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Western Agri Seeds Limited v. Ramesh Shyamraoji Dhote
Factual and Procedural Background
This revision petition was filed under Section 21(b) of the Consumer Protection Act, 1986, against the Maharashtra State Consumer Disputes Redressal Commission's order dated 09.02.2016 which dismissed two appeals (FA/13/45 and FA/14/57) and upheld the District Consumer Disputes Redressal Forum, Wardha's order dated 19.11.2013 in Consumer Complaint No. 108/2011.
The underlying dispute arises from a consumer complaint by Ramesh Shyamraoji Dhote (the complainant / respondent no.1), a small farmer from village Maoji Taroda, Wardha district. He purchased nine bags (20 kg each) of groundnut seeds of the Western 51 variety produced by Western Agro Seeds Ltd. (OP-2) from the dealer Sriram Agro Centre (OP-1) for Rs. 14,760 and sowed them on 3 acres on 13.01.2011.
By 16.05.2011, after maturity, the complainant alleged substantially reduced pod formation and low yield (obtained ~20 quintals against an expected ~90 quintals), estimating loss at approximately Rs. 2.45–2.58 lakhs. The District Seeds Grievance Redressal Committee inspected the fields (31.05.2011) and reported satisfactory vegetative growth but a substantially low number of filled fruits, concluding there was financial loss to the farmer.
The complainant sent a legal notice seeking compensation. OP-2 denied defect in seeds, blamed agronomic and environmental factors, and contended the complainant was engaged in commercial production and therefore not a "consumer". OP-1 did not appear before the District Forum and was proceeded against ex parte.
The District Forum allowed the complaint and directed both OPs, jointly and severally, to pay Rs. 2,46,000 with interest at 8% per annum from 21.10.2011, plus Rs. 10,000 and litigation costs of Rs. 3,000. The State Commission dismissed appeals against that order. OP-2 (Western Agro Seeds Ltd.) filed the present revision petition, which was heard and decided by the Presiding Member, Dr. B.C. Gupta, with the order pronounced on 19 September 2016.
Legal Issues Presented
- Whether the consumer fora could properly rely on the inspection reports of the District Level Grievance/Seeds Committee (and similar agricultural expert reports) without requiring laboratory testing of seed samples.
- Allocation of burden/onus of proof: when a complainant creates a high degree of probability of deficiency in the product (seeds), whether the onus shifts to the producer to prove absence of defect.
- Whether there was any jurisdictional error, illegality or miscarriage of justice in the concurrent findings of the consumer fora sufficient to warrant interference in revisional jurisdiction.
Arguments of the Parties
Petitioner's (OP-2 / Western Agro Seeds Ltd.) Arguments
- The consumer fora below merely relied on the report of the District Level Grievance Committee rather than obtaining a report from a recognized testing laboratory regarding seed quality.
- The inspections/reports were carried out without notice to the petitioners ("behind the petitioners' back"), and therefore could not be relied upon.
- Germination of seeds was proper and poor yield resulted from other factors (soil type, weather, humidity, temperature, use of fertilizers, medicines, water, etc.), not from any defect in the seeds.
- The complainant, being engaged in commercial production according to OP-2, was not covered within the statutory definition of “consumer.”
- The learned counsel for the petitioner contended it was the complainant's duty to provide proof (implicitly, technical/laboratory proof) of defect in the seeds.
Complainant / Respondent's Position (as reflected in the record)
- The complainant alleged substantially lower yield after sowing the purchased Western-51 seeds and claimed financial loss amounting to approximately Rs. 2.45–2.58 lakhs.
- The District Seeds Grievance Redressal Committee’s inspection supported the complainant's claim, indicating that fruiting was far below expectation and pointing to a defect in the variety of seeds.
- The complainant sought compensation of Rs. 2,46,000 plus interest, along with additional compensation and litigation costs; he relied on the administrative inspection reports and subsequent findings to support his claim.
