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CGI Information Syst... v. Assistant Commissio...

Income Tax Appellate Tribunal
Apr 11, 2018
Smart Summary (Beta)

Structured Summary of the ITAT Order (A.No.586/Bang/2015 & A.No.183/Bang/2017)

Factual and Procedural Background

These are two appeals filed by the assessee against assessment orders arising from Transfer Pricing (TP) adjustments made under section 92/92CA of the Income-tax Act, 1961. The appeals relate to two assessment years: AY 2010-11 (A.No.586/Bang/2015) and AY 2012-13 (A.No.183/Bang/2017). The assessee is a captive service provider to its holding company in the Netherlands and rendered two categories of international transactions to its Associated Enterprise (AE): (i) Software Development Services (SWD services) and (ii) Information Technology Enabled Services (ITES).

For each assessment year the Transfer Pricing Officer (TPO) applied the Transactional Net Margin Method (TNMM) (accepted by parties as the Most Appropriate Method) and selected sets of comparable companies. The TPO determined arm's length margins (with working-capital adjustments), arrived at an ALP higher than the price charged by the assessee and proposed adjustments (shortfalls) that were added to income by the Assessing Officer (AO) in draft orders. The assessee filed objections before the Dispute Resolution Panel (DRP), which in each case issued directions (some accepting the assessee's objections on specific comparables, some rejecting others). The AO passed final (fair) assessment orders reflecting TPO/DRP conclusions. The assessee appealed to the Tribunal; both appeals were heard together and resulted in the present common order by the Tribunal.

Legal Issues Presented

  1. Whether the TPO's arm's length determination (under TNMM using Operating Profit/Total Cost as PLI) for the assessee's SWD and ITES international transactions is correct for AY 2010-11 and AY 2012-13.
  2. Whether certain comparable companies included by the TPO (and retained or excluded by the DRP) are functionally comparable and therefore should be included or excluded for computing the arm's length margin.
  3. Whether adjustments to comparables' margins (notably working capital adjustments) and the application of +/-5% interquartile type acceptance range justify deletion of the TP adjustment.
  4. Whether issues should be remanded to the DRP/TPO for fresh consideration where the DRP adopted TPO reasoning or acted suo motu (e.g., exclusion/sua-motu actions without putting assessee on notice).
  5. Whether the AO correctly allowed credit for Tax Deducted at Source (TDS) and Foreign Tax Credit (FTC) and whether the AO should be directed to verify and allow the balance credits claimed by the assessee.

Arguments of the Parties

Appellant's (Assessee's) Arguments

  • TNMM was the MAM and OP/TC was the relevant profit level indicator; the assessee's reported margins exceeded the arithmetic mean of its selected comparables in its TP study, showing arm's length pricing.
  • The TPO's final set included several functionally non-comparable companies; if certain named comparables were excluded (different sets for SWD and ITES segments), the arithmetic mean of the remaining comparables would bring the comparables' margin within +/-5% of the assessee's margin, negating any TP adjustment.
  • Relied on prior Tribunal decisions (specific cases named) where the very comparables were held non-comparable in analogous facts; submitted those decisions should apply here due to similarity of functional profiles and selection of same comparables by TPOs.
  • DRP in some instances merely endorsed the TPO without giving independent reasons; where DRP excluded or included comparables suo motu without putting assessee on notice, those actions were objectionable.
  • AO short-granted TDS credit and limited FTC; requested direction for full verification and grant of entire credits claimed (specific amounts cited for each AY).

Revenue / Respondent's Arguments (DR/TPO/AO)

  • TPO defended selection of comparables and computations (including working capital adjustments) and DRP in many instances endorsed the TPO's reasoning in directions.
  • DRP/AO resisted remand submissions, urging that DRP directions reflect considered conclusions and therefore issues of exclusion/inclusion were to be examined by Tribunal on merits.
  • Where DRP excluded or included comparables, it relied on its own analysis (for example, treating certain segmental data as indicating comparability or noting complexity/risk differences to sustain inclusion).
  • On TDS/FTC issues, the DRP at times declined to interfere (or limited scope) stating it was beyond its powers; AO allowed part credit as assessed.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Dy. CIT v. Electronics for Imaging India (P.) Ltd. [2016] 70 taxmann.com 299 Comparability analysis of five companies chosen by TPO in SWD context for AY 2010-11. The Tribunal followed this decision to exclude five specific companies from comparables for the assessee's SWD segment in AY 2010-11.
Agnity India Technologies Pvt. Ltd. v. ITO [2015] 58 taxmann.com 167 / 154 ITD 293 (Delhi - Trib.); and related Delhi High Court decision Principle that branded/intangible-owning giant companies (e.g., Infosys) are not comparable with a captive routine service provider; brand/intangibles affect pricing. Cited as authority for excluding Infosys Ltd. from comparable set because of brand value/intangibles and distinct product/service mix.
Trilogy E-Business Software India (P.) Ltd. v. Dy. CIT [2013] 140 ITD 540 / 29 taxmann.com 310 (Bang. - Trib.) Decision holding Kals Information Systems Ltd. to be a software product company not comparable with pure software development service provider. Relied on to exclude Kals Information Systems Ltd. as a comparable in SWD comparability analysis.
Telcordia Technologies India (P.) Ltd. v. Asstt. CIT [2012] 137 ITD 1 / 22 taxmann.com 96 (Mumbai - Trib.) Decision on comparability of Tata Elxsi — engaged in niche product and product-development activities distinct from routine SWD services. Used to justify exclusion of Tata Elxsi Ltd. from the list of comparables for SWD comparability.
Dy. CIT v. Quark Systems (P.) Ltd. [2010] 38 SOT 307 (Special Bench Chandigarh) Special Bench principle: there is no estoppel in selection of comparables; parties can object to inclusion/exclusion at relevant stages. Cited to support the proposition that comparability objections can be raised and examined; tribunal examined comparability of Infosys BPO etc. for ITES segment relying on this principle.
Goldman Sachs Services (P.) Ltd. v. Dy. CIT (A.No.267/Bang/2015 for AY 2010-11) Comparability of three companies in ITES context for same assessment year; guidance on excluding certain companies (e.g., ICRA Online, Infosys BPO, Accentia). Followed in AY 2010-11 ITES analysis to justify exclusion of Accentia, ICRA Online and Infosys BPO from comparables.
Agilis Information Technologies India (P.) Ltd. v. Asstt. CIT [2018] 89 taxmann.com 440 (Delhi - Trib.) Comparability of Infosys, L&T Infotech and Persistent Systems for AY 2012-13 in SWD context. Relied on by the Tribunal to exclude those three companies from comparables in the assessee's AY 2012-13 SWD analysis.
Saxo India (P.) Ltd. v. Asstt. CIT [2016] 67 taxmann.com 155 (Delhi - Trib.) Principles for excluding L&T Infotech / product companies and reliance on segmental data. Referred to in support of excluding L&T Infotech (and linked reasoning for Persistent Systems) as comparables.
Cash Edge India (P.) Ltd. v. ITO (ITA No.64/Del/2015 order dated 23.9.2015) Used in context of Persistent Systems being a product company without segmental details; not functionally comparable. Referred to justify exclusion of Persistent Systems Limited from comparables (lack of segmental details and product mix).
ISG Novasoft Technologies Ltd. (ITA No.185/Bang/2015 for AY 2010-11) Consideration that mergers & acquisitions in a company in the relevant year can affect profit margins making it non-comparable. Cited as precedent in relation to excluding Accentia (or similar companies) from comparables where extraordinary corporate events affected margins.
Baxter (I) (P.) Ltd. v. A.CIT [2017] 85 taxmann.com 285 (Delhi - Trib.) Comparability of Infosys BPO, TCS E-Serve and Excel Infoways with routine ITES providers; grounds for exclusion (brand, extraordinary events, diminishing revenue, differing activities). Followed for June 2012/AY 2012-13 ITES segment: the Tribunal excluded Infosys BPO, TCS E-Serve and Excel Infoways based on that authority.
Symphony Marketing Solutions India (P.) Ltd. v. ITO [2013] 38 taxmann.com 55 (Bang.) Used as authority to exclude ICRA Online Ltd. where export/service mix did not match comparability filters. Referenced in the Tribunal's reasoning for excluding ICRA Online Ltd. as a comparable for ITES in relevant cases.
Market Tools Research (P.) Ltd. v. Asstt. CIT [2013] 32 taxmann.com 358 / [2014] 150 ITD 296 (Hyd.) Authority used to exclude ICRA Online Ltd. where a majority of revenue was not from exports/services. Relied upon in discussing comparability of ICRA Online Ltd. with routine ITES providers and excluding it.

