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Ramos v. Mercedes-Benz U.S., LLC
Factual and Procedural Background
Plaintiff Rigoberto Ramos leased a new 2013 Mercedes-Benz E350 in March 2013. Beginning in April 2014, he experienced noises from the vehicle's steering and wheel area, leading to multiple repair attempts by the dealer over the next year and a half. Despite repairs, some issues persisted, and plaintiff requested the manufacturer to repurchase the car in December 2014, which was declined. Plaintiff returned the vehicle at lease end in May 2016.
In February 2016, plaintiff filed suit under the Song-Beverly Consumer Warranty Act alleging failure to repair the vehicle within a reasonable time and failure to conform to express and implied warranties. A jury found the vehicle did not have a defect substantially impairing its use, value, or safety, but that repairs were not completed within 30 days. The court awarded plaintiff $1,800 for incidental and consequential damages. Motions by both parties to alter the judgment were denied, and plaintiff appealed.
Legal Issues Presented
- Whether the Song-Beverly Consumer Warranty Act permits a buyer to obtain restitution of the full price paid for a new motor vehicle as a remedy for a manufacturer's failure to complete warranty repairs within 30 days when the defect does not substantially impair the vehicle's use, value, or safety.
- Whether plaintiff was entitled to restitution under the theory of justifiable revocation of acceptance of the vehicle.
- Whether the trial court erred by refusing to instruct the jury that restitution of the full price paid under the lease contract could be awarded as a remedy for the 30-day repair failure.
Arguments of the Parties
Appellant's Arguments
- The trial court erred by not instructing the jury that plaintiff could recover restitution of the full price paid for the vehicle in addition to incidental and consequential damages, as a remedy for the manufacturer’s failure to complete repairs within 30 days under the Song-Beverly Act.
- Plaintiff contended he justifiably revoked acceptance of the vehicle, entitling him to recover the full price paid under Commercial Code section 2711.
The opinion does not contain a detailed account of the defendants' legal arguments, as no respondent brief was filed.
Table of Precedents Cited
| Precedent | Rule or Principle Cited For | Application by the Court |
|---|---|---|
| Kirzhner v. Mercedes-Benz USA, LLC (2020) 9 Cal.5th 966, 972, 977 | Statutory construction principles and interpretation of the Song-Beverly Act’s repair and restitution provisions. | Used to interpret the plain meaning of the statute and confirm that restitution arises only after inability to repair after reasonable attempts. |
| Gavaldon v. DaimlerChrysler Corp. (2004) 32 Cal.4th 1246 | Clarified that the replacement-restitution remedy under section 1794 applies only when conditions of section 1793.2(d) are met and that service contracts are distinct from express warranties. | Supported the conclusion that restitution is not available merely for failure to repair within 30 days absent a substantial impairment and reasonable number of repair attempts. |
| Krotin v. Porsche Cars North America, Inc. (1995) 38 Cal.App.4th 294, 303 | Explained that revocation of acceptance is not required to obtain replacement-restitution remedy under section 1793.2(d). | Distinguished the statutory remedies and supported the court’s rejection of plaintiff’s revocation theory. |
| Mocek v. Alfa Leisure, Inc. (2003) 114 Cal.App.4th 402 | Concerns remedies for breach of implied warranty, including right to cancel and recover amounts paid. | Rejected as inapplicable because the jury found no breach of implied warranty in this case. |
| Music Acceptance Corp. v. Lofing (1995) 32 Cal.App.4th 610 | Addresses remedies for breach of implied warranty including contract cancellation and recovery of payments made. | Rejected as inapplicable for the same reasons as Mocek. |
Court's Reasoning and Analysis
The court analyzed the statutory framework of the Song-Beverly Consumer Warranty Act, focusing on the distinction between the 30-day repair requirement (§ 1793.2(b)) and the replacement-restitution remedy (§ 1793.2(d)). It held that restitution of the full price paid is only available when the manufacturer fails to repair a defect that substantially impairs the vehicle's use, value, or safety after a reasonable number of repair attempts, as specified in section 1793.2(d).
