insurance Company cannot be made liable for such negligent act on the part of the driver and cannot be directed to reimburse the insured. For this reason alone, the order passed by the State Commission is eminently justified. This is without our going into the question as to whether leaving keys in the ignition, and leaving the vehicle unattended amounts to breach of the terms and conditions of the policy.

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    5. The State Commission entertained serious doubt on the veracity of the certificate purported to be issued by the SHO, Police Station Hauz Khas, stating therein that the complainant/petitioner had initially come to the Police Station on 20.01.2010, but since he was not in a position to explain all the facts in detail, his FIR was not registered on that day. We fail to appreciate how the SHO could have refused to register the FIR on 20.01.2010, when the only detail he required for registration of the FIR was the number of the vehicle, name of the driver and date, time and place of the theft and all these information obviously would be available with the complainant as well as his driver, at the time either of them approached the Police Station. Another discrepancy we note in the certificate purported to be issued by the Police Station Hauz Khas is that as per the certificate, it was the complainant Sh. Arjun Lal, who stated before the SHO that in the night intervening 19/20.01.2010, he had parked truck no. RJ 142G 4283 on Ring Road opposite AIIMS for attending the natural call while going to Bhawri from Haridwar and on return, he had found the truck missing. On the other hand, the case of the complainant as also reflected in the statement of the driver is that it was Mr. Hemraj, driver of the truck, who had parked the truck near AIIMS in the night intervening 19/20.01.2010 and had gone out to ease himself. Be that as it may, since in our opinion, the alleged theft took place solely on account of the negligence on the part of the person who was driving the truck, we need not go further into the issue of authenticity of the aforesaid certificate purporting to be issued by the SHO, Police Station- Huaz Khas.

    6. For the reasons stated hereinabove, we find no ground in the revision petition and the same is dismissed.

    ......................J

    V.K. JAIN

    PRESIDING MEMBER

    ......................

    DR. B.C. GUPTA

    MEMBER

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    Arjun Lal Jat v. Hdfc Irgo General Insurance Co. Ltd.
    (Aug 28, 2014)