Table of Precedents Cited
| Precedent | Rule or Principle Cited For | Application by the Court |
|---|---|---|
| National Seeds Corporation Ltd. vs. M. Madhusudhan Reddy & Anr., I (2012) CPJ 1 (SC) | Authorised that District Forums' procedure of relying on agricultural expert reports/field inspections (in some cases appointing experts or commissioners) is not contrary to Section 13(1)(c) of the Consumer Protection Act. | The State Commission relied on this authority to uphold the use of the District Level Grievance Committee's field inspection report and to reject the petitioner's objection to reliance on that report without laboratory testing. |
| Ankur Seeds Pvt. Ltd. & Anr. vs. Motilal & Ors. (Revision Petition No. 381/2002, order dated 05.11.2014 by this Commission) | Explains that when a complainant creates a high degree of probability of deficiency by producing expert inspection reports, the onus shifts to the defendant/producer to prove absence of defect. | The Court applied the principle to conclude that the complainant had created a sufficient prima facie case and therefore the onus shifted to OPs, who failed to discharge it. |
| A. Raghavamma & Anr. vs. A. Chenchamma & Anr., AIR 1964 SC 136 | Distinction between burden of proof (which does not shift) and onus of proof (which may shift during evaluation of evidence). | The Court invoked the distinction to explain that once the complainant established a high degree of probability, the onus shifted to the petitioners to rebut the inference of defect. |
| Chandra Dutta vs. United India Insurance Co. Ltd., (2011) 11 SCC 269 (referred to in the opinion) | Principle that revisional powers should be exercised only if there is an error of jurisdiction or a miscarriage of justice; concurrent findings by lower fora should not be interfered with absent such error. | The Court cited this authority to support refusal to disturb the concurrent findings of the District Forum and State Commission, finding no jurisdictional error or miscarriage of justice. |
Court's Reasoning and Analysis
The Court examined the record, including the District Level Grievance Redressal Committee report and the earlier inspection by the Agriculture Officer. Key factual findings from those reports were noted: the Agriculture Officer reported very few fruits and immature state of fruits at the mandatory duration, and the District Committee's inspection (conducted on 31.05.2011) found an average of only six filled fruits on randomly sampled plants, indicating financial loss to the farmer.
The Court addressed the petitioner's challenge to the evidentiary value of the administrative inspection reports. It observed that the District Committee's inspection had occurred in the presence of the dealer's representative and that intimation had been given to the authorised dealer of the producer; consequently, the petitioner's contention that the inspection was "behind their back" was not convincing.
Turning to legal principles, the Court explained the difference between burden of proof and onus of proof (citing A. Raghavamma), and applied a purposive construction of the Consumer Protection Act. It adopted the approach taken in the Commission's earlier order in Ankur Seeds (and the Supreme Court decision in National Seeds Corporation), holding that when a complainant produces credible expert/official inspection reports creating a high degree of probability of deficiency in the product, the onus shifts to the producer to rebut that inference.
On the facts, the Court found that the complainant had created such a high degree of probability through the agricultural officers' and District Committee's reports. The petitioners (OPs) had not produced any technical or laboratory report nor their own technical experts to counter the committee's findings, and on being asked specifically, the petitioner's counsel declined to produce such evidence, asserting instead that it was the complainant's duty to do so.
Given the petitioners' failure to discharge the shifted onus and the absence of any illegality, irregularity or jurisdictional error in the concurrent findings of the consumer fora, the Court concluded there was no ground to interfere in revisional jurisdiction.
Holding and Implications
Holding: The revision petition was dismissed. The opinion states the final disposition as: the revision petition is dismissed in limine, with no order as to costs, and the impugned order is upheld.
Implications: The direct consequence is that the District Forum's award in favour of the complainant (compensation of Rs. 2,46,000 with interest, plus additional compensation and costs) and the State Commission's dismissal of the appeals are maintained. The Court relied on established authorities to confirm that administrative/field inspections by agricultural experts can be a permissible basis for findings in consumer disputes and that once a complainant creates a high degree of probability of deficiency, the onus shifts to the producer to rebut the inference. The opinion did not announce a new legal precedent; it applied and reaffirmed existing authorities and held that there was no jurisdictional error or miscarriage of justice warranting interference.