The jury found the vehicle did not have a defect substantially impairing its use, value, or safety, but that repairs were not completed within 30 days. The court concluded that failure to complete repairs within 30 days (§ 1793.2(b)) alone does not trigger entitlement to restitution under the Act.
The court further rejected plaintiff’s argument that he justifiably revoked acceptance of the vehicle under Commercial Code section 2711, because the jury’s verdict foreclosed a finding of substantial impairment necessary to justify revocation. The court relied on precedent including Gavaldon and Kirzhner to emphasize the statutory limitation that the replacement-restitution remedy is conditioned on inability to repair after reasonable attempts and substantial impairment.
Accordingly, plaintiff was entitled only to incidental and consequential damages caused by the delay in repair, not restitution of the full amount paid under the lease. The trial court’s refusal to instruct the jury on restitution was proper, and no instructional error occurred.
Holding and Implications
The judgment is affirmed.
The court held that under the Song-Beverly Consumer Warranty Act, restitution of the full price paid for a new motor vehicle is not available solely because the manufacturer failed to complete repairs within 30 days if the defect does not substantially impair the vehicle's use, value, or safety. The plaintiff’s recovery is limited to incidental and consequential damages in such circumstances.
This decision directly affects the parties by upholding the jury’s verdict and limiting remedies under the Act in cases involving non-substantial defects and delayed repairs. The opinion clarifies statutory interpretation but does not establish new precedent beyond confirming the existing framework for warranty remedies under the Song-Beverly Act.
GRIMES, Acting P. J.
ORDER MODIFYING OPINION
[Change in judgment] THE COURT*:
The opinion herein, filed on September 30, 2020, is modified as follows:
On page 11, at the end of the DISPOSITION add: No costs are awarded.
There is a change in the judgment. /s/_________
GRIMES, Acting P. J. /s/_________
STRATTON, J. /s/_________
WILEY, J.
(Los Angeles County Super. Ct. No. BC608910) APPEAL from a judgment and order of the Superior Court of Los Angeles County. David S. Cunningham, Judge. Affirmed. Rosner, Barry & Babbitt, Hallen D. Rosner, Arlyn L. Escalante; Strategic Legal Practices and Payam Shahian for Plaintiff and Appellant. No appearance for Defendants and Respondents.
____________________SUMMARY
We hold that, under the Song-Beverly Consumer Warranty Act (Civ. Code, § 1791 et seq.; the Song-Beverly Act), popularly known as the "lemon law," a buyer may not obtain restitution of the full price he paid for a new motor vehicle, where the manufacturer failed to complete repairs to a defect within 30 days, but the defect did not substantially impair the vehicle's use, value or safety. We affirm the judgment entered on the jury's verdict.
FACTSPlaintiff Rigoberto Ramos leased a new 2013 Mercedes-Benz E350 from Mercedes-Benz of Beverly Hills on March 24, 2013.
A year later, in April 2014, plaintiff took the car to the dealer for the first time, because the car had been making squeaking and grinding noises when the steering wheel was turned to the right while backing up. The dealer was unable to duplicate the noise. The car was in the shop for one day.
Six months after that, in October 2014, plaintiff brought the car in because of a high-pitched noise from the front wheel area. The dealer confirmed the complaint and performed several repairs, including replacement of several parts. The service department also independently discovered cracked bushings and replaced them. The car was in the shop for 16 days.
About two weeks after the October repair, on November 15, 2014, plaintiff brought the car in again, reporting he continued to hear the grinding noise when the steering wheel was turned to the right while backing up. The dealer confirmed the noise occurred and performed repeated diagnostic road tests, but could not identify the cause. The dealer instructed plaintiff to continue driving the vehicle until further review by Mercedes-Benz. The car was in the shop for 18 days.
In December 2014, plaintiff asked Mercedes-Benz USA, LLC (the manufacturer) to repurchase the car, and on January 6, 2015, the company declined to do so.
Nine months later, in October 2015, plaintiff took the car to the dealer, reporting the car was still making the same noise when he backed up and turned the steering wheel to the left. The dealer found the rack and pinion assembly was the source of the noise, replaced it and performed other repairs. The car was in the shop for nine days.
