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ANDERSON v. SEARS ROEBUCK
Factual and Procedural Background
Anderson purchased a Craftsman riding lawnmower from Sears in August 2001 along with a three-year service and repair contract. Beginning in early 2004 the mower sometimes delayed shifting gears and backfired; Sears repairmen made visits, sprayed lubricant on the transaxle, and told Anderson they could find nothing wrong. On May 21, 2004 Anderson operated the mower for about five hours wearing thong sandals; she rested her left foot on the brake-clutch pedal while experiencing intermittent shifting and backfiring, felt tingling, and later developed blisters on her toes that progressed to gangrene, resulting in successive amputations culminating in amputation of her left leg below the knee. Anderson again contacted Sears; on July 7 Sears replaced the transaxle and other parts, after which shifting and backfiring ceased. Subsequent inspection revealed separation of the muffler seams, increased hot air and flame marks near the left pedal, and that the muffler failure was related to the backfiring. In Ware Superior Court the trial court granted summary judgment for Sears on Anderson's claims for breach of contract, breach of warranty, and negligent failure to repair; Anderson appealed the grant of summary judgment on the negligent failure-to-repair claim. The Court of Appeals reversed.
Legal Issues Presented
- Whether Sears owed Anderson a legal duty to repair the lawnmower arising from the service contract and repair activity.
- Whether questions of fact remain as to whether Sears breached any duty to repair the lawnmower.
- Whether Sears's alleged breach was the proximate cause of Anderson's injuries.
- Whether Anderson's own acts or omissions (including rocking the seat or wearing inappropriate footwear) were the sole proximate cause or constituted an assumption of risk as a matter of law.
Arguments of the Parties
Appellant's Arguments
- Anderson argued the trial court erred in granting summary judgment because genuine issues of material fact remain regarding Sears's duty to repair, Sears's failure to repair, and proximate causation of her injuries.
- She did not challenge the trial court's grant of summary judgment as to her breach of warranty claim.
Appellee's Arguments
- Sears contended Anderson's own acts or omissions were the proximate cause of her injuries and thus established entitlement to summary judgment.
- Sears relied on the general rule that subsequent remedial measures are inadmissible to prove breach of duty, arguing limitations on admissibility of post-repair evidence.
Table of Precedents Cited
| Precedent | Rule or Principle Cited For | Application by the Court |
|---|---|---|
| Walker v. Gwinnett Hosp. System, 263 Ga. App. 554, 555 (588 SE2d 441) (2003) | Summary-judgment standard: proper when no genuine issue of material fact and movant entitled as a matter of law; review de novo construing evidence for nonmovant. | Applied to frame the standard of review and determine whether summary judgment was appropriate. |
| Weldon v. Del Taco Corp., 194 Ga. App. 174 (390 SE2d 87) (1990) | Once movant makes a prima facie showing, nonmovant must present rebuttal evidence showing genuine issue of material fact. | Applied to assess whether Anderson produced sufficient rebuttal evidence to avoid summary judgment. |
| Bradley Center, Inc. v. Wessner, 250 Ga. 199, 200 (296 SE2d 693) (1982) | Elements of negligence: duty, breach, causal connection, and damage. | Used to state the elements Anderson must prove for failure-to-repair negligence claim. |
| Dickerson v. Guest Sues. Co. of Virginia, 282 Ga. 771, 771-772 (653 SE2d 699) (2007) | Negligence and related matters generally are not susceptible to summary adjudication; summary judgment only when evidence is plain, palpable, and undisputed. | Supported the conclusion that factual disputes preclude summary judgment here. |
| City Suburban R. v. Brauss, 70 Ga. 368, 377 (1883) | Neglect of a duty imposed by contract is a tort founded upon contract; liability arises from breach of duty incident to contract. | Used to explain how a service contract can create a duty whose breach gives rise to a tort action. |
| Orkin Exterminating Co. v. Stevens, 130 Ga. App. 363, 365 (203 SE2d 587) (1973) | Negligence action may lie where breach of contract also violates a duty independent of contract to avoid harming plaintiff. | Applied to show a negligence claim can coexist with contractual obligations. |
| OCGA § 51-1-8 | Statutory authority referenced in connection with torts founded on contract. | Cited as supporting statutory backdrop for tort liability arising from contract duties. |