APPEARED AT THE TIME OF ARGUMENTS For the Petitioner : Mr. Neelmani Pant, Advocate PRONOUNCED ON: 19 SEPTEMBER 2016th ORDER PER DR. B.C. GUPTA, PRESIDING MEMBER This revision petition has been filed under Section 21(b) of the Consumer Protection Act, 1986 against the impugned order dated 09.02.2016, passed by the Maharashtra State Consumer Disputes Redressal Commission, Circuit Bench Nagpur in two appeals, FA/13/45, Western Agri Seeds Ltd. vs. Sh. Ramesh Shyamraoji Dhote & Anr. and FA/14/57, M/s. Sriram Agro Centre vs. Ramesh Shyamraoji Dhote, vide which, while dismissing both the appeals, the order dated 19.11.2013, passed by the District Consumer Disputes Redressal Forum, Wardha in Consumer Complaint no. 108/2011, filed by respondent no. 1, Ramesh Shyamraoji Dhote against the two petitioners, allowing the said complaint, was upheld.
2. The factual matrix of the case says that the complainant/respondent no. 1, Ramesh Shyamraoji Dhote stated in his consumer complaint that he was a small farmer at village Maoji Taroda, Tehsil Karanja, District Wardha, having 7 acres of agricultural farm in his name, which was the means of livelihood for him. During Rabi season 2011, he had sown groundnut seeds of Western 51 variety, produced by the petitioner/OP-2, Western Agro Seeds Ltd. and purchased from the dealer petitioner/OP-1 Sriram Agro Centre by paying Rs. 14,760/- for nine bags of 20 kg seeds each. He sowed the seeds on 13.01.2011 in 3 acres of land, after preparing the same as per the usual package of practices, including application of fertilizers, weedicides, micro-nutrients and water etc. On 16.05.2011, after the maturity duration of the crop was over, he found that seed pods were grown in very less number for the crop. The complainant made a complaint dated 16.05.2011 to the OP-1, dealer and also to the agriculture officer, Panchayat Samiti Karanja. The agriculture officer visited the farm of the complainant and submitted his preliminary report to the District Level Seed Complaint Redressal Committee Vardha for further inquiry. The District Seeds Grievance Redressal Committee, Vardha paid visit to his farm on 31.05.2011, and had drawn the following conclusion:-
Conclusion The farmer has cultivated ground nut crops of the western-51 variety. Its growth has been satisfactory. But the vegetative growth of the plants is more than the proportion. While looking at the number of randomly taken fruits in the plants, six fruits on average are seen as filled up and therefore, it has led to financial losses on the part of the farmer, the committee feels.
3. Since as per the report of the District Committee, there was financial loss to the farmer, he sent a legal notice to OP-1 and OP-2, demanding compensation for the loss. It was stated that he had obtained yield of 20 quintals against the expected yield of 90 quintals. He also stated that taking the current market rate of groundnut as Rs. 4100-Rs. 4300 per quintal, the estimate of loss to the complainant was around Rs. 2.45 lakhs to Rs. 2.58 lakhs. The OPs, however, rejected the plea taken by the complainant. The consumer complaint in question was then filed, seeking directions to the OPs to compensate for the loss to the extent of Rs. 2.46 lakhs alongwith 10% interest per annum. The complainant also demanded a compensation of Rs. 25,000/- and Rs. 7,500/- as litigation cost from the OPs. In reply filed before the District Forum by the petitioner/OP-2 manufacturer, it was stated that the complainant had failed to follow the directions of the Company for taking necessary steps to ensure good production from the said seeds. The factors like the type of soil, weather, humidity, temperature, proper use of fertilizers, medicines, water etc. also mattered. The petitioner/OP-2 admitted that the complainant had purchased nine bags of 20 kg each for seeds for groundnut western-51 variety from OP-1 and sown them on 3-acre farm. The OP, further, stated that the complainant was engaged in commercial production and hence, he was not covered under the definition of consumer. The OP-2 stated that a copy of the report of the District Committee had not been given to them. In nutshell, the OP-2 stated that there was no defect in the seeds, but the production depended on several other factors.
