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McAFEE v. ETS PAYPHONES
Factual and Procedural Background
Plaintiff Jessie McAfee filed a negligence action against defendant ETS Payphones, Inc. after sustaining an injury from a payphone at a gas station in Appling, Georgia. The payphone's lock had been drilled and its metal casing loosened due to theft, but it remained functioning. While making calls and kneeling to prevent paperwork from blowing away, the loosened casing fell on McAfee’s head, causing injury. McAfee alleged ETS failed to exercise ordinary care to protect invitees from the hidden danger posed by the damaged payphone. After discovery, ETS moved for summary judgment, which the trial court granted. McAfee appealed that order.
Legal Issues Presented
- Whether ETS Payphones had superior knowledge of the dangerous condition posed by the theft-damaged payphone that injured McAfee.
- Whether ETS exercised ordinary care to protect invitees from the alleged hidden danger.
- Whether ETS could be held liable under premises liability principles for injuries caused by third-party criminal acts, specifically theft damage to the payphone.
Arguments of the Parties
The opinion does not contain a detailed account of the parties' legal arguments.
Table of Precedents Cited
| Precedent | Rule or Principle Cited For | Application by the Court |
|---|---|---|
| Bryant v. DIVYA, Inc., 278 Ga. App. 101 (2006) | Standard for summary judgment and that a landowner is not an insurer of invitee safety. | Applied to confirm summary judgment standard and clarify that liability requires superior knowledge of danger. |
| Robinson v. Kroger Co., 268 Ga. 735 (1997) | Statutory duty of landowners to keep premises safe for invitees. | Referenced to establish the duty owed by ETS to McAfee as an invitee. |
| Pound v. Augusta Nat., 158 Ga. App. 166 (1981) | Liability arises from proprietor’s superior knowledge of a dangerous condition unknown to invitees. | Used to emphasize that mere injury is insufficient without superior knowledge by proprietor. |
| Emory Univ. v. Smith, 260 Ga. App. 900 (2003) | Premises liability principles regarding landowner duties. | Supported the legal framework on premises liability applied in this case. |
| Wingo v. Harrison, 268 Ga. App. 156 (2004) | Premises liability standards. | Referenced to bolster the premises liability analysis. |
| TGM Ashley Lakes v. Jennings, 264 Ga. App. 456 (2003) | Landowner liability for third-party criminal acts if reasonably foreseeable. | Applied in assessing whether ETS had reasonable grounds to anticipate criminal acts causing injury. |
| Agnes Scott College v. Clark, 273 Ga. App. 619 (2005) | Foreseeability of criminal acts and requirement of substantial similarity to prior incidents. | Used to determine that prior thefts were not sufficiently similar to foresee the injury sustained by McAfee. |
| Sturbridge Partners v. Walker, 267 Ga. 785 (1997) | Criteria for determining substantial similarity of prior criminal acts to the incident. | Applied to evaluate the nature of prior thefts in relation to McAfee’s injury. |
| Green v. Home Depot U.S.A., 277 Ga. App. 779 (2006) | Distinction between actual and constructive knowledge in premises liability. | Referenced to explain ETS’s liability depends on actual or constructive knowledge of the hazard. |
| Yager v. Wal-Mart Stores, 257 Ga. App. 215 (2002) | Limits on duty to foresee unexpected dangers arising from criminal acts. | Applied to reject liability based on unforeseeable harm from theft damage. |
| Brownlee v. Winn-Dixie Atlanta, 240 Ga. App. 368 (1999) | Foreseeability and duty in premises liability cases involving criminal acts. | Used to support the conclusion that ETS did not have a duty to anticipate the specific injury. |
Court's Reasoning and Analysis
The court applied the summary judgment standard, reviewing the evidence in the light most favorable to McAfee. It recognized ETS’s duty under premises liability law to keep its premises reasonably safe for invitees but emphasized that liability requires the proprietor to have superior knowledge of a dangerous condition unknown to the invitee.
The court found no evidence that ETS had actual knowledge that the specific payphone was damaged and posed a danger. ETS conducted monthly physical inspections and nightly electronic polls, but the theft damage could only be detected by physical inspection, and no evidence showed ETS had discovered this particular damage before McAfee’s injury.