Court's Reasoning and Analysis

The Tribunal's analysis proceeds in a structured manner for each appeal and each of the two segments (SWD and ITES). The key analytical steps, drawn solely from the opinion text, are:

  1. Methodology agreed: The parties (assessee and revenue) did not dispute that TNMM was the Most Appropriate Method and OP/TC (Operating Profit/Total Cost) was the profit level indicator for comparison.
  2. TPO selection and computation: For each segment and AY the TPO accepted some comparables proposed by the assessee and selected additional comparables. He computed arithmetic mean margins, applied working-capital adjustments, and derived an adjusted mean margin which yielded an ALP higher than the price actually charged — producing a shortfall adjustment added by AO in draft assessment orders.
  3. Assessing comparables: The Tribunal examined the functional profiles and published material (annual reports, segmental disclosures, financial notes) relied on by the assessee and TPO/DRP, and considered earlier Tribunal and High Court decisions dealing with the same or similar comparables in analogous facts. Where precedent had held particular companies to be non-comparable (for reasons such as product focus, presence of intangibles/brand, lack of segmental disclosure, extraordinary events or corporate transactions), the Tribunal followed those precedents to exclude such comparables.
  4. +/-5% acceptance criterion: After excluding certain comparables (as justified by precedent and functional analysis), the Tribunal recalculated the arithmetic mean of the remaining comparables (working-capital adjusted). It then compared the resulting mean with the assessee's net margin and applied a +/-5% range around the assessee's margin. If the adjusted mean fell within that range, the Tribunal concluded there was no TP adjustment required and deleted the adjustment for that segment/AY.
  5. Instances of following precedent: For AY 2010-11 SWD, five companies were excluded following Electronics for Imaging decision; after exclusion the adjusted mean fell within +/-5% and the TP adjustment was deleted. For AY 2010-11 ITES, three companies were excluded following relevant precedents and the adjusted mean fell within +/-5%, so TPO adjustment deleted for that segment.
  6. For AY 2012-13 SWD, the DRP had itself excluded two comparables (Datamatics and ICRA Techno) and retained others; the Tribunal further excluded three (Genesys and two product-type companies) following Agilis and other precedents; after these exclusions the adjusted mean fell within +/-5% and the SWD adjustment was deleted.
  7. For AY 2012-13 ITES, the Tribunal dealt with multiple detailed objections to individual comparables retained post-DRP. The Tribunal:
    • Excluded three companies (Infosys BPO, TCS E-Serve, Excel Infoways) following Baxter (Delhi - Trib.) precedent.
    • Examined Universal Print Systems Ltd. and found that because it has multiple segments, segmental adjustments must be made (or, if adjustments cannot be reasonably made, the company must be excluded). The Tribunal set aside the DRP order on this point and remanded comparability of this company to the TPO for fresh consideration with a direction that the TPO may use powers under section 133(6) to secure necessary data; the assessee is to be given an opportunity of being heard.
    • Upheld comparability of BNR Udyog (on the basis that segmental data shows it satisfies filters at the segmental level) and included it.
    • Directed inclusion of Informed Technologies India Ltd. and Jindal Intellicom Ltd. in the comparable set because DRP had excluded them suo motu without putting the assessee on notice and because the Tribunal found the grounds for exclusion irrelevant or misconceived in the circumstances described.
    • Directed TPO to recompute margins for the ITES segment after giving effect to these inclusions/exclusions and other directions.
  8. Administrative relief on credits: The Tribunal examined the assessee's claim for full TDS credit (AY 2010-11: claimed Rs. 1,18,40,477; AO allowed less). The DRP had directed the AO to verify and allow after verification; the Tribunal directed the AO to grant the entire TDS credit after due verification. For AY 2012-13 FTC, the Tribunal directed the AO to verify and allow tax credit in accordance with law where the AO had allowed lesser FTC than claimed (assessee claimed Rs.13,94,950; AO allowed Rs.9,83,255).
  9. The Tribunal repeatedly noted that where DRP merely endorsed TPO reasoning without separate reasons, the TPO's reasons may be regarded as DRP's conclusions; remand was rejected where DRP had endorsed TPO, but remand ordered where DRP had not addressed issues or had acted sua motu without notice.

Holding and Implications

Holding: Both appeals are partly allowed.

Direct Orders / Relief Granted

  • AY 2010-11 (A.No.586/Bang/2015):
    • SWD services: After excluding five comparables (Infosys Ltd., Kals Information Systems Ltd., Persistent Systems Ltd., Tata Elxsi Ltd., Persistent Systems & Solutions Ltd.) following Tribunal precedent, the working-capital adjusted arithmetic mean of the remaining comparables (15.36%) fell within +/-5% of the assessee's NCP margin (13.87%). Accordingly, the TP adjustment previously made by the TPO/AO for SWD services for FY 2009-10 (AY 2010-11) is deleted.
    • ITES: After excluding three comparables (Accentia Technologies Ltd., ICRA Online Ltd., Infosys BPO Ltd.) following relevant precedent, the adjusted mean of remaining comparables (18.70%) was within +/-5% of the assessee's NCP margin (14.52%). The TP adjustment for ITES for FY 2009-10 (AY 2010-11) is deleted.
    • TDS credit: The AO is directed to grant the full TDS credit claimed by the assessee for AY 2010-11 (Rs. 1,18,40,477/-) after due verification as directed by the DRP.
  • AY 2012-13 (A.No.183/Bang/2017):
    • SWD services: The Tribunal excluded three companies (Infosys Ltd., Larsen & Toubro Infotech Ltd., Persistent Systems Ltd.) following Agilis and related precedents; after these exclusions (and other DRP exclusions), the arithmetic mean of the remaining comparables falls within +/-5% of the assessee's NCP margin (12.63%) and consequently the international transaction for provision of SWD services for FY 2011-12 is concluded to be at arm's length; corresponding TP adjustment is deleted.
    • ITES services: The Tribunal excluded three comparables (Infosys BPO, TCS E-Serve, Excel Infoways) following Baxter and related precedents, and addressed multiple other comparables:
      • Universal Print Systems Ltd.: Tribunal remanded comparability to the TPO for fresh consideration with directions to examine segmental data, allow adjustments under Rule 10B(3) where feasible, and use section 133(6) to obtain information; if reasonable adjustments cannot be made, the TPO should exclude the company. Assessee must be given hearing before TPO.
      • BNR Udyog Ltd.: Held comparable on segmental analysis (medical transcription segment qualifies as ITES and passes filters at segment level).
      • Informed Technologies India Ltd. and Jindal Intellicom Ltd.: Directed to be included in the comparable set because DRP had excluded them suo motu without notice and the Tribunal found the grounds for exclusion to be inappropriate in the circumstances.
      • TPO is directed to recompute margins for the ITES segment giving effect to the Tribunal's directions; the Tribunal allowed the assessee liberty to press other grounds in future proceedings.
    • FTC: The AO is directed to verify and allow Foreign Tax Credit claimed by the assessee for AY 2012-13 in accordance with law (assessee claimed Rs.13,94,950; AO had allowed Rs.9,83,255 — Tribunal directed verification and allowance as per law).

Broader Implications (from the opinion)

  • The Tribunal consistently applied a functional comparability analysis and followed prior Tribunal/High Court authorities where the facts and functional profiles were held to be similar; thus the order relies on existing precedents rather than establishing novel principles.
  • The Tribunal affirmed that segmental data, when available and undisputed, may be used for applying comparability filters under TNMM (Rule 10B), and that filters may validly be applied at segmental level; if segmental revenue/costs indicate different profile, comparability must be judged accordingly.
  • The Tribunal recognized the need for the TPO to use statutory powers (section 133(6)) to obtain material where adjustments are required to assess comparability accurately; it also stressed the procedural requirement to put an assessee on notice before DRP takes suo motu actions that affect comparable selection.
  • Direct consequences for parties: some TP additions were deleted (relief to assessee), certain comparables were ordered excluded or included (affecting recomputation), and revenue/TPO/AO are directed to re-compute/verify and allow tax credits where appropriate.
  • The Tribunal did not purport to lay down new precedent; rather, it repeatedly referred to and followed existing Tribunal and High Court decisions in comparable fact matrices.

Result: Both appeals were partly allowed in accordance with the specific segmental and comparability findings set out above.

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ORDER

N.V Vasudevan, Judicial Member - IT(TP) A.No.586/Bang/2015 & JT (TP) A.No.l83/Bang/2017 are appeals by the assessee against the order dated 30/1/2015 & 24.11.2016 of Asst. Commissioner of Income-tax, Cire1e-2(1)(1), Bangalore in respect of an order passed u/s. 143(3) r.w.s 144C(13) of the Income-tax Act, 1961 (Act) relating to assessment years 2010-11 & 2012-13 respectively. Both these appeals were heard together and have common issues. We deem it convenient to pass a common order.

IT(TP) A.No.586/Bang/2015 (AY 2010-11)

2. First we shall take up for consideration issues with regard to determination of Arm's Length Price in respect of international transaction of rendering of Software Development Services and Information Technology Enabled Services by the Assessee to its holding company. The Assessee is a company engaged in the business of providing contract Software Development Services (SWD Services) and providing Information Technology Enabled Services (ITES) to its holding company in Netherlands BV as a captive service provider. The transaction of rendering software development services and ITES to holding company was a transaction with an Associated Enterprise (AE) and was therefore an international transaction. As per the provisions of Sec.92 of the Act, income from international transaction has to be computed having regard to Arm's Length Price (ALP).