4. Before the District Forum, the OP-1 dealer did not appear and hence, was proceeded against ex-parte. The District Forum, after taking into account the averments made by the complainant and OP-2, allowed the consumer complaint and directed both the parties, jointly and severally, to pay compensation of Rs. 2,46,000/- to the complainant with interest @ 8% per annum from 21.10.2011 onwards. The District Forum also directed payment of compensation of Rs. 10,000/- and litigation cost of Rs. 3,000/-. Being aggrieved against the said order of the District Forum, both the parties challenged the same by way of two separate appeals before the State Commission and the said appeals having been dismissed vide impugned order, the OP-2, Western Agro Seeds Ltd. is before this Commission by way of the present revision petition.
5. It was observed by the State Commission in their order that the District Seeds Grievance Committee carried out the spot inspection in the presence of the representative of OP-1. It was also observed that since intimation had been given to the authorized dealer of OP-2 Producer, the OP-2 could not have raised the plea that inspection was carried out behind his back. The State Commission, while passing the impugned order, relied upon the judgment made by the Honble Supreme Court in National Seeds Corporation Ltd. vs. M. Madhusudhan Reddy & Anr., I (2012) CPJ 1 (SC).
6. During hearing before this Commission, the learned counsel for the petitioner vehemently argued that the consumer fora below had merely relied on the report made by the District Level Grievances Committee of the Department of Agriculture, rather than obtaining report about the quality of seeds from some testing laboratory. He also stated that the report made by the Agriculture Officers had been done at the back of the petitioners and hence, could not be relied upon. The learned counsel stated that the germination of seeds had been proper, but the growth of plants did not depend only on the quality of seeds, but upon several other factors as well.
7. On being pointedly asked, whether the petitioner, as producer of the said seeds, had produced or was prepared to submit any technical report in support of their claim that there was no defect in the said seeds, the learned counsel replied that it was the duty of the complainant only to provide the necessary proof in this regard under the provisions of the Consumer Protection Act, 1986.
8. I have examined the entire material available on record and given a thoughtful consideration to the arguments presented before me.
9. The issue in dispute in the present case has been the subject matter of discussion in various similar matters decided by the Honble Apex Court and this Commission as well. In a recent judgment delivered by this Commission in Revision Petition No. 381/2002 on 05.11.2014, , it has been stated in the order recorded by theAnkur Seeds Pvt. Ltd. Anr. vs. Motilal & Ors. Honble President of the Commission, as follows:- The main thrust of the arguments of the Ld. Counsel is that: (i) the report submitted by the Senior Agriculture Development Officer cannot be relied upon against the Petitioners as the fields were inspected without notice to them, (ii) even otherwise the report does not indicate that the seeds supplied by the Petitioners were of substandard quality or genetically defective and (iii) the Complainant having failed to obtain any report about the quality of the seeds from a recognized Laboratory, has failed to discharge the onus to prove that the seeds, produced and marketed by the Petitioners, were in any way defective resulting in low yield of the cucumber crop.
9. I am unable to persuade myself to agree with the Learned Counsel. It is cardinal principle of law that ordinarily the burden of proving the fact rests on the party who asserts the affirmative issues and not on the party who denies it. Nevertheless, there is distinction between the phrase burden of proof and onus of proof. Explaining the said distinction, in AIR 1964 SC 136, aA. Raghavamma & Anr. Vs. A. Chenchamma & Anr. three Judge Bench of the Honble Supreme Court held that: there is essential distinction between burden of proof and onus of proof: burden of proof lies on the person who has to prove a fact and it never shifts, but the onus of proof shifts. Such a shifting of onus is a continuous process in the evaluation of evidence. It was further stated in the said order as follows:-
13. In my view therefore, to give effect to the Objective of the Act, its provisions have to be construed by resorting to Considered fromthe Doctrine of Purposive Construction. that perspective, in my opinion, if a Complainant is able to create a high degree of probability of deficiency on the part of the Opposite Party, the onus would shift on to the Opposite Party (the defendant) to discharge the onus to prove his denial.