The court then considered constructive knowledge, concluding that while ETS was aware of a pattern of thefts and damage caused by a former employee, there was no evidence that ETS could reasonably foresee the injury sustained by McAfee. The prior thefts did not suggest that the payphone casing would fall and injure a user in the manner that occurred. The injury was caused by an unexpected and unforeseeable sequence of events, including McAfee kneeling and pulling on the phone cord.
Further, the court held that ETS was not liable for third-party criminal acts unless such acts were reasonably foreseeable and substantially similar to prior incidents. The thefts were not sufficiently similar to the injury-causing event to impose liability.
Accordingly, the court affirmed the grant of summary judgment in favor of ETS.
Holding and Implications
The Court affirmed the trial court’s grant of summary judgment in favor of ETS Payphones, Inc.
The direct effect of this decision is that ETS is not liable for McAfee’s injury under the premises liability theory because it lacked superior knowledge of the hazardous condition and the injury was not reasonably foreseeable. The court did not set any new precedent but applied established principles limiting landowner liability for injuries caused by third-party criminal acts absent actual or constructive knowledge of a dangerous condition.
BLACKBURN, Presiding Judge.
In this premises liability action, plaintiff Jessie McAfee appeals the trial court's order granting summary judgment to defendant ETS Payphones, Inc. For the reasons set forth below, we affirm.
Summary judgment is proper when there is no genuine issue of material fact and the movant is entitled to judgment as a matter of law. A de novo standard of review applies to an appeal from a grant of summary judgment, and we review the evidence, and all reasonable conclusions and inferences drawn from it, in the light most favorable to the nonmovant. Bryant v. DIVYA, Inc.
OCGA § 9-11-56 (c).
Bryant v. DIVYA, Inc., 278 Ga. App. 101 ( 628 SE2d 163) (2006).
So viewed, the record demonstrates that ETS Payphones owns and maintains approximately 2,500 pay telephones in Georgia and several other states across the southeast. In late 2003, ETS noticed an increase in the incidents of money being stolen from their payphones and suspected that a recently-terminated employee was responsible. As part of its normal procedures, ETS physically inspected every payphone at least once per month and used an automated computer polling program, whereby each phone was called nightly to determine that it was functioning and the amount of money that had been collected. However, during the recent rash of thefts, it was not uncommon for the thief to steal the collected money by drilling out the payphone's locks, which would loosen the phone's casing from its base but would leave the phone fully functioning. In such circumstances, only a physical inspection would alert ETS to the fact that the payphone had been subjected to theft or tampering.
On the morning of July 22, 2004, McAfee stopped at a gas station in Appling and began making phone calls on an ETS payphone. Although the payphone was functioning at that time, unbeknownst to McAfee the phone's lock had been drilled and its cast-metal casing had been loosened from its base as a result of a theft that was consistent with the thefts being attributed to the terminated ETS employee. While making his phone calls, McAfee was kneeling on the ground to prevent paperwork, which he was reviewing, from being blown away by the wind. McAfee made two phone calls and was about to make a third when the loosened upper casing of the payphone fell on his head and injured him.
McAfee filed a negligence action, alleging that ETS was liable for his injuries by failing to exercise ordinary care to protect him from the hidden danger posed by its theft-damaged payphone. At the conclusion of discovery, ETS moved for summary judgment. The trial court granted ETS's motion, and this appeal followed.
McAfee contends that the trial court erred in granting ETS summary judgment, arguing that genuine issues of material fact exist as to whether ETS had superior knowledge of the danger posed by its damaged payphone and as to whether it exercised ordinary care to protect invitees from such danger. We disagree. An owner or occupier of land has a statutory duty to keep its approaches and premises in a reasonably safe condition for invitees. See Robinson v. Kroger Co. "But an owner or occupier of land is not an insurer of the safety of its invitees." (Punctuation omitted.) Bryant, supra, 278 Ga. App. at 102. Lee v. Food Lion. See Robinson, supra, 268 Ga. at 740(1); Pound v. Augusta Nat. Rather,
[i]n premises liability cases, proof of [an invitee's injury], without more, does not give rise to liability on the part of a proprietor. The true basis of a proprietor's liability for personal injury to an invitee is the proprietor's superior knowledge of a condition that may expose the invitees to an unreasonable risk of harm. Recovery is allowed only when the proprietor had knowledge and the invitee did not.
