Login
  • Bookmark
  • PDF
  • Share
  • CaseIQ

TOWN OF MASSENA v. HEALTHCARE U/w MUT

Court of Appeals of the State of New York.
Sep 17, 2002
Smart Summary (Beta)

Factual and Procedural Background

This appeal arises from a dispute over whether certain insurers owe a duty to defend and indemnify Massena Memorial Hospital and related parties in an underlying federal lawsuit brought by Olof Franzon, a licensed physician and sole shareholder of Women's Medical Surgical Health Care, P.C. Franzon alleged that the hospital and associated defendants conspired to deprive him of his civil rights under the First and Fourteenth Amendments and 42 U.S.C. § 1983, based on his public advocacy for nurse-midwifery services. The complaint included claims of defamation, tortious interference with business relations and contract, and emotional distress caused by alleged malicious acts by the hospital.

The hospital and the Town of Massena sought declarations that three insurers—Healthcare Underwriters Mutual Insurance Company (HUM), Federal Insurance Company (Federal), and Physicians Reciprocal Insurers (PRI)—had a duty to defend them in the federal action. The Supreme Court held that each insurer owed a duty to defend. The Appellate Division modified this ruling by reversing the denial of summary judgment for three insurers and declaring no duty to defend or indemnify due to exclusions for intentional acts and policy provisions. The Court of Appeals granted leave to appeal and ultimately concluded that HUM has a duty to defend, modifying the Appellate Division’s order accordingly.

Legal Issues Presented

  1. Whether the defendant insurers have a duty to defend Massena Memorial Hospital and related insureds in the underlying federal lawsuit.
  2. Whether exclusions for intentional wrongdoing or defamatory statements preclude the insurers’ duty to defend or indemnify under the relevant insurance policies.

Arguments of the Parties

Appellant Hospital and Related Parties

  • Asserted that the insurers, including HUM, Federal, and PRI, owe a duty to defend the hospital in the underlying federal lawsuit.
  • Relied on the language of the insurance policies and the allegations in the complaint to support coverage.

Respondent Healthcare Underwriters Mutual Insurance Company (HUM)

  • Argued that the exclusion for defamatory statements made knowingly false within a business enterprise negates coverage.
  • Contended that intentional malice allegations equate to intentional wrongdoing, which is excluded from coverage.

Respondent Federal Insurance Company

  • Maintained that its policy excludes coverage for claims arising from bodily injury, libel, slander, defamation, or professional services performed by insured directors or officers.
  • Argued that tortious interference claims are not covered because they did not occur within the insured capacity or fall under excluded professional services.

Respondent Physicians Reciprocal Insurers (PRI)