| Brock v. Allen, 256 Ga. App. 397, 400-401 (3) (568 SE2d 536) (2002) | Service-contract and repair activity can raise a question of fact whether a duty to repair exists. | Used to find Anderson's service contract and repairs sufficient to raise a duty question. |
| Wade v. Polytech Indus., 202 Ga. App. 18, 22 (3) (413 SE2d 468) (1991) | Issues of negligence, proximate cause, assumption of risk, etc., are for the jury except where evidence is plain and undisputed. | Applied to hold questions of negligence and causation remain for the jury. |
| Wallace v. Sears, Roebuck Co., 196 Ga. App. 221, 222-223 (396 SE2d 41) (1990) | Foreseeability: need not foresee particular consequences; sufficient if some injury or generally injurious consequences could be foreseen. | Used to assess foreseeability of injury from Sears's alleged failure to repair. |
| Williams v. Grier, 196 Ga. 327, 337-338 (2) (26 SE2d 698) (1943) | Rule on intervening acts: if probable or natural consequences of original wrongful act are foreseeable, intervening act does not break causal chain. | Applied to reject Sears's argument that Anderson's actions severed causation as a matter of law. |
| Dept. of Transp. v. Cannady, 270 Ga. 427, 428-429 (1) (511 SE2d 173) (1999) | Subsequent remedial measures are inadmissible to prove breach of duty. | Cited to acknowledge limitations on using post-repair evidence to prove breach. |
| Wilson Foods Corp. v. Turner, 218 Ga. App. 74, 78 (4) (460 SE2d 532) (1995) | Evidence of subsequent remedial measures is admissible for limited purposes such as showing contemporaneous knowledge, causation, or rebuttal of impossibility claims. | Applied to permit consideration of the transaxle repair for limited evidentiary purposes including causation and knowledge of defect. |
| Ga. Cotton Oil Co. v. Jackson, 112 Ga. 620, 623 (4) (37 SE 873) (1901) | Subsequent injuries inflicted by machinery admissible to show the condition of the machine at the time of plaintiff's injury (limited purpose). | Used to support admissibility of subsequent repair/inspection evidence to show condition and causation. |
| Medi-Clean Svcs. v. Hill, 144 Ga. App. 389, 393-394 (5) (241 SE2d 290) (1977) | Evidence of removal and replacement of safety devices admissible to show whether reasonable steps were taken to protect visitors. | Analogously cited to support limited admissibility of post-event remedial evidence. |
| Gillis v. Orkin Extermination Co., 172 Ga. App. 507, 508-509 (323 SE2d 695) (1984) | Reversal of summary judgment where record contained some evidence of defendant's negligent omission. | Analogous precedent cited to support reversal of summary judgment here. |
| Mansfield v. Richardson, 118 Ga. 250, 252 (45 SE 269) (1903) | It is for the jury to determine whether plaintiff acted prudently to avoid damage. | Applied to emphasize that questions about plaintiff's conduct are for the jury. |
| Camden Oil Co. v. Jackson, 270 Ga. App. 837, 843-844 (2) (609 SE2d 356) (2004) | Customer did not assume risk of gasoline burns where there was no evidence he was aware of the danger. | Used analogously to show assumption-of-risk requires clear evidence of awareness; supported denial of summary judgment on that defense. |
Court's Reasoning and Analysis
The court first recited the summary-judgment standard and the plaintiff's burden to produce rebuttal evidence once the movant makes a prima facie showing. Construing the evidence in Anderson's favor, the court found she had a service contract and that Sears made multiple no-charge visits and repairs under that contract, which raised a factual question whether Sears owed a duty to repair. The court concluded factual disputes remained as to whether Sears breached any duty to repair and whether that breach proximately caused Anderson's injuries: Sears had notice of the shifting/backfiring problem; the transaxle replacement later eliminated shifting and backfiring; inspections showed muffler failure and flame/hot-air discharge near the left pedal. The court addressed admissibility of subsequent remedial measures, acknowledging the general rule barring such evidence to prove breach but noting limited admissibility to show contemporaneous knowledge and causation; it held the post-repair evidence could be considered for those limited purposes. The court rejected Sears's contention that Anderson's own conduct was the sole proximate cause as a matter of law, applying the intervening-act/foreseeability principles and emphasizing that whether Anderson assumed the risk or acted negligently was for the jury. Because material issues of duty, breach, causation, and plaintiff conduct remained, summary judgment was inappropriate.