3. The details of the international transaction between the Assessee and its AE in AY 2010-11 were as follows:

Particulars Amount in Rs.
Provision of S WD services 357,68,61,693/-
Provision of ITeS 104,03,22,271/-

4.SOFTWARE DEVELOPMENT SERVICES SEGMENT: It is not in dispute between the Assessee and the revenue that the Transaction Net Margin Method (TNMM) was the Most Appropriate Method (MAM) for determination of ALP and that the profit level indicator to be adopted for comparison of the Assessee's profit with that of comparable companies was Operating Profit/Total Cost (OP/TC). The OP/TC of the Assessee was 13.87%. The Assessee in its TP study selected 16 comparable companies whose arithmetic mean of OP/TC was arrived at 13%. Since the profit margin of the Assessee was more than the arithmetic mean of OP/TC of the 16 comparables selected by the Assessee, it was claimed by the Assessee that the price charged by it in the international transaction was at Arm's Length. The Transfer Pricing Officer (TPO) to whom the determination of ALP was referred by the AO, accepted 4 out of the 16 comparable companies suggested in the TP study by the Assessee as comparable with the Assessee. The TPO on his own selected 6 other companies as comparable companies with the Assessee. Thus a final set of 10 comparable companies was chosen by the TPO as comparable companies. The arithmetic mean of profit margin of these companies after and before adjustment towards working capital adjustment was as follows:

Comparables selected by the TPO and their arithmetic mean:

SI. No. Name of the Company NCP Margins as per TPO Order (WC-Unadj) (%) NCP Margins as per TPO Order (WC-adj) (%)
1 Infosys Ltd. 45.01 44.58
2 Kals Informat ion Systems Ltd (Seg) 38.37 34.93
3 Larsen & Toubro Infotech Ltd. 19-33 19.63
4 Mindtree Ltd. (seg) 14.83 13.42
5 Persistent Systems & Solutions Ltd. 15.38 13.00
6 Persistent Systems Ltd. 30.35 28.94
7 R S Software (India) Ltd. 10.29 10.95
8 Sasken Communication Technologies 17.36 18.24
9 Tata Elxsi Ltd. 21.88 18.81
10 Think soft Global Services Ltd. 17.05 14.58
AVERAGE MARGIN 22.99 21.71

5. Based on the above average arithmetic mean of profit margin of the comparable companies, the TPO computed the ALP of the international transaction of rendering of SWD services by the Assessee to its holding company as follows:

Computation of arm's length price by the TPO and the adjustment made:

Arm's Length Mean Margin 22.99%
Less: Working Capital Adjustment 1.28%
Adjusted mean margin of the comparables 21.71%
Operating Cost Rs. 314,11,94,916/-
Arm's Length Price (ALP) 121.71% of Operating Cost Rs. 382,31,48,332/-
Price Received Rs. 357,68,61,693/-
Shortfall being adjustment u/s. 92CA Rs. 24,62,86,639/-

6. The difference between the price charged by the Assessee and the ALP determined by the TPO viz., Rs. 24,62,86,639/- was added to the total income by the AO in his draft assessment order dated 11.3.2014 as addition on account of shortfall being adjustment u/s.92CA of the Act.

7. The Assessee filed objections to the draft assessment order by the AO before the Disputes Resolution Panel (DRP). The DRP in its directions dated 3.12.2014 rejected the objections of the Assessee and confirmed the addition on account of shortfall being adjustment u/s.92CA of the Act. The AO passed a fair order of assessment making the addition on account of determination of ALP by the TPO. Aggrieved by the addition made in the fair order of assessment, the Assessee has raised several grounds of appeal challenging the addition on several counts. However, at the time of hearing of the appeal, the learned counsel for the Assessee submitted that if 5 out of the 10 comparables chosen by the TPO viz., (i) Infosys Ltd., (ii) Kals Informations Systems Ltd., (iii) Persistent Systems Ltd., (iv) Tata Elxsi Ltd.; and (v) Persistent System and solutions Ltd., are excluded and if the arithmetic mean of the profit margin of the remaining 6 companies when compared with the price charged by the Assessee, then the price charged by the Assessee would be at Arm's length.

8. The learned counsel for the Assessee submitted before us that the comparability of the 5 companies which the Assessee seeks exclude from the list of comparable companies chosen by the TPO were considered by the ITAT Bangalore Bench in the case of Dy. CIT v. Electronics for Imaging India (P.) Ltd. [2016] 70 taxmann.com 299 for the same AY 2010-H. In this regard it was submitted that the functional profile of the Assessee is same as that of the Assessee in the case of Electronics for Imaging India Pvt. Ltd. is identical inasmuch as the said company was also involved in providing SWD services to its AE and the TPO had chosen 11 comparable companies out of which the very same 10 companies that were chosen by the TPO in the case of the Assessee for the purpose of comparability. His submission was that the decision rendered by the Tribunal in the case of Electronics for Imaging India (P.) Ltd. (supra) would be equally applicable to the Assessee in the present case also. The learned DR. submitted that the DRP in its directions has merely accepted with the reasoning of the TPO and therefore the issue of exclusion of these companies should be directed to be examined afresh by the DRP.

9. We have considered the rival submissions. In the case of Electronics for Imaging India (P.) Ltd. (supra), this Tribunal considered the comparability of the 5 companies which the Assessee seeks to exclude from the final list of comparable companies chosen by the TPO. The functional profile of the Assessee and that of the Assessee in the case of Electronics for Imaging India (P.) Ltd. (supra) is identical inasmuch as the said company was also involved in providing SWD services to its AE and the TPO had chosen 11 comparable companies out of which the very same 10 companies that were chosen by the TPO in the case of the Assessee was also included for the purpose of comparability. In the aforesaid decision the Tribunal held on the comparability of the 5 companies which the Assessee seeks to exclude as follows:

  • (1) Infosys Ltd.: In Paragraphs 17 to 20 of its order the Tribunal excluded this company by following the decision of the Delhi Bench in the case of Agnity India Technologies Pvt. Ltd v. Ito [2015] 58 taxmann.com 167/154 ITD 293 (Delhi - Trib.), which was confirmed by the Delhi High Court. The Hon'ble Delhi High Court has observed that this company having brand value as well as intangible assets cannot be compared with an ordinary entity provide captive service. The Tribunal further held that this company provides end to end business solutions that leverage cutting edge technology thereby enabling clients to enhance business performance. This company also provides solutions that span the entire software lifecycle encompassing technical consulting, design, development, re-engineering, maintenance, systems integration, package evaluation and implementation, testing and Infrastructure management service. In addition, the company offers software product for banking industry. Thus, this company is engaged in diversified services including design as well as technical consultancy, consulting, re-engineering, maintenance, systems integration as well as products for banking industry.
  • (2) KALS Information Systems Ltd.: In Paragraphs 21 to 23 of its order the Tribunal held that this company was software product company and not a software development service provider such as the Assessee. In coming to the aforesaid conclusion the Tribunal referred to a decision of the Tribunal in the case of Trilogy E-Business Software India (P.) Ltd. v. Dy. CIT [2013] 140 ITD 540/29 taxmann.com 310 (Bang. - Trib.), wherein this company was found to be not comparable with that of the assessee. The tribunal further noticed that in the balance sheet of this company as on 31.3.2010, there were inventories of Rs. 60,47,977. The Tribunal therefore concluded that when this company is in the business of software products, the same cannot be compared with a pure software development services provider.
  • (3) Persistent Systems Ltd.: In paragraphs 24 to 26 of its order the Tribunal held that this company has reported the entire receipt from sales and software services and product. And therefore, no segmental information was found to be available for safe of software services and product. Further, the Tribunal also found from its accounts (Note 1 of Schedule 15) that this company is predominantly engaged in outsource software development service. Apart from the revenue from software services, it also earned income from licence of products, royalty on sale of products, income from maintenance contract, etc. Since this company was engaged in diversified activities and earning revenue from various activities including licencing of products, royalty on sale of products as well as income from maintenance contract, etc, the same cannot be considered as functionally comparable with the assessee.
  • (4) Tata Elxsi Ltd: In paragraphs 30 to 33 of its order, the Tribunal followed the decision of the Mumbai Bench ITAT in the case of Telcordia Technologies India (P.) Ltd. v. Asstt. CIT [2012] 137 ITD 1/22 taxmann.com 96, the comparability of this company was considered and it was held that Tata Elxsi was engaged in development of niche product and development services which is entirely different from the assessee company arid that the nature of product developed and services provided by this company are different from the assessee. It was further held that even the. segmental details for revenue sales have not been provided by the TPO so as to consider it as a comparable party for comparing die profit ratio from product and. services.
  • (5) Persistent Systems & Solutions Ltd.: In paragraphs 60 & 61 of its order the Tribunal held that this company is in software development and products and no segmental details were Assessee available and therefore it was not possible to ascertain the profit margin in the software development service segment.
  • 10. Respectfully following the decision of the Tribunal we hold that the aforesaid 5 companies be excluded from the final list of comparable companies for the purpose of arriving at the arithmetic mean of comparable companies for the purpose of comparison with the profit margins of the? In this regard we are also of the view that the plea of the learned DR for a remand of the issue to the DRP on the ground that the DRP has not given any reasons in its directions cannot be accepted. The DRP has endorsed the view of the TPO in its directions and therefore the reasons given by the TPO should be regarded as the conclusions of the DRP. If the above 5 comparable companies are excluded the arithmetic mean of the remaining comparables would be as follows:

    SI. No. Name of the Company Mark up on costs-unadj (in %) Mark up on costs-WC -adj (in %)
    1 Larscn & Toubro Infotech Ltd. 19.33 19.63
    2 Sasken Communication Technologies Ltd. 17.36 18.24
    3 R S Software (India) Ltd. 10.29 10.95
    4 Thinksoft Global Services Ltd. 17.05 14.58
    5 Mindtree Ltd. (seg) 14.83 13.42
    ARITHMETIC MEAN 15.77 15.36

    The computation of ALP would be as follows:

    Particulars Margin (%)
    Net Margin of the Appellant 13.87
    Arithmetical mean of margins of the comparables 15.36
    + 5% of the Appellant's marain 19-56
    - 5% of the Appellant's margin 8.18

    Since the arithmetical mean- of the working capital adjusted margins of the above 5 comparables (15.36%) is within +/- 5% of the NCP margin of the Assessee (13.87%), the TP adjustment made by the TPO insofar as it relates to the SWD services provided by the Appellant to its AEs in FY 2009-10 is deleted. The other grounds raised in the Assessee's memorandum of appeal insofar as it relates to the SWD services provided to its AEs in FY 2009-10 are not pressed at this stage. However, the Assessee is at liberty to urge the said grounds in any future proceeding, appellate or otherwise, and in these proceedings at a future point in time.