10. The National Commission in the order quoted above has relied upon the order made by the Honble Supreme Court in National Seeds Corporation Ltd. vs. M. Madhusudhan Reddy & in which it has been stated as follows:-Anr. (supra), In some of these cases, the District Forums had appointed agricultural experts as Court Commissioners and directed them to inspect the fields of the respondents and submit report about the status of the crops. In one or two cases the Court appointed the Advocate Commissioner with liberty to him to avail the services of agricultural experts for ascertaining the true status of the crops. The reports of the agricultural experts produced before the District Forum unmistakably revealed that the crops had failed because of defective seeds/foundation seeds. After examining the reports the District Forums felt satisfied that the seeds were defective and this is the reason why the complainants were not called upon to provide samples of the seeds for getting the same analysed/tested in an appropriate laboratory. In our view, the procedure adopted by the District Forum was in no way contrary to Section 13(1)(c) of the Consumer Protection Act and the appellant cannot seek annulment of well-reasoned orders passed by three Consumer Forums on the specious ground that the procedure prescribed under Section 13(1)(c) of the Consumer Protection Act had not been followed.
11. The facts and circumstances of the present case reveal in no uncertain terms that the orders passed by the consumer fora below are based upon the inspection report of the District Level Grievance Redressal Committee. A perusal of report made by the Committee reveals that four members carried out the spot inspection on 31.05.2001 on the fields of the complainant. The complainant farmer as well as the proprietor of the dealer, respondent no. 1, Ramesh Shyamraoji Dhote were also present at the time of the said inspection. It was clearly revealed that the fruits of the plant were not as per the expected yield. Before inspection made by this Committee, the Agriculture Officer Karanja visited the spot on 25.01.2011 and stated in his report that there were very less fruits and despite the mandatory duration being over, the fruits were in primary condition and not a single fruit was matured which indicated fault in the variety of the seeds.
12. It is very clear from the reports made by the agricultural experts that the complainant has been able to create a high degree of probability of deficiency on the part of the OPs. As held in the case, , the onus of proof shifted toAnkur Seeds Pvt. Ltd. & Anr. vs. Motilal & Ors. (supra) the OPs to prove that the seeds manufactured by them were free from any defect. In the entire material on record and even during the arguments before this Commission, there has been no attempt on the part of the petitioner to discharge that onus and even when specifically asked to do so, they simply stated that it was the duty of the complainant to prove that the seeds were defective. It is very clear, therefore, that the petitioners have not been able to explain that the seeds produced and supplied by them to the farmers were of sound technical quality. The petitioners could have very well produced their own technical experts to prove that there was nothing wrong with the quality of seeds produced by them. On their failure to do so, there is no alternative, but to rely upon the report presented by the agricultural experts of the District Committee and pass award in favour of the complainant. It is evident, therefore, that there is no illegality, irregularity or jurisdictional error in the orders passed by the consumer fora below, which may necessitate any interference in the exercise of the revisional jurisdiction.
13. It may further be stated that the Honble Supreme Court, in their judgment in Ruby have stated that the(Chandra) Dutta vs. United India Insurance Co. Ltd., (2011) 11 SCC 269, powers in the exercise of revisional jurisdiction should be used only if there is an error of jurisdiction or miscarriage of justice, otherwise the concurrent findings passed by the fora below should not be interfered. Based on the discussion above, it is held that there is no merit in this revision petition and the same is ordered to be dismissed in limine, with no order as to costs. The impugned order is upheld. ...................... DR. B.C. GUPTA PRESIDING MEMBER
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