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BRADY v. CRISWELL FUNERAL HOME, INC
Factual and Procedural Background
Appellant Mary D. Brady sued Criswell Funeral Home for negligence and intentional infliction of emotional distress arising from the alleged wrongful cremation of Appellant's mother. After the mother died in a house fire on March 14, 1993, Appellant's brother arranged for cremation with the funeral home and obtained a permit from the state medical examiner pursuant to 63 O.S. 1991 § 1-329.1. The cremation was performed by Demuth Corp. d/b/a Area Cremation Services on March 16, 1993. The trial court granted summary judgment for the funeral home, and Appellant appealed that final order to the Court of Appeals of Oklahoma, Division No. 1.
Legal Issues Presented
- Whether a funeral home has a duty to obtain consent from all next of kin of equal degree before proceeding with the initial disposition (cremation) of a decedent's body when one next of kin represents that he has authority.
- Whether the funeral home had a duty to stop a cremation after being informed by another equal next of kin that she did not consent.
- Whether damages for mental anguish are recoverable in negligence absent contemporaneous physical injury, or whether minimal physical symptoms suffice to support recovery.
Arguments of the Parties
Appellant's Arguments
- The funeral home breached its duty of care by authorizing cremation without Appellant's consent and negligently supervising its employee, Stittsworth.
- Appellant alleged intentional and/or negligent infliction of emotional distress and asserted she experienced physical symptoms (distress, panic, fear, shock, physical pain, nausea) accompanying mental anguish.
- Appellant contended she told the funeral home she did not agree with cremation and was told it would be stopped, yet cremation occurred.
Appellee's Arguments
- The funeral home argued it had no duty to obtain Appellant's consent because it reasonably relied on the brother's representation and authorization and was not required to determine or obtain consent from other heirs.
- Alternatively, Appellee argued Appellant could not recover for mental anguish in negligence absent any contemporaneous physical injury.
Table of Precedents Cited
| Precedent | Rule or Principle Cited For | Application by the Court |
|---|---|---|
| Johnson v. Mid-South Sports, Inc., 806 P.2d 1107 (Okla. 1991) | Standard of review for summary judgment; view evidence in light most favorable to nonmoving party and reverse if a substantial controversy exists as to any material fact. | The court applied this standard, reviewing pleadings and evidentiary materials in favor of Appellant and concluding summary judgment was inappropriate if factual disputes remained. |
| Heiligman v. Chambers, 338 P.2d 144 (Okla. 1959) | Holds that consent of "all persons in the same degree next of kin" is necessary to disinter, remove and rebury a body. | The court cited Heiligman but distinguished it from initial disposition, noting Heiligman concerned disinterment/reburial and did not establish a duty to obtain consent of all next of kin for initial disposition (cremation). |
| Ellington v. Coca Cola Bottling Co. of Tulsa, 717 P.2d 109 (Okla 1986) | Rule that mental anguish accompanying some physical suffering may be recovered in a negligence action; mental anguish alone is not recoverable. | The court relied on Ellington to hold that Appellant's affidavit describing physical symptoms accompanying mental distress precluded summary judgment on the ground of nonrecoverable damages. |
Court's Reasoning and Analysis
The court first applied the summary judgment standard from Johnson v. Mid-South Sports, Inc., viewing all inferences in the light most favorable to Appellant and reversing where material factual disputes exist. The court examined undisputed facts showing the brother arranged the funeral, completed the state application-permit (which certifies the applicant as "the person having the legal authority to dispose of the remains") and obtained a permit under 63 O.S. 1991 § 1-329.1 authorizing cremation. Under 21 O.S. 1991 § 1158, the duty of burial devolves upon nearest of kin of adult age if no surviving spouse exists; such person is legally responsible for disposition and for completing the state permit under § 1-329.1.
The court considered Appellant's reliance on Heiligman v. Chambers (consent of all next of kin for disinterment/reburial) but found Heiligman does not support imposing a duty on a funeral home to identify and obtain consent from every next of kin for the initial disposition. The court held a funeral home may reasonably rely on a representation by a next of kin that he has legal authority to dispose of the body, absent information casting doubt on that representation.