    11. ITeS Segment: It is not in dispute between the Assessee and the revenue that the Transaction Net Margin Method (TNMM) was the Most Appropriate Method (MAM) for determination of ALP and that the profit level indicator to be adopted for comparison of the Assessee's profit with that of comparable companies was Operating Profit/Total Cost (OP/TC). The OP/TC of the Assessee was 14.52%. The Assessee in its TP study selected 15 comparable companies whose arithmetic mean of OP/TC was arrived at 14%. Since the profit margin of the Assessee was more than the arithmetic mean of OP/TC of the 15 comparables selected by the Assessee, it was claimed by the Assessee that the price charged by it in the international transaction was at Ann's Length. The Transfer Pricing Officer (TPO) to whom the determination of ALP was referred by the AO, accepted 3 out of the 15 comparable companies suggested in the TP study by the Assessee as comparable with the Assessee. The TPO on his own selected 6 other companies as comparable companies with the Assessee. Thus a final set of 9 comparable companies was chosen by the TPO as comparable companies. The arithmetic mean of profit margin of these companies after and before adjustment towards working capital adjustment was as follows:

    Comparables selected by TPO and their arithmetic mean:

    SI. No. Name of the Company Markup
    WC Unadj. (%) WC adjusted (%)
    1 Accentia Technologies Ltd. 43.06 39.84
    2 Fortune Infotech Ltd. 22.80 20.79
    3 ICRA Online Ltd. (seg) 43.39 42.98
    4 Informed Technologies India Ltd. 26.15 27.09
    5 Infosys BPO 31.23 34.40
    6 Cosmic Global Ltd. 14.97 17.11
    7 Jeevan Scientific Technology (seg) 21.05 16.74
    8 Nittany Outsourcing Services Ltd. 30.67 32.54
    9 Microland Ltd. -2.14 -2.06
    ARITHMETIC MEAN 25.69 25.49

    12. Computation of arm's length price by TPO and the adjustment made:

    Arm's Length Mean Margin 25.69%
    Less: Working Capital Adjustment 0.20%
    Adjusted mean margin of the comparables 25.49%
    Operating Cost Rs. 90,84,33,028/-
    Ann's Length Price (ALP) 125.49 % of Operating Cost Rs. 113,99,92,607/-
    Price Received Rs. 104,03,22,271/-
    Shortfall being adjustment u/s. 92CA Rs. 9,96,70,336/-

    13. The difference between the price charged by the Assessee and the ALP determined by the TPO viz., Rs.24,62,86,639/- was added to the total income by the AO in his draft assessment order dated 11.3.2014 as addition on account of shortfall being adjustment u/s. 92CA of the Act.

    14. The Assessee filed objections to the draft assessment order by the AO before the Disputes Resolution Panel (DRP). The DRP in its directions dated 3.12.2014 rejected the objections of the Assessee and confirmed the addition on account of shortfall being adjustment u/s. 92CA of the Act. The AO passed a fair order of assessment making the addition on account of determination of ALP by the TPO. Aggrieved by the addition made in the fair order of assessment, the Assessee has raised several grounds of appeal challenging the addition on several counts. However, at the time of hearing of the appeal, the learned counsel for the Assessee submitted that if 3 out of the 9 comparables chosen by the TPO viz., (i) Accentia Technologies Ltd., (ii) ICRA online Ltd., and (iii) Infosys BPO Ltd., are excluded and if the arithmetic mean of the profit margin of the remaining 6 companies when compared with the price charged by the Assessee, then the price charge by the Assessee would be at Arm's length.

    15. It needs to be clarified that Infosys BPO Ltd., was a comparable chosen by the Assessee in his Transfer Pricing Study (TP Study). However before the DRP the Assessee has objected to inclusion of this company as a comparable at page-58 of its objections before the DRP to the draft assessment order incorporating the ALP suggested by the TPO. The DRP did not find any merit in the objections for exclusion of this company from the list of comparable companies. The DRP has not dealt with .the specific objections of the Assessee for exclusion of this company from the list of comparable companies. In view of the decision of the Special Bench Chandigarh in the case of Dy. CIT v. Quark Systems (P.) Ltd. [2010] 38 SOT 307 , wherein the Special Bench had laid down that there is no estoppel in the matter of selection of comparables and that objections to exclusion or inclusion of comparables can be made by the parties, the comparability of this company with the Assessee needs to be examined. The Learned counsel for the Assessee submitted before us that in the case of Goldman Sachs Services (P.) Ltd. v. Dy. CIT A.No.267/Bang/2015 for AY 2010-11, the comparability of the three companies for very same AY 2010-11, which the Assessee seeks to exclude in this appeal with a company rendering ITES was considered. The Tribunal held that the aforesaid three companies cannot be regarded as comparable with a routine ITES company. In this regard it was submitted that the functional profile of the Assessee is same as that of the Assessee in the case of Goldman Sachs Services Pvt. Ltd. (supra), inasmuch as the said company was also involved in providing ITES to its AE and the TPO had chosen same comparable companies that were chosen by the TPO in the case of the Assessee. His submission was that the decision rendered by the Tribunal in the case of Goldman Sachs Services (P.) Ltd. (supra) would be equally applicable to the Assessee in the present case also. The learned DR submitted that the DRP in its directions has merely accepted with the reasoning of the TPO and therefore the issue of exclusion of these companies should be directed to be examined afresh by the DRP.

    16. We have considered the rival submissions. In the case of Goldman Sachs Services (P.) Ltd. (supra), this Tribunal considered the comparability of the 5 companies which the Assessee seeks to exclude from the final list of comparable companies chosen by the TPO. The functional profile of the Assessee and that of the Assessee in the case of Goldman Sachs Services (P.) Ltd. (supra) is identical inasmuch as the said company was also involved in providing 1TES to its AE and the TPO had chosen same comparable companies. In me aforesaid decision the Tribunal held on the comparability of the 3 companies which the Assessee seeks to exclude as follows:

  • (1) In paragraphs 6 & 7 of its order excluded ICRA Online Ltd., and Infosys BPO Ltd., as a comparable company by following the decisions of the ITAT Bangalore and Hyderabad rendered in the case of Symphony Marketing Solutions India (P.) Ltd. v. ITO [2013] 38 taxmann.com 55 (Bang.) and Market Tools Research (P.) Ltd. v. Asstt. CIT [2013] 32 taxmann.com 358/[2014] 150 ITD 296 (Hyd.). In the aforesaid decisions, the Tribunal excluded ICRA Online Ltd,, for the reason that 75% of the revenue was not from exports. Infosys BPO Ltd., was excluded for the reason it had brand value which had impact on its pricing and margins.
  • (2) In paragaraphs 8 & 9 of its order, the tribunal excluded Accential Technologies Ltd., as a comparable company by following decision of ITAT Bangalore Bench in the case of ISG Novasoft Technologies Ltd. In ITA No.l85/Bang/2015 for AY 2010-11, wherein it was held that due to mergers and acquisitions in this company during the relevant previous year there was an impact on the profit margin of this company which rendered this company as not comparable.
  • 17. Respectfully following the decision of the Tribunal we hold that the aforesaid 3 companies be excluded from the final list of comparable companies for the purpose of arriving at the arithmetic mean of comparable companies tor the purpose of comparison with the profit margins of the. In this regard we are also of the view that the plea of the learned DR for a remand of the issue to the DRP on the ground that the DRP has not given any reasons in its directions cannot be accepted. The DRP has endorsed the view of the TPO in its directions and therefore the reasons given by the TPO should be regarded as the conclusions of the DRP. If the above 3 comparable companies are excluded the arithmetic mean of the remaining comparables would be as follows:

    Computation of arithmetic mean of 6 comparables for the Appellant's IT Enabled Services segment:

    SI. No. Name of the Company Margin Unadj. (%). Margin – WC adjusted (%)
    1 Cosmic Global Ltd. 14.97 17.11
    2 Jeevan Scientific Technology (seg) 21.05 16.74
    3 Nittany Outsourcing Services Ltd. 30.67 32.54
    4 Microland Ltd. -2.14 -2.06
    5 Fortune Infotech Ltd. 22.80 20.79
    6 Informed Technologies India Ltd. 26.15 27.09
    ARITHMETIC MEAN 18.92 18.70

    +/- 5% of Appellant's Net Margin for IT enabled services:

    Particulars Margin (%)
    Net Margin of the Appellant 14.52
    Arithmetical mean of margins of the comparables 18.70
    + 5% of the Appellant's margin 20.25
    - 5% of the Appellant's margin 8.80

    Thus, since the arithmetical mean of the working capital adjusted margins of the above 6 comparables (18.70%) is within +/- 5% of the NCP margin of the Appellant (14.52%), the TP adjustment made by the TPO insofar as it relates to the ITE Services provided by the Assessee to its AEs in FY 2009-10 is liable to be deleted. Therefore, the other grounds raised in the Assessee's memorandum of appeal insofar as it relates to the ITE Services provided to its AEs in FY 2009-10 are not adjudicated at this stage. However, the Assessee is at liberty to urge the said grounds m any future proceeding, appellate or otherwise, and in these proceedings at a future point in time.