  • Claimed no duty to defend based on broad exclusions for willful, fraudulent, or malicious acts, defamation, and tortious interference.
  • Relied on policy language excluding claims arising from professional services and related activities.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Fitzpatrick v. American Honda Motor Co., 78 N.Y.2d 61, 65 Duty to defend is broader than duty to indemnify; duty arises whenever complaint alleges a cause of action that possibly falls under the policy. Used to establish that an insurer must defend if any claim arguably arises from covered events.
Goldberg v. Lumber Mut. Cas. Ins. Co., 297 N.Y. 148, 154 Supports the principle that duty to defend arises from reasonable possibility of coverage. Reinforces the broad scope of duty to defend.
Technicon Electronics Corp. v. American Home Assur. Co., 74 N.Y.2d 66, 73-74 Allegations potentially within the policy language trigger duty to defend; burden on insurer to prove exclusion applies. Applied to require insurer to justify exclusion clauses to deny coverage.
Ruder Finn, Inc. v. Seaboard Sur. Co., 52 N.Y.2d 663, 669-670 Similar to Technicon regarding duty to defend and burden of proving exclusions. Supports the insurer’s burden to show exclusions apply exclusively.
Frontier Insulation Contrs. v. Merchants Mut. Ins. Co., 91 N.Y.2d 169, 175 If any claims arguably arise from covered events, insurer must defend entire action. Applied to hold that HUM must defend all claims once duty to defend is established on any claim.
Seaboard Surety Co. v. Gillette Co., 64 N.Y.2d 304, 310 Duty to defend arises whenever allegations fall within scope of risks undertaken, even if complaint asserts claims outside coverage. Used to emphasize the breadth of duty to defend despite additional claims outside coverage.
International Paper Co. v. Continental Cas. Co., 35 N.Y.2d 322, 325 Insured’s right to legal representation under policy exists even if the claims are debatable; insurer bears burden to prove exclusion. Supports that HUM must defend despite contested claims; duty to defend is contractual and protects insured’s right to counsel.
Foster v. Churchill, 87 N.Y.2d 744, 751 Definition of defamation as a false statement exposing a person to public contempt or disgrace. Clarifies the nature of defamatory statements relevant to coverage analysis.
Immuno AG v. Moor-Jankowski, 77 N.Y.2d 235, 245 Requirement that defamatory statements be false. Supports the necessity of falsity for defamation claims under the policies.
New York Times v. Sullivan, 376 U.S. 254, 279-280 Actual malice standard for public figures requires knowledge or reckless disregard of falsity. Applied because Franzon was a limited public figure; actual malice standard governs defamation claim coverage.
Liberman v. Gelstein, 80 N.Y.2d 429, 437 Common law malice or ill will required for defamation claims by private individuals. Distinguished from actual malice standard applicable here.
Allstate Ins. Co. v. Zuk, 78 N.Y.2d 41, 45 Insurer relieved of duty to defend only if no possible factual or legal basis for indemnity exists. Used to reject insurer’s claim that duty to defend is negated by allegations of intentional wrongdoing.
Public Service Mut. Ins. Co. v. Goldfarb, 53 N.Y.2d 392, 399-400 Conduct intended to cause injury is not covered by insurance as a matter of public policy. Supports exclusion of intentional wrongdoing from coverage but distinguishes reckless defamation claims.
Messersmith v. American Fid. Co., 232 N.Y. 161, 163-165 Similar public policy exclusion of intentional injury from insurance coverage. Further supports exclusion for intentional acts under the policies.

Court's Reasoning and Analysis

The Court analyzed the insurers' duties under the relevant insurance policies in light of the allegations in the federal complaint. It reaffirmed the principle that the duty to defend is broader than the duty to indemnify and arises whenever the complaint alleges claims that possibly fall within the policy's coverage. The Court emphasized that the insurer bears the burden to prove that exclusions apply exclusively to deny coverage.

Regarding HUM, the Court found that its Personal Injury Liability (PIL) policy covers defamatory statements, and the complaint includes allegations of malicious false statements damaging Franzon's reputation. Although HUM argued that the defamatory statements were knowingly false and thus excluded, the Court noted that Franzon was a limited public figure, requiring proof only of reckless disregard for truth (actual malice). Because the complaint alleged recklessness, coverage and thus a duty to defend existed. This duty extended to the entire action under HUM's policies, making discussion of other policies unnecessary.

For Federal Insurance, the Court found that its Executive Liability and Indemnification Insurance Policy broadly excluded claims related to bodily injury, defamation, and professional services performed by insured directors or officers. The tortious interference claims did not clearly arise from insured capacities or covered conduct, and the hospital failed to meet its burden to show coverage. Therefore, Federal had no duty to defend.

Similarly, PRI's policy contained extensive exclusions for willful, fraudulent, or malicious acts, defamation, and tortious interference claims, eliminating any duty to defend under its policy.

The Court thus modified the Appellate Division order by reinstating the Supreme Court's finding that HUM has a duty to defend, while affirming the no-duty rulings regarding Federal and PRI.

Holding and Implications

The Court held that Healthcare Underwriters Mutual Insurance Company (HUM) has a duty to defend Massena Memorial Hospital and related insureds in the underlying federal lawsuit, while Federal Insurance Company and Physicians Reciprocal Insurers (PRI) do not have such a duty.