OCGA § 51-3-1.
Robinson v. Kroger Co., 268 Ga. 735, 740 (1) ( 493 SE2d 403) (1997).
Pound v. Augusta Nat, 158 Ga. App. 166, 167 ( 279 SE2d 342) (1981).
(Emphasis supplied.) Emory Univ. v. Smith. See also Wingo v. Harrison.
Emory Univ. v. Smith, 260 Ga. App. 900, 901 ( 581 SE2d 405) (2003).
Wingo v. Harrison, 268 Ga. App. 156, 159 ( 601 SE2d 507) (2004).
In addition, "[a] landowner can be liable for third-party criminal [acts] if the landowner has reasonable grounds to apprehend that such a criminal act would be committed but fails to take steps to guard against injury." TGM Ashley Lakes v. Jennings. "In order for the crime at issue to be foreseeable, it must be substantially similar to previous criminal activities occurring on or near the premises such that a reasonable person would take ordinary precautions to protect invitees from the risk posed by the criminal activity." Agnes Scott College v. Clark. See Sturbridge Partners v. Walker. In determining whether previous criminal acts are substantially similar to the occurrence causing the harm, we have held that the acts need not be identical, but the prior incidents must be sufficiently similar "to attract the landowner's attention to the dangerous condition which resulted in the litigated incident." (Punctuation omitted; emphasis supplied.) Agnes Scott College, supra, 273 Ga. App. at 622 (1).
TGM Ashley Lakes v. Jennings, 264 Ga. App. 456, 462 (2) ( 590 SE2d 807) (2003).
Agnes Scott College v. Clark, 273 Ga. App. 619, 621 (1) ( 616 SE2d 468) (2005).
Sturbridge Partners v. Walker, 267 Ga. 785, 786 ( 482 SE2d 339) (1997).
Here, no evidence was presented indicating that ETS had actual knowledge that the specific payphone that caused McAfee's injury had been damaged during a theft and posed a danger to customers using it. See Green v. Home Depot U.S.A. Therefore, ETS could only be liable for McAfee's injury if the evidence demonstrated that it had constructive knowledge of the alleged hazard. See id.
Green v. Home Depot U.S.A., 277 Ga. App. 779, 781 (1) ( 627 SE2d 836) (2006).
McAfee argues that ETS had constructive knowledge based on its being aware of the fact that a recently terminated employee was stealing the money from its payphones and, in the course of such thefts, was damaging the phones in a manner similar to the damage sustained by the phone that caused McAfee's injury. However, "there is no duty to foresee dangers which are not reasonably expected and which would not occur except from unexpected acts." Yager v. Wal-Mart Stores. While ETS was aware of the increased incidents of theft and the consequent damage to its payphones, no evidence of prior incidents of theft-damaged phones falling and injuring customers was presented such that ETS could reasonably foresee that the theft damage of its payphone would cause injury to McAfee and in particular that McAfee would be kneeling on the ground and pulling on the phone cord such that the phone would fall on his head. See id.; Brownlee v. Winn-Dixie Atlanta. Quite simply, ETS did not possess superior knowledge of any danger because "[t]he prior criminal acts here do not suggest that personal injury would occur in the manner that it did in this case." Agnes Scott College, supra, 273 Ga. App. at 623 (1). Accordingly, the trial court did not err in granting summary judgment to ETS.
Yager v. Wal-Mart Stores, 257 Ga. App. 215, 217 ( 570 SE2d 650) (2002).
Brownlee v. Winn-Dixie Atlanta, 240 Ga. App. 368, 370 (2) ( 523 SE2d 596) (1999).
Judgment affirmed. Ruffin and Bernes, JJ., concur.
BLACKBURN, Presiding Judge.
DECIDED FEBRUARY 27, 2007.Alert