    18. In Gr. No. 18, the Assesses has prayed for a direction that the credit for Taxes deducted at sources has not been properly allowed by the AO. In this regard it was submitted that for AY 2010-11, the Assessee was entitled to a total credit of TDS of a sum of Rs. 1,18,40,477/-, as per its Form No.26AS for the said assessment year. The AO, however, allowed TDS credit of only Rs. 92,81,177/- while computing its income chargeable to tax. The DRP, vide its rectified directions dated 25.02.2015, directed the AO to verify the Assessee's claim as regards short-grant of TDS credit and to allow the credit after verification. It was submitted that despite such directions, no such relief was granted to the Assessee on this issue despite the Assessee being entitled to the balance TDS credit. We arc of the view that it would be just and appropriate to direct the AO to grant TDS credit of the entire amount of Rs. 1,18,40,477/- after due verification.

    19. The other grounds of appeal except the grounds decided above do not require any adjudication. In the result, the appeal of the Assessee is partly allowed.

    20. IT(TP) A.No.183/Bang/20l7 for AY 2012-13): First we shall take up for consideration issues with regard to determination of Arm's Length Price in respect of international transaction of rendering of Software Development Services and Information Technology Enabled Services by the Assessee to its holding company. The Assessee is a company engaged in the business of providing contract Software Development Services (SWD Services) and providing Information Technology Enabled Services (ITES) to its holding company in Netherlands BV as a captive service provider. The transaction of rendering software development services and ITES to holding company was a transaction with an Associated Enterprise (AE) and was therefore an international transaction. As per the provisions of Scc.92 of the Act, income from international transaction has to be computed having regard to Arm's Length Price (ALP).

    21. The details of the international transaction between the Assessee and its AE in AY 2012-13 were as follows:

    Particulars Amount in Rs.
    Provision of SWD services 509,56,59,955
    Provision of ITES 127,78,91,238

    22. SOFTWARE DEVELOPMENT SERVICES SEGMENT: It is not in dispute between the Assessee and the revenue that the Transaction Net Margin Method (TNMM) was the Most Appropriate Method (MAM) for determination of ALP and that the profit level indicator to be adopted for comparison of the Assessee's profit with that of comparable companies was Operating Profit/Total Cost (OP/TC). The OP/TC of the Assessee was 12.63%. The Assessee in its TP study selected 14 comparable companies whose arithmetic mean of OP/TC was arrived at 13.08%. Since the profit margin of the Assessee was more than the arithmetic mean of OP/TC of the 14 comparables selected by the Assessee, it was claimed by the Assessee that the price charged by it in the international transaction was at Arm's Length. The Transfer Pricing Officer (TPO) to whom the determination of ALP was referred by the AO, accepted 1 (Mindtree Ltd.) out of the 14 comparable companies suggested in the TP study by the Assessee as comparable with the Assessee. The TPO on his own selected 9 other companies as comparable companies with the Assessee. Thus a final set of 10 comparable companies was chosen by the TPO as comparable companies. The arithmetic mean of profit margin of these companies after and before adjustment towards working capital adjustment selected by TPO was as follows:

    SI. No. Name of the Company Markup on Total Costs (WC-unadj) (in %) Markup on Total Costs (WC-adj) (in %)
    1 Datamatics Global Services Ltd. 14.57 17.87
    2 Genesys International Corpn. Ltd. 30.09 28.60
    3 ICRA Techno Analytics Ltd. 17.24 19.07
    4 Infosys Ltd. 43.10 45.01
    5 Larsen & Toubro Infotech Ltd. 25.47 28.64
    6 Mindtree Ltd. 15.01 17.83
    7 Persistent Systems Ltd. 27.20 30.05
    8 RS Software (India) Ltd. 15.34 20.67
    9 Sasken Communication Technologies Ltd. 12.15 16.21
    10 Spry Resources India Pvt. Ltd. 26.18 14.02
    AVERAGE MARKUP 22.64 23.80

    23. Based on the above average arithmetic mean of profit margin of the comparable companies, the TPO computed the ALP of the international transaction of rendering of SWD services by the Assessee to its holding company as follows:

    Computation of arm's length price by the TPO and adjustment made:

    Arm's Length Mean Markup 22.63%
    Less: Working Capital Adjustment -1.16%
    Adjusted mean markup of the comparables 23.79%
    Operating Cost Rs. 452,41,44,212
    Arm's Length Price - 123.79% of Operating Cost Rs. 560,04,38,120
    Price Received Rs. 509,56,59,955
    Shortfall being adjustment u/s. 92CA Rs. 50,47,78,165

    24. The difference between the price charged by the Assessee and the ALP determined by the TPO viz., Rs. 50,47,78,165/- was added to the total income by the AO in his draft assessment order dated 29.2.2016 as addition on account of shortfall being adjustment u/s. 92CA of the Act.

    25. The Assessee filed objections to the draft assessment order by the AO before the Disputes Resolution Panel (DRP). The DRP in its directions dated 15.9.2016 directed the AO (i) to exclude 1CRA Techno Analytics Ltd, and Datamatics Global Services Ltd. from die list of comparable companies as they agreed with the Assessee that these two companies are not functionally comparable to the Assessee, (ii) rejected the Assessee's claim for exclusion of the following four companies viz., (a) Genesys International Corpn. Ltd., (b) Infosys Ltd., (c) Larsen and Toubro Infotech Ltd., and (d) Persistent Systems Ltd. The Assessee had contended before DRP that these 4 companies are not comparable to the Assessee. (iii) directed TPO to recompute the margins of the Assessee and the comparables after treating foreign exchange fluctuations as operating income or loss as the case may be.

    26. Pursuant to the above directions issued by the DRP, the list of comparables that remained for consideration was as follows:

    SI. No. Name of the Company
    1 Genesys International Corpn. Ltd.
    2 Infosys Ltd.
    3 Larsen & Toubro Infotech Ltd.
    4 Mindtree Ltd.
    5 Persistent Systems Ltd.
    6 RS Software (India) Ltd.
    7 Sasken Communication Technologies Ltd.
    8 Spry Resources India Pvt. Ltd.

    27. Pursuant to the directions of the DRP, the AO passed the final assessment order wherein the TP adjustment stood reworked at a lesser figure than what was originally suggested by the TPO. The AO passed a fair order of assessment making the addition on account of determination of ALP by the TPO as modified by the DRP. Aggrieved by the addition made in the fair order of assessment, the Assessee has raised several grounds of appeal challenging the addition on several counts. However at the time of hearing the learned counsel restricted his arguments to exclusion of 4 comparables out of the 8 comparable companies that remain in the final list of comparable companies after the directions of the DRP viz., (a) Genesys International Corpn. Ltd., (b) Infosys Ltd., (c) Larsen and Toubro Infotech Ltd., and (d) Persistent Systems Ltd.

    28. The learned counsel for the Assessee submitted before us that the comparability of the 3 companies out of the aforesaid 4 companies which the Assessee seeks to exclude from the list of comparable companies chosen by the TPO viz., Infosys Ltd., Larsen & Toubro Infotech Ltd. and Persistent Systems Ltd., were considered by the ITAT Delhi Bench in the case of Agilis Information Technologies India (P.) Ltd. v. Asstt. CIT [2018] 89 taxmann.com 440 (Delhi - Trib.) for the same AY 2012-13. In this regard it was submitted that the functional profile of the Assessee is same as that of the Assessee in the case of Agilis Information Technologies India (P.) Ltd. (supra), is identical inasmuch as the said company was also involved in providing SWD services to its AE and the TPO had chosen 16 comparable companies out of which 6 companies chosen by the TPO in the case of the Assessee for the purpose of comparability were the same. His submission was that .the decision rendered by the Tribunal in the case of Agilis Information Technologies India (P.) Ltd. (supra) would be equally applicable to the Assessee in the present case also. The learned DR. submitted that the DRP in its directions has merely accepted with the reasoning of the IPO and therefore the issue of exclusion of these companies should be directed to be examined afresh by the DRP.

    29. We have considered the rival submissions. In the case of Agilis Information Technologies India (P.) Ltd. (supra), this Tribunal considered the comparability of the 3 companies which the Assessee seeks to exclude from the final list of comparable companies chosen by the TPO. The functional profile of me Assessee and that of the Assessee in the case of Agilis Information Technologies India (P.) Ltd. (supra), is identical inasmuch as the said company was also involved in providing SWD services to its AE and the TPO had chosen some comparable companies which were also chosen by the TPO in the case of the Assessee for the purpose of comparability. In the aforesaid decision the Tribunal held on the comparability of the 3 companies which the Assessee seeks to exclude as follows:

  • (a) Infosys Ltd., was excluded from the list of comparable companies by following the decision of the Hon'ble Delhi High Court in the case of Cit v. Agnity India Technologies Pvt. Ltd. [2013] 36 taxmann.com 289/219 Taxman 26 (Delhi). The discussion is contained in paragraphs 4.5 to 4.7 of the Tribunal's order. The Tribunal accepted that Infosys Ltd. is a giant risk taking company and engaged in development and sale of software products and also owns intangible assets and therefore not comparable with a software development service provider such as the Assessee in that case.
  • (b) Larsent & Tourbro Infotech Ltd., was excluded from the list of comparable companies by relying on the decision of the Delhi Bench of ITAT in the case of Saxo India (P.) Ltd. v. Asstt. CIT [2016] 67 taxmann.com 155 (Delhi - Trib.). The discussion is contained in paragraphs 4.8 to 4.10 of the Tribunal's order. The Tribunal held that L & T Infotech Ltd., was a software product company and segmental information on SWD services was not available. The Tribunal also noticed that the appeal filed by the revenue against the tribunal's order was dismissed by the Hon'ble Delhi High Court in ITA No.682/2016.
  • (c) Persistent Systems Ltd., was excluded from the list of comparable companies on the ground that this company was a software product company and segmental information on SWD services was not available. The Tribunal in coming to the above conclusion referred to the decision rendered by ITAT Delhi Bench in the case of Cash Edge India (P.) Ltd. v. ITO ITA No.64/Del/2015 order dated 23.9.2015 and the decision of Hon'ble Delhi High Court in the case of Saxo India Pvt. Ltd. ( supra). The findings in this regard are contained in Paragraphs 4.14 to 4.16 of its order.
  • 30. Respectfully following the decision of the Tribunal we hold that the aforesaid 3 companies be excluded from the final list of comparable companies for the purpose of arriving at the arithmetic mean of comparable companies for the purpose of comparison with the profit margins. In this regard we are also of the view that the plea of the learned DR for a remand of the issue to the DRP on the ground that the DRP has not given any reasons in its directions cannot be accepted. The DRP bas endorsed the view of the TPO in its directions and therefore the reasons given by the TPO should be regarded as the conclusions of the DRP.

    31. The learned DR. next submitted that Genesys International Corporation Ltd., should be excluded from the list of comparable companies. The comparability of this company with the Assessee has been discussed by the TPO in page-11 of his order. The Assessee objected to inclusion of this company in the list of comparable companies for the reason that this company is functionally different and owns intangible assets which are peculiar only when the Assessee owns software products. The objections of the Assessee are contained in its letter dated 22.12.2015 addressed to the TPO and in annexure-B to the said letter. The relevant portion of the objection is at pages 711-713 of the Assessee's paper book. According to the Assessee this company is engaged in providing Geographical Information Services comprising of Photogrammetry, Remote Sensing, Cartography, Data Conversion, state of the art terrestrial and 3D geocontent including location based and other computer based related services. Pagc-38 of the Annual report 2012 containing the above description was brought to the notice of the TPO, Attention of the TPO was invited to the directors report to the shareholders at page ii of the annual report 2012, wherein the Directors have informed the shareholders that the company continued in its journey, to be innovators and leaders in the fields of location based services related geoplatforms and advanced survey techniques. There is no segmental reporting because it is stated in the annual report that this company is only in one segment viz., GIS based services and therefore there is no requirement of segmental reporting. It was also submitted that this company owns substantial intangibles equivalent to 10.42% of its total turnover.

    32. The TPO however has regarded this company as a comparable company by observing that this company develops software for mapping and geospatial services and operates a few development centres in India. The company is predominantly into software development services. The intangibles in the possession of the company are only the GIS database which is only depreciation. It does not add significant value to the company.

    33. The objections as put forth before the TPO were reiterated before the DRP. The DRP in paragraphs 6.2.2 & 6.2.3 of its directions dealt with this issue as follows:

    "6.2.2 The functions of the Assessee company have been examined in detail. A financial product on which the settlement system of bank runs is a real time system. It is very complex. Any bug or problem in it can crash the entire banking system of several nations. The Assessee's claim of providing only basic software services is rejected.

    6.2.3 The Panel holds that the software for financial product is much more complex than a geospatial software. Therefore, the panel holds that the Genesys is a valid comparable."

    34. The learned counsel for the Assessee submitted that the DRP has completely proceeded on wrong facts which does not either emanate from the order of the TPO or the submissions of the Assessee. He reiterated submissions made before the TPO and DRP. The learned OR relied on the order of the DRP/TPO.

    35. We have given a careful consideration to the rival submissions. It is clear from the material brought to the notice of the TPO by the Assessee that this: company renders mapping and geospatial services. In rendering such services it develops software. But that does not mean that this company is in the business of software development. The business profile of this company as per the annual report does not show that this company is into software development service. The only line of business that this company carries on is rendering GIS based services and this is clear from the annual report which specifies that since the company carries on only one line of business viz., GIS based services there is no need to give any segmental results. In the circumstances, we are of the view that there is no basis for the TPO to conclude that this company is predominantly into software-development services. The presence of intangible assets is indicative of the fact that this company is not in software development services business. The TPO has overlooked this aspect and proceeded on the basis that the presence of intangible assets would not be significant. Rule 10B(2) of the Income Tax Rules, 1962 (Rules) specifically provides that for the purposes of sub-rule (1) of Rule 10B, the comparability of an international transaction with an uncontrolled transaction shall be judged with reference to the following, namely:—

  • (a) the specific characteristics of the property transferred or services provided in either transaction;
  • (b) the functions performed, taking into account assets employed or to be employed and the risks assumed, by the respective parties to the transactions;
  • In the given facts and circumstances, we are of the view that Genesys International Corporation Ltd., cannot be considered as a comparable company and the said company should be excluded from the final list of comparable companies. We hold accordingly.

    36. If the aforesaid 4 companies are excluded from the list of comparable companies, the remaining comparable companies and the average arithmetic mean of those comparables would be as follows:

    SI. No. Name of the Company
    1. Mindtree Ltd.
    2. RS Software (India) Ltd.
    3. Sasken Communication Technologies Ltd.
    4. Spry Resources India Pvt. Ltd.

    The arithmetical mean of the working capital adjusted recomputed margins of the above comparables would fall within the +/-5% range of the Appellant's NCP margin of 12.63% for provision of SWD services. Consequently, the international transaction of provision of SWD services by the Assessee to its AEs in FY 2011-12 can be concluded as being at arm's length. Therefore, the other grounds raised in the appeal in relation to its international transaction of provision, of SWD services do not require any adjudication at this stage. However, the Assessee is at liberty to urge the said grounds in any future proceeding, appellate or otherwise, and in these proceedings at a future point in time.

    37. ITES Segment: It is not in dispute between the Assessee and the revenue .that the Transaction Net Margin Method (TNMM) was the Most Appropriate Method (MAM) for determination of ALP and that the profit level indicator to be adopted for comparison of the Assessee's profit with that of comparable companies was Operating Profit/Total Cost (OP/TC). The OP/TC of the Assessee was 12.39%. The Assessee in its TP study selected 7 comparable companies whose arithmetic mean of OP/TC was arrived at 11.48%, Since the profit margin of the Assessee was more than the arithmetic mean of OP/TC of the 7 comparables selected by the Assessee, it was claimed by the Assessee that the price charged by it in the international transaction was at Arm's Length. The Transfer Pricing Officer (TPO) to whom the determination of ALP was referred by the AO, accepted 2 out of the 7 comparable companies suggested in the TP study by the Assessee as comparable with the Assessee. The TPO on his own selected 8 other companies as comparable companies with the Assessee. Thus a final set of 10 comparable companies was chosen by the TPO as comparable companies. The arithmetic mean of profit margin of these companies after and before adjustment towards working capital adjustment was as follows:

    Comparables selected by TPO and their arithmetic mean:

    SI. No. Name of the Company Markup on Total Costs (WC-unadj) (in %) Markup on Total Costs (WC-adj) (in %)
    1. Accentia Technologies Ltd. 11.75 10.62
    2. Universal Print Systems Ltd. (Seg) (BPO) 52.46 56.49
    3. Informed Technologies India Ltd. 6.08 7.91
    4. Infosys BPO Ltd. 36-30 34.68
    5. Jindal intellicom Ltd. -0.05 1.90
    6. Microgenetic Systems Ltd. 19.61 21.60
    7. TCS E-Serve Ltd. 63.69 64.10
    8. BNR Udyog Ltd. (Seg) (Medical Transcription) 41.58 49.05
    9. Excel Infoways Ltd (Seg)-(IT/BVPO) 29.79 36.77
    10. e4e Healthcare Business Services Pvt. Ltd. 19.85 20.58
    AVERAGE MARKUP 28.11 30.37

    38. On the basis of the comparable companies, the TPO computed arm's length price of the international transaction of rendering of ITES by the Assessee to its AE and the consequent addition to total income by way of adjustment to ALP as follows:

    Arm's Length Mean Markup 28.11%
    Less: Working Capital Adjustment (after restriction) -2.26%
    Adjusted mean markup of the comparables 30.37%
    Operating Cost ('OC') Rs. 113,70,09,838/-
    Arm's Length Price ('ALP') = 130.37% of OC Rs. 148,23,19,726/-
    Price Received Rs. 127,78,91,238/-
    Shortfall being adjustment u/s. 92CA Rs. 20,44,28,488/-

    39. The difference between the price charged by the Assessee and the ALP determined by the TPO viz., Rs. 20,44,28,488/- was added to the total income by the AO in his drat assessment order dated 29.2.2016 as addition on account of shortfall being adjustment u/s. 92CA of the Act

    40. The Assessee filed objections before the DRP against the addition made on account of adjustment to ALP. The DRP gave the following directions:

  • (i) The DRP accepted the Assessee's contentions that Accentia Technologies Ltd. is not comparable to its ITE service segment and accordingly, directed its exclusion from the list of comparables.
  • (ii) The DRP, however, rejected the Assessee's contentions that Universal Print Systems Ltd., Infosys BPO Ltd., TCS E-Serve Ltd, BNR Udyog Ltd., and Excel infoways Ltd. are not comparable to it and consequently upheld their inclusion in the list of comparables.
  • (iii) The DRP also suo motu excluded Informed Technologies India Ltd. and Jindal Intellicom Ltd. from the list of comparables to the Assessee although it had not objected to their inclusion before the DRP.
  • (iv) In addition, the DRP directed the TPO to recompute the margins of the Assessee and the comparables after treating foreign exchange fluctuations as being operating in nature.
  • 41. List of Comparables post the DRP's Directions

    On giving effect to the DRP's directions, the list of comparables is as follows:

    SI. No. Name of the Company
    1. Universal Print Systems Ltd. (Seg) (BPO)
    2. Infosys BPO Ltd.
    3. Microgenetic Systems Ltd.
    4. TCS E-Serve Ltd.
    5. BNR Udyog Ltd. (Seg) (Medical Transcription)
    6. Excel Infoways Ltd. (Seg) (1T/BVPO)
    7. e4e Healthcare Business Services Pvt. Ltd.

    42. Pursuant to the directions of the DRP, the AO passed the final assessment order wherein the TP adjustment stood reworked at a lesser figure than what was originally suggested by the TPO. The AO passed a fair order of assessment making the addition on account of determination of ALP by the TPO as modified by the DRP. Aggrieved by the addition made in the fair order of assessment, the Assessee has raised several grounds of appeal challenging the addition on several counts.

    43. The learned counsel for the Assessee submitted before us that the Assessee seeks the following relief from the Tribunal:

  • (i) Exclude 5 companies from the final list of comparable companies post DRP directions viz., Universal Print Systems Ltd., Infosys BPO Ltd., TCS E-Serve Ltd., BNR Udyog Ltd., and Excel Infoways Ltd. from list of comparable companies on the ground that functionally these companies are not comparable with the Assessee. -
  • (ii) Include Informed Technologies India Ltd. and Jindal Intellicom Ltd., in the list of comparable companies. The submission was that these companies was selected by TPO and Assessee or the AO never objected to inclusion of these two companies in the final list of comparables. It is the stand of the Assessee that the DRP cannot suo motu exclude or include a comparable company which the parties do not want to include or exclude.
  • 44. The learned counsel for the Assessee submitted before us that 3 out of the 5 companies which the Assessee seeks to exclude from the list of comparable companies viz., Infosys BPO Ltd. TCS B-service Ltd. and Excel Infoway Ltd., were considered for exclusion by the Tribunal in the case of a similar Assessee such as the Assessee engaged in providing ITES in the case of Baxter (I) (P.) Ltd. v. A.CIT [2017] 85 taxmann.com 285 (Delhi - Trib.) . The learned DR relied on the order of the DRP/TPO.

    45. We have considered the rival submissions. In the case of Baxter (I) (P.) Ltd., (supra) the Delhi ITAT Bench considered comparability of the aforesaid three companies with a company engaged in providing ITBS such as the Assessee. The functional profile of the Assessee and the Assessee in the case of Baxter (I) (P.) Ltd. (supra) are identical inasmuch as 7 out of the 10 companies chosen by the TPO in the case of the Assessee were chosen as comparable in the case of Baxter (I) (P.) Ltd. (supra). The Tribunal held on the comparability of the three companies Infosys BPO Ltd., TCS E-service Ltd. and Excel Infoway Ltd., as follows:

  • (i) In paragraph 23 of its order the Tribunal held that Infosys BPO Ltd., is not comparable with a company providing ITES because of brand value and extraordinary events in the previous year relevant to AY 2012-13 viz., acquisition of an Australia based company which had effect on its profits.
  • (ii) In paragraphs 24 & 25 of its order the Tribunal held Excel Infoway Ltd., as not comparable because of consistent diminishing revenue. The figures of diminution revenue are given in paragraph 24 of its order.
  • (iii) In paragraphs 21 & 22 of its order the Tribunal held that Excel Infoway Ltd., was liable to be excluded because it was also engaged in the business of software testing, Verification and validation of software at the time of implementation and data centre management activities.
  • 46. Respectfully, following the decision of the Tribunal we hold that the aforesaid 3 companies be excluded from the final list of comparable companies for the purpose of arriving at the arithmetic mean of comparable companies for the purpose of comparison with the profit margins.

    47. The next submission of the learned counsel for the Assessee was with regard to exclusion of 2 comparable companies from the list of 7 comparable companies that remain after the order of the DRP. The first comparable company sought to be excluded is Universal Print Systems Ltd. This company was chosen as a comparable company by the TPO. In reply to the proposal of the TPO to include this company as a comparable company, the Assessee vide its letter dated 22.12.2015 had pointed out its objections to including this company as a comparable company. A copy of the said objection is at page-785 of the Assessee's paper book. The Assessee pointed out that the OP/TC of this company as worked out by the TPO at 59.40% was wrong and unallocated costs as per the annual report should be allocated to BPO segment and if that is done then the OP/TC of this company will be only 51.80%. The Assessee further pointed out (Page764 of paper book) that the TPO had applied revenue filter of more than 75% being from non-financial service income. The Assessee pointed out that the percentage of income from ITES was only 21.63% of the total revenue from operations of this company as per its annual report. The Assessee also pointed out that in the Pre-press BPO segment this company was providing integrated print solutions to its customers, which includes scanning, design/layout, trapping, hand-outlined clipping path and image masking and magazine and catalogue publishing. The Assessee submitted that the aforesaid services are not in the nature of ITES. The Assessee pointed out that as per the safe harbour rules introduced by the CBDT ITES has been defined as business process outsourcing services provided mainly with the assistance or use of information technology. It was also submitted that this company does not satisfy the definition of ITES as contained in Rule IOTA(e) of the Rules. Since use of information technology is absent .in the various services provided by this company, it cannot be regarded as ITES company. The Assessee also submitted that this company fails the employee cost filter. The employee cost filter requires that the employees cost incurred by the company must be more than 25% of its revenue.

    48. The TPO at page-20 of his order has dealt with the above objections by observing as follows:

  • (a) Pre-Press BPO unit provides back office support services.
  • (b) This company has four major segments viz., Repro, Label Printing, Offset Printing and pre-press BPO. The employee cost of pre-press BPO was more than 25% of the revenue from pre-press BPO and therefore the employee cost filter is satisfied in the case of this company.
  • (c) On the service revenue filter viz., the requirement that a comparable company must have revenue from rendering services of more than 75% of its total revenue, the TPO again held that the pre-press BPO segment's entire income is from services and therefore this objection is not to be accepted.
  • 49. On objections by the Assessee before the DRP, the DRP confirmed the action of the TPO. One of the objection before the DRP was that this company did not figure in the list of companies engaged in ITES. On this objection the DRP held that though this company did not figure in the list of companies in ITES in the main search of capital line and prowess database but on a segmental search these two companies satisfied the requirement of being considered as companies engaged in providing ITES.

    50. Aggrieved by the directions of the DRP, the Assessee is in appeal before the Tribunal. The learned counsel for the Assessee reiterated submissions that were made before the TPO/DRP. In particular it was submitted that the service revenue filter was applied by the TPO himself at the entity level and on such search this company was not regarded as engaged in providing ITES. At this stage the TPO ought to have dropped this company as a comparable company because this filter has to be applied at the entity level and not at the segmental level. The learned DR submitted that if the service revenue filter is applied at the segmental level there can be no objection by the Assessee. She relied on the order of the DRP/TPQ.

    51. The requirements of Rule 10B(1)(2) & (3) of the Rules in the matter of comparability of companies under TNMM needs to be seen. The same reads as follows:

    "10B. (1) For the purposes, of sub-section (2) of section 92C, the arm's length price in relation to an international transaction shall be determined by any of the following methods, being the most appropriate method, in the following manner, namely:—

      (a) to (d)** ** **

    (e) transactional-margin method, by which,

  • (i) the net profit margin realised by the enterprise from an international transaction entered into with an associated enterprise is computed in relation to costs incurred or sales effected or assets employed or to be employed by the enterprise or having regard to any other relevant base;
  • (ii) the net profit margin realised by the enterprise or by an unrelated enterprise from a comparable uncontrolled transaction or a number of such transactions is computed having regard to the same base;
  • (iii) the net profit margin referred to in sub-clause (if) arising in comparable uncontrolled transactions is adjusted to take into account the differences, if any, between the international transaction and the comparable uncontrolled transactions, or between the enterprises entering into such transactions, which could materially affect the amount of net profit margin in the open market;
  • (iv) the net profit margin realised by the enterprise and referred to in sub-clause (i) is established to be the same as the net profit margin referred to in sub-clause ( iii);
  • (v) the net profit margin thus established is then taken into account to arrive at an arm's length price in relation to the international transaction.
  • (2) For the purposes of sub-rule (1), the comparability of an international transaction with an uncontrolled transaction shall be judged with reference to the following, namely:-

  • (a) the specific characteristics of the property transferred or services provided in either transaction;
  • (b) the functions performed, taking into account assets employed or to be employed and the risks assumed, by the respective parties to the transactions;
  • (c) the contractual terms (whether or not such terms are formal or in writing) of the transactions which lay down explicitly or implicitly how the responsibilities, risks and benefits are to be divided between the respective parties to the transactions;
  • (d) conditions prevailing in the markets in which the respective parties to the transactions operate, including the geographical location and size of the markets, the laws and Government orders in force, costs of labour and capital in the markets, overall economic development and level of competition and whether die markets are wholesale or retail.
  • (3) An uncontrolled transaction shall be comparable to an international transaction if-

  • (i) none of the differences, if any, between the transactions being compared, or between the enterprises entering into such transactions are likely to materially affect the price or cost charged or paid in, or the profit arising from, such transactions in the open market; or
  • (ii) reasonably accurate adjustments can be made to eliminate the material effects of such differences."
  • 52. There appears to be no bar in the Rules referred to above to considering segmental data under TNMM because the comparison is of "net profit margin realized by the enterprise from an international transaction" with the "net profit realized from a comparable uncontrolled transaction". Therefore comparison is of similar transaction. When segmental information is available and is not disputed, it cannot be argued that filters have to be applied at entity level. It cannot be argued that when the TPO himself applied the filters at the entity level he was not entitled to apply the filters at segmental level. As we have already stated if clear segmental information is available the filters can be applied at the segmental level in TNMM. Therefore the objection with regard to this company failing the employee cost filter and service revenue filter in our view was rightly rejected by the TPO and DRP. It is however seen that this company has four segments viz., Repro. Label Printing, Offset Printing and Pre-press BPO. Whether the label printing and offset printing segments supplement the functions performed in the Pre-press BPO segment has to be seen. We therefore set aside the order of the DRP in this regard and remand for fresh consideration by the TPO the comparability of this company. In terms of Rule 10B(3) of the rules the profit margins of Pre-Press BPO have to be adjusted taking into account the fact that two other segments supplement the pre-press BPO segment. If such adjustment cannot be reasonably or accurately made then this company has to be excluded from the list of comparable companies. The TPO for this purpose can use his powers u/s. 133(6) of the Act to get required details from this company. As far as the argument that this company fails functional comparability, we find that none of the objections raised by the Assessee in this regard about lack of information about allied services performed by die pre-press BPO segment of this company and the break-up of the revenue from such allied services have been dealt with specifically by the TPO or DRP. Since the comparability of this company is being remanded to be TPO for consideration of adjustments as mentioned above, the objection with regard to functional comparability should also be looked into by the TPO in the remand proceedings on the basis of materials which he may gather u/s. 133(6) of the Act, The Assessee should be given opportunity of being heard by the TPO before the issue is decided by the TPO.

    53. The next comparable company retained after the order of the DRP which the Assessee seeks to exclude is BNR Udyog Ltd. As far as this company is concerned, it was the objection of the Assessee before the TPO that the TPO ought not to have selected this company as comparable company for the reason that the related party transaction of this company at the entity level was 49.60% of the total revenue and that this company has less than-75%-of its revenue from providing TTES. The TPO rejected The above contention by holding that this company has 3 major business segments and the segmental results of medical transcription business which is providing 1TES alone was considered for die purpose of comparison. When the segmental results are considered the related party transaction is nil. 100% of the segmental income was from providing 1TES, i.e., emedical transcription and therefore 75% revenue is from providing ITES and therefore the company passes the test of income from providing ITES being more than 75% of the total income. The DRP accepted the view of the TPO.

    54. The submission of the learned counsel for me Assessee was identical as were made before the TPO and DRP. We have while deciding the objection with regard to excluding Universal Print Systems Ltd., already held that when clear segmental information is available then there is no bar in applying filters at the segmental level. The reasons given while coming to the above conclusion will equally apply to including BNR Udyog Ltd., as a comparable. Since this company passes RPT filter as well as income from providing ITES being more than 75% of its revenue, this company has to be regarded as comparable company. No other arguments were advanced for exclusion of this company. Hence this company is held to be comparable with that of the Assessee.

    55. The next submission of the learned counsel for the Assessee was for inclusion of two companies viz., (i) Informed Technologies India Ltd., and (ii) Jindal Intellicom Ltd., in the final list of comparable companies. In this regard it was argued that both these companies were held to be comparable companies by the TPO and the Assessee did not object before the DRP to inclusion of these two companies as comparable companies. The DRP suo motu excluded these two companies from the list of comparable companies vide paragraphs 6.18 & 6.19 of its directions. On a perusal of the Order of the DRP it is clear that the DRP did not put the Assessee on notice as to its proposed action of excluding these two companies from the list of comparable companies. As far as the company Informed Technologies India Ltd., is concerned, it was excluded by the DRP for the reason that this company had advanced certain interest-free sums in prior financial years, which came to be written off by the company in FY 2011-12. According to the DRP the action on the part of the management of this company was prejudicial to die company and therefore this company would fail the comparability criteria considering the Functions, Asset and Risk, FAR analysis. It was contended by the learned counsel for the Assessee that when functionally this company was found to be comparable with the Assessee, the DRP ought not to have excluded this company on a ground which is not relevant while performing FAR analysis. It was also submitted that this company has been selected by the TPO as a comparable to the Assessee for the assessment years 2009-10 and 2010-11 and its inclusion for those assessment years has not been objected to by the Assessee in those years. The learned DR submitted that the proper course would remand the issue for fresh consideration by the DRP as the Assessee was not put on notice before exclusion of this company. We have considered the submissions and are of the view that when this company is consistently figuring in the list of comparables to assessees similarly placed to the Assessee the DRP has proceeded on irrelevant grounds to exclude this company. At best the DRP ought to have directed the TPO to give proper adjustment in terms of Rule 10B (3) of the rules for impact, if any, to this company's policy. No purpose would be served by remanding the issue to the DRP. In the given facts and circumstances, we are of the view that this company should be included in the list of comparable companies because it is not disputed by the DRP that this company is functionally comparable and that in the past AYs this company was regarded as a comparable company and generally regarded as comparable company providing ITES.

    56. The same reasoning given for including Informed Technologies India Ltd., would apply for including Jindal Intellicom Ltd., also. This company was selected by the Assessee in its TP study and accepted by the TPO as being comparable to it (pages 16-17 of the TP order). Since it passed all the filters applied by the TPO, as subsequently upheld by the DRP, it was rightly included in the list of comparables. In the proceedings before the DRP, the Assessee did not object to its inclusion in the list of comparables. However, despite the above, the DRP on its own directed its exclusion on the premise that since it catered only to customers in USA, where there was allegedly an adverse business climate for outsourcing work, its profitability was impacted. According to the DRP the Assessee's AE was in Netherlands where there was no adverse market conditions and therefore Jindal Intellicom Ltd., was liable to be excluded from the list of comparable companies. The DRP did not put the Assessee on notice as to its proposed action of excluding this company. We find that the Assessee does not merely provide services to its AE in Netherlands. It also provides ITE services to its AE's in UK, Finland, Germany, Sweden, Belgium, Denmark, Norway and USA. A perusal of its Form 3CEB for the instant assessment year which is produced at pages 1035-1046 of the paper book, shows that it provided services to AE's at USA also. Therefore, the entire basis for its exclusion is wholly misconceived and erroneous and, accordingly, its suo motu exclusion by the DRP is not proper. The functions performed by this company are comparable to the services provided by the Assessee and have not been disputed whatsoever by the DRP. That apart, Jindal has been selected by the TPO as a comparable to the Assessee for the assessment years 2008-09, 2011-12 and 2013-14 and its inclusion for those assessment years has not been objected to by the Assessee either. Moreover, it is consistently figuring in the list of comparables in companies providing ITES. We therefore direct inclusion of this company in the list of comparable companies.

    57. The TPO is directed to consider the revised profit margins after considering the directions in this order and recomputed the ALP in the ITES segment No submissions were made on the other grounds raised in the appeal in relation to its transaction of provision of ITE services. The learned counsel for the Assessee however sought liberty to urge other grounds in any future proceeding, appellate or otherwise, and in these proceedings at a future point in time. We allow liberty to the Assessee as prayed for by the learned counsel for the Assessee.

    58. In Ground No. 13, the Assessee has sought direction from this Hon'ble Tribunal to the AO to grant the entire FTC (Foreign Tax Credit) (i.e., credit for tax paid outside India on income which is also included in die total income in me return of income filed in India). According to the Assessee it was entitled to such credit and its tax liability has to be recomputed for the present assessment year after giving such credit. The facts in this regard are that in its return of income filed under the Act for the AY 2012-13, the Assessee for the instant assessment year, Assessee has claimed FTC of Rs. 13,94,950/- (relevant details at pages 867 and 894 of the paperbook). However, in the draft assessment order passed by the AO, he allowed FTC only to the extent of Rs. 9,83,255/- without giving any explanation for the short-grant of FTC. Although the Assessee objected to the same before the DRP, it refused to interfere with this issue on the premise that doing so would be beyond the scope of its powers. Consequently, in the impugned final assessment order, FTC was only allowed to the extent of Rs. 9,83,255/- as against the sum of Rs. 13,94,950/- that was claimed by the. Assessee in its return of income. We are of the view that it would meet the ends of justice if a direction is given to the AO to verify the claim of the Assessee and allow tax credit in accordance with law.

    59. In the result, IT (TP) A. No. 183/Bang/20I7 is partly allowed.

    60. In the result, both the appeals are partly allowed.

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