Holding and Implications
Judgment reversed.
Direct effect: The Court of Appeals reversed the trial court's grant of summary judgment in favor of Sears on Anderson's negligent failure-to-repair claim, finding material factual disputes remain and that the case is not appropriate for summary disposition. The opinion does not announce a new legal rule; it holds that the negligence claim and related factual issues must be resolved with the benefit of disputed evidence (i.e., by the factfinder).
BERNES, Judge.
Wanda Anderson appeals from the trial court's grant of summary judgment in her action against Sears Roebuck Company for breach of contract, breach of warranty, and negligent failure to repair her riding lawnmower. Anderson asserts that the grant of summary judgment was error because questions of fact remain concerning Sears's duty to repair the lawnmower, its failure to do so, and whether that failure was the proximate cause of Anderson's injuries. The record contains evidence to support each of the elements of Anderson's claim, and Sears has not made out any defense as a matter of law. We therefore reverse.
Anderson does not challenge the trial court's grant of summary judgment as to her breach of warranty claim.
"Summary judgment is proper when there is no genuine issue of material fact and the movant is entitled to judgment as a matter of law." (Citations and punctuation omitted.) Walker v. Gwinnett Hosp. System, 263 Ga. App. 554, 555 ( 588 SE2d 441) (2003). A trial court's grant of summary judgment is reviewed de novo on appeal, construing the evidence in the light most favorable to the nonmovant. Id. Once the party moving for summary judgment has made a prima facie showing that it is entitled to judgment as a matter of law, the nonmovant must then come forward with rebuttal evidence sufficient to show the existence of a genuine issue of material fact. Weldon v. Del Taco Corp., 194 Ga. App. 174 ( 390 SE2d 87) (1990).
So viewed, the record shows that in August 2001, Anderson purchased a Craftsman riding lawnmower from Sears as well as a three-year service and repair contract. In early 2004, Anderson noticed that the lawnmower sometimes delayed shifting between gears. When the lawnmower was out of gear, Anderson would rock back and forward on the operator's seat to engage it, which often activated the automatic shut-off mechanism and caused the lawnmower to backfire. The lawnmower also backfired when Anderson drove over tree roots in her yard. She spoke to her son about these problems, but he told her that he would not attempt a repair because it might void the service contract. One of the repairmen knew that other customers had complained about the lawnmower's gear-shifting and backfiring problems. He responded to Anderson's complaints by spraying lubricant on the gear-shifting mechanism, or "transaxle," but the problem continued. Both Sears repairmen told Anderson that they could find nothing wrong.
Starting at around noon on May 21, 2004, Anderson operated the mower more or less continuously for five hours while wearing thong sandals on her feet. Throughout that time, as the lawnmower sometimes failed to shift gears and backfired, Anderson rested her left foot on the brake-clutch pedal located on the left side of the lawnmower. Though Anderson had reduced sensation in both feet as a result of longstanding diabetes, she felt a tingling sensation on her left foot as she continued to mow. Later that afternoon, she noticed that the tops of her left big toe and the two toes next to it were brown and blistered. Her right foot was also blistered, though less severely. By the next morning, the blisters on Anderson's left toes had burst and the skin had sloughed off.
Soon afterward, Anderson again contacted Sears and told them that the lawnmower would not change gears and that it was blowing hot air on her foot. On July 7, Sears repairmen replaced the transaxle and other parts on the lawnmower. After this repair, the lawnmower shifted properly and the backfiring stopped. Some time afterward, Anderson's son discovered that the muffler's metal seams had separated. Later inspections confirmed that the failure of the muffler, as caused or exacerbated by the backfiring, had resulted in an increased flow of hot air into the area above the left pedal. Flame marks leading from the exhaust system to that area were also detected.