Plaintiff returned the vehicle at the end of the lease term in May 2016.
Meanwhile, in February 2016 plaintiff filed this lawsuit against Mercedes-Benz USA, LLC and Mercedes-Benz of Beverly Hills under the Song-Beverly Act. (All statutory citations are to the Civil Code unless otherwise specified.) He alleged several causes of action, including failure to promptly replace the car or make restitution, after failing to repair the car to conform to express warranties after a reasonable number of attempts (§ 1793.2, subd. (d)); failure to commence repairs within a reasonable time and failure to repair the car so it conformed to the applicable warranties within 30 days (§ 1793.2, subd. (b)); and breach of the implied warranty of merchantability (§ 1791.1).
A jury trial resulted in a special verdict finding the car did not have a defect covered by the warranty that substantially impaired the vehicle's use, value or safety, and the car was fit for ordinary purposes, but defendants failed to complete warranted repairs within 30 days. Specifically, the jury answered these questions.
Question No. 3: "Did the vehicle have a defect covered by the warranty that substantially impaired the vehicle's use, value or safety to a reasonable buyer in [plaintiff's] situation?" The jury answered "No."
Question No. 10: "Did [the manufacturer] or its authorized repair facility fail to complete repairs to a defect covered by the written warranty within 30 days to conform the 2013 Mercedes-Benz E350 to the applicable warranties?" The jury answered "Yes," and found plaintiff's incidental and consequential damages were $1,800.
Question No. 17: "Was the motor vehicle fit for the ordinary purposes for which vehicles are used?" The jury answered "Yes."
The court entered judgment for plaintiff and against defendants for $1,800 on March 25, 2019. Plaintiff filed motions for a new trial, for partial judgment notwithstanding the verdict, and to vacate and enter a different judgment. Defendants filed motions to enter a different judgment and for judgment notwithstanding the verdict on the cause of action for failure to complete repairs within 30 days.
All motions were denied, and plaintiff filed this appeal.
DISCUSSIONDefendants did not file a respondents' brief. We decide the appeal "on the record, the opening brief, and any oral argument by the appellant." (Cal. Rules of Court, rule 8.220(a)(2).)
Plaintiff contends the trial court erred when it refused to instruct the jury that restitution of everything plaintiff paid under his lease contract for the car could be awarded as the remedy for defendants' failure to complete warranty repairs in 30 days. As a consequence, on that cause of action the special verdict form asked the jury only: "What are [plaintiff's] incidental and consequential damages?"
The question whether the Song-Beverly Act permits restitution of the price paid for the car, as a remedy for a manufacturer's failure to complete warranty repairs within 30 days, is a question of statutory construction that we review de novo. We give statutory language " 'a plain and commonsense meaning,' " and we consider a statutory provision "in its statutory context," not in isolation. (Kirzhner v. Mercedes-Benz USA, LLC (2020) 9 Cal.5th 966, 972, 977 (Kirzhner).)
We begin with the pertinent statutes.
Section 1793.2 governs the duties of a manufacturer making an express warranty. One of those duties appears in section 1793.2, subdivision (b). It provides that where repair of consumer goods is necessary "because they do not conform with the applicable express warranties," the goods must be repaired "so as to conform to the applicable warranties within 30 days." (We will refer to this as the 30-day repair requirement, or section 1793.2(b).)
Section 1793.2(b) states, in pertinent part: "Where . . . service or repair of the goods is necessary because they do not conform with the applicable express warranties, service and repair shall be commenced within a reasonable time by the manufacturer or its representative in this state. Unless the buyer agrees in writing to the contrary, the goods shall be serviced or repaired so as to conform to the applicable warranties within 30 days."
Another duty appears in section 1793.2, subdivision (d). "If the manufacturer . . . is unable to service or repair a new motor vehicle . . . to conform to the applicable express warranties after a reasonable number of attempts, the manufacturer shall either promptly replace the new motor vehicle in accordance with subparagraph (A) or promptly make restitution to the buyer in accordance with subparagraph (B)." (§ 1793.2, subd. (d)(2).) (We refer to this as the replacement-restitution remedy, or section 1793.2(d).)