Nonetheless, the court found Appellant presented evidence in her affidavit that, if believed, could establish a prima facie negligence claim: she informed funeral home employee Stittsworth on March 15 that she did not consent and was told he would stop the cremation, yet cremation occurred the following day. The court concluded such notice of disagreement between equal next of kin could override the brother's representation and create a factual question whether the funeral home exercised reasonable care in stopping the cremation.
On damages, the court addressed Appellee's contention that mental anguish without physical injury is not recoverable. Citing Ellington, the court held that because Appellant alleged accompanying physical symptoms (panic, nausea, physical pain), the mental anguish claim could support recovery and thus could not supply grounds for summary judgment.
Holding and Implications
REVERSED AND REMANDED.
Direct effect: The trial court's order granting summary judgment for Appellee is reversed and the case is remanded for further proceedings consistent with the opinion. The court held (1) a funeral home may rely on a next of kin's representation of authority absent information to the contrary, (2) evidence that a funeral home was informed of an equal next of kin's disagreement may create a question of fact about the duty to stop disposition, and (3) mental anguish accompanied by physical symptoms may be recoverable. The opinion does not announce a new broad legal rule beyond its application to the facts presented.
CARL B. JONES, Judge:
Appellant brought this action against Appellee, funeral home, for negligence and intentional infliction of emotional distress arising from the alleged wrongful cremation of Appellant's deceased mother. The trial court granted summary judgment in favor of Appellee/Defendant, funeral home, and from that final order Appellant seeks review.
After Appellant's mother died in a house fire on March 14, 1993, her son, Appellant's brother, the next day arranged for cremation and funeral services with Appellee funeral home. A permit was applied for and issued by the state medical examiner's office pursuant to 63 O.S. 1991 § 1-329.1[ 63-1-329.1]. A cremation was performed by the Demuth Corp. d/b/a Area Cremation Services on March 16, 1995.
The Demuth Corporation was formerly a defendant in this case, but was dismissed and is not a party to this appeal.
Appellant contends her brother entered into the funeral and cremation arrangement without her knowledge. She also alleges that at 1:15 o'clock pm. on March 15, 1993, she called the funeral home and spoke with an employee named Stittsworth who informed Appellant of the arrangements made by her brother. She told Stittsworth that she did not agree with the decision to cremate. She states in her affidavit that Stittsworth said he would stop the cremation. The next morning, March 16, 1993, Appellant met with Stittsworth at the funeral home who told her that the cremation had already been performed.
Regarding her negligence claim, Appellant contends the Appellee funeral home breached its duty of care in authorizing the cremation without her consent. She also alleges Appellee negligently supervised its employee, Stittsworth. Her third claim is for "intentional and/or negligent infliction of emotional distress".
In its Motion for Summary Judgment, Appellee argues that it had no duty to obtain Appellant's consent prior to cremation. It had the authorization of Appellant's brother and, it is argued, it was not obligated to determine the existence of other heirs and obtain their consent as well. Alternatively, Appellee sought summary judgment on the grounds that in alleging only damages for mental anguish and distress, and absent any contemporaneous physical injury, Appellant had no recoverable damages.
In reviewing a grant of summary judgment this Court will review the pleadings and evidentiary materials submitted to the trial court and view all the inferences and conclusions that can be drawn therefrom in the light most favorable to Appellant. Johnson v. Mid-South Sports, Inc., 806 P.2d 1107 (Okla. 1991). We must reverse the grant of summary judgment if the materials submitted to the trial court indicate a substantial controversy exists as to any material fact. Id. at 1108.
The "undisputed" facts set forth by Appellee in support of its motion appear, in fact, to be undisputed. However, Appellants facts render summary judgment inappropriate. Appellant's brother contracted with Appellee funeral home to provide funeral services and cremation of their mother's body. The affidavit of Mr. Stittsworth, the director of Appellee funeral home, states that the brother represented to him that he had the authority to make these arrangements. The brother applied to the state medical examiner's office for a permit allowing the cremation. The Application immediately above the brother's signature states, "I hereby certify that I am the person having the legal authority to dispose of the remains of the above-named decedent and that application is made herewith for permission to dispose of the body." The Permit authorized the funeral home to "proceed with cremation". The body was cremated on March 16, 1993.