The direct effect of this decision is that HUM must provide a defense to the insureds in the federal action based on the allegations of defamation made with reckless disregard for truth. The ruling modifies the Appellate Division's prior order by reinstating the Supreme Court's declaration of HUM's duty to defend. No broader precedent beyond the parties is established, and the decision clarifies the application of duty to defend principles in the context of defamation claims involving limited public figures and insurance policy exclusions.

Show all summary ...

Curtis C. Mechling, for respondent Federal Insurance.

James W. Tuffin, for respondent Physicians' Reciprocal.

William S. Brandt of counsel, for Massena Memorial Hospital and others, third-party defendants-appellants.

Fred J. Hutchison of counsel, for Christine Rowe-Button, M.D., third-party defendant-appellant.

Donald R. Moy, Lake Success, for Medical Society of the State of New York, amicus curiae.

Jeffery J. Sherrin and Rafael A. Olazagasti III of counsel, for Healthcare Association of New York State, amicus curiae.

Opinion by Judge Smith.

The issue here is whether the defendant insurers have a duty to defend Massena Memorial Hospital and related litigants in an underlying Federal lawsuit. We conlclude that one insurer has a duty to defend, therefore, modify the order of the Appellate Division.

Olof Franzon is a duly licensed physician and the sole shareholder in his practice, Women's Medical Surgical Health Care, P.C. Franzon and Women's Medical brought the underlying Federal action for damages against Massena Memorial Hospital, its Board of Managers, its Medical Executive Committee and a number of physicians and hospital executives, alleging a conspiracy to deprive Franzon of his civil rights as guaranteed by the First and Fourteenth Amendments to the United States Constitution and 42 U.S.C. § 1983, and alleging that he is entitled to attorneys' fees pursuant to 42 U.S.C. § 1988. More specifically, Franzon alleged that he publically advocated that the hospital provide nurse-midwifery services and further alleged that the hospital had not previously provided such services for anti-competitive reasons. Franzon alleged that in response, the hospital engaged him for exercising his right to free speech. The campaign consisted of defendants' (1) "overt and malicious acts" designed to "excommunicate him from, and ruin him in, the Massena medical community," (2) disparagement in internal reviews and to his patients and (3) refusing to renew his hospital privileges. Franzon alleged that this harassment caused him to suffer various injuries, including "extreme emotional distress." Franzon also alleged defamation, tortious interference with business relations and tortious inference with contract pursuant to the common law of New York State.

In the present action, the Town of Massena, the owner of Massena Memorial Hospital, and that hospital (collectively, the hospital) seek a declaration that three of their insurers — Healthcare Underwriters Mutual Insurance Company (HUM), Federal Insurance Company (Federal) and Physicians Reciprocal Insurers (PRI) — owe them a defense in the Federal action. Supreme Court held that "each insurer owes their insureds a defense in the underlying lawsuit" because each policy did not exclude coverage of all of the underlying claims as a matter of law. The Appellate Division modified by reversing the denial of summary judgment. It concluded that the alleged acts were either intentional, and therefore excluded as a matter of public policy, or specifically excluded under the applicable policies' provisions ( 282 A.D.2d 107). We granted leave to appeal to the hospital and to third-party defendant Dr. Rowe-Button. We conclude that HUM is obligated to defend the Federal action and we, therefore, modify the order of the Appellate Division.