Section 1794 governs a buyer's damages. It allows any buyer "who is damaged by a failure to comply with any obligation under this chapter or under an implied or express warranty or service contract" to bring an action for recovery of those damages and other legal and equitable relief. (§ 1794, subd. (a).)
Section 1794, subdivision (b) sets the measure of a buyer's damages: "The measure of the buyer's damages in an action under this section shall include the rights of replacement or reimbursement as set forth in subdivision (d) of Section 1793.2, and the following: [¶] (1) Where the buyer has rightfully rejected or justifiably revoked acceptance of the goods or has exercised any right to cancel the sale, Sections 2711, 2712, and 2713 of the Commercial Code shall apply. [¶] (2) Where the buyer has accepted the goods, Sections 2714 and 2715 of the Commercial Code shall apply, and the measure of damages shall include the cost of repairs necessary to make the goods conform." (Italics added.)
Because the jury found a violation of the 30-day repair requirement (§ 1793.2(b)), plaintiff argues the plain language of the just-quoted statutes entitles him to everything he paid under his lease contract plus incidental and consequential damages (rather than only incidental and consequential damages). He also contends that he justifiably revoked acceptance of the car (§ 1794, subd. (b)(1)), so that Commercial Code section 2711 applies, permitting him to recover the price he paid for the car. Neither of plaintiff's contentions is correct.
First, as the language italicized above shows, section 1794, subdivision (b) limits the replacement-restitution remedy to the circumstances "set forth in subdivision (d) of Section 1793.2." Under section 1793.2(d), it is only when the manufacturer is unable to repair the car "to conform to the applicable express warranties after a reasonable number of attempts" that the duty to replace or make restitution arises. (§ 1793.2(d)(2).) Further, "[f]or the purposes of [section 1793.2(d)]," nonconformity is defined to mean "a nonconformity which substantially impairs the use, value, or safety of the new motor vehicle to the buyer or lessee." (§ 1793.22, subd. (e)(1).) The statute says nothing about a replacement-restitution remedy for the section 1793.2(b) violation of failing to complete repairs within 30 days.
Plaintiff's car was in the shop for a total of 44 days during the period between April 2014 and October 2015, but no single repair visit extended for 30 days. We have not been asked to decide whether the 30 days of failure to complete repairs must be 30 consecutive days. For purposes of this appeal, we assume plaintiff proved the 30-day failure to repair requirement without deciding the question.
This conclusion is supported by Gavaldon v. DaimlerChrysler Corp. (2004) 32 Cal.4th 1246 (Gavaldon), where the Supreme Court held a service contract is not an express warranty, and section 1794 does not authorize the replacement-restitution remedy for breaches of service contracts. (Gavaldon, at pp. 1250, 1262.) (Recall that, in addition to failure to comply with obligations under the statute, section 1794 authorizes damages for failure to comply with obligations "under an implied or express warranty or service contract." (§ 1794, subd. (a).)) In Gavaldon, the Supreme Court rejected the plaintiff's contention "that [section 1794,] subdivision (b) signifies that anyone injured under subdivision (a) may obtain the replacement/restitution remedy." (Gavaldon, at p. 1262.) The court explained:
"But the statute on its face does not so read. The right to replacement or restitution is qualified by the phrase 'as set forth in subdivision (d) of section 1793.2.' It is most reasonable to assume that this qualification means that the remedy is subject to the provisions set forth in section 1793.2, subdivision (d) (section 1793.2(d)), otherwise the reference to section 1793.2(d) would be superfluous. [The plaintiff] argues in effect that only some of the provisions of section 1793.2(d) apply, but not the provision stating that the replacement/restitution remedy is available only for breach of an express warranty." (Gavaldon, supra, 32 Cal.4th at p. 1262; id. at p. 1263 ["the legislative history confirms that the only reasonable reading of section 1794, subdivision (b) is that the replacement/restitution remedy applies only if the conditions of section 1793.2(d) are met"]; see also Kirzhner, supra, 9 Cal.5th at p. 986 ["The duty to promptly provide restitution arises only after the manufacturer is unable to repair the vehicle after being afforded the opportunity to make a reasonable number of repair attempts."].)