There is no question that Appellant's brother was a proper party to arrange for the disposition of the mother's body. There was no surviving spouse, and in such event, "the duty of burial devolves upon any person or persons in the same degree nearest of kin to the deceased, being of adult age, and possessed of sufficient means to defray the necessary expenses." 21 O.S. 1991 § 1158[ 21-1158] (2nd.) And it is this person who is legally responsible for the disposition of a body, who, if he desires that it be cremated, must complete the application-permit form with the state medical examiner's office. 63 O.S. 1991 § 1-329.1[ 63-1-329.1].
Here, there were actually three children of the deceased who were the next of kin in the same degree. Appellant's theory is based on the legal conclusion that a funeral home in such situation would be obligated to obtain the consent of all such next of kin before it could proceed with whatever disposition of the body is requested. Cited for this proposition is the case of Heiligman v. Chambers, 338 P.2d 144 (Okla. 1959). Heiligman holds that it is necessary to obtain the consent of "all persons in the same degree next of kin" to disinter, remove and rebury a body. No authority is cited that would obligate a funeral home to obtain a consent from each such next of kin for the initial disposition of the body, whatever disposition is chosen. The decision sought by Appellant would effectively obligate a funeral home to investigate the family of the deceased to determine the next of kin, to find those people and obtain their consent to the requested disposition. This is not only not the law, but is highly impractical.
In the instant case, Appellant's brother represented that he was the person having the legal authority to dispose of the bodily remains. Absent additional information that places such representation in doubt, the funeral home should be entitled to rely thereon with no duty to identify, then seek and obtain, the permission or consent of other possible next of kin.
Irrespective of the above, Appellant offered evidence, that if believed, could establish a prima facie case of negligence. Her affidavit states that she called Mr. Stittsworth of Appellee funeral home at 1:15 o'clock p.m., on March 15, 1993, at which time Stittsworth informed her of his instructions from her brother to arrange for cremation. She told Stittsworth then that she did not agree with nor authorize the cremation. The affidavit further states that he would stop the cremation. She called the funeral home later that day to discuss burial arrangements and was told by another employee (Stittsworth had left for the day) that cremation had already been done. That evening, Appellant called Stittsworth at home. He told her he had been successful in stopping the cremation. The next morning, March 16, she went to the funeral home where she was told by Mr. Stittsworth that the body had, in fact, been cremated. Stittsworth's affidavit states that the cremation was done on that day, March 16.
Upon being advised by Appellant that she did not agree with the cremation, the funeral home had the duty to stop the cremation if possible. Such knowledge of disagreement between next of kin with equal authority to dispose of the bodily remains overrides Appellant's brother's representation that he had the authority to determine the disposition of the body. Sufficient facts exist creating at least a question of fact as to whether Appellee funeral home did what it reasonably should have done. If it did not, absent other possible defenses, such conduct is actionable
Appellee's second ground for summary judgment was, absent a physical "injury", Appellant could not recover damages for mental anguish in a negligence case. Appellant's affidavit describes her damages caused by the shock of learning that her mother's body was cremated. She states that she experienced "feelings of acute distress, panic, fear, shock, physical pain and nausea." Because there is at least minimal evidence of physical symptoms, the lack of recoverable damages cannot be the basis for summary judgment. Although a plaintiff may not recover for mental anguish alone in a negligence case, if there is some physical suffering connected therewith, the mental anguish may be recovered for Ellington v. Coca Cola Bottling Co. of Tulsa, 717 P.2d 109 (Okla 1986) Because there was evidence of physical suffering that accompanied the mental suffering, the physical and mental pain and suffering are both recoverable items of damage.
The order granting summary judgment must be reversed. The case is remanded to the trial court for further proceedings consistent herewith.
REVERSED AND REMANDED.
JOPLIN, J., dissents.
ADAMS, V C J., concurs.
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