Anderson later developed gangrene in her left big toe, which was amputated, and suffered complications leading to the amputation of a larger portion of her foot and then of her left leg to just below the knee.
1. In order to make out a claim for Sears's failure to repair the lawnmower, Anderson must show that Sears owed her
(1) (a) legal duty to conform to a standard of conduct raised by the law for the protection of others against unreasonable risks of harm; (2) a breach of this standard; (3) a legally attributable causal connection between [Sears's] conduct and the resulting injury; and (4) some loss or damage flowing to [Anderson's] legally protected interest as a result of the alleged breach of the legal duty.Bradley Center, Inc. v. Wessner, 250 Ga. 199, 200 ( 296 SE2d 693) (1982). As our Supreme Court recently repeated, matters such as "the negligence of the defendant and the plaintiff, [as well as] the plaintiffs lack of ordinary care for personal safety[,] are generally not susceptible of summary adjudication," meaning that "summary judgment is granted only when the evidence is plain, palpable, and undisputed." Dickerson v. Guest Sues. Co. of Virginia, 282 Ga. 771, 771-772 ( 653 SE2d 699) (2007).
(a) Under longstanding Georgia law,
[i]f a contract imposes a legal duty upon a person, the neglect of that duty is a tort founded upon a contract. And in such a case, the liability arises out of a breach of duty incident to, and created by, the contract; but it is only dependent upon the contract to the extent necessary to raise the duty. The tort consists in the breach of duty.
(Citation and punctuation omitted.) City Suburban R. v. Brauss, 70 Ga. 368, 377 (1883). Although a breach of contract does not always give rise to an action for negligence, such an action will lie "if in addition to violating a contract obligation [the breach] also violates a duty owed to plaintiff independent of contract to avoid harming him." Orkin Exterminating Co. v. Stevens, 130 Ga. App. 363, 365 ( 203 SE2d 587) (1973). See also OCGA § 51-1-8.
Construed in favor of Anderson, the record shows that she had a service contract on the lawnmower and that Sears repairmen made several visits and repairs to her lawnmower without charge under that service contract. This evidence was sufficient to raise a question of fact as to whether Sears had a duty to repair the lawnmower it sold to Anderson. See, e.g., Brock v. Allen, 256 Ga. App. 397, 400-401 (3) ( 568 SE2d 536) (2002).
(b), (c) Questions of fact also remain concerning Sears's breach of its duty to repair the lawnmower and that breach as the proximate cause of Anderson's injuries.
Except in cases where the evidence is plain, palpable and undisputed, issues of negligence, contributory negligence, comparative negligence, proximate cause, assumption of risk, lack of ordinary care for one's own safety, lack of ordinary care in avoiding the consequences of another's negligence and comparative negligence are questions for the jury and are not susceptible of summary adjudication.
(Citations omitted.) Wade v. Polytech Indus., 202 Ga. App. 18, 22 (3) ( 413 SE2d 468) (1991).
With reference to foreseeability of injury, the correct rule is that in order for a party to be held liable for negligence, it is not necessary that he should have been able to anticipate the particular consequences which ensued. It is sufficient if, in ordinary prudence, he might have foreseen that some injury would result from his act or omission, and that consequences of a generally injurious nature might result.
(Citations and punctuation omitted; emphasis supplied.) Wallace v. Sears, Roebuck Co., 196 Ga. App. 221, 222-223 ( 396 SE2d 41) (1990). See also Williams v. Grier, 196 Ga. 327, 337-338 (2) ( 26 SE2d 698) (1943).
There is evidence before us that Sears had notice that the lawnmower was failing to shift gears properly and was backfiring excessively. Under these circumstances, a question of fact remains concerning whether Sears's failure to repair the transaxle was negligent and whether that failure — exacerbated by Anderson's frequent activation of the automatic shut-off mechanism, and leading to backfires and the eventual discharge of flame and hot air in the area of the left pedal — was the proximate cause of her injuries. See Wade, 202 Ga. App. at 23 (3) (reversing grant of directed verdict to defendant plane owner when pilot of plane might have anticipated mechanical malfunction caused by co-pilot's breakage of carburetor heat assembly).
It is true that evidence of subsequent remedial action is inadmissible to prove a breach of duty. See Dept. of Transp. v. Cannady, 270 Ga. 427, 428-429 (1) ( 511 SE2d 173) (1999). However, such evidence is admissible for limited purposes including a showing of "contemporary knowledge of the defect, causation, [or] a rebuttal of a contention that it was impossible for the accident to happen in the manner claimed." Wilson Foods Corp. v. Turner, 218 Ga. App. 74, 78 (4) ( 460 SE2d 532) (1995). See also Ga. Cotton Oil Co. v. Jackson, 112 Ga. 620, 623 (4) ( 37 SE 873) (1901) (testimony concerning subsequent injuries inflicted by machinery was admissible for the limited purpose of showing the condition of the machine at the time the plaintiff was injured); Medi-Clean Svcs. v. Hill, 144 Ga. App. 389, 393-394 (5) ( 241 SE2d 290) (1977) (evidence that linen-folding machine guard was taken off before injury and replaced afterward was admissible to show whether laundry took reasonable steps to protect visitors from injury when the guard was missing).
Here, the subsequent repair of the transaxle eliminated both the shifting problem and the backfiring, and could be taken to show that Sears's failure to repair the transaxle caused the backfiring as well as increased air temperature and flareouts in the area of Anderson's foot. See Ga. Cotton Oil Co., 112 Ga. at 623 (4); Gillis v. Orkin Extermination Co., 172 Ga. App. 507, 508-509 ( 323 SE2d 695) (1984) (reversing grant of summary judgment where record contained some evidence of defendant's negligent omission).
2. We also reject Sears's contentions that Anderson's own acts or omissions were the proximate cause of her injuries as a matter of law.
[I]f the character of the intervening act claimed to break the connection between [an] original wrongful act and the subsequent injury was such that its probable or natural consequences could reasonably have been anticipated . . . by the original wrong-doer, the causal connection is not broken, and the original wrong-doer is responsible for all of the consequences resulting from the intervening act.
(Citation and punctuation omitted.) Williams, 196 Ga. at 337 (2). A plaintiff is barred from recovery as a result of assuming a risk only "in clear and palpable cases, where it appears that [the plaintiff] recklessly test[ed] an observed and clearly obvious peril, or voluntarily assume[d] a position of imminent danger." Greenforest Baptist Church v. Shropshire, 221 Ga. App. 465, 467 ( 471 SE2d 547) (1996).
Even if Anderson herself had a role in causing some of the backfires by rocking back and forth on the lawnmower, or in exacerbating her injuries by wearing inappropriate footwear, we cannot say as a matter of law that these acts amounted to the sole proximate cause of her injuries. The causal chain in this case includes the transaxle failure, Sears's failure to repair it despite its knowledge of the problem, the activation of the automatic shut-off, the backfiring, the muffler failure, and the discharge of hot air or flame over the left pedal. And the fact that Anderson felt some tingling in her left foot at some point during those five hours cannot be taken to relieve Sears of liability as a matter of law because we cannot know whether substantial injury had already occurred by the time Anderson first felt the tingling.
"[I]n every case, whether in suits for personal injuries or injury to property, it will be for the jury to determine whether the plaintiff as a prudent man ought to have taken steps to avoid the damage." Mansfield v. Richardson, 118 Ga. 250, 252 ( 45 SE 269) (1903). Because questions of fact remain concerning Sears's duty to repair Anderson's lawnmower as well as its breach of that duty as the proximate cause of her injuries, and because the question of Anderson's own negligence was also for the jury, we conclude that the trial court erred when it granted summary judgment to Sears. See Williams, 196 Ga. at 337 (plaintiff who may have been driving too fast could nonetheless maintain action against truck company and driver when driver had parked his truck illegally); Camden Oil Co. v. Jackson, 270 Ga. App. 837, 843-844 (2) ( 609 SE2d 356) (2004) (gas station customer did not assume risk of gasoline burns where there was no evidence to show that he was aware of the dangers involved in filling a portable container with gasoline).
Judgment reversed. Ruffin, P.J., concurs. Andrews, J., concurs in judgment only.
BERNES, Judge.
DECIDED JULY 9, 2008.Alert