Here, "the conditions of section 1793.2(d)" (Gavaldon, supra, 32 Cal.4th at p. 1263) were not met. As we have just observed, a nonconformity for purposes of section 1793.2(d) is a nonconformity that substantially impairs the use, value, or safety of the new car. (§ 1793.22, subd. (e)(1).) Plaintiff would have us construe the statute to require a replacement-restitution remedy for failure to repair, within 30 days, a defect the jury expressly found did not substantially impair the vehicle's use, value or safety to a reasonable buyer in plaintiff's circumstances. We see no basis in the statute, or in sound reason, to do so.
Second, plaintiff's theory that section 1794, subdivision (b)(1) entitles him to restitution fares no better. Section 1794, subdivision (b)(1) provides "[w]here the buyer has rightfully rejected or justifiably revoked acceptance of the goods or has exercised any right to cancel the sale," section 2711 of the Commercial Code "shall apply." Section 2711 allows a buyer who "justifiably revokes acceptance" to recover "so much of the price as has been paid," as well as "any expenses reasonably incurred in their inspection, receipt, transportation, care and custody." (Cal. U. Com. Code, § 2711, subds. (1) & (3).) Plaintiff contends he revoked acceptance when he asked the manufacturer to buy back the car, and again when he filed his complaint. But the statute requires the buyer's revocation of acceptance be justifiable, and here, the jury's verdict foreclosed a finding that revocation of acceptance would have been justifiable. (§ 1794, subd. (b)(1).)
The jury's verdict, finding no substantial nonconformity in the car, makes clear it would not have been justifiable for plaintiff to revoke acceptance, and that he had no "right to cancel the sale." (§ 1794, subd. (b)(1); see Cal. U. Com. Code, § 2608, subd. (1) ["The buyer may revoke his acceptance of a lot or commercial unit whose nonconformity substantially impairs its value to him . . . ."].)
Plaintiff argues he did not have to show he revoked acceptance of the car "within a reasonable time" and "before any substantial change in condition" as required under section 2608 of the California Uniform Commercial Code. This argument misses the point. The point in this case is that plaintiff's asserted revocation of acceptance was unjustified at any time, because there was no substantial impairment of the value of the car. The argument is wrong on the law as well. A buyer seeking the replacement-restitution remedy of section 1793.2(d) need not revoke acceptance of the vehicle at any time to obtain that remedy. (Krotin v. Porsche Cars North America, Inc. (1995) 38 Cal.App.4th 294, 303.) Justifiable revocation of acceptance under section 1794, subdivision (b)(1) is an alternate theory of recovery, as explained in Gavaldon, and the Commercial Code's requirements apply to it. (Gavaldon, supra, 32 Cal.4th at pp. 1263-1264; id. at p. 1264 ["As can readily be observed, revocation of acceptance requires more and different actions of the buyer than is required under section 1793.2(d)."].) Plaintiff's reliance on such cases as Mocek v. Alfa Leisure, Inc. (2003) 114 Cal.App.4th 402 and Music Acceptance Corp. v. Lofing (1995) 32 Cal.App.4th 610 is misplaced. Those cases involve the remedies for breach of implied warranty, which include the right to cancel the contract and recover amounts paid. (Mocek, at pp. 406-407; Music Acceptance, at p. 621; see also § 1791.1, subd. (d), § 1794; Cal. U. Com. Code, § 2711.) The jury here found there was no breach of implied warranty. --------
In short, plaintiff was only entitled to recover damages caused by the delay in repairing a nonconformity that did not substantially impair the car's use, value or safety. The trial court correctly concluded such damages do not include the replacement-restitution remedy under section 1793.2(d). Nor do they include damages that are available when a buyer justifiably revokes acceptance of goods under section 1794, subdivision (b)(1). There was no instructional error.
DISPOSITIONThe judgment is affirmed.
GRIMES, Acting P. J.
WE CONCUR:
STRATTON, J.
WILEY, J.
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