"[T]he duty to defend is broader than the duty to indemnify" (Fitzpatrick v. American Honda Motor Co., 78 N.Y.2d 61, 65;see also Goldberg v. Lumber Mut. Cas. Ins. Co., 297 N.Y. 148, 154). "[A]n insurer's duty to defend arises whenever the allegation in a complaint state a cause of action that gives rise to a reasonable possibility of recovery under the policy" (Fitzpatrick, 78 N.Y.2d at 65). If the allegations of the complaint are even potentially within the language of the insurance policy, there is a duty to defend (see Technicon Electronics Corp. v. American Home Assur. Co., 74 N.Y.2d 66, 73; Ruder Finn, Inc. v. Seaboard Sur. Co., 52 N.Y.2d 663, 669-670). "If any of the claims against [an] insured arguably arise from covered events, the insurer is required to defend the entire action" (Frontier Insulation Contrs. v. Merchants Mut. Ins. Co., 91 N.Y.2d 169, 175). Indeed, "[t]he duty to defend arises whenever the allegations in the complaint against the insured fall within the scope of the risks undertaken by the insurer * * * [and, it is immaterial] that the complaint against the insured asserts additional claims which fall outside the policy's general coverage or within its exclusionary provisions" (Seaboard Surety Co. v. Gillette Co., 64 N.Y.2d 304, 310 [citations omitted]). When an exclusion clause is relied upon to deny coverage, the burden rests upon the insurance company to demonstrate that the allegations of the complaint can be interpreted only to exclude coverage (see International Paper Co. v. Continental Cas. Co., 35 N.Y.2d 322, 325; Technicon, 74 N.Y.2d at 73-74). The merits of the complaint are irrelevant and, "[a]n insured's right to be accorded legal representation is a contractual right and consideration upon which his premium is in part predicated, and this right exists even if debatable theories are alleged in the pleading against the insured" (International Paper, 35 N.Y.2d at 325).

HUM contracted with the hospital for coverage under three policies — the Personal Injury Liability (PIL) policy, the Hospital Professional Liability (HPL) policy, and the Comprehensive General Liability (CGL) policy. The plain language of the PIL policy obligates HUM to provide a defense to plaintiff. Specifically, the PIL policy covers all personal injury damages arising out of various offenses including "the publicaton or utterance of a libel or slander" or of other defamatory or disparaging material. The complaint contains allegations that the hospital "intentionally and maliciously made false statements to Franzon's patients, potential patients, and the community at large in an effort to damage his reputation as a doctor." The complaint additionally alleges that the statements are untrue.

The complaint also specifies that Dr. Jhaveri told another patient that Franzon "was going to be booted out of Massena;" that it was "bull" that a patient had an untrasound in Franzon's office as the patient "should not have any ultrasounds done in Franzon's office;" and that Dr. Maresca told a resident during a repeat mammogram that "if you were Dr. Franzon's patient, I wouldn't even be talking to you."

HUH relies on its exclusion for defamatory statements made within a business enterrise with knowledge of it falsity. Defamation is defined as a false statement that exposes a person to public contempt, ridicule, aversion or disgrace (see Foster v. Churchill, 87 N.Y.2d 744, 751). A party alleging defamation must allege that the statement is false (see Immuno AG v. Moor-Jankowski, 77 N.Y.2d 235, 245, cert denied 500 U.S. 954). In addition, where the party is a public figure, that party must allege taht the statement was made with "actual malice," defined as either knowledge of the falsehood or recklessness as to the falsehood (see New York Times v. Sullivan, 376 U.S. 254, 279-280). Where the party alleging defamation is not a public figure, a showing of common law malice, or ill will, is necessary (see Liberman v. Gelstein, 80 N.Y.2d 429, 437). Even though a statement is defamatory, a qualified privilege exists where the communication is made to persons who have some common interest in the subject matter (see id. at 437-439).

The district court in the underlying action held that Franzon was a limited public figure who must prove actual malice, namely that the statements were false and were made with knowledge of the falsity or recklessness as to their falsity (see Franzon v. Massena Mem. Hosp., 89 F. Supp.2d 270, 278 [NDNY 2000]). Even if the allegedly defamatory statements concerned the "business enterprise" of Franzon's practice of medicine, and even if the statements were intentionally and maliciously made, there was no allegation that the statements were made with knowledge of their falsity. Moreover, because Franzon is a limited public figure, actual malice requires only recklessness as to the truth of the statement, and not knowledge of the falsity. Thus, defense coverage is proper based on the policy terms.

HUM also argues, and the Appellate Division agreed, that it had no duty to indemnify because the allegations of malice were equivalent to allegations of intentional wrongdoing. This Court has stated that "an insurer can be relieved of its duty to defend if it establishes as a matter of law that there is no possible factual or legal basis on which it might eventually be obligated to indemnify insured under any policy provision" (Allstate Ins. Co. v. Zuk, 78 N.Y.2d 41, 45). As a matter of policy, conduct engaged in with the intent to cause injury is not covered by insurance (see, Public Service Mut. Ins. Co. v. Goldfarb, 53 N.Y.2d 392, 399-400; Messersmith v. American Fid. Co., 232 N.Y. 161, 163-165). As we have stated, because of Franzon's status as a limited public figure, he could recover on his defamation claim if he established that defendants' defamatory statements were made with reckless disregard of their truth. Such defamatory statements would be covered by HUM's policy and would not be precluded by public policy. Because HUM has a duty to defend the defamation claims under the HUM PIL policy, it consequently has a duty to defend the entire action brought under any of the HUM policies (see Frontier Insulation Contrs. v. Merchants Mut. Ins., 91 N.Y.2d at 175 ["If any of the claims against the insured arguably arise from covered events, the insurer is required to defend the entire action"]). We therefore hold that HUM necessarily has a duty to defend all of the claims. Since HUM is obligated to defend the action under the PIL policy, it is unnecessary for us to discuss the HPL and the CGL policies.

Federal Insurance Company has no duty to defend the hospital. Its Executive Liability and Indemnification Insurance Policy provides coverage for "all loss" that the insured is "legally obligated to pay" for any "wrongful act." A wrongful act is "any error, misstatement, misleading statement, act omission, neglect, or breach of duty committed * * * by any Insured Person, individually or otherwise, in his Insured Capacity, or any matter claimed against him solely by reason of his serving in such Insured Capacity." "Insured Capacity" means as a director or officer. The policy limits this coverage by excluding, among other things, any loss "arising out of" or otherwise related to "bodily injury * * * libel, slander, defamation of character" or similar torts. The policy also excludes any loss resulting from performance of "professional services," including services on "a formal medical accreditation or similar medical professional board or committee of an Insured." This broad exclusionary language negates coverage for all but the tortious interference claim in the Franzon complaint.

The hospital has not, however, met its burden of showing that the tortious conduct is covered. Franzon's tortious interference claims against the hospital are centered around three physicians' failure to refer patients to him. This conduct could only occur in the doctors' respective roles as members of an insurance network. Franzon's complaint, however, does not allege whether the doctors' conduct in question occurred while they were acting in their "insured capacity" as officers or directors or otherwise. Federal argues that the conduct surrounding the tortious interference claim occurred outside the doctors' insured capacity, or in the alternative, in the excluded performance of "professional services" category. Once the insurance company asserted the exclusion, the hospital defendants had the burden of showing that the conduct alleged was covered and they have failed to make that requisite showing. Federal therefore has no duty to defend under the policy.

Physicians Reciprocal Insurers (PRI) is also under no duty to defend the individual doctors. Under the PRI policy, the insurer was obligated to pay "all sums which you become legally obligated to pay for a claim," excluding punitive damages, and to defend every "claim" arising from the insured's performance of "professional services." "Professional services" includes "services as a member of a formal accreditation board or any committee of a hospital where" the insured is "engaged in accreditation review and standards review." The policy's exclusions are extensive including "any willful, fradulent or malicious civil act;" any claim resulting from "defamation, libel, slander" and similar torts; and any claim for interference with contract or with prospective business advantage. The policy stated that the exclusions applied even after the amendment of the definition of professional services to include accreditation review and standards review. These exclusions eliminate any duty PRI could have to defend the hospital against Franzon's claims.

Accordingly, the order of the Appellate Division should be modified, without costs, by reinstating so much of Supreme Court's order as declared a duty to defend by HUM and, as so modified, affirmed.

* * *

Order modified, without costs, by reinstating so much of the order of Supreme Court, St, Lawrence County, as declared a duty to defend by Healthcare Underwriters Mutual Insurance Company and, as so modified